FEI Systems
FEI Systems is a privately held health IT company founded in 1999 that provides the Blue Compass modular SaaS platform and the exclusively licensed ASAM CONTINUUM and CO-Triage assessment tools to U.S. state, federal, and local government health and human services agencies, with deployments across 9 states plus Guam and Bermuda.
- Company typePrivate
- Founded1999
- HeadquartersColumbia, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What FEI Systems does
FEI Systems (legal entity FEI.COM, Inc.) is a privately held health information technology company founded in 1999 and headquartered in Columbia, Maryland. The company designs and operates the Blue Compass Suite, a modular, interoperable, cloud-based SaaS platform that supports case management for Long-Term Services and Supports (LTSS) and behavioral health programs, alongside ancillary modules for incident management, data management, claims and invoice management, consent management, and provider services management. A core differentiator is the company's exclusive technology license with the American Society of Addiction Medicine (ASAM) for ASAM CONTINUUM™ and CO-Triage®, standardized electronic assessment tools for substance use disorder treatment placement and mental health triage, now in their fourth edition.
The company sells primarily to U.S. state, federal, and local government health and human services agencies, including flagship deployments at the Alabama Department of Mental Health, West Virginia DHHR, Minnesota's MnCHOICES platform (supporting over 60,000 individuals), California Department of Corrections and Rehabilitation, and Washington D.C.'s DC Care Connect — notable as the first-ever CMS-certified Modular MMIS. Revenue is generated through multi-year government contracts, per-user software licensing (ASAM CONTINUUM at $504/user/year and CO-Triage at $144/user/year), and implementation/professional services. Channel partners Netsmart, AdvancedMD, Accumedic, and Nextgen extend the assessment product line into broader health IT ecosystems.
FEI Systems operates without disclosed outside institutional investment or acquisition activity, with founder Dr. Jiao Gu transitioning to Executive Chairman in May 2023 while Craig Steffen was elevated to CEO. The company maintains 251–500 employees and serves 9 U.S. states plus Guam and Bermuda, with 463 active Continuum subscribers in criminal justice settings and 200,000+ ASAM CONTINUUM assessments conducted to date.
FEI Systems firmographics
Firmographics- Name
- FEI Systems
- Legal name
- FEI.COM, Inc.
- Website
- http://www.feisystems.com/
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- FEI Systems is a privately held health IT company founded in 1999 that provides the Blue Compass modular SaaS platform and the exclusively licensed ASAM CONTINUUM and CO-Triage assessment tools to U.S. state, federal, and local government health and human services agencies, with deployments across 9 states plus Guam and Bermuda.
- Ownership category
- akta.pro rank
FEI Systems industry classification
Industry- Product category
- Health and Human Services IT
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Program Monitoring, Evaluation & Learning (MEL) (HLAJANAA)
- akta.pro secondary industry
- Model Monitoring, Accountability & Incident Management (HDAAAMAF)
Keywords
Where FEI Systems is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FEI Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Government Contracts: Primary revenue stream from contracts with federal, state, and local government agencies for health and human services IT solutions. These typically involve multi-year agreements with complex procurement and compliance requirements.
- Per-User Software Licensing: Subscription-based per-user licensing for ASAM CONTINUUM and CO-Triage products. Government agencies and healthcare providers purchase annual licenses based on user count.
- Professional Services: Implementation, training, and consulting services supporting government agency deployments of the Blue Compass platform and related solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Annual | ASAM CONTINUUM annual subscription per user |
| Per seat | Annual | ASAM CO-Triage annual subscription per user |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels5 records
FEI Systems product offering
Product offeringCore offering
FEI Systems provides health information technology solutions for federal, state, and local government agencies serving vulnerable populations. Its core offering is the Blue Compass Suite, a modular, interoperable cloud-based SaaS platform supporting case management for Long-Term Services and Supports (LTSS), behavioral health case management, incident management, data management, claims processing, and the AI-powered FEI Learning system. The company also licenses ASAM CONTINUUM and CO-Triage, exclusive electronic assessment tools developed with the American Society of Addiction Medicine.
Product overview
FEI Systems provides health information technology solutions for federal, state, and local agencies serving vulnerable populations. The company's flagship offering is the Blue Compass Suite—a modular, interoperable, and configurable platform that includes core case management modules for Long-Term Services and Supports (LTSS) and Behavioral Health, complemented by ancillary service modules for Incident Management, Data Management, Claims and Invoice Management, Consent Management, and AI-powered Learning Management (FEI Learning). FEI also offers ASAM CONTINUUM and CO-Triage, which are licensed electronic assessment tools developed in partnership with the American Society of Addiction Medicine for substance use disorder treatment. The platform supports cross-agency delivery of person-centered, coordinated health and human services.
