Print ePS

What Print ePS does

Print ePS, now operating as Graphic Communications, a division of CAI Software, provides a comprehensive suite of Print Management Information System (MIS) software for the commercial printing industry. The portfolio spans eight core MIS platforms — Pace, PrintSmith Vision, Tharstern, Monarch, Technique, Nubium, Avanti, and EPMS — covering entry-level quick-print shops through enterprise-scale multi-site commercial printers and publication/book printers. These are complemented by a MarketDirect web-to-print and eCommerce suite (StoreFront, Fulfillment, Cross Media), production automation modules (PrintFlow 4D, Auto-Count 4D, Metrix, Process Shipper), advanced estimating (iQuote), and a print-specific CRM (eCRM). The modular architecture allows customers to deploy only the capabilities relevant to their segment, with cloud-hostable and cloud-native deployment options including Nubium for SMB rapid deployment.

The company monetizes through a mix of software licensing (perpetual and term), recurring maintenance and support, hosted/cloud subscriptions, professional services, and hardware sales. Distribution combines direct enterprise field sales for large multi-site accounts, inside sales for midmarket, product-led growth and self-serve deployment for SMB through cloud-native offerings, and a partner/reseller network. The customer base of 4,500+ spans North America, Europe, and Asia, serving end markets including commercial printing, digital printing/franchises, mailing, publication and book printing, sign and display, in-plant, creative agencies, and promotional print.

Following the October 2025 merger of equals with CAI Software (backed by private equity firm STG), Print ePS operates as the Graphic Communications business unit within a combined organization of 800+ employees. Brent Pietrzak serves as CEO and Cort Townsend as CFO of the combined CAI Software entity. The merger coincided with the spin-out of the ePS Packaging division as an independent company. Strategic activity through 2025 — including the Avanti Systems acquisition (June 2025), the Cal Poly SLO educational partnership (May 2025), Tharstern integration (March 2025), and the CAI merger — reflects a consolidation strategy consolidating the vertical MIS market under one PE-backed platform.

Name

Print ePS

Legal name

EPS US, LLC dba Graphic Communications, a division of CAI Software

Website

https://printepssw.com

Company type

Private

Founded year

2020

Operating status

Operating

Short description

Print ePS (now Graphic Communications, a division of CAI Software) provides modular Print MIS software — covering estimating, scheduling, production, web-to-print, and fulfillment — to 4,500+ commercial printers globally, spanning SMB through enterprise multi-site operations.

Ownership category

akta.pro rank

Product category

Print Management Software (Print MIS)

NAICS

Support Activities for Printing (323120), Support Activities for Printing (32312)

SIC

Service Industries For The Printing Trade (2790)

akta.pro primary industry

POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS) (MPAJANAL)

Keywords

• Print MIS software
• Web-to-print solutions
• Print production management
• Commercial print ERP
• Print estimating software

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: Perpetual and term software licenses for Print MIS systems. Perpetual licenses are revocable if maintenance is discontinued. Term licenses have initial 3-year terms with auto-renewal.
2. Maintenance and Support: Annual maintenance services providing bug fixes, updates, telephone/email consultation, and enhancements. Auto-renews for 12-month periods unless cancelled.
3. Professional Services: Implementation, customization, and training services. On-site professional services billed at standard rates with overtime multipliers for after-hours and weekend work.
4. Hosted/Cloud Solutions: Cloud-hosted software delivery with associated hosting fees, providing access via web browser.
5. Hardware Sales: Sale of hardware including media and equipment, with EPS acting as agent for procurement, insurance, and shipment.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Print ePS sells a comprehensive suite of Print MIS (Management Information System) software and related automation tools for the commercial printing industry. Its offerings cover the full print production lifecycle — estimating, scheduling, production management, web-to-print storefronts, fulfillment, and CRM — delivered via cloud-hostable, cloud-native, or on-premise deployment for commercial printers from SMB to enterprise scale.

Product overview

Print ePS (now Graphic Communications, a CAI Division) offers a comprehensive platform of print MIS software solutions spanning entry-level to enterprise deployments. The portfolio includes eight core MIS systems: Pace (cloud-hostable mid-market), PrintSmith Vision (small/franchise), Tharstern (flexible commercial/mailing/signage), Monarch (flagship enterprise multi-site), Technique (publication/book printing), Nubium (cloud-native SMB), Avanti (browser-based in-plant), and EPMS (North American SMB). These are complemented by a MarketDirect suite for web-to-print eCommerce (StoreFront, Fulfillment, Cross Media), production automation tools (PrintFlow 4D scheduling, Auto-Count 4D data collection, Metrix imposition, Process Shipper), iQuote estimating, and eCRM for customer management. The modular architecture allows printers to select only needed capabilities while benefiting from integrated workflows across estimating, production, fulfillment, and customer management.

