Allianz Partners

What Allianz Partners does

Allianz Partners is a global B2B2C insurance and assistance provider operating across 75+ countries as a wholly-owned subsidiary of Allianz SE. Headquartered near Paris in Saint-Ouen, France, the company employs more than 22,600 people and generated over €10 billion in total revenues in 2024 — the highest figure in its history — with operating profit of €333.5 million (up 10.7% year over year). Allianz Partners was originally established in 1997 as Allianz Global Assistance and rebranded to its current name in 2023 when Allianz Global Benefits GmbH was folded in. The business is organized around five product ecosystems — Travel, Health, Mobility, Home & Living, and Mobile Device & Digital Risk — anchored by the Allyz digital travel companion platform, the Emma AI-enabled telehealth solution, and a 24/7 global service infrastructure handling 95.4 million cases annually in 70 languages across 900,000+ committed professionals and 1.9 million medical providers.

Core technology is a B2B2C insurance and assistance platform combining digital distribution, AI-driven claims and customer service tools, and a global 24/7 operational backbone. Differentiated features include the Allyz app (medical translations, scam detection, geolocation-based hospital finder, digital identity protection, and a 250% YoY download growth between 2024 and 2025), Emma's generative-AI telehealth journeys, AI-driven claims automation, the DataLab consumer intelligence function, and embedded-insurance APIs deployed with partners such as Alaska Airlines (SmartBenefits automatic flight-disruption payments), Iute Group (Myiute superapp), bolttech (Asia telecom distribution), and Cruisebound (cruise-platform protection).

Allianz Partners monetizes primarily through insurance premiums on travel, health, mobility, and home products distributed via partners and direct-to-consumer channels, plus assistance service fees billed to partners and insurance counterparties. The GTM is a hybrid B2B2C model — heavy embedded distribution through airlines, banks, travel agencies, loyalty programs, and affinity groups (95% partner renewal rate) — combined with direct digital sales through the Allyz app, redesigned online purchasing flows, and the recently acquired Travel Insurance Direct offline channel. Customers include Iberia (20-year partnership), Alaska Airlines, ANZ Bank, Chery International, BYD, Cruisebound, Norwegian Cruise Line, Iute Group, Hood Group, and Uber; primary end-customer segments are individual travelers, expatriates/digital nomads, international workers and graduates, corporate/enterprise benefit buyers, banking and financial institution customers, automotive manufacturers, and event attendees.

Name

Allianz Partners

Legal name

Allianz Partners

Website

https://allianz-partners.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Allianz Partners is a B2B2C insurance and assistance provider operating in 75+ countries, delivering travel, health, mobility, and home products through partner channels and direct platforms. Wholly-owned by Allianz SE, it generated over €10 billion in 2024 revenue with 22,600 employees worldwide.

Ownership category

akta.pro rank

Product category

Travel and Health Insurance Services

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Insurance Agents, Brokers & Service (6411), Accident & Health Insurance (6321)

akta.pro primary industry

Partner/Channel Enablement Portals for Insurers & Distributors (White-Label, Affiliate) (THALALAN)

akta.pro secondary industry

Partner Network & Supplier Onboarding/Connectivity Platforms (Mapping, Certification, QA) (THALAJAO)

Keywords

• Travel insurance
• Health insurance
• Roadside assistance
• B2B2C insurance
• Assistance services

Headquarters

HQ city

Saint-ouen

HQ country

France

HQ region

Europe

Offices21 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Insurance Premiums: Collection of insurance premiums from travel, health, mobility, and home insurance products distributed through B2B2C partner channels and direct-to-consumer platforms. Revenue recognition upon policy issuance with claims costs managed through global assistance network.
2. Assistance Services: 24/7 emergency assistance services including medical repatriations, roadside assistance, and concierge support. Billed to partners and insurance counterparties for services rendered to end customers.
3. B2B2C Partnership Fees: Revenue from embedding insurance and assistance solutions into partner platforms including airlines, banks, and loyalty programs. Includes white-label distribution agreements and affinity channel partnerships.
4. Event Ticket Protection: Standalone travel protection policies for ticketed events including concerts, festivals, and sports. Growing demand driven by rising ticket prices (38% increase since 2019) and consumer protection awareness.

