Family Impact Network

Name

Family Impact Network

Legal name

Family Impact Network

Website

https://familyimpactnetwork.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Child Welfare Services Coordination

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Child welfare services
• Family support coordination
• Network administration
• Supervised visitation services
• In-home therapeutic services

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government Contracts - DCYF Network Administration: Family Impact Network serves as the Network Administrator for the Washington State Department of Children, Youth and Families (DCYF) in 20 counties. Revenue is derived from government contracts to manage the provider network, coordinate services, and ensure quality delivery for child welfare-involved families. The organization is described as a nonprofit, mission-based organization.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Family Impact Network is a nonprofit Network Administrator that partners with the Washington State Department of Children, Youth and Families (DCYF) to coordinate a provider network across 20 counties in Eastern and Central Washington. It oversees Family Time Services (supervised visitations and transportation with 22 providers) and Combined In-Home Services (therapeutic, counseling, and educational services with 25 providers) for child welfare-involved families, while also delivering professional development training and quality oversight through the Sprout and Hovi Health platforms.

Product overview

Family Impact Network is a nonprofit Network Administrator that coordinates child welfare services across 20 counties in Eastern and Central Washington in partnership with the Washington State Department of Children, Youth and Families (DCYF). The organization operates as a service coordination network rather than a traditional SaaS product, providing two primary service lines: Family Time Services (supervised visitations to maintain parent-child relationships) coordinated with 22 providers, and Combined In-Home Services (therapeutic, counseling, and educational services) coordinated with 25 providers. Supporting these core services are the Sprout case management platform (for provider reporting and documentation), Hovi Health documentation and CANS-F solution, and professional development training resources. The organization uses data to ensure quality service delivery and fills gaps where resources are missing.

Differentiator

Problem solved

Functional benefit

Products and services

• Combined In-Home Services Coordination Coordinates a network of 25 contracted providers delivering in-home therapeutic, counseling, and educational services for child welfare-involved families. Services help prevent out-of-home placement, facilitate reunification, avoid placement disruption, equip parents with training and education, and provide crisis intervention. Target users are DCYF-referred families and contracted provider agencies.
• Family Time Services Coordination Coordinates a network of 22 contracted providers overseeing supervised visitations to maintain parent-child relationships, including transportation to and from visits. Consistent and frequent visits increase likelihood of child reunification with parents. Target users are DCYF-referred families and contracted Family Time provider agencies.
• Workforce Training and Professional Development Provides self-guided and staff-level trainings and online tools for network providers and partners. Includes DCYF mandated reporter training, trauma-informed care modules, and specialized courses for Family Time and In-Home Service providers. Target users are contracted service providers and their staff.
• Network Coordination and Quality Assurance Centralized network administration facilitating a system that supports families, connects partners and providers, manages logistics, uses data to ensure quality service delivery, and fills gaps where resources are missing. Provides training, advocacy, quality assurance, and other support services to contracted providers. Target users are the Washington State DCYF and contracted provider agencies.

Quantifiable outcome

• 2324 families connected with services (FY 2025)
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• Washington State Department of Children, Youth and Families (DCYF)coreStrategic or Co-development PartnerFIN serves as the Network Administrator for DCYF in 20 counties in Eastern and Central Washington. Through this partnership, FIN manages all aspects of the provider network including Combined In-Home Services and Family Time Services, allowing social workers to focus on core mission of serving families.
• Hovi HealthcoreTechnology or IntegrationHovi Health provides documentation, report generation, CANS-F assessment, and financial reconciliation software. Over 50% of Region 1 and 2 providers use Hovi. FIN directs providers to Hovi for workflow automation from referral to billing.
• Better Health Together - Community Care HubsecondaryStrategic or Co-development PartnerReferral partnership allowing social workers to connect child welfare-involved families with one-stop, non-time-limited access to community support services through the Better Health Together Community Care Hub.
• Sprout (Oliver Services)coreTechnology or IntegrationSprout is the case management platform used by FIN network providers for documentation, case notes, report creation, and submission. FIN provides training resources and support center for Sprout users.
• STRIVE Online LearningsecondaryStrategic or Co-development PartnerSTRIVE provides online training for Family Time providers with practical strategies for managing complex situations. FIN offers free access to Washington State family time providers through this partnership.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bethany Christian Services: National nonprofit offering family preservation, foster care, and adoption services — comparable in providing government-contracted family support services across multiple geographies.
• Children's Home Society of Washington: Washington-based nonprofit providing adoption, child welfare, and family preservation services — comparable in child welfare focus and state-level contracting.
• Eckerd Connects: National nonprofit providing child welfare, family services, and workforce development under government contracts — comparable in operating Network Administrator-like models for state child welfare agencies.
• Lutheran Community Services Northwest: Faith-based nonprofit delivering family support, refugee services, and behavioral health across the Pacific Northwest — comparable in mission and services to vulnerable families.
• National Youth Advocate Program (NYAP): National nonprofit providing child welfare, family preservation, and in-home services through state contracts — closely comparable in serving child welfare-involved families under government partnerships.
• Catholic Charities Spokane: Regional nonprofit providing family services, counseling, and child welfare support in the Spokane/Eastern Washington area — directly comparable to FIN in mission, geography, and customer base.
• KidsPeace: Nonprofit providing residential and community-based child welfare services including in-home and family preservation programs — comparable in family services delivery model.
• Olive Crest: Multi-state nonprofit providing foster care, family preservation, and in-home services to child welfare-involved families — directly comparable service lines to FIN's Combined In-Home Services.

Regional players

• Childhaven: Washington-based nonprofit providing early childhood services and family support to vulnerable families — comparable in family support mission within Washington state, though focused on younger children.
• Brigid Collins Family Support Center: Washington-based nonprofit providing family support and child abuse prevention services — comparable in family support mission though more locally focused than FIN's 20-county network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FamilyImpactWA
• LinkedInlinkedin.com/company/family-impact-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Impact Network