Better Health Together

What Better Health Together does

Better Health Together (BHT) is a 501(c)(3) nonprofit organization founded in 2013 in Spokane, Washington, operating as the designated Accountable Community of Health (ACH) for the Eastern Washington region. The organization serves as a Community Care Hub, connecting Medicaid-eligible individuals and other vulnerable populations across six counties (Ferry, Stevens, Pend Oreille, Spokane, Lincoln, Adams) and three tribal reservations (Kalispel Tribe of Indians, Spokane Tribe of Indians, Colville Confederated Tribes) with culturally matched care coordinators at 16 contracted community-based partner organizations. Its core technology platform is the Connect2Coordinator (C2) Client Management System, which screens clients for Health-Related Social Needs (HRSN), tracks enrollments, manages referrals, and provides a Partner Portal for contracted organizations with training materials, policy documents, and KPI tracking; a separate Learning Management System supports workforce training for Community-Based Workers.

BHT's revenue model is entirely grant- and contract-funded, with no fees charged to clients. Primary revenue streams include Pay-for-Performance Medicaid 1115 Waiver contracts managed through the ACH designation (over $90M in regional performance earnings, with up to $70M in P4P contracts through 2023), the HRSA Community Health Worker Training Program grant supporting 240 CHWs (2022-2025), CMS Healthy Kids Together grant, a $2M Washington State DOH COVID-19 contract, City of Spokane housing assistance funding, and community capacity-building programs such as the Grant Writing Stipend program (generating $300K that helped partners secure over $7M in grants in 2025) and Community Sponsorships ($297,609 distributed in 2025). The organization employs approximately 20-30 staff and operates a network of approximately 120 Navigators across 30 organizations for health insurance enrollment through the Washington Health Benefit Exchange. Additional programs include the Community Voices Council (up to 30 compensated community members), Tribal Partners Collaborative with Medicine Steward Council, Basic Food Benefits navigation, and a Social Care Network connecting referral partners including Molina Health, 211, WA DOC, and regional school networks under a 'no wrong door' approach.

Name

Better Health Together

Legal name

Better Health Together

Website

https://betterhealthtogether.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Better Health Together is a 501(c)(3) nonprofit Community Care Hub in Eastern Washington that connects Medicaid-eligible individuals with culturally matched care coordinators across 16 contracted partner organizations, serving six counties and three tribal reservations.

Ownership category

akta.pro rank

Product category

Community Healthcare Coordination

NAICS

Social Assistance (624), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Health & Health Equity/Social Determinants Units (HLAJAAAO)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Community care coordination
• Health insurance navigation
• Medicaid transformation services
• Social determinants support
• Community health workforce

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Medicaid Transformation Project/1115 Waiver Contracts: BHT serves as the regional Accountable Community of Health (ACH) managing Pay-for-Performance contracts through Washington's Medicaid Transformation Demonstration. Funding earned by achieving measurable results in healthcare system reform and services for Apple Health clients. Region has earned over $90 million through waiver performance.
2. Government Grants: Various federal and state grants including HRSA Community Health Worker Training Program grant (2022-2025) supporting stipends, training, apprenticeship placement for 240 CHWs; CMS Healthy Kids Together grant; DOH contracts.
3. Community Capacity Building Programs: Grant Writing Stipend program generating $300,000 that helped organizations secure over $7 million in grants. Community Sponsorships distributing funds to community events and organizations ($297,609 in 2025).
4. Navigator Network Contract: Performance-based contract as lead organization for Washington Health Benefit Exchange In-Person Navigator Network since 2013.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Better Health Together operates the Community Care Hub (CCH), connecting individuals in Eastern Washington with care coordinators at trusted community-based organizations who provide step-by-step support for basic, medical, and cultural needs. Services include free health insurance navigation (Qualified Health Plans, Apple Health, COFA Islander Health Care), Basic Food Benefits application assistance, social determinants of health screening and referral, community health worker workforce training, and grant writing support for community partners.

Product overview

Better Health Together operates as a Community Care Hub in Eastern Washington offering a portfolio of interconnected service programs centered on care coordination, community health navigation, and workforce support. The core offering is the Community Care Hub (CCH), which connects individuals with care coordinators through a network of contracted community-based organizations. This hub is supported by the Navigator Network for health insurance enrollment, the Social Care Network for referral and care coordination partnerships, and the Community-Based Workforce Network for professional development of community health workers. Additional programs include the Community Voices Council for community governance, the Tribal Partners Collaborative for Indigenous leadership, Grant Writing Stipends for CBO capacity building, and Community Sponsorship for regional events. The Connect2Coordinator (C2) client management system serves as the operational backbone for tracking enrollments, screenings, and referrals across the network. All services are free to community members and supported by state Medicaid transformation funding.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Care Hub (CCH) The central service model connecting individuals with care coordinators at trusted partner organizations who provide step-by-step support for basic, medical, and cultural needs, serving as a hub for referrals and care coordination across Eastern Washington.
• Navigator Network A network of approximately 120 trained navigators across 20-30 organizations providing free assistance with health insurance enrollment through the Washington Health Benefit Exchange, including Qualified Health Plans, Apple Health for Adults (Medicaid), Apple Health for Children, and COFA Islander Health Care. Services available virtually and in-person Monday-Friday 8am-6pm.
• Basic Food Benefits Navigation Assistance applying for Basic Food (SNAP/FAP) benefits, including walking applicants through eligibility requirements and the application process with Washington Department of Human Services.
• Community-Based Workforce Network A network providing professional home for community-based workers (CBWs), offering advocacy, connection, education, and empowerment; includes community health workers, coordinators, representatives, outreach workers, and promotores/as de salud.
• Social Care Network A network of contracted care coordination partners and referral partners that includes community-based organizations, behavioral health specialists, and healthcare centers employing community-based workers to deliver culturally appropriate care across Eastern Washington.
• Community Voices Council (CVC) An up-to-30-member council of community members who have experienced barriers to care, helping shape decisions, design and improve programs, identify gaps, and promote accountability; members are compensated for participation.
• Grant Writing Stipends $4,500 stipends for community-based organizations applying for regional, state, or federal funding in 2026, supporting organizations in pursuing private or public funding opportunities.
• Community Sponsorship Program Sponsorship of community events and engagement activities promoting wellness and elevating community voices across the six-county service region and tribal reservations.
• Tribal Partners Collaborative (TPC) A collaborative platform for tribes and Native nonprofit partners to engage in dialogue, share resources, and develop strategies around health and wellness, including the newly established Medicine Steward Council.

