What Bacio di Latte does

Bacio di Latte operates a vertically integrated artisanal Italian-style gelato retail business in Brazil, legally organized as Milano Comércio Varejista de Alimentos S.A. The company produces gelato at an artisanal factory in Cotia (São Paulo state) using a master gelataio-led process that combines traditional Italian technique with imported premium ingredients (Sicilian pistachios, Piedmont hazelnuts) and Brazilian-sourced inputs (strawberries from Minas Gerais via semi-hydroponic cultivation, Amazonian cocoa from Fazenda Haru in Tomé-Açu, Pará, grown pesticide-free). The first retail store opened on Rua Oscar Freire in São Paulo's Jardins neighborhood in January 2011, and the network has since expanded to multiple cities including concentrated presence in Brasília (7 stores) and Porto Alegre (4 stores), with three new openings scheduled across 2026 in São Paulo, Fortaleza, and Ribeirão Preto.

The core product is gelato sold across 30+ flavors in cups, cones, and filled Ciocchino cones in sizes from single-serving to Famiglia 1.3L family packs. The company extends the brand into adjacent categories — Caffetteria (Italian coffee, affogatos), Mercato (take-home gelato, chocolate bars, Cremes Bella spreads, Italian liqueurs such as Limoncello and Licor Pistacchio), Confeitaria (bakery items), Picolés Insanos (artisanal popsicles), Milkshakes (with 2,000+ combinations), Diffusers and Candles (co-developed with L'envie Parfums), and Eventos (mobile gelato catering). Bacio di Latte also markets a sugar-free line (Bacio Zero) and vegan gelato options, and has publicly committed to eliminating confined-hen eggs from its supply chain by July 2026, with 98% completion reported by March 2026.

Revenue is generated through company-owned physical retail as the primary channel, supplemented by an e-commerce storefront (loja.baciodilatte.com.br), mobile app ordering, iFood marketplace delivery, event catering, gift cards (R$100–R$200 denominations via Todo Cartões), and the tiered Clube Bacio loyalty program (Ouro/Platinum/Esmeralda/Diamante with 1 point per R$1 spent) stored in the user's device Wallet. Pricing follows a points-based unit pricing model ranging from R$15.50 for a small single-flavor cup to 999 loyalty points for a 1.3L family pack. The company is privately held with no disclosed institutional investors; ownership is concentrated among founders Edo, Gigi, and Nick, originating from an Italian-Brazilian connection traceable to Portofino.

Name

Bacio di Latte

Legal name

MILANO COMÉRCIO VAREJISTA DE ALIMENTOS S.A.

Website

https://baciodilatte.com.br

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bacio di Latte is a Brazilian artisanal Italian-style gelato chain operating company-owned retail stores and a mobile app across multiple Brazilian cities, serving consumers with premium gelato, coffee, and ancillary packaged goods, plus event catering and a tiered loyalty program.

Ownership category

akta.pro rank

Product category

Artisanal Gelato & Frozen Desserts

NAICS

Ice Cream and Frozen Dessert Manufacturing (311520), Snack and Nonalcoholic Beverage Bars (722515)

SIC

Retail-Eating & Drinking Places (5810), Ice Cream & Frozen Desserts (2024)

akta.pro primary industry

Ice Cream & Gelato Shops (THAFAGAA)

akta.pro secondary industries

Dessert Cafes & Dessert Bars (Sit-Down) (THAFAGAI), Bread & Pastry Specialty Stores (CRAHAGAC), Cafe-Bakeries (Coffee + Pastry Focus) (THAFADAG)

Keywords

• Artisan gelato retail
• Italian ice cream
• Specialty frozen desserts
• Premium confectionery
• Specialty coffee bar

Headquarters

HQ city

Cerqueira César

HQ country

Brazil

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Physical Retail - Gelato Sales: The primary revenue stream comes from selling gelato through company-owned physical stores and kiosks throughout Brazil. Products include cups, cones, filled cones (Ciocchino), and travel sizes ranging from individual servings to family packs (Famiglia 1.3L).
2. Caffetteria - Coffee and Hot Beverages: Revenue from Italian-style coffee beverages including espresso, cappuccino, latte macchiato, and hot chocolate, all served with gelato tastings.
3. E-commerce and Delivery: Online store (loja.baciodilatte.com.br) and mobile app for delivery orders, with integration through iFood marketplace.
4. Gift Cards: Gift cards sold in denominations of R$100 to R$200, valid for 6 months from issuance, usable in physical stores.
5. Event Catering Services: Mobile gelato stations and popsicle units rented for events including weddings, corporate events, and birthdays. Pricing varies by equipment type and location, with services primarily available in São Paulo and Rio de Janeiro.
6. Mercato - Premium Food Products: Sale of premium food products including chocolate bars (80g), creams (Creme Bella line in 250-300g sizes), liqueurs (Limoncello, Pistacchio, Cioccolato Belga in 500ml), and gift sets.
7. Loyalty Program: Clube Bacio loyalty program where customers earn 1 point per R$1 spent, with points redeemable for products across multiple tiers (Ouro, Platinum, Esmeralda, Diamante).

