New Hampshire Electric Cooperative

What New Hampshire Electric Cooperative does

New Hampshire Electric Cooperative (NHEC) is a member-owned, non-profit electric distribution cooperative founded in 1939 and headquartered in Plymouth, New Hampshire. It is the second-largest utility in New Hampshire and the only democratically controlled member-owned utility in the state, distributing electricity across 115 communities via 5,500 miles of energized line to a base of residential and commercial members. As a transmission-dependent distribution utility, NHEC purchases $70-80 million of electricity and high-voltage transmission annually and resells it through monthly service charges and usage-based rates set by its elected 11-member Board of Directors.

The cooperative's product portfolio extends well beyond distribution. Core digital infrastructure is the SmartHub platform (web and iOS/Android app) for member account management, bill payment, and outage reporting. Adjacent offerings include the NH Broadband fiber-internet sub-brand (delivered through a partnership with Conexon Connect), the Moultonborough Solar Array (2.59 MW DC, 8,000 panels, ~3.1 million kWh annually), a co-located 2.45 MW battery storage unit, residential and commercial energy efficiency programs (heat pump rebates, EV charging incentives up to 75% of installed cost, ENERGY STAR new-home construction incentives up to $10,500), solar net metering, time-of-day rates, peak demand response, and on-bill and third-party energy efficiency loans. Governance is democratic: members elect the board, vote on cooperative matters, and participate in the Annual Meeting.

Name

New Hampshire Electric Cooperative

Legal name

New Hampshire Electric Cooperative, Inc.

Website

https://nhec.com

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

101–250 employees

Short description

New Hampshire Electric Cooperative is a member-owned, non-profit electric distribution utility serving residential and commercial members across 115 New Hampshire communities via 5,500 miles of line, and the only democratically governed utility in the state.

Ownership category

akta.pro rank

Product category

Electric Distribution Services

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation (22111), Solar Electric Power Generation (221114)

SIC

Electric Services (4911)

akta.pro primary industry

Electric Cooperatives (Rural/Member-Owned Utilities) (EUADABAC)

akta.pro secondary industries

Distributed Generation (DG) Solar & Small Wind (EUAMAJAD), Interconnection, Permitting & Grid Services for DERs (EUAMAJAH), Demand Response & Load Flexibility Services (EUAMAJAF), Residential DER Aggregation & VPPs (Solar+Storage, Smart Home, Community) (EUAFAHAA)

Keywords

• Electric distribution services
• Electric utility cooperative
• Energy efficiency programs
• Renewable energy programs
• Broadband internet service

Headquarters

HQ city

Plymouth

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Electric Distribution Service: As a non-profit electric distribution cooperative, NHEC generates revenue through electricity distribution fees charged to member-customers. The cooperative purchases power ($70-80 million annually in electricity and transmission costs) and delivers it to homes and businesses across 115 New Hampshire communities. Revenue comes from monthly service charges and usage-based electricity rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

NHEC distributes electricity to member-owners across 115 New Hampshire communities through 5,500 miles of energized distribution lines, charging monthly service fees and usage-based rates. Beyond core distribution, the cooperative offers the SmartHub digital account management platform, residential and commercial energy efficiency programs, solar net metering, time-of-day and EV off-peak rate options, utility-scale solar and battery storage (Moultonborough), and fiber broadband internet through the NH Broadband/Conexon Connect partnership.

Product overview

New Hampshire Electric Cooperative is a member-owned, democratically controlled electric utility offering electricity distribution to homes and businesses across 115 communities in New Hampshire. The company's product portfolio centers on its core electricity distribution service, complemented by the SmartHub account management platform (web and mobile app), NH Broadband fiber internet service (powered by Conexon Connect), and various energy programs including residential and commercial energy savings, solar/net metering, electric vehicle charging, heat pump rebates, and residential energy efficiency financing. Additional services include time-of-day rate options, peak demand response programs, renewable energy choices, and outage/vegetation management.

Differentiator

Problem solved

Functional benefit

Brands

• NH Broadband: Super-fast fiber internet service powered by New Hampshire Electric Cooperative, partnered with Conexon Connect to offer fiber-optic internet.

