Canpar Transport
Canpar Express is a Canadian small parcel delivery company founded in 1976 and operating as a subsidiary of TFI International. It serves e-commerce shippers, mid-market businesses, and consumers across Canada via 55 terminals, 800+ SMARTSpot locations, and four core service tiers plus international delivery to 215+ countries.
- Company typePrivate
- Founded1976
- HeadquartersBrampton, Canada
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Canpar Transport does
Canpar Express, doing business as Canpar Transport, is a Canadian small parcel delivery company founded in 1976 by John Cyopeck and headquartered in Brampton, Ontario. The company operates a coast-to-coast network of 55 terminals, including major sort facilities in Toronto, Montreal, and Vancouver, alongside 800+ SMARTSpot drop-off and pickup locations across Canada. Since 2002 it has operated as a wholly-owned subsidiary of TFI International Inc., a publicly-traded Canadian transportation and logistics conglomerate, where it serves as a key component of the parent's package and courier segment.
The company's core technology stack includes automated parcel sortation with barcode scanning, vehicle telematics across the delivery fleet, and three published APIs (Rating, Full Shipping Solution, and Tracking) that integrate with e-commerce platforms including Magento, ShipStation, Clickship, ShipVista, ShipERP, and PluginHive. Operationally, approximately 70% of the delivery fleet runs on propane as an alternative fuel and the Toronto sort facility holds LEED certification, positioning Canpar on sustainability credentials increasingly demanded by enterprise shippers. The product suite spans four primary service tiers (Express next-day guaranteed, Select with letter/parcel variants, economical Ground, and Select USA plus international to 215+ countries), augmented by add-on modules including Return Tag, Collect Service, Cash on Delivery, Chain of Signature, and premium time-specific deliveries.
Canpar's business model is transaction-fee based, charging per shipment on actual or volumetric weight, origin/destination zones, and selected service level. The go-to-market is hybrid: direct sales to enterprise accounts, inside sales for mid-market with 24-hour response in English and 8 business hours in French, self-serve web shipping via the MyCanpar portal and guest portal for SMBs and consumers, and an association partnership channel offering negotiated rates to members of 11 Canadian industry associations including the Retail Council of Canada. Customers span e-commerce shippers, B2B parcel senders, urgent/express shippers, and cost-conscious ground users. A new Billing Centre platform is forthcoming to centralize invoice management and automated payments.
Canpar Transport firmographics
Firmographics- Name
- Canpar Transport
- Legal name
- Canpar Express
- Website
- https://canpar.com
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Canpar Express is a Canadian small parcel delivery company founded in 1976 and operating as a subsidiary of TFI International. It serves e-commerce shippers, mid-market businesses, and consumers across Canada via 55 terminals, 800+ SMARTSpot locations, and four core service tiers plus international delivery to 215+ countries.
- Ownership category
- akta.pro rank
Canpar Transport industry classification
Industry- Product category
- Parcel Delivery Services
- NAICS
- Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (49221)
- SIC
- Trucking & Courier Services (No Air) (4210), Transportation Services (4700)
- akta.pro primary industry
- Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ)
Keywords
Where Canpar Transport is headquartered
LocationHeadquarters
- HQ city
- Brampton
- HQ country
- Canada
- HQ region
- North America
Offices5 records
Markets served
Canpar Transport business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Parcel Shipping Services: Canpar generates revenue through shipping fees based on weight, volumetric weight, origin/destination zones, and selected service level (Express, Select, Ground). The company offers domestic Canada shipping, US shipping, and international delivery to 215+ countries.
- Specialized Shipping Services: Additional revenue from premium services including 10am delivery, Noon delivery, Saturday delivery, Cash on Delivery (COD), Chain of Signature, and specialized handling services.
- Return Solutions: Revenue from return tag services and collect service fees that allow businesses to manage returns efficiently and authorize third parties to ship on their accounts.
- Supply Sales: Sale of shipping supplies including boxes, labels, and packaging materials through supplies.canpar.com.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Express Service - Next-day guaranteed delivery across Canada |
| Unit Pricing | Pay-as-you-go | Select Service - Multiple options for documents and parcels |
| Unit Pricing | Pay-as-you-go | Ground Service - Economical trackable delivery across Canada |
| Unit Pricing | Pay-as-you-go | US and International Service |
| Subscription | Annual | Association-Negotiated Rates |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels5 records
Canpar Transport product offering
Product offeringCore offering
Canpar Transport (operating as Canpar Express) provides small parcel delivery services across Canada, the United States, and 215+ international destinations through tiered service levels including next-day Express, Select (SelectLetter, SelectPak, SelectParcel), and economical Ground shipments. The offering is supported by a network of 55 terminals, 800+ SMARTSpot drop-off/pickup locations, automated sortation technology, telematics-equipped vehicles, and e-commerce APIs for integration with online retailers.
