Capito
Capito is an Austrian accessibility company offering AI-powered text simplification into Easy Language (Leichte Sprache) and accessibility consulting for government agencies, financial institutions, and enterprises across the DACH region.
- Company typePrivate
- Founded1999
- HeadquartersGraz, Austria
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Capito does
Capito is a privately held Austrian accessibility services company operating through CFS Consulting, Franchise & Sales GmbH (Graz, Austria) and a US entity (Capito, Inc., Delaware). Founded as an initiative of the atempo nonprofit in 1999 and commercialized via CFS GmbH in 2005, Capito provides text simplification into Easy Language (Leichte Sprache) and Plain Language (Einfache Sprache), accessibility consulting, and TÜV-certified training to government agencies, financial institutions, large enterprises, and media organizations primarily across the DACH region. The company cites more than 500 customers and a network of 100+ experts across 12 locations in 4 countries, delivered through a mix of direct enterprise sales and a franchise partner network.
The core technology is the capito.ai platform, which combines NLP and generative AI with a TÜV-certified simplification method across three language levels (Leicht, Mittel, Schwer). Platform modules include a Writing Assistant (Schreib-Assistenz), a Course Generator for e-learning, a website automation tool ("switch"), an enterprise API, an on-premises deployment option, and a mobile reading app. Supporting consulting offerings cover accessibility audits, accessible PDFs, professional translations, webinars, e-learning courses, and workshops. The AI layer is reinforced by an R&D partnership with the University of Zurich's Computational Linguistics department and by two decades of human-reviewed training data.
Capito generates revenue through a diversified mix: SaaS subscriptions on capito.ai with character credit-based usage (freemium, monthly/annual, and prepaid packages), professional consulting services, enterprise API licensing, e-learning and training courses, and quality certification seals. Distribution combines direct enterprise sales, self-serve SaaS for capito.ai, a franchise partner network across the DACH region, and authorized sales partners. The company has secured non-dilutive funding from multiple EU and Austrian public programs, including the European Innovation Council, FFG, AWS, SFG, BMASGK, and Innosuisse, with a 2025 grant specifically supporting international expansion and technology development.
Capito firmographics
Firmographics- Name
- Capito
- Legal name
- CFS Consulting, Franchise & Sales GmbH
- Website
- https://capito.eu
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Capito is an Austrian accessibility company offering AI-powered text simplification into Easy Language (Leichte Sprache) and accessibility consulting for government agencies, financial institutions, and enterprises across the DACH region.
- Ownership category
- akta.pro rank
Capito industry classification
Industry- Product category
- Text Accessibility and Easy Language Software
- NAICS
- Software Publishers (513210), Translation and Interpretation Services (541930)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)
- akta.pro secondary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
Keywords
Where Capito is headquartered
LocationHeadquarters
- HQ city
- Graz
- HQ country
- Austria
- HQ region
- Europe
Offices4 records
Markets served
Capito business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- AI SaaS subscriptions (capito.ai): Monthly or annual subscription plans with character credits for text analysis and simplification. Subscribers receive usage-based credits that expire each billing period. Also available as prepaid packages with non-expiring credits.
- Professional consulting services: Personalized consulting for communication audits, accessibility reviews, translations into Easy Language, and training/workshops
- E-learning and training courses: Online courses, webinars, and workshops on easy language and digital accessibility
- API access (B2B): Enterprise API for integrating capito.ai text simplification into third-party applications
- Quality certification services: Certification and quality seal services for accessible documents and communications meeting capito standards
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with limited character credits |
| Subscription | Annual | Monthly/Annual subscription with character credits |
| Usage-based | Monthly | Enterprise API pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Capito product offering
Product offeringCore offering
Capito provides AI-powered text simplification software and consulting services that convert complex texts into easy-to-understand language (Leichte Sprache/Einfache Sprache) for accessibility and compliance purposes. The core offering is the capito.ai SaaS platform combining AI text analysis with human expert review, supported by professional consulting, translation services, accessibility audits, and training programs. Customers span government agencies, financial institutions, broadcasters, and large enterprises across the DACH region.
Product overview
Capito offers a comprehensive suite of accessibility and easy-language solutions organized around two main divisions: capito.ai (digital AI-powered solutions) and Consulting (human expertise services). The core offering is capito.ai, an AI platform that includes the Schreib-Assistenz (Writing Assistant) for text simplification, Kurs Generator (Course Generator) for creating accessible e-Learning content, switch for website automation, an API for enterprise integration, and On Premises deployment options. Supporting services include the capito App for reading simplified content, a Webshop for product distribution, professional translations, accessibility audits, accessible PDFs, and training programs including webinars, eLearnings, and workshops. The company also offers Preise und Pakete (pricing and packages) with monthly/annual subscriptions and prepaid options. The TÜV-certified capito method underpins all services, ensuring standardized quality across 12 locations in 4 countries.
Differentiator
Problem solved
Functional benefit
Brands
- capito.ai: AI-powered digital platform for text simplification, analysis, and translation into easy-to-understand language. Includes Writing Assistant, Course Generator, switch, and API services.
- capito App
- Social Franchise
Products and services
- capito.ai Platform
Quantifiable outcome
- TÜV-certified text simplification quality standard
- +1 more outcomes
Companies that use Capito
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles6 records
Capito technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature5 records
Capito partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Exoscale (A1 Telekom Austria AG)coreCloud infrastructure partner for hosting capito.ai services. Exoscale is operated by A1 Telekom Austria AG and provides secure cloud hosting in Austria, supporting Capito's data sovereignty requirements.
- atempocoreParent organization and founding initiative. atempo is a social enterprise that trains people with disabilities for labor market integration. Capito was created as an initiative of atempo, with CFS GmbH established to commercialize the products and services.