Products and services

• Electricity Distribution Service Core member-owned electric distribution service delivering electricity across 5,500 miles of energized lines to residential and commercial members in 115 New Hampshire communities, billed via monthly service charges and usage-based rates.
• SmartHub Online and mobile platform that enables NHEC members to pay bills, report outages, view usage data, and manage their accounts.
• NH Broadband (Fiber Internet) Fiber-optic broadband internet service offered to NHEC members in partnership with Conexon Connect, providing super-fast and reliable internet across the cooperative's service territory.
• Residential Energy Savings Programs Home energy solutions for residential members including heat pump rebates, energy-efficient appliances, EV charging incentives, new home construction programs, energy audits, weatherization, and income-eligible assistance.
• Commercial & Municipal Energy Savings Programs Energy efficiency programs for businesses and municipalities covering HVAC, lighting, motors, refrigeration, compressed air, EV charging stations, and weatherization, with incentives and dedicated account support.
• Solar Net Metering Program allowing members to install on-site solar PV or other renewable generation and receive bill credits for surplus electricity exported to NHEC's grid.
• Renewable Choice Voluntary program allowing members to power their homes with renewable energy without installing any equipment on-site.
• Electric Vehicle Charging Programs EV charging programs for residential and commercial customers, including off-peak residential rates and incentives covering up to 75% of installed cost (max $2,500 per station, $5,000 per property) for commercial Level 2 or larger chargers, plus a $300 post-installation inspection rebate for residential Level II chargers.
• Heat Pump Rebate Programs Rebates for air-source heat pumps, heat pump water heaters, whole-house systems, electric resistance retrofits, cooling-only systems, and Wi-Fi thermostats, with incentives ranging from $70 to $2,000 per ton plus $85 per Wi-Fi thermostat.
• Residential Energy Efficiency Loans Financing for residential energy improvements, including on-bill 0% interest loans up to $4,000 and third-party loans with a 2% rate buy-down up to $15,000.
• Outage Management Services 24/7 outage reporting, outage map, storm restoration, vegetation management, and safety information for members across NHEC's 5,500-mile distribution network.
• Vegetation Management Right-of-way vegetation control program maintaining clearances around 5,500 miles of energized lines on an 8-year cycle using mechanical and chemical methods to reduce storm-related outages.
• ENERGY STAR New Home Construction Incentive New home construction incentive offering up to $10,500 for ENERGY STAR certified homes that use 15-30% less energy than standard builds.

Quantifiable outcome

• Saves approximately $16,000 annually for Story Land theme park through energy-efficient compressor upgrade
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Conexon ConnectcoreStrategic or Co-development PartnerNH Broadband, powered by New Hampshire Electric Cooperative, partners with fiber-optic internet leader Conexon Connect to offer super-fast and reliable internet service to members. This partnership extends the cooperative's value proposition beyond electricity to broadband connectivity in underserved areas.
• NHSaves (NH Utilities Collaboration)coreStrategic or Co-development PartnerNHSaves is a collaboration of New Hampshire's electric and natural gas utilities working together to provide NH customers with energy efficiency information, incentives, and support statewide. NHEC participates as a proud member of this utility collaboration to deliver energy savings programs.
• Story LandminorOthersStory Land theme park partnered with NHEC's Energy Solutions team for an air compressor energy efficiency upgrade. The commercial program administrator Eric Sandberg worked with the theme park to implement variable speed drive technology saving approximately $16,000 annually.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Pedernales Electric Cooperative: One of the largest member-owned electric distribution cooperatives in the U.S., serving central Texas. Comparable cooperative governance, member-elected board, and broad rural service territory — a useful scale-up benchmark for NHEC's potential.
• Unitil Corporation: Investor-owned electric and natural gas utility serving New Hampshire and surrounding New England states. Closely comparable service territory overlap in NH, regulated distribution model, and similar customer-mix profile including residential and small commercial members.
• Coos County Electric Cooperative: Smaller New Hampshire member-owned electric cooperative. Highly comparable operating model and member-owned governance structure within the same state regulatory environment, though with a smaller service territory.
• Vermont Electric Cooperative: Member-owned electric distribution cooperative serving rural Vermont — closest structural peer to NHEC: same cooperative governance model, rural territory, residential-heavy load, and dependence on transmission services for power supply. Excellent governance and scale benchmark.
• Liberty Utilities (New Hampshire): Investor-owned electric distribution utility operating in New Hampshire (and other New England states). Comparable distribution-only business model, residential/commercial customer mix, and exposure to NHPUC rate regulation within the same service geography.

Others

• Conexon Connect: National fiber-to-the-home broadband partner specializing in electric cooperative service territories. NHEC's actual commercial partner for NH Broadband; materially comparable business model (rural broadband over utility rights-of-way) and a relevant benchmark for the broadband-adjacent growth path NHEC is pursuing.

Broad incumbents

• Eversource Energy: Largest investor-owned utility in New Hampshire (formerly Public Service of NH), providing electric distribution and transmission across the same state. Directly comparable geographic and product footprint, but as a public IOU with a much larger balance sheet, transmission ownership, and broader New England presence.

Regional players

• Green Mountain Power: Vermont-based investor-owned utility widely recognized for pioneering customer-sited battery storage, Tesla Powerwall partnerships, and dynamic rate programs. Directly comparable in rural New England service profile and DER/demand-response innovation, though operates across state lines as an IOU rather than a cooperative.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NHElectricCooperative
• Xx.com/NHEC_MEMBERNEWS

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hampshire Electric Cooperative