Pricing tiers

Go-to-market motion5 records

Distribution channels8 records

Marketing channels8 records

Core offering

Allianz Partners is a global B2B2C insurance and assistance provider embedding travel, health, mobility, home, and device protection products through partner ecosystems including airlines, banks, and affinity channels, complemented by 24/7 emergency assistance services and digital platforms like Allyz and Emma telehealth.

Product overview

Allianz Partners is a global B2B2C insurance and assistance provider offering a multi-line portfolio organized around five core ecosystems: Travel, Health, Mobility, Home & Living, and Mobile Device & Digital Risk. The company operates through its flagship digital platform Allyz (travel companion app with AI features), Emma (AI telehealth solution), and traditional insurance products. Recent strategic moves include acquiring nib's Travel Insurance Direct brand for ANZ expansion, launching new IPMI plans for individuals and families, and embedding insurance products through partnerships with airlines, banks, and retailers. The company serves customers in 75+ countries through over 900,000 professionals and 1.9 million medical providers.

Differentiator

Problem solved

Functional benefit

Brands

• Allianz Care: Health insurance brand providing international health insurance, Overseas Visitor Health Cover (OVHC) products for international students, workers, and visitors, primarily in Australia and globally.
• Allianz Global Benefits
• Travel Insurance Direct (TID)
• Allyz
• Emma
• SmartBenefits
• Coverwise Travel Gadget
• Allyz App

Products and services

• Travel Insurance Travel insurance products covering trip cancellation, interruption, medical emergencies, baggage, and travel delays for individual and corporate travelers, distributed through partners and direct channels.
• Health Insurance International private medical insurance (IPMI) and Overseas Visitor Health Cover for individuals, families, expatriates, and corporate clients across multiple markets.
• Mobility Assistance Roadside assistance, vehicle interruption cover, and connected mobility services for individual drivers, ride-share drivers, and automotive manufacturers such as Chery.
• Home & Living Emergency home assistance, home modification, maintenance, and related support services for households across aged care and veterans sectors.
• Mobile Device & Digital Risk Device protection covering phones, tablets, laptops, and smartwatches against loss, theft, or accidental damage, plus digital identity protection and cyber risk coverage.
• Allyz Digital Travel Platform Global one-stop-shop digital travel platform helping travelers before, during, and after a trip with medical translations, scam detection, doctor booking, digital identity protection, and travel assistance tools.
• Emma Telehealth AI-enabled telehealth solution providing 24/7 medical advice in one seamless patient journey across Allianz Partners' health and travel customers.
• Embedded Insurance Solutions Insurance products embedded into third-party platforms via API and partnerships with retailers, telecom providers, airlines, banks, and loyalty programs across global markets.
• Pet Insurance Pet insurance for cats and dogs covering veterinary expenses and related costs, available in the New Zealand market.
• Event Ticket Protection Insurance protection for event tickets covering cancellations and disruptions, with partnerships for Olympic ticket protection including Paris 2024 and Milano Cortina 2026.
• SmartBenefits Automatic payment solution for flight disruptions integrated with airline partners such as Alaska Airlines, providing automatic compensation without customer claims filing.
• Travel Insurance Direct (TID) Online travel insurance brand operating in Australia and New Zealand, acquired from nib Group, providing digital travel insurance distribution.
• Coverwise Travel Gadget Device protection product covering phones, tablets, laptops, and smartwatches against loss, theft, or accidental damage with repair, replacement, or cash reimbursement options for UK travelers.
• Everyday Care Workers OVHC Overseas Visitor Health Cover product in Australia offering uncapped GP visits and admitted hospital benefits from AUD 93 per month, targeting international graduates and skilled workers.
• IPMI Plans for Individuals and Families International private medical insurance plans for individuals and families targeting EU and UK markets with three coverage levels (Essential, Enhanced, Signature) for expatriates, students, digital nomads, professionals, and families spending 12+ months abroad.