- TÜV AUSTRIA CERT GMBHcoreCertification partner providing TÜV certification for Capito's text simplification methodology and quality standards.
- DIO Data Intelligence OffensiveminorAssociation for promoting data economy, supporting Capito's data-driven approach to text analysis.
- Österreichischer Franchise VerbandminorAustrian Franchise Association membership, supporting Capito's franchise network model.
- IÖB (Innovatives Öffentliches Beschaffungswesen)minorAustrian innovation procurement initiative recognizing innovative companies like Capito.
- Netzwerk Leichte SprachecoreNetwork of Easy Language professionals and organizations, supporting Capito's core mission.
- AshokaminorGlobal fellowship of social entrepreneurs, Capito is part of Ashoka CEE network for social innovation.
- SENA (Netzwerk für leichte Sprache)minorNetwork for Easy Language supporting standards and best practices in accessible communication.
- Sozialwirtschaft SteiermarkminorStyrian social economy network supporting Capito's social impact mission.
- University of Zurich - Department of Computational LinguisticscoreAcademic partnership for AI research and development of text simplification technology, with data processing agreement for collaborative R&D.
Scale indicators5 records
Recent moves6 records
Expansion highlights7 records
Capito competitors and assessment
Company assessmentDirect peers
- Texthelp: Texthelp provides reading support and accessibility software (Read&Write, Equatio, OrbitNote) used by education and enterprise customers. Directly comparable to Capito in targeting accessibility and reading-comprehension use cases with both software tools and content services.
- Recite Me: Recite Me offers a web accessibility toolbar with text-to-speech, translation, and reading support features for enterprise and public-sector websites. Competes with Capito in making digital content accessible to users with diverse reading needs, particularly in regulated industries.
- Claro Software: Claro Software develops reading and writing support software (ClaroRead, ClaroScan) for education, workplace, and accessibility use cases. Directly comparable to Capito in combining accessibility-focused software tools with content-formatting services for regulated and education customers.
Broad incumbents
- ReadSpeaker: ReadSpeaker provides text-to-speech and voice solutions across education, publishing, and enterprise. Overlaps with Capito in the accessibility and content-readability space but operates as a broader voice/AI platform rather than specializing in Easy Language.
- Siteimprove: Siteimprove offers a digital governance platform spanning web accessibility, SEO, and content quality. Comparable to Capito on the web accessibility and content-compliance side, particularly for enterprise and public-sector buyers, though it covers a much wider set of content optimization categories.
Emerging players
- LanguageTool: LanguageTool is a German-origin AI writing assistant for grammar, style, and tone with a freemium SaaS model. Comparable to Capito's Writing Assistant on the German-language writing assistance side, and overlaps in serving DACH SMB and individual users with self-serve tools.
- accessiBe: accessiBe provides AI-powered web accessibility automation overlays for enterprise websites. Comparable to Capito's website simplification tools (switch) and overlapping in the regulatory-compliance accessibility market, though focused exclusively on web rather than broader content formats.
- UserWay: UserWay offers an AI-driven web accessibility widget plus audit and remediation services. Overlaps with Capito's accessibility consulting and website tools in the B2B/B2G market, particularly in serving organizations seeking quick compliance-driven solutions.
Regional players
- Lengoo: Lengoo is a Berlin-based AI translation platform combining neural machine translation with human post-editing for enterprise buyers. Compares to Capito on the AI-plus-human language services model in the German market, though focused on cross-language translation rather than in-language simplification.
Others
- SensusAccess: SensusAccess is a self-service document conversion and accessibility tool deployed by universities and libraries worldwide. Adjacent to Capito's accessible PDF and document services, serving a related but primarily educational customer base.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Capito social profiles
Digital presenceCapito compliance and trust
Trust signalCompliance2 records
Capito financial estimates
Financial estimateRevenue estimate
Valuation estimate
Capito leadership team
Management profileNumber of profiles
Profiles3 records
Capito funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Capito M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Capito
What does Capito do?
Capito provides AI-powered text simplification software and consulting services that convert complex texts into easy-to-understand language (Leichte Sprache/Einfache Sprache) for accessibility and compliance purposes. The core offering is the capito.ai SaaS platform combining AI text analysis with human expert review, supported by professional consulting, translation services, accessibility audits, and training programs. Customers span government agencies, financial institutions, broadcasters, and large enterprises across the DACH region.
Is Capito a public or private company?
Capito is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Capito founded?
Capito was founded in 1999. It employs 51 to 100 people.
Where is Capito based?
Capito is headquartered in Graz, Austria, in the Europe region.
How does Capito make money?
Five revenue lines are on record. AI SaaS subscriptions (capito.ai) is the primary driver. The others are professional consulting services, E-learning and training courses, API access (B2B) and quality certification services.
Who are Capito's main competitors?
Direct peers on record are Texthelp, Recite Me and Claro Software. Broad incumbents are ReadSpeaker and Siteimprove. Emerging players are LanguageTool, accessiBe and UserWay. Lengoo is listed as a regional player. SensusAccess is listed as an others.
Does Capito have an API?
Yes. capito.ai API enables companies to integrate the core functions of capito.ai (text simplification, analysis, and language translation) into their own programs and applications. The API is exclusively available to business customers (not consumers). Users of the API are responsible for ensuring proper integration, compliance with technical requirements, and must display the capito brand name or logo to indicate that their application uses capito.ai for content processing. The API can be used for applications distributed on platforms such as app stores. Developer documentation is at www.capito.eu/api.
What industry is Capito in?
Capito's product category is Text Accessibility and Easy Language Software. Its primary akta.pro industry code is BPAAAKAB, OCR, ICR & Intelligent Document Processing (IDP), with a secondary code of HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management). Its NAICS code is 513210 and its SIC code is 7372.