What Prochant does

Prochant is a U.S.-headquartered revenue cycle management (RCM) outsourcing firm specializing exclusively in the home-based care market, founded in 1999 in Charlotte, North Carolina, and operating as Prochant, LLC. The company delivers end-to-end RCM services to Home Medical Equipment (HME) suppliers, infusion and specialty pharmacies, and home health and hospice providers, covering intake, prior authorization, billing, collections, and denial management. It is the only company in its category known to serve all three home-based care verticals with a dedicated, verticalized offering.

The core technology asset is Prochant Pulse, a proprietary platform comprising Pulse Analytics (real-time dashboards and custom reporting), Pulse Connect (intelligent workflow allocation with task complexity scoring), and the PulseIQ AI suite (IntakeIQ, BillingIQ, CollectionIQ) launched in October 2025, which embeds predictive analytics, automated claim review, denial probability scoring, and AI-generated call notes into the service delivery model. PulseIQ is not sold as standalone software but as a differentiator layered on top of managed services, with disclosed early-adopter outcomes of 56% improvement in denial rates, 25% improvement in DSO, and 17% improvement in payment rates. The platform processes 69+ million records daily, supports 2,000 active portal users, and is hosted on Microsoft Azure with HITRUST r2 certification.

Prochant generates revenue through managed services contracts delivered via a hybrid onshore/offshore model, leveraging 3,000+ global employees across three Indian cities (Chennai, Trivandrum, Coimbatore), Georgetown, Guyana, and the Charlotte, NC headquarters. Pricing is quote-based under multi-year contracts, with three partnership models — End-to-End RCM (full-service with a contractual 95% net collection rate guarantee), Focused Solutions (partial RCM), and Expert Staffing (resource-only). The go-to-market is enterprise field sales targeting large HME providers, health systems, and specialty pharmacy networks, supplemented by a consultative inside sales motion, a complimentary RCM analysis offering, and significant thought-leadership content (Proof of Delivery and Beyond the Drip podcasts, industry webinars, case studies). The company has been named to the Inc. 5000 list of America's fastest-growing private companies for five consecutive years (2021-2025).

Name

Prochant

Legal name

Prochant, LLC

Website

https://prochant.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Prochant is a U.S.-headquartered revenue cycle management outsourcer that delivers end-to-end billing, intake, and collections services exclusively to home-based care providers, including HME suppliers, infusion and specialty pharmacies, and home health and hospice agencies.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Help Supply Services (7363), Services-Computer Programming Services (7371)

akta.pro primary industry

RCM Outsourcing & Managed Billing Services (HLACACAN)

akta.pro secondary industries

Patient Billing, Statements & Payment Processing (HLACACAG), Price Transparency, Estimates & Patient Financial Clearance (HLACACAK)

Keywords

• Revenue cycle management
• Medical billing services
• Home medical equipment
• Infusion pharmacy billing
• Healthcare RCM outsourcing

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Revenue Cycle Management Services: Prochant provides end-to-end revenue cycle management services for home-based care providers including intake, billing, and collections. Services are delivered as managed services with three partnership models: End-to-End RCM, Focused Solutions, and Expert Staffing. The company guarantees a 95% net collection rate for full-service clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Prochant delivers end-to-end revenue cycle management (RCM) services for home-based care providers, covering patient intake, insurance verification, claims billing, denial management, and collections. Services are powered by Prochant's proprietary AI-driven platform, Prochant Pulse, and delivered through three flexible partnership models: End-to-End RCM, Focused Solutions, and Expert Staffing. The company guarantees a 95% net collection rate for full-service clients.

Product overview

Prochant offers a unified revenue cycle management platform combining proprietary technology (Prochant Pulse) with expert staffing services for the home-based care industry. The core platform includes Pulse Analytics for real-time reporting and Pulse Connect for workflow optimization. The AI-powered enhancement suite Prochant PulseIQ™ adds IntakeIQ, BillingIQ, and CollectionIQ capabilities. Services are delivered through three flexible partnership models: Expert Staffing (resource-only), Focused Solutions (partial RCM), and End-to-End Revenue Cycle Management (comprehensive). The company serves Home Medical Equipment (HME), Infusion & Pharmacy, and Home Health & Hospice providers.

Differentiator

Problem solved

Functional benefit

Brands

• Prochant Pulse: Proprietary technology platform designed to revolutionize how home-based care providers manage their revenue cycle by harnessing AI and automation.
• Pulse Analytics
• Pulse Connect
• Prochant PulseIQ

Products and services

• End-to-End Revenue Cycle Management
• Focused Solutions
• Expert Staffing

Quantifiable outcome

• 56% improvement in denial rates for PulseIQ early adopters
• +7 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Scale indicators13 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Coronis Health: Coronis Health is a healthcare revenue cycle management outsourcing firm with a dedicated HME/home medical equipment billing practice. It directly competes with Prochant's end-to-end RCM offering for HME providers, particularly smaller and mid-sized suppliers.
• AdvantEdge Healthcare Solutions: AdvantEdge provides end-to-end medical billing and RCM services across multiple specialties, including HME and infusion. It is comparable to Prochant in offering technology-enabled billing outsourcing with measurable collection-rate guarantees and specialty-specific workflows.
• Brightree (ResMed): Brightree is a leading cloud-based software and RCM platform purpose-built for HME/DME, home health, hospice, and infusion providers — the same customer base Prochant serves. Acquired by ResMed in 2016, it is the closest HME-specialist competitor and bundles billing/RCM with EMR/workflow.

Broad incumbents

• Waystar: Waystar is a large healthcare payments and RCM technology platform (now public via IPO) serving hospitals, health systems, and ambulatory providers. It is comparable to the Prochant Pulse technology layer in providing analytics, workflow automation, and AI-driven denial management across the RCM cycle.
• R1 RCM: R1 RCM is one of the largest publicly-traded healthcare RCM outsourcing and technology firms, serving large hospital systems and ambulatory groups. It represents the high-end incumbent competitive threat that could expand into HME/infusion segments where Prochant specializes.
• FinThrive: FinThrive (rebranded from nThrive in 2022) is a large end-to-end healthcare RCM technology and services provider covering patient access, billing, claims, and analytics. It competes with Prochant for health system and ambulatory RCM budgets, although its focus skews more acute-care.
• Savista: Savista (formerly nThrive/MedAssets) is a large, established RCM outsourcing firm serving hospitals, health systems, and ambulatory providers. Prochant's Chief Growth Officer Gabby Whitmire was previously a VP at Savista, underscoring the close competitive overlap in the RCM services market.
• Experian Health: Experian Health is a large healthcare RCM technology vendor offering patient access, claims management, and collections automation across providers and payers. It is comparable to Prochant's Pulse platform in the analytics/automation layer of RCM, though it does not primarily serve as a staffing-led outsourced RCM provider.

Emerging players

• Omega Healthcare: Omega Healthcare is a healthcare RCM and coding BPO with a large offshore delivery model in India — directly comparable to Prochant's onshore/offshore staffing approach. While Omega serves a broader set of providers, its scale, delivery model, and AI-enabled RCM investments make it a credible peer.
• GeBBS Healthcare Solutions: GeBBS is a global healthcare RCM and risk-adjustment outsourcing firm with a large offshore delivery footprint in India and the Philippines. Its hybrid onshore/offshore model and AI-enabled RCM tooling make it a directly comparable emerging peer to Prochant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/prochant

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prochant