Print ePS
Print ePS (now Graphic Communications, a division of CAI Software) provides modular Print MIS software — covering estimating, scheduling, production, web-to-print, and fulfillment — to 4,500+ commercial printers globally, spanning SMB through enterprise multi-site operations.
- Company typePrivate
- Founded2020
- HeadquartersPittsburgh, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Print ePS does
Print ePS, now operating as Graphic Communications, a division of CAI Software, provides a comprehensive suite of Print Management Information System (MIS) software for the commercial printing industry. The portfolio spans eight core MIS platforms — Pace, PrintSmith Vision, Tharstern, Monarch, Technique, Nubium, Avanti, and EPMS — covering entry-level quick-print shops through enterprise-scale multi-site commercial printers and publication/book printers. These are complemented by a MarketDirect web-to-print and eCommerce suite (StoreFront, Fulfillment, Cross Media), production automation modules (PrintFlow 4D, Auto-Count 4D, Metrix, Process Shipper), advanced estimating (iQuote), and a print-specific CRM (eCRM). The modular architecture allows customers to deploy only the capabilities relevant to their segment, with cloud-hostable and cloud-native deployment options including Nubium for SMB rapid deployment.
The company monetizes through a mix of software licensing (perpetual and term), recurring maintenance and support, hosted/cloud subscriptions, professional services, and hardware sales. Distribution combines direct enterprise field sales for large multi-site accounts, inside sales for midmarket, product-led growth and self-serve deployment for SMB through cloud-native offerings, and a partner/reseller network. The customer base of 4,500+ spans North America, Europe, and Asia, serving end markets including commercial printing, digital printing/franchises, mailing, publication and book printing, sign and display, in-plant, creative agencies, and promotional print.
Following the October 2025 merger of equals with CAI Software (backed by private equity firm STG), Print ePS operates as the Graphic Communications business unit within a combined organization of 800+ employees. Brent Pietrzak serves as CEO and Cort Townsend as CFO of the combined CAI Software entity. The merger coincided with the spin-out of the ePS Packaging division as an independent company. Strategic activity through 2025 — including the Avanti Systems acquisition (June 2025), the Cal Poly SLO educational partnership (May 2025), Tharstern integration (March 2025), and the CAI merger — reflects a consolidation strategy consolidating the vertical MIS market under one PE-backed platform.
Print ePS firmographics
Firmographics- Name
- Print ePS
- Legal name
- EPS US, LLC dba Graphic Communications, a division of CAI Software
- Website
- https://printepssw.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Short description
- Print ePS (now Graphic Communications, a division of CAI Software) provides modular Print MIS software — covering estimating, scheduling, production, web-to-print, and fulfillment — to 4,500+ commercial printers globally, spanning SMB through enterprise multi-site operations.
- Ownership category
- akta.pro rank
Print ePS industry classification
Industry- Product category
- Print Management Software (Print MIS)
- NAICS
- Support Activities for Printing (323120), Support Activities for Printing (32312)
- SIC
- Service Industries For The Printing Trade (2790)
- akta.pro primary industry
- POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS) (MPAJANAL)
Keywords
Where Print ePS is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Print ePS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing: Perpetual and term software licenses for Print MIS systems. Perpetual licenses are revocable if maintenance is discontinued. Term licenses have initial 3-year terms with auto-renewal.
- Maintenance and Support: Annual maintenance services providing bug fixes, updates, telephone/email consultation, and enhancements. Auto-renews for 12-month periods unless cancelled.
- Professional Services: Implementation, customization, and training services. On-site professional services billed at standard rates with overtime multipliers for after-hours and weekend work.
- Hosted/Cloud Solutions: Cloud-hosted software delivery with associated hosting fees, providing access via web browser.
- Hardware Sales: Sale of hardware including media and equipment, with EPS acting as agent for procurement, insurance, and shipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Entry-Level/Small Business - Quick Print (PrintSmith Vision) |
| Subscription | Annual | Midmarket Print - Pace, Tharstern, Avanti |
| Subscription | Annual | Enterprise Commercial Print - Monarch, Technique |
| Subscription | Annual | Web to Print & eCommerce - MarketDirect Suite |
| Subscription | Annual | Print Production Automation - PrintFlow 4D, Metrix, Auto-Count 4D |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Print ePS product offering
Product offeringCore offering
Print ePS sells a comprehensive suite of Print MIS (Management Information System) software and related automation tools for the commercial printing industry. Its offerings cover the full print production lifecycle — estimating, scheduling, production management, web-to-print storefronts, fulfillment, and CRM — delivered via cloud-hostable, cloud-native, or on-premise deployment for commercial printers from SMB to enterprise scale.