Product overview
Canpar Express is one of Canada's leading small parcel delivery companies, offering a comprehensive suite of shipping solutions. The core offerings include Ground Service (economical trackable delivery), Select Service (with SelectLetter, SelectPak, and SelectParcel tiers), and Express Service (next-day guaranteed). International reach extends to the continental U.S. via Select USA and to over 215 countries worldwide. Supporting infrastructure includes the MyCanpar customer portal for account management, the SMARTSpots network of over 800 drop-off/pickup locations, and various add-on services such as Return Tag, Collect Service, Pickup Tag, COD, and Chain of Signature. Additional tools include Rate Calculator, Transit Times Calculator, Zone Guide, Delivery Options suite, and Order Supplies portal. A new Billing Centre platform is launching to centralize invoice management and automated payments.
Differentiator
Problem solved
Functional benefit
Products and services
- Ground Service Trackable, economical parcel delivery service providing reliable ground shipping across Canada with a maximum weight limit of 150 lbs per package.
- Express Service Next-day guaranteed delivery service for urgent shipments across Canada, delivering within 1-2 business days between major city centres.
- Select Service (SelectLetter, SelectPak, SelectParcel) Suite of expedited shipping options including SelectLetter (legal-size envelope, 1-3 days), SelectPak (poly bag for larger documents and parts, 1-4 days), and SelectParcel (customer's box, 1-4 days), all with guaranteed on-time delivery.
- Premium Services (10am, Noon, Saturday Delivery) Guaranteed time-specific delivery services including 10am, noon, and Saturday delivery for time-sensitive shipments requiring specific delivery windows.
- Select USA Expedited shipping service from Montreal, Toronto, and Vancouver to anywhere in the continental United States with guaranteed on-time delivery.
- U.S. & International Shipping International delivery service covering the continental United States and more than 215 countries worldwide.
- SMARTSpots Network Network of over 800 drop-off and pickup locations across Canada, allowing convenient parcel drop-off or pickup when customers are unavailable for home delivery.
- Return Tag Service Service allowing businesses to include preprinted return labels in shipments, giving their customers the flexibility to return items with ease.
- MyCanpar Portal Customer portal providing access to web shipping, custom rate calculator, electronic pickup tag, enhanced tracking, and electronic invoice management for account-holding business customers.
- Order Supplies Online portal (supplies.canpar.com) for ordering shipping supplies including labels, boxes, and packaging materials.
Quantifiable outcome
- Nearly 70% of delivery fleet operates on propane
- +3 more outcomes
Companies that use Canpar Transport
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
Canpar Transport technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Canpar Transport partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- CIBC Run for the CurecoreProud national sponsor since 1997. Canpar Express provides free shipping of materials for the run, as well as vehicles and volunteers at several run locations across the country.
- Club de Foot Montreal (CF Montreal)coreOfficial courier of CF Montreal. Partnership provides visibility and community engagement as a Canadian brand supporting local sports.
- Book and Periodical Council (BPC)minorAssociation partnership offering negotiated shipping rates to BPC members based on collective buying power.
- Canadian Office Products Association (COPA)minorAssociation partnership offering negotiated shipping rates to COPA members based on collective buying power.
- Canadian Gift Association (CanGift)minorAssociation partnership offering negotiated shipping rates to CanGift members based on collective buying power.
- Canadian Health Food Association (CHFA)minorAssociation partnership offering negotiated shipping rates to CHFA members based on collective buying power.
- Canadian Institute of Plumbing & Heating (CIPH)minorAssociation partnership offering negotiated shipping rates to CIPH members based on collective buying power.
- Canadian Sanitation Supply Association (CSSA)minorAssociation partnership offering negotiated shipping rates to CSSA members based on collective buying power.
- Canadian Sporting Goods Association (CSGA)minorAssociation partnership offering negotiated shipping rates to CSGA members based on collective buying power.
- Retail Council of Canada (RCC)minorAssociation partnership offering negotiated shipping rates to RCC members based on collective buying power.
- Canadian Flooring Cleaning & Restoration Association (CFCRA)minorAssociation partnership offering negotiated shipping rates to CFCRA members based on collective buying power.
- Promotional Product Professionals of Canada (PPPC)minorAssociation partnership offering negotiated shipping rates to PPPC members based on collective buying power.