Differentiator
Problem solved
Functional benefit
Brands
- Blue Compass: FEI's Blue Compass platform provides comprehensive, innovative IT solutions for the effective delivery of health and human services. The suite includes modules for case management, behavioral health, and ancillary services.
- ASAM CONTINUUM™
- ASAM CO-Triage®
- FEI Learning
Products and services
- Blue Compass Suite A modular, interoperable, and configurable IT platform providing comprehensive solutions for the delivery of health and human services for federal, state, and local government agencies. Includes multiple modules for case management, behavioral health, and ancillary services.
- Case Management for Long-Term Services and Supports (LTSS) Electronic case management platform that streamlines application and eligibility determinations across multiple Medicaid waiver and incentive programs, supporting the effective delivery of long-term services and supports.
- Behavioral Health Case Management Comprehensive platform providing client management and reporting with streamlined access to provider organizations, data, and resources for behavioral health services.
- Incident Management CMS-certifiable module for tracking and reporting critical (abuse, neglect, exploitation) and non-critical (medication errors, rights violation, falls) incidents across various programs and departments, with automated workflows and alerts.
- Data Management Module for comprehensive data collection, aggregation, and management supporting health and human services programs.
- Claims and Invoice Management Module for managing claims processing, invoicing, and billing operations within health and human services programs.
- ASAM CONTINUUM Comprehensive electronic assessment tool using The ASAM Criteria to guide treatment and care planning for substance use disorders and co-occurring conditions. Validated by decades of research and endorsed by more than 30 states.
- CO-Triage Abbreviated electronic assessment screener providing preliminary level-of-care recommendations in urgent situations using The ASAM Criteria. Used by clinicians, probation officers, social workers, first responders, and other non-clinicians.
- Consent Management Module for managing consent documentation and compliance within health and human services programs.
- FEI Learning AI-powered learning management system (LMS) that streamlines creation, management, and delivery of learning materials, courses, and web-based trainings. Features drag-and-drop configuration, skills gap analysis, self-registration, course administration, tracking, and reporting, integrating over 85,000 courses with algorithms that analyze and enhance learning paths.
- Provider Services Management Comprehensive portal serving as a one-stop-shop for provider enrollment, credentialing, claims management, and program oversight. Includes online portal for providers to enroll, apply for credentials, update information, and view claim status and member eligibility.
- DC Care Connect Implementation of FEI Systems' LTSS platform for Washington D.C., the first-ever Medicaid Management Information System (MMIS) certification from CMS for a case management system serving LTSS clients.
Quantifiable outcome
- 200,000+ assessments conducted using ASAM CONTINUUM
- +2 more outcomes
Companies that use FEI Systems
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
FEI Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature5 records
FEI Systems partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship and core.
- American Society of Addiction Medicine (ASAM)flagshipStrategic partnership with ASAM for the development and licensing of ASAM CONTINUUM™ and CO-Triage® products. FEI Systems serves as the exclusive technology licensee for these evidence-based assessment tools that align with ASAM's clinical criteria for substance use disorder treatment and mental health triage. This partnership provides FEI Systems with proprietary clinical content and ASAM's professional credibility in the addiction medicine field.
- NetsmartcoreAuthorized distributor and reseller partner for ASAM CONTINUUM and CO-Triage products. Netsmart, as a major health IT company serving the behavioral health and human services market, extends FEI Systems' distribution reach to healthcare providers utilizing Netsmart's EHR and practice management platforms.
- AdvancedMDcoreAuthorized distributor partner for Continuum products serving independent practices and healthcare organizations using AdvancedMD's cloud-based medical billing and practice management solutions.
- Accumedic Computer SystemscoreAuthorized distributor partner for ASAM CONTINUUM products, distributing FEI Systems' assessment tools to healthcare providers and organizations within the Accumedic customer base.
- Nextgen HealthcarecoreAuthorized distributor and reseller partner for FEI Systems' Continuum product line. Nextgen Healthcare's EHR and practice management customers gain access to ASAM CONTINUUM assessment capabilities through this distribution partnership.
- Alabama Department of Mental Health (ADMH)flagshipLong-standing customer and implementation partner for behavioral health care management solutions. ADMH utilizes FEI Systems' Blue Compass platform for LTSS case management and behavioral health coordination services for Alabama residents.
- West Virginia Department of Health and Human Resources (DHHR)flagshipState government partner implementing FEI Systems' health and human services technology solutions for West Virginia residents, including case management and care coordination systems.