Product overview
Print ePS (now Graphic Communications, a CAI Division) offers a comprehensive platform of print MIS software solutions spanning entry-level to enterprise deployments. The portfolio includes eight core MIS systems: Pace (cloud-hostable mid-market), PrintSmith Vision (small/franchise), Tharstern (flexible commercial/mailing/signage), Monarch (flagship enterprise multi-site), Technique (publication/book printing), Nubium (cloud-native SMB), Avanti (browser-based in-plant), and EPMS (North American SMB). These are complemented by a MarketDirect suite for web-to-print eCommerce (StoreFront, Fulfillment, Cross Media), production automation tools (PrintFlow 4D scheduling, Auto-Count 4D data collection, Metrix imposition, Process Shipper), iQuote estimating, and eCRM for customer management. The modular architecture allows printers to select only needed capabilities while benefiting from integrated workflows across estimating, production, fulfillment, and customer management.
Differentiator
Problem solved
Functional benefit
Brands
- Pace: Cloud-hostable MIS for mid-size commercial printers
- PrintSmith Vision
- Tharstern
- Monarch
- Technique
- Nubium
- Avanti
- EPMS
- MarketDirect StoreFront
- MarketDirect Fulfillment
- MarketDirect Cross Media
- PrintFlow 4D
- Auto-Count 4D
- Metrix
- Process Shipper
- iQuote
- eCRM
Products and services
- Pace Cloud-hostable MIS for mid-size commercial printers, offering scalable print management tools for organizations looking to modernize operations and diversify service offerings.
- PrintSmith Vision Print shop management software designed for small quick printers and franchises, enabling rapid deployment for fast-paced digital and offset printing environments.
- Tharstern Flexible MIS for commercial, mailing, and signage printers, offering midmarket solutions with optimized estimating, scheduling, and customer management capabilities.
- Monarch Enterprise MIS for high-volume, multi-site commercial printers, providing real-time visibility, complex workflow control, and multi-site efficiency as the flagship enterprise print management software and complete print ERP solution.
- Technique MIS for publication, book, and periodical printing, supporting enterprise publication workflows.
- Nubium Cloud-native MIS for SMB commercial printers, designed for rapid deployment enabling value production within hours for fast-paced printing environments.
- Avanti Browser-based MIS for mid to large in-plant and commercial printers, providing streamlined workflows and end-to-end visibility. Acquired by Print ePS in June 2025.
- EPMS Enterprise Print Management Solutions for North American SMB printers.
- MarketDirect StoreFront Web-to-print storefront and job intake solution enabling omnichannel eCommerce and engagement for growing revenue through web-to-print and fulfillment solutions.
- MarketDirect Fulfillment Pick-and-pack, inventory, and order management solution integrated with MarketDirect for complete fulfillment operations.
- MarketDirect Cross Media Multi-channel campaign automation combining print and digital channels for omnichannel marketing engagement.
- PrintFlow 4D Intelligent scheduling and capacity planning solution for print production optimization.
- Auto-Count 4D Print data collection software providing pick-and-pack, inventory tracking, and order management capabilities.
- Metrix Automated layout, imposition, and ganging software for print production efficiency.
- Process Shipper Shipping automation and tracking integration for print fulfillment operations.
- iQuote Advanced estimating solution for complex and enterprise print jobs.
- eCRM Customer relationship and sales data management solution tailored for the print industry.
Quantifiable outcome
- Web-to-print market growth at over 5% annually, market worth more than $34 billion
- +2 more outcomes
Companies that use Print ePS
Customer profileNamed customers6 records
Segments9 records
Ideal customer profiles4 records
Print ePS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature7 records
Print ePS partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, strategic and former business unit.
- CAI SoftwarecoreMerger of equals between CAI Software and Print ePS forming a unified manufacturing ERP and production software company. Print ePS becomes the Graphic Communications business unit of CAI. The combined organization consolidates three operating divisions: process manufacturing, discrete manufacturing, and graphic communications. Brent Pietrzak named CEO, Cort Townsend named CFO.
- Cal Poly San Luis Obispo - Graphic Communication DepartmentstrategicStrategic partnership to advance experiential learning and industry readiness for students in the Graphic Communication program. Print ePS provides PrintSmith Vision and MarketDirect StoreFront solutions for the student-run University Graphic Systems (UGS) operation. Collaboration on curriculum enhancement, faculty engagement, and potential internship opportunities.
