Your Co-op

What Your Co-op does

Your Co-op (legally Central England Co-operative Limited, formerly The Midcounties Co-operative Limited) is a member-owned UK consumer co-operative society operating since the mid-19th century across nine business divisions: FoodCoop (retail grocery), TravelCoop (travel agency), BroadbandCoop and MobileCoop (telecoms — branded as the UK's only telecoms co-operative), EnergyCoop (community energy supply), FuneralCoop (pre-paid funeral plans and at-need services), LittlePioneers (nursery childcare), Post Office operations (70+ community locations), and BusinessSolutionsCoop (business communication services). Following the 26 January 2026 merger of The Midcounties Co-operative into Central England Co-operative, the combined society now trades under the OurCoop/Your Co-op brand with Philip Ponsonby as Group Chief Executive Officer. The society serves UK consumers and member-owners primarily in England, with registered offices in Warwick and Lichfield and 1,001-5,000 employees.

Underlying technology is anchored on a digital membership platform: a mobile app ('Your Co-op Membership' on iPhone and Android) providing a virtual membership card, points balance, and transaction history, alongside an online account management portal with Google and Apple SSO. Operational back-office is built on a conventional SaaS stack including Kronos (workforce management), Rotageek (scheduling), Microsoft 365/Teams, Wildix (telephony), New Relic (application monitoring), HubSpot (marketing automation), Hotjar (user analytics), and Google Maps for store locator. A Colleagues Connect internal portal supports HR, payroll, learning, and benefits.

The business model is fundamentally that of a co-operative society with one-member-one-vote democratic governance, governed under the Co-operative and Community Benefit Societies Act 2014. Revenue is generated through transactional and subscription streams across each division — food retail sales, travel bookings and commissions, energy supply contracts, broadband and mobile subscriptions, nursery fees, funeral plans and services, Post Office transactions, and business communications. Members earn points on purchases (typically 1 point per £1-£2 spent, excluding Post Office) which convert to a share-of-profits dividend after the first 1,000 points are directed to the Doing Good Together Fund. Members can also invest through withdrawable share accounts (up to £100,000) and Development Share Bonds (£500-£99,999 over 1-3 year fixed terms), providing the society with working capital at agreed interest rates.

Name

Your Co-op

Legal name

Central England Co-operative Limited

Website

https://midcounties.coop

Company type

Private

Founded year

1840

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Your Co-op (Central England Co-operative Limited) is a UK member-owned co-operative operating nine consumer-facing divisions — food retail, travel, broadband and mobile telecoms, community energy, funeral services, childcare nurseries, and Post Offices — under a unified points-based membership and share-of-profits model.

Ownership category

akta.pro rank

Product category

Consumer Cooperative Retailing

NAICS

Grocery and Convenience Retailers (4451), Telecommunications Resellers (517121)

SIC

Retail-Grocery Stores (5411), Services-Membership Organizations (8600), Retail-Eating Places (5812)

akta.pro primary industry

Member-Owned Food Cooperatives (CRAHALAA)

akta.pro secondary industries

Food Co-ops with Online Ordering & Pickup/Delivery (CRAHALAH), Food Co-ops with In-Store Prepared Foods & Deli (CRAHALAF)

Keywords

• Consumer cooperative services
• Food retail stores
• Community energy supply
• Co-operative broadband mobile
• Funeral childcare services

Headquarters

HQ city

Warwick

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Food Retail: Sale of food and groceries through Co-operative Food stores. Members earn 1 point per £1 spent. Revenue from retail food sales with member discounts and exclusive offers.
2. Travel Services: Holiday packages, cruise bookings, and travel services through Co-op Travel. Members earn 1 point per £2 spent. Revenue from travel bookings and commissions.
3. Energy: Gas and electricity supply including Community Power Tariff (100% community-run renewable energy). Members earn 1 point per £2 spent. Revenue from energy supply contracts.
4. Telecommunications: Broadband packages (up to 900mbps) and mobile services (SIM-only, pay monthly) through BroadbandCoop and MobileCoop. Members earn points on subscriptions. Revenue from monthly service fees.
5. Childcare: Nursery services through Little Pioneers. Members earn 1 point per £1 spent. Revenue from childcare fees.
6. Funeral Services: Funeral planning and services through Central Co-op Funeral/FuneralCoop. Members earn 1 point per £1 spent. Revenue from funeral plans and at-need services.
7. Post Office Services: Over 70 post offices operated within communities. Revenue from post office services (not eligible for points).
8. Membership Investment Products: Share accounts earning interest, Development Share Bonds (Fixed Term Equity Investments) with 1-3 year terms, minimum £500, maximum £99,999. Members can invest up to £100,000 total.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels9 records

Core offering

Your Co-op operates a horizontal portfolio of consumer-facing co-operative businesses under a single membership scheme: FoodCoop (food retail stores), TravelCoop (holiday packages), BroadbandCoop and MobileCoop (telecoms), EnergyCoop (residential gas and electricity), FuneralCoop (funeral services and pre-paid plans), LittlePioneers (nursery childcare), Post Office (over 70 locations), and BusinessSolutionsCoop (business telecoms). Members earn points on purchases, receive a share of profits, hold voting rights, and access member-exclusive pricing across all divisions.