Quantifiable outcome

• Exceeded initial enrollment goal by 10x: 100,000+ enrolled vs 10,000 target
• +5 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core, minor and major.

• Washington State Health Care AuthoritycoreStrategic or Co-development Partner · 1 January 2015Designated BHT as the Accountable Community of Health (ACH) for the Eastern Washington region as part of Washington's Medicaid Transformation Project.
• Empire Health Foundation (EHF)coreStrategic or Co-development Partner · 1 January 2013BHT was established as a 501(c)(3) organization with EHF as the sole member. EHF brought together a working group in 2012 to maximize Affordable Care Act benefits in Eastern Washington, and led the RFP response for In-Person Navigators that led to BHT's founding.
• Molina HealthcoreStrategic or Co-development PartnerHealth Homes program partner providing care coordination for highly vulnerable members. Molina is also a referral partner for the Community Care Hub.
• Family Impact NetworkminorStrategic or Co-development PartnerFamily Visitation program partner launched in 2015 alongside Health Homes. Also serves as referral partner for Community Care Hub.
• Washington State Department of Health (DOH)majorStrategic or Co-development PartnerSigned $2 million contract (July 1, 2020-June 30, 2022) with DOH for COVID-19 response services including housing assistance, vaccination access, and educational resources.
• 211 (Washington 211)minorChannel Partner/ Reseller/ DistributorStatewide information and referral service connecting individuals to health and human services. Serves as referral partner directing individuals to Community Care Hub.
• Washington State Department of Corrections Community Corrections DivisionminorChannel Partner/ Reseller/ DistributorState agency serving as referral partner for individuals involved with the corrections system who need care coordination services.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Regional players

• 2-1-1 San Diego: Regional information and referral nonprofit operating California's 211 service. Comparable to BHT as a community-anchored hub that connects individuals to health and human services through phone, web, and partner referrals in a different geography.

Direct peers

• Elevate Health: Pierce County's ACH. Operates the same regional ACH framework with Pay-for-Performance contracts and a network of community partners addressing health equity and social determinants in the Puget Sound region.
• Olympic Community of Health: ACH serving Clallam, Jefferson, and Kitsap counties. Comparable as a regional ACH managing Medicaid waiver contracts and care coordination networks in a rural and tribal-serving region with a similar community-based model.
• HealthierHere: King County's Accountable Community of Health. Operates the same Washington State ACH model as BHT, managing 1115 Waiver Pay-for-Performance contracts and convening a CBO network for care coordination in a different region of Washington.
• Health Leads: National nonprofit focused on social needs navigation and community health worker programs. Directly comparable to BHT in addressing social determinants of health, training community-based workers, and partnering with health systems on closed-loop referrals.
• Greater Columbia Accountable Community of Health: Another Washington State ACH covering Benton, Franklin, and surrounding counties. Directly comparable as a regional ACH managing Medicaid waiver performance, care coordination partnerships, and community-based workforce development in a separate service area.
• North Sound Accountable Community of Health: ACH serving Island, San Juan, Skagit, Snohomish, and Whatcom counties. Peers with BHT in managing regional 1115 Waiver performance, partnering with CBOs, and addressing social determinants of health across a different Washington geography.
• Cascade Pacific Action Alliance: ACH covering Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, and Wahkiakum counties. Functions as a peer ACH managing Medicaid transformation, behavioral and physical health integration, and CBO network convening in Southwest Washington.
• Southwest Washington Accountable Community of Health: ACH serving Clark, Klickitat, and Skamania counties. Direct peer operating the same Washington ACH model with Medicaid Pay-for-Performance contracts and a network of care coordination and behavioral health partners.

Emerging players

• findhelp (formerly Aunt Bertha): Social care technology platform connecting individuals to community resources with closed-loop referral infrastructure. Compares to BHT's Connect2Coordinator as an emerging technology-enabled competitor in the same social care coordination space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/betterhealthtogether
• LinkedInlinkedin.com/company/better-health-together
• Instagraminstagram.com/betterhealthtogether/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Better Health Together