- Minnesota Department of Human Services - MnCHOICESflagshipImplementation partner for the MnCHOICES platform, a Long-Term Services and Supports (LTSS) case management system serving elderly and disabled individuals in Minnesota. FEI Systems supports assessment and service planning for over 60,000 Minnesotans.
- Washington D.C. - DC Care ConnectflagshipPartnership with Washington D.C. government for the DC Care Connect platform, which achieved the first-ever Modular MMIS (M-MMIS) certification from CMS. This flagship implementation demonstrates FEI Systems' regulatory compliance capabilities.
- California Department of Corrections and RehabilitationcoreState corrections partner utilizing FEI Systems' assessment tools for offender health management and behavioral health services within California's prison system.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
FEI Systems competitors and assessment
Company assessmentBroad incumbents
- Maximus: Government services and technology vendor operating large-scale Medicaid and human services programs for state agencies. Overlaps with FEI in addressing state health and human services IT needs, but with much broader portfolio.
- ICF International: Large government IT and professional services firm with significant health and human services practice serving federal and state agencies—comparable in customer base and procurement approach, though much broader in scope.
- Optum (UnitedHealth Group): Healthcare technology and services arm of UnitedHealth, serving state Medicaid agencies, behavioral health providers, and human services programs with adjacent technology solutions at vastly greater scale.
- Conduent: Government services technology provider with significant Medicaid, behavioral health, and human services exposure. Comparable in serving state agencies with transaction processing and case management systems at greater scale.
Direct peers
- ContinuumCloud (formerly TenEleven Group): Human services and behavioral health EHR/case management platform serving behavioral health agencies and state human services departments with similar functionality to FEI's Blue Compass.
- CNSI: State Medicaid and health IT systems integrator providing modular MMIS and Medicaid Enterprise Systems solutions to state agencies, directly comparable to FEI's government health IT work.
- Netsmart Technologies: A leading behavioral health and human services EHR/practice management vendor. Netsmart is both an authorized distributor of FEI's Continuum products and a direct competitor in behavioral health case management, making it the most directly comparable peer.
- Netsmart (Public Sector / Tellus): Netsmart's public sector / human services division provides EHR and case management for state agencies, positioning it as a direct competitor to FEI's Blue Compass in state human services deployments.
- Qualifacts (now part of Netsmart): Behavioral health EHR vendor (Credible, CareLogic, InSync) serving similar state agencies, behavioral health providers, and human services organizations with overlapping case management functionality.
- Gainwell Technologies: Major Medicaid Management Information Systems (MMIS) and healthcare IT services vendor serving state Medicaid programs—directly comparable to FEI's DC Care Connect M-MMIS work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FEI Systems social profiles
Digital presenceFEI Systems compliance and trust
Trust signalCompliance1 record
FEI Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
FEI Systems leadership team
Management profileNumber of profiles
Profiles7 records
FEI Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FEI Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FEI Systems
What does FEI Systems do?
FEI Systems provides health information technology solutions for federal, state, and local government agencies serving vulnerable populations. Its core offering is the Blue Compass Suite, a modular, interoperable cloud-based SaaS platform supporting case management for Long-Term Services and Supports (LTSS), behavioral health case management, incident management, data management, claims processing, and the AI-powered FEI Learning system. The company also licenses ASAM CONTINUUM and CO-Triage, exclusive electronic assessment tools developed with the American Society of Addiction Medicine.
Is FEI Systems a public or private company?
FEI Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FEI Systems founded?
FEI Systems was founded in 1999. It employs 251 to 500 people.
Where is FEI Systems based?
FEI Systems is headquartered in Columbia, United States, in the North America region.
How does FEI Systems make money?
Three revenue lines are on record. Government Contracts are the primary driver. The others are per-User Software Licensing and professional Services.
Who are FEI Systems's main competitors?
Broad incumbents on record are Maximus, ICF International, Optum (UnitedHealth Group) and Conduent. Direct peers are ContinuumCloud (formerly TenEleven Group), CNSI, Netsmart Technologies, Netsmart (Public Sector / Tellus), Qualifacts (now part of Netsmart) and Gainwell Technologies.
Does FEI Systems have an API?
No public API is recorded for FEI Systems.
What industry is FEI Systems in?
FEI Systems's product category is Health and Human Services IT. Its primary akta.pro industry code is HLAJANAA, Program Monitoring, Evaluation & Learning (MEL), with a secondary code of HDAAAMAF, Model Monitoring, Accountability & Incident Management. Its NAICS code is 541511 and its SIC code is 7370.