Differentiator

Problem solved

Functional benefit

Brands

• Pace: Cloud-hostable MIS for mid-size commercial printers
• PrintSmith Vision
• Tharstern
• Monarch
• Technique
• Nubium
• Avanti
• EPMS
• MarketDirect StoreFront
• MarketDirect Fulfillment
• MarketDirect Cross Media
• PrintFlow 4D
• Auto-Count 4D
• Metrix
• Process Shipper
• iQuote
• eCRM

Products and services

• Pace Cloud-hostable MIS for mid-size commercial printers, offering scalable print management tools for organizations looking to modernize operations and diversify service offerings.
• PrintSmith Vision Print shop management software designed for small quick printers and franchises, enabling rapid deployment for fast-paced digital and offset printing environments.
• Tharstern Flexible MIS for commercial, mailing, and signage printers, offering midmarket solutions with optimized estimating, scheduling, and customer management capabilities.
• Monarch Enterprise MIS for high-volume, multi-site commercial printers, providing real-time visibility, complex workflow control, and multi-site efficiency as the flagship enterprise print management software and complete print ERP solution.
• Technique MIS for publication, book, and periodical printing, supporting enterprise publication workflows.
• Nubium Cloud-native MIS for SMB commercial printers, designed for rapid deployment enabling value production within hours for fast-paced printing environments.
• Avanti Browser-based MIS for mid to large in-plant and commercial printers, providing streamlined workflows and end-to-end visibility. Acquired by Print ePS in June 2025.
• EPMS Enterprise Print Management Solutions for North American SMB printers.
• MarketDirect StoreFront Web-to-print storefront and job intake solution enabling omnichannel eCommerce and engagement for growing revenue through web-to-print and fulfillment solutions.
• MarketDirect Fulfillment Pick-and-pack, inventory, and order management solution integrated with MarketDirect for complete fulfillment operations.
• MarketDirect Cross Media Multi-channel campaign automation combining print and digital channels for omnichannel marketing engagement.
• PrintFlow 4D Intelligent scheduling and capacity planning solution for print production optimization.
• Auto-Count 4D Print data collection software providing pick-and-pack, inventory tracking, and order management capabilities.
• Metrix Automated layout, imposition, and ganging software for print production efficiency.
• Process Shipper Shipping automation and tracking integration for print fulfillment operations.
• iQuote Advanced estimating solution for complex and enterprise print jobs.
• eCRM Customer relationship and sales data management solution tailored for the print industry.

Quantifiable outcome

• Web-to-print market growth at over 5% annually, market worth more than $34 billion
• +2 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core, strategic and former business unit.

• CAI SoftwarecoreStrategic or Co-development Partner · 8 October 2025Merger of equals between CAI Software and Print ePS forming a unified manufacturing ERP and production software company. Print ePS becomes the Graphic Communications business unit of CAI. The combined organization consolidates three operating divisions: process manufacturing, discrete manufacturing, and graphic communications. Brent Pietrzak named CEO, Cort Townsend named CFO.
• Cal Poly San Luis Obispo - Graphic Communication DepartmentstrategicStrategic or Co-development Partner · 21 May 2025Strategic partnership to advance experiential learning and industry readiness for students in the Graphic Communication program. Print ePS provides PrintSmith Vision and MarketDirect StoreFront solutions for the student-run University Graphic Systems (UGS) operation. Collaboration on curriculum enhancement, faculty engagement, and potential internship opportunities.
• ePS Packagingformer business unitOthersThe ePS Packaging division of eProductivity Software has been spun out as an independent entity dedicated to empowering packaging businesses worldwide, as part of the strategic realignment during the CAI Software and Print ePS merger.
• Avanti SystemsstrategicTechnology or IntegrationAvanti Systems was acquired by Print ePS in June 2025 to strengthen midmarket leadership. Avanti provides browser-based MIS for mid to large in-plant and commercial printers, expanding the product portfolio.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Heidelberger Druckmaschinen (HEIDELBERG): Heidelberg is a global press manufacturer that sells Prinect, an integrated print MIS/workflow suite for commercial printers covering estimating, production, and color management. Highly comparable to Print ePS's Monarch, Pace, and Tharstern offerings in target customer and feature scope.
• Agfa-Gevaert: Agfa offers the Apogee prepress/workflow and MIS suite for commercial print operations, directly competing with Print ePS's enterprise and midmarket MIS products. Both target commercial printers seeking integrated production management.
• Electronics For Imaging (EFI): EFI is the former parent of Print ePS (which was its Productivity Software division before 2020). EFI continues to offer print MIS/workflow software (Fiery, Corrugated, etc.), making it a direct competitor with overlapping products and customer base.
• Aleyant: Aleyant provides web-to-print, online design, and print workflow software (tFLOW, Pressero) for commercial printers and in-plant operations. Directly comparable to Print ePS's MarketDirect StoreFront and Cross Media products.

Broad incumbents

• Kodak: Kodak offers the PRINERGY workflow and related print production software for commercial printers within its broader imaging and print portfolio. Comparable to Print ePS's workflow automation offerings but not exclusively focused on MIS/ERP.
• Xerox: Xerox offers FreeFlow print workflow software alongside its broader document technology hardware business. Comparable in workflow automation scope to Print ePS but embedded in a much larger hardware-driven portfolio.
• HP Inc. HP's Graphics and Print Workflow software (including solutions for PageWide and Indigo presses) competes with Print ePS's MIS and web-to-print offerings for high-volume commercial and packaging print shops. Operates as part of HP's broader print hardware franchise.
• Komori: Komori is a press OEM that offers KP-Connect MIS and production management software alongside its offset presses, directly competing for commercial printer MIS spend against Print ePS's enterprise products.

Emerging players

• PressWise (SmartSoft): PressWise is a cloud-native print MIS and workflow automation platform targeting commercial printers and print/mail operations. Comparable in functionality to Print ePS's Pace and MarketDirect suite but newer to market with a SaaS-first architecture.
• Infigo Software: Infigo is a web-to-print and personalized storefront platform focused on commercial and label printers. Comparable to MarketDirect StoreFront; overlapping with Print ePS in midmarket and packaging-adjacent segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Print-ePS
• LinkedInlinkedin.com/showcase/print-eps

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Print ePS