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Bacio di Latte is an artisanal Italian-style gelato retail chain operating physical stores and kiosks across Brazil. The company produces and sells over 30 flavors of gelato in multiple formats (cups, cones, Ciocchino filled cones, take-home sizes up to 1.3L family packs), complemented by Italian coffee beverages, pastries, popsicles, milkshakes, premium packaged foods (chocolates, spreads, liqueurs), home fragrances, event catering, and a tiered loyalty program.

Product overview

Bacio di Latte is a Brazilian artisanal gelato chain inspired by Italian tradition, founded in 2009 and operating primarily from São Paulo. The core offering is Italian-style gelato available in over 30+ flavors, sold across multiple formats (cups, cones, filled Ciocchino cones, take-home containers) and sizes (single-serve to 1.3L family packs). The product portfolio extends through Italian coffee bar (Caffetteria) featuring espresso drinks and affogatos, artisanal popsicles (Picolés Insanos), milkshakes, confectionery items (cookies, brownies, waffles), chocolate bars, spreads (Cremes Bella), Italian liqueurs (Limoncello, Pistacchio, Belgian Chocolate liqueur), and home fragrance products (diffusers and candles). The company operates physical stores, e-commerce, a mobile app, and event catering services. Distribution includes gift cards (via Todo Cartões) and a loyalty program (Clube Bacio) accessible through their app.

Differentiator

Problem solved

Functional benefit

Brands

• Clube Bacio: Loyalty and rewards program where customers earn 1 point per R$1 spent, with tiered benefits (Ouro, Platinum, Esmeralda, Diamante).

Products and services

• Gelato Artisanal Italian-style gelato available in cups, cones, and filled Ciocchino cones in multiple sizes from individual servings to family packs (up to 1.3L). Offered in over 30 flavors including signature Bacio di Latte, Belgian Chocolate, Pistachio, and seasonal varieties, with vegan options and the Bacio Zero sugar-free line.
• Caffetteria Italian-style coffee and café menu featuring espresso-based drinks, affogatos, and hot chocolate. All coffee orders include a complimentary gelato tasting. Menu includes Espresso, Cappuccino, Latte Macchiato, Affogato Al Caffe, Cappuccino Monte Bianco, and Affogato in Vetro.
• Mercato Take-home gelato in travel-friendly formats (Solo 490ml for up to 2 people, Amici 630ml for up to 4 people, Famiglia 1.3L for up to 8 people) and chocolate bars (80g) in varieties such as Intenso 70% cacao, Ao Leite 42% cacao, Pistache, and Caramelo Salgado.
• Confeitaria Pastry and bakery items including Bolo de Cenoura (carrot cake with hazelnut glaze), Waffle, Brownie de Chocolate, Bem Casado Tradicional (sponge cake with condensed milk), Crostata de Nutella, and Cookie Chocolate.
• Difusores e Velas (Home Fragrances) Home fragrance products (diffusers and scented candles) created in partnership with perfumers Fanny Grau and Isaac Sinclair from L'envie. Four fragrances inspired by iconic gelato flavors: Bacio di Latte, Fragola (Strawberry), Limoncello, and Pistache. Available in 130ml diffusers and 170g candles.
• Picolés Insanos (Artisan Popsicles) Artisan frozen popsicles featuring gelato flavors with sauces and crunchy toppings. Varieties include Chocovado (Belgian Chocolate with salted caramel and biscuit), Posto 9 (Pistachio with white chocolate and pistachio), Doce & Cabana (Belgian Chocolate with Nutella and brownie), Pavlova (Strawberry with whipped cream and meringue), Ninho & Bella, and Strawberry Cheesecake, with six personalization options.
• Milkshakes Milkshakes made with Bacio di Latte gelato. The Insanos line features Speciali flavors (Belga Furioso, Cereja Silvestre, Copa Bacio, Belissimo); traditional flavors are available from 219 points. Over 2,000 combinations are possible.
• Cremes Bella (Spreadable Creams) Spreadable creams including Doce de Leite (300g), Creme Bella Gianduia (hazelnut and chocolate, 250g), Creme Bella Pistacchio (250g), and Creme Bella Pistacchio Crocante (crunchy texture, 250g).
• Licores (Liqueurs) Italian-style liqueurs: Limoncello (500ml, 25% alcohol, Sicilian lemon peels), Licor Pistacchio (500ml), Licor Cioccolato Belga (Belgian chocolate liqueur, 500ml), and Negroni Coquetel (500ml).
• Clube Bacio (Loyalty Program) Tiered loyalty program (Ouro/Platinum/Esmeralda/Diamante) where customers earn 1 point per R$1 spent and redeem points for gelato and other products. Bacio Card is stored in the device Wallet and managed through the Bacio app.
• Gift Card Digital gift cards in denominations of R$100 to R$200, purchased online and redeemable at any physical Bacio di Latte store, with 6-month validity from issuance. Powered by partner Todo Cartões.
• Eventos (Event Catering Services) Catering and event services offering gelato and popsicle experiences for private events. Equipment options include Fiat 500 Premium kiosk, Bike Pozzetti, Gelataio Premium Compacto (wood-finish), Gelataio Tradicional, Insano Popsicle Cart, Classic Popsicle Cart, and Standard Freezer. Service includes gelato served in cones, cups, or as popsicles. Primarily available in São Paulo and Rio de Janeiro with freight charges for other states.