Quantifiable outcome

• 95.4 million cases handled globally annually
• +5 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Partnerships

18 partnerships are on record, tiered core, flagship and minor.

• nib GroupcoreStrategic or Co-development Partner · 5 June 2026Acquisition of large portion of nib's Australian and New Zealand travel insurance portfolio including Travel Insurance Direct brand and 20-year white-label distribution agreement. Transaction valued at up to $50 million ($30 million on completion plus up to $20 million contingent). Positions Allianz Partners as leading force in Australian travel insurance with both digital and physical distribution channels. Pending regulatory approval.
• CoverwisecoreChannel Partner/ Reseller/ Distributor · 5 June 2026Long-term partnership between Allianz Partners UK and travel insurance intermediary Coverwise providing device protection called Coverwise Travel Gadget. Covers phones, tablets, laptops, and smartwatches against loss, theft, or accidental damage with repair, replacement, or cash reimbursement options. Reflects evolution beyond traditional travel insurance toward customer-focused travel risk solutions.
• Travel Insurance Direct (TID)coreOEM/ Whitelabel/ Licensing Partner · 5 June 2026Part of nib acquisition - Travel Insurance Direct brand transferred to Allianz Partners with 20-year white-label distribution agreement allowing Allianz Partners to sell insurance products under the nib brand.
• Hood GroupcoreChannel Partner/ Reseller/ Distributor · 22 April 2026Strategic partnership for travel insurance in UK with Hood Group supplying underwriting capacity for selected products. Combines Hood Group's four-decade affinity distribution relationships with Allianz Partners' position as UK's largest travel insurer. Targets UK travel insurance market projected to grow from US$2.22 billion to US$4.21 billion by 2030.
• Hood GroupcoreChannel Partner/ Reseller/ Distributor · 22 April 2026Strategic partnership expansion across UK and Europe combining Hood Group's affinity distribution expertise with Allianz Partners' global underwriting and assistance capabilities. Aims to make travel insurance more accessible by integrating into travel booking processes through affinity channels.
• World Travel & Tourism Council (WTTC)flagshipStrategic or Co-development Partner · 7 April 2026Allianz Partners became an Industry Partner of the WTTC, combining expertise in travel protection, emergency assistance, and health services with WTTC's industry advocacy to support global travel recovery. Partnership enables contribution to research, policy engagement, and industry collaboration to strengthen resilience and enhance traveler trust.
• Cambridge Mobile Telematics (CMT)coreStrategic or Co-development Partner · 24 March 2026Long-term commercial agreements between Allianz entities and CMT for data-driven insurance and mobility services across Europe. Allianz X co-led $350 million strategic investment in CMT. CMT's AI-driven telematics platform will be deployed for data-driven insurance products.
• IberiaflagshipStrategic or Co-development Partner · 25 February 202620-year partnership renewal with Iberia, the largest airline in Spain and part of IAG Group. Allianz Partners provides travel insurance and assistance services integrated into Iberia operations.
• Iute GroupminorStrategic or Co-development Partner · 3 February 2026New insurance solutions subsidiary Iute Affinity partners with Allianz Partners to embed third-party insurance products into digital banking ecosystem via Myiute superapp. Initial markets include Albania, Bulgaria, Moldova, North Macedonia, and Ukraine with plans for subscription-based travel insurance and payment protection offerings.
• PlayMore!minorGTM or Marketing Partner · 1 February 2026MoveNow SPIN! Sport for Inclusion program - fifth edition partnership promoting inclusive sports and community engagement in Italy.
• CruiseboundcoreChannel Partner/ Reseller/ Distributor · 22 January 2026Allianz Partners appointed as exclusive travel protection provider for online cruise agency Cruisebound. Enables customers booking cruises to purchase protection plans at point of sale offering reimbursement up to 100% of non-refundable trip costs. Also provides access to travel assistance services including concierge support, 24-hour assistance, and Allyz mobile app.
• AnthropiccoreTechnology or Integration · 9 January 2026Allianz SE and Anthropic global partnership to advance responsible AI in insurance. Focus areas: deploying Claude models for employee empowerment and software development, building agentic AI agents for claims processing automation, and co-developing AI systems ensuring full regulatory compliance.
• Chery InternationalcoreStrategic or Co-development Partner · 26 March 2025Strategic partnership agreement for Europe markets with Chinese automobile manufacturer Chery International. Allianz Partners provides assistance and insurance services for connected vehicle solutions.
• Bolttech Management LimitedcoreTechnology or Integration · 1 October 2023Partnership to enable retailers and telecom providers to integrate insurance products, targeting low non-life insurance penetration in Asia and extended warranties market.
• Alaska AirlinesflagshipStrategic or Co-development PartnerSmartBenefits partnership providing automatic payments for flight disruptions. Embedded insurance partnership where Allianz Partners provides real-time protection directly through airline systems.
• BYDcoreStrategic or Co-development PartnerPartnership with BYD in Brazil for mobility assistance and insurance solutions supporting electric vehicle market development.
• Pulse EnergyminorStrategic or Co-development PartnerAllianz Partners India partnership with Pulse Energy for EV insurance, combining EV expertise with insurance coverage for electric vehicle owners.
• Foodbank AustraliaminorOthersPartnership with Foodbank Australia and 11 universities to deliver basic grocery items to 7,000 international students annually in Australia.