Product overview

OurCoop is a multi-business co-operative society operating as a platform of distinct divisions united by shared co-operative values. The portfolio spans retail (FoodCoop with groceries and food services), travel (TravelCoop package holidays), telecoms (BroadbandCoop and MobileCoop), energy (EnergyCoop community energy), funeral services (FuneralCoop), and childcare (LittlePioneers). Digital touchpoints include the Your Co-op Members App (mobile membership card, deals, and rewards management) and a loyalty membership program (points, share of profits, voting rights). The company also maintains a colleague-facing intranet (Coop Colleagues Connect) and member investment products (share accounts and fixed-term bonds). Following a January 2026 merger between Midcounties Co-operative and Central England Co-operative, the combined entity operates under the OurCoop brand.

Differentiator

Problem solved

Functional benefit

Brands

• BroadbandCoop: UK's only Co-operative Telecoms Supplier offering broadband packages
• MobileCoop
• EnergyCoop
• LittlePioneers
• FuneralCoop
• TravelCoop
• BusinessSolutionsCoop
• FoodCoop

Products and services

• FoodCoop Consumer food retail business of Your Co-op operating a chain of Co-operative Food stores across the UK, selling groceries and everyday essentials with member-exclusive deals, weekly offers, Served meal deals, recycling services, and 1 point per £1 spent for members.
• TravelCoop Travel agency business of Your Co-op offering package holidays, cruise bookings and travel through providers including Co-op Holidays, Jet2, easyJet Holidays, and TUI; members earn 1 point per £2 spent, with travel branches and digital booking channels across the UK.
• BroadbandCoop UK's only co-operative telecoms supplier, offering full fibre broadband packages with download speeds up to 900Mbps, 12 or 24 month contracts, free Anytime Calls, no in-contract price rises, no set-up fee, first month free, and a £20 Welcome Reward for members.
• MobileCoop Mobile telecoms service offering SIM-only and phone contracts on the UK's no. 1 network, including Fairphone devices with 5-year warranty and software support to 2033, plus eSIM roaming bundles in 200+ destinations starting from £2.25.
• EnergyCoop Community energy supplier of 100% zero carbon gas and electricity with Fixed, Flexible, and Community Power Tariffs (the latter backed by community-owned renewable generation capable of powering 65,000 homes); members earn 1 point per £2 spent and receive a £20 Welcome Reward or food voucher for new customers.
• FuneralCoop Funeral services and pre-paid funeral plans delivered in partnership with Central Co-op Funeral homes, providing members with peace-of-mind funeral planning and at-need services; members earn 1 point per £1 spent and are offered a £40 food voucher when arranging funerals through Central Co-op Funeral.
• LittlePioneers Nursery and childcare business of Your Co-op providing early years education through physical nursery settings and virtual nursery visits for children and families; members earn 1 point per £1 spent.
• BusinessSolutionsCoop Business-facing communication solutions arm of Your Co-op offering broadband and telecoms packages tailored to ethical businesses for their essential connectivity needs.
• Post Office Over 70 Post Office branches operated within Your Co-op's local communities offering mail, parcels, government, and related Post Office services (not eligible for points earning).
• Membership Program Co-operative membership scheme requiring a £1 minimum share, entitling members to points on purchases, share of profits dividends, voting rights in society elections after six months, AGM participation, and member-exclusive deals across all business divisions.
• Member Investments Withdrawable share accounts (up to £100,000 maximum investment; interest on balances over £10, calculated daily, credited annually in January) and Development Share Bonds (Fixed Term Equity Investments with minimum £500, maximum £99,999, 1-3 year terms at agreed interest rates).

Quantifiable outcome

• 5.4 million food items saved from waste through Olio partnership
• +2 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• OliocoreStrategic or Co-development Partner · 28 April 2026Food sharing partnership to reduce waste. Saved 5.4 million food items from being wasted. Allows members to share surplus food through the Olio app.
• Central England Co-operative LimitedcoreStrategic or Co-development Partner · 26 January 2026Merger completed January 26, 2026. Midcounties transferred engagements to Central Co-op. Combined entity operates as OurCoop/Our Co-op. Transitional period underway with dual processes.
• Central Co-op FuneralcoreStrategic or Co-development PartnerPartnership providing £40 food voucher for members arranging funerals through Central Co-op Funeral homes. Cross-promotion between Midcounties food stores and funeral services.
• Renewable Energy PartnerscoreStrategic or Co-development PartnerCommunity energy partnerships generating enough renewable power for 65,000 homes. Includes community-owned renewable energy for the Community Power Tariff.
• International Co-operative Alliance (ICA)minorStrategic or Co-development PartnerGlobal co-operative alliance since 1895 with 310 organisations and one billion members across 109 countries. Ben Reid, former CEO, serves as UK representative on ICA board.
• FairtrademinorStrategic or Co-development PartnerSupporting Fairtrade growth for 30+ years. Commitment to ethical sourcing and fair trade principles.
• Food BanksminorStrategic or Co-development PartnerSupporting most vulnerable in communities through food bank partnerships and donations.
• Modern Slavery SurvivorsminorStrategic or Co-development PartnerFinding safe employment for modern slavery survivors across the UK through Building Fairer Futures program.
• Co-op Travel Suppliers (Jet2, easyJet Holidays, TUI)minorChannel Partner/ Reseller/ DistributorHoliday provider partnerships within Co-op Travel offering package holidays with Summer Spend + Save promotion.
• FairphoneminorChannel Partner/ Reseller/ DistributorEthical smartphone partnership offering latest generation Fairphone with 5-year warranty and software support till 2033. Modular, long-lasting devices.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/midcountiescoop
• YouTubeyoutube.com/channel/UC63BATNWYF_vvkVCjIs51tg
• Facebookfacebook.com/themidcountiescooperative
• LinkedInlinkedin.com/company/coopmidcounties

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Your Co-op