- ePS Packagingformer business unitThe ePS Packaging division of eProductivity Software has been spun out as an independent entity dedicated to empowering packaging businesses worldwide, as part of the strategic realignment during the CAI Software and Print ePS merger.
- Avanti SystemsstrategicAvanti Systems was acquired by Print ePS in June 2025 to strengthen midmarket leadership. Avanti provides browser-based MIS for mid to large in-plant and commercial printers, expanding the product portfolio.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Print ePS competitors and assessment
Company assessmentDirect peers
- Heidelberger Druckmaschinen (HEIDELBERG): Heidelberg is a global press manufacturer that sells Prinect, an integrated print MIS/workflow suite for commercial printers covering estimating, production, and color management. Highly comparable to Print ePS's Monarch, Pace, and Tharstern offerings in target customer and feature scope.
- Agfa-Gevaert: Agfa offers the Apogee prepress/workflow and MIS suite for commercial print operations, directly competing with Print ePS's enterprise and midmarket MIS products. Both target commercial printers seeking integrated production management.
- Electronics For Imaging (EFI): EFI is the former parent of Print ePS (which was its Productivity Software division before 2020). EFI continues to offer print MIS/workflow software (Fiery, Corrugated, etc.), making it a direct competitor with overlapping products and customer base.
- Aleyant: Aleyant provides web-to-print, online design, and print workflow software (tFLOW, Pressero) for commercial printers and in-plant operations. Directly comparable to Print ePS's MarketDirect StoreFront and Cross Media products.
Broad incumbents
- Kodak: Kodak offers the PRINERGY workflow and related print production software for commercial printers within its broader imaging and print portfolio. Comparable to Print ePS's workflow automation offerings but not exclusively focused on MIS/ERP.
- Xerox: Xerox offers FreeFlow print workflow software alongside its broader document technology hardware business. Comparable in workflow automation scope to Print ePS but embedded in a much larger hardware-driven portfolio.
- HP Inc. HP's Graphics and Print Workflow software (including solutions for PageWide and Indigo presses) competes with Print ePS's MIS and web-to-print offerings for high-volume commercial and packaging print shops. Operates as part of HP's broader print hardware franchise.
- Komori: Komori is a press OEM that offers KP-Connect MIS and production management software alongside its offset presses, directly competing for commercial printer MIS spend against Print ePS's enterprise products.
Emerging players
- PressWise (SmartSoft): PressWise is a cloud-native print MIS and workflow automation platform targeting commercial printers and print/mail operations. Comparable in functionality to Print ePS's Pace and MarketDirect suite but newer to market with a SaaS-first architecture.
- Infigo Software: Infigo is a web-to-print and personalized storefront platform focused on commercial and label printers. Comparable to MarketDirect StoreFront; overlapping with Print ePS in midmarket and packaging-adjacent segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Print ePS social profiles
Digital presencePrint ePS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Print ePS leadership team
Management profileNumber of profiles
Profiles2 records
Print ePS subsidiaries and ownership
Company hierarchySubsidiaries1 record
Print ePS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Print ePS M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Print ePS
What does Print ePS do?
Print ePS sells a comprehensive suite of Print MIS (Management Information System) software and related automation tools for the commercial printing industry. Its offerings cover the full print production lifecycle — estimating, scheduling, production management, web-to-print storefronts, fulfillment, and CRM — delivered via cloud-hostable, cloud-native, or on-premise deployment for commercial printers from SMB to enterprise scale.
Is Print ePS a public or private company?
Print ePS is a private company. It is classified as private equity controlled and is currently operating.
When was Print ePS founded?
Print ePS was founded in 2020.
Where is Print ePS based?
Print ePS is headquartered in Pittsburgh, United States, in the North America region.
How does Print ePS make money?
Five revenue lines are on record. Software Licensing is the primary driver. The others are maintenance and Support, professional Services, hosted/Cloud Solutions and hardware Sales.
Who are Print ePS's main competitors?
Direct peers on record are Heidelberger Druckmaschinen (HEIDELBERG), Agfa-Gevaert, Electronics For Imaging (EFI) and Aleyant. Broad incumbents are Kodak, Xerox, HP Inc. and Komori. Emerging players are PressWise (SmartSoft) and Infigo Software.
Does Print ePS have an API?
No public API is recorded for Print ePS.
What industry is Print ePS in?
Print ePS's product category is Print Management Software (Print MIS). Its primary akta.pro industry code is MPAJANAL, POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS). Its NAICS code is 323120 and its SIC code is 2790.