Scale indicators16 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• AXA Assistance: AXA Group's travel/auto/health assistance arm; directly comparable as a B2B2C insurance and assistance platform serving airlines, banks, and corporates across 30+ countries with similar embedded distribution and 24/7 operational model.
• Generali Global Assistance: Generali's assistance subsidiary providing travel insurance, roadside assistance, and concierge services globally; directly competes with Allianz Partners in embedded travel insurance distribution through travel agencies and affinity partners.
• AIG Travel: AIG's travel insurance and assistance business offering trip cancellation, medical, and baggage cover through agency, airline, and direct channels; comparable product set and B2B2C go-to-market in the US and international markets.
• World Nomads: Specialist travel insurance provider for independent and adventurous travelers, distributed through travel agencies, airlines, and government partners; directly comparable on travel-insurance product focus and partner-led distribution.

Emerging players

• Cigna Global Health (International Health): Cigna's international private medical insurance arm serving expatriates, students, and globally mobile individuals; directly overlaps with Allianz Care and Allianz Partners' IPMI / OVHC products for corporate and individual segments.
• Bupa Global: Provider of international private medical insurance for expatriates and globally mobile customers; competes head-to-head with Allianz Care in IPMI for individuals, families, and corporate clients.
• GeoBlue: US-focused international travel and health insurance for expatriate and student segments; overlaps with Allianz Partners' expatriate and traveler coverage including emergency medical and evacuation.

Broad incumbents

• Aon plc: Global insurance brokerage and risk-services firm with a large travel and Affinity practice; competes with Allianz Partners for embedded and affinity distribution mandates, though Aon is broader and broker-led.
• Marsh McLennan: Global insurance broker and risk advisor with affinity and specialty practices; operates in the same partner-distribution ecosystem Allianz Partners serves, though at corporate brokerage scale.

Others

• Coverwise: UK-based travel insurance intermediary now in distribution partnership with Allianz Partners for Coverwise Travel Gadget; a relevant affinity-channel peer rather than a direct insurer competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@AllianzPartners
• LinkedInlinkedin.com/company/allianz-partners
• Xx.com/allianzpartners
• Facebookfacebook.com/AllianzAssistance

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allianz Partners