Quantifiable outcome

• 98% transition to cage-free eggs completed by March 2026, with full completion by July 2026
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• L'envie ParfumscoreStrategic or Co-development Partner · 1 March 2023Collaboration with perfumers Fanny Grau and Isaac Sinclair from L'envie to create fragrance diffusers and candles inspired by iconic gelato flavors (Bacio di Latte, Fragola, Limoncello, Pistache). The partnership transforms the gelato experience into home fragrances, bringing the feeling of a sunny afternoon in Italy to consumers' homes. Products are sold through both L'envie website and select Bacio di Latte stores.
• iFoodcoreChannel Partner/ Reseller/ DistributorDelivery marketplace partnership enabling customers to order Bacio di Latte products through the iFood platform, extending the brand's reach to consumers who prefer delivery over in-store visits.
• Todo CartõescoreTechnology or IntegrationThird-party gift card platform partner managing the Bacio di Latte gift card system, including issuance, validation, and balance checking through their autorizador.todocartoes.com.br platform.
• InfoJobsminorChannel Partner/ Reseller/ DistributorRecruitment partnership for posting job openings and attracting talent to work at Bacio di Latte stores, corporate office, and artisanal factory.
• LinkedInminorGTM or Marketing PartnerLinkedIn presence used for employer branding and recruitment, with company page showcasing culture and job opportunities.

Scale indicators6 records

Recent moves5 records

Expansion highlights7 records

Direct peers

• Grom: Italy-origin artisanal gelato chain with international stores; the closest pure analog to Bacio di Latte on traditional Italian production methods, ingredient provenance, and sit-down dessert café format.
• Baskin-Robbins: World's largest ice cream specialty chain with extensive Brazilian franchise presence; comparable in scoop-shop retail and multi-flavor offer, but positioned at lower price point and broader family-occasion usage than Bacio di Latte.
• Cold Stone Creamery: US-based premium ice cream chain with Brazilian franchise presence; comparable on experiential scoop-shop retail and customization (mix-ins), though focused on ice cream rather than Italian gelato.
• Ben & Jerry's: Unilever-owned premium ice cream brand operating scoop shops and tubs in Brazil; comparable in premium pricing tier and experience-driven consumption, but positioned as a flavor-driven novelty brand rather than artisanal Italian gelato.
• Amorino: Paris-founded gelato chain offering Italian-style gelato in upscale global locations; directly comparable on premium positioning, café service model, and flavor craftsmanship.
• Häagen-Dazs: Premium global ice cream brand with a strong Brazilian retail and foodservice footprint; directly comparable to Bacio di Latte on premium positioning, scoop-shop retail, and adult-occasion consumption, though Häagen-Dazs is a broader mass-premium brand rather than a pure artisanal gelato play.

Broad incumbents

• Magnum (Unilever): Unilever's premium adult-occasion ice cream brand; partially comparable on premium-indulgent positioning within the same parent portfolio as Kibon, though Magnum is a packaged-goods stick brand rather than a sit-down gelato shop.
• Kopenhagen: Iconic Brazilian premium chocolate and dessert brand operating branded retail stores; comparable on premium-positioned Brazilian dessert retail, gift/seasonal occasion usage, and café-attach format, though centered on chocolate rather than gelato.

Regional players

• Tal Gelato: Brazilian artisanal gelato chain operating in domestic locations; directly comparable on premium gelato positioning within Brazil, though more limited in scale and geographic reach than Bacio di Latte.
• Kibon: Heritage Brazilian ice cream brand owned by Unilever with deep retail-grocery distribution; indirectly comparable as the dominant mass-market ice cream incumbent Bacio di Latte competes against for premium share.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCyQ_nQzW9H4xCGVkrzv4dKw
• Facebookfacebook.com/baciodilatte
• LinkedInlinkedin.com/company/bacio-di-latte
• Instagraminstagram.com/baciodilatte
• Xx.com/baciodilatte

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bacio di Latte