- Interior Decor Resources Canada (IDRC)minorAssociation partnership offering negotiated shipping rates to IDRC members based on collective buying power.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Canpar Transport competitors and assessment
Company assessmentBroad incumbents
- DHL Express Canada: Global integrator with Canadian operations focused on international Express delivery; competes with Canpar's 215+ country international service for cross-border B2B and e-commerce shippers.
- UPS Canada: Canadian arm of global integrator UPS, offering Express, Ground, and International parcel services that compete with Canpar's Express, Select USA, and international tiers for cross-border and time-sensitive shipments.
- Canada Post: National postal operator with universal last-mile delivery across Canada, including parcel services (Expedited, Xpresspost, Regular Parcel) that compete directly with Canpar's Ground and Select tiers across virtually every Canadian address.
- FedEx Canada: Canadian operations of FedEx, providing international Priority, Economy, and Ground parcel services; competes with Canpar for U.S. and cross-border parcel volume and for enterprise shippers needing global reach.
- Amazon Logistics (Canada): In-house delivery arm of Amazon operating in major Canadian metros, increasingly insourcing last-mile for Amazon.ca orders; competes with Canpar for SMB e-commerce volume and could compress third-party carrier share as it expands.
Direct peers
- Day & Ross: Another TFI International operating company specializing in LTL freight with parcel/courier capabilities across Canada; sibling to Canpar with overlapping enterprise customer base and cross-segment commercial synergies.
- Loomis Express: Canadian parcel and courier carrier that is a fellow TFI International subsidiary under the same Package and Courier segment as Canpar; sells directly through overlapping sales channels (and is often co-marketed with Canpar per customer testimonials).
- Purolator: Canada's largest dedicated parcel delivery carrier, offering Express, Ground, and Return services across Canada. Closest direct competitor to Canpar with a similar coast-to-coast pickup/drop-off network and overlapping SMB and enterprise customer base.
- Intelcom Express: Fast-growing Canadian parcel delivery carrier with strong e-commerce positioning (including Amazon Canada last-mile partnership); competes directly with Canpar for SMB and enterprise online shipper volume across Canadian metros.
Regional players
- ICS Courier: Canadian courier and freight carrier offering same-day, next-day, and scheduled parcel services primarily across Ontario and Western Canada; comparable to Canpar in SMB and mid-market customer segments though with narrower geographic coverage.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Canpar Transport social profiles
Digital presenceCanpar Transport compliance and trust
Trust signalCompliance1 record
Canpar Transport financial estimates
Financial estimateRevenue estimate
Valuation estimate
Canpar Transport leadership team
Management profileNumber of profiles
Canpar Transport funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Canpar Transport M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Canpar Transport
What does Canpar Transport do?
Canpar Transport (operating as Canpar Express) provides small parcel delivery services across Canada, the United States, and 215+ international destinations through tiered service levels including next-day Express, Select (SelectLetter, SelectPak, SelectParcel), and economical Ground shipments. The offering is supported by a network of 55 terminals, 800+ SMARTSpot drop-off/pickup locations, automated sortation technology, telematics-equipped vehicles, and e-commerce APIs for integration with online retailers.
Is Canpar Transport a public or private company?
Canpar Transport is a private company. It is classified as corporate owned and is currently operating.
When was Canpar Transport founded?
Canpar Transport was founded in 1976. It employs 1,001 to 5,000 people.
Where is Canpar Transport based?
Canpar Transport is headquartered in Brampton, Canada, in the North America region.
How does Canpar Transport make money?
Four revenue lines are on record. Parcel Shipping Services are the primary driver. The others are specialized Shipping Services, return Solutions and supply Sales.
Who are Canpar Transport's main competitors?
Broad incumbents on record are DHL Express Canada, UPS Canada, Canada Post, FedEx Canada and Amazon Logistics (Canada). Direct peers are Day & Ross, Loomis Express, Purolator and Intelcom Express. ICS Courier is listed as a regional player.
Does Canpar Transport have an API?
Yes. Canpar Express offers three API tools: (1) Rating API - displays shipping rates, available service options, and negotiated rates; (2) Full Shipping Solution API - rates and generates shipments, retrieves and tracks shipping history, schedules pickups, manages address book; (3) Tracking API - provides reference parameters, delivery confirmation, and exception notifications. Full documentation available as downloadable ZIP archives. Developer documentation is at www.canpar.com/en/solutions/ecommerce_tools.htm.
What industry is Canpar Transport in?
Canpar Transport's product category is Parcel Delivery Services. Its primary akta.pro industry code is TLAAACAJ, Parcel Inject / Postal Workshare (Last-Mile Handoff). Its NAICS code is 492110 and its SIC code is 4210.