Capito

What Capito does

Capito is a privately held Austrian accessibility services company operating through CFS Consulting, Franchise & Sales GmbH (Graz, Austria) and a US entity (Capito, Inc., Delaware). Founded as an initiative of the atempo nonprofit in 1999 and commercialized via CFS GmbH in 2005, Capito provides text simplification into Easy Language (Leichte Sprache) and Plain Language (Einfache Sprache), accessibility consulting, and TÜV-certified training to government agencies, financial institutions, large enterprises, and media organizations primarily across the DACH region. The company cites more than 500 customers and a network of 100+ experts across 12 locations in 4 countries, delivered through a mix of direct enterprise sales and a franchise partner network.

The core technology is the capito.ai platform, which combines NLP and generative AI with a TÜV-certified simplification method across three language levels (Leicht, Mittel, Schwer). Platform modules include a Writing Assistant (Schreib-Assistenz), a Course Generator for e-learning, a website automation tool ("switch"), an enterprise API, an on-premises deployment option, and a mobile reading app. Supporting consulting offerings cover accessibility audits, accessible PDFs, professional translations, webinars, e-learning courses, and workshops. The AI layer is reinforced by an R&D partnership with the University of Zurich's Computational Linguistics department and by two decades of human-reviewed training data.

Capito generates revenue through a diversified mix: SaaS subscriptions on capito.ai with character credit-based usage (freemium, monthly/annual, and prepaid packages), professional consulting services, enterprise API licensing, e-learning and training courses, and quality certification seals. Distribution combines direct enterprise sales, self-serve SaaS for capito.ai, a franchise partner network across the DACH region, and authorized sales partners. The company has secured non-dilutive funding from multiple EU and Austrian public programs, including the European Innovation Council, FFG, AWS, SFG, BMASGK, and Innosuisse, with a 2025 grant specifically supporting international expansion and technology development.

Name

Capito

Legal name

CFS Consulting, Franchise & Sales GmbH

Website

https://capito.eu

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Capito is an Austrian accessibility company offering AI-powered text simplification into Easy Language (Leichte Sprache) and accessibility consulting for government agencies, financial institutions, and enterprises across the DACH region.

Ownership category

akta.pro rank

Product category

Text Accessibility and Easy Language Software

NAICS

Software Publishers (513210), Translation and Interpretation Services (541930)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

akta.pro secondary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Easy language services
• Text simplification software
• Digital accessibility consulting
• Plain language translation
• Accessibility compliance tools

Headquarters

HQ city

Graz

HQ country

Austria

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI SaaS subscriptions (capito.ai): Monthly or annual subscription plans with character credits for text analysis and simplification. Subscribers receive usage-based credits that expire each billing period. Also available as prepaid packages with non-expiring credits.
2. Professional consulting services: Personalized consulting for communication audits, accessibility reviews, translations into Easy Language, and training/workshops
3. E-learning and training courses: Online courses, webinars, and workshops on easy language and digital accessibility
4. API access (B2B): Enterprise API for integrating capito.ai text simplification into third-party applications
5. Quality certification services: Certification and quality seal services for accessible documents and communications meeting capito standards

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Capito provides AI-powered text simplification software and consulting services that convert complex texts into easy-to-understand language (Leichte Sprache/Einfache Sprache) for accessibility and compliance purposes. The core offering is the capito.ai SaaS platform combining AI text analysis with human expert review, supported by professional consulting, translation services, accessibility audits, and training programs. Customers span government agencies, financial institutions, broadcasters, and large enterprises across the DACH region.

Product overview

Capito offers a comprehensive suite of accessibility and easy-language solutions organized around two main divisions: capito.ai (digital AI-powered solutions) and Consulting (human expertise services). The core offering is capito.ai, an AI platform that includes the Schreib-Assistenz (Writing Assistant) for text simplification, Kurs Generator (Course Generator) for creating accessible e-Learning content, switch for website automation, an API for enterprise integration, and On Premises deployment options. Supporting services include the capito App for reading simplified content, a Webshop for product distribution, professional translations, accessibility audits, accessible PDFs, and training programs including webinars, eLearnings, and workshops. The company also offers Preise und Pakete (pricing and packages) with monthly/annual subscriptions and prepaid options. The TÜV-certified capito method underpins all services, ensuring standardized quality across 12 locations in 4 countries.

Differentiator

Problem solved

Functional benefit

Brands

• capito.ai: AI-powered digital platform for text simplification, analysis, and translation into easy-to-understand language. Includes Writing Assistant, Course Generator, switch, and API services.
• capito App
• Social Franchise

Products and services

• capito.ai Platform

Quantifiable outcome

• TÜV-certified text simplification quality standard
• +1 more outcomes

Named customers20 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Exoscale (A1 Telekom Austria AG)coreTechnology or IntegrationCloud infrastructure partner for hosting capito.ai services. Exoscale is operated by A1 Telekom Austria AG and provides secure cloud hosting in Austria, supporting Capito's data sovereignty requirements.
• atempocoreStrategic or Co-development PartnerParent organization and founding initiative. atempo is a social enterprise that trains people with disabilities for labor market integration. Capito was created as an initiative of atempo, with CFS GmbH established to commercialize the products and services.
• TÜV AUSTRIA CERT GMBHcoreOthersCertification partner providing TÜV certification for Capito's text simplification methodology and quality standards.
• DIO Data Intelligence OffensiveminorStrategic or Co-development PartnerAssociation for promoting data economy, supporting Capito's data-driven approach to text analysis.
• Österreichischer Franchise VerbandminorStrategic or Co-development PartnerAustrian Franchise Association membership, supporting Capito's franchise network model.
• IÖB (Innovatives Öffentliches Beschaffungswesen)minorOthersAustrian innovation procurement initiative recognizing innovative companies like Capito.
• Netzwerk Leichte SprachecoreStrategic or Co-development PartnerNetwork of Easy Language professionals and organizations, supporting Capito's core mission.
• AshokaminorStrategic or Co-development PartnerGlobal fellowship of social entrepreneurs, Capito is part of Ashoka CEE network for social innovation.
• SENA (Netzwerk für leichte Sprache)minorStrategic or Co-development PartnerNetwork for Easy Language supporting standards and best practices in accessible communication.
• Sozialwirtschaft SteiermarkminorStrategic or Co-development PartnerStyrian social economy network supporting Capito's social impact mission.
• University of Zurich - Department of Computational LinguisticscoreStrategic or Co-development PartnerAcademic partnership for AI research and development of text simplification technology, with data processing agreement for collaborative R&D.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Texthelp: Texthelp provides reading support and accessibility software (Read&Write, Equatio, OrbitNote) used by education and enterprise customers. Directly comparable to Capito in targeting accessibility and reading-comprehension use cases with both software tools and content services.
• Recite Me: Recite Me offers a web accessibility toolbar with text-to-speech, translation, and reading support features for enterprise and public-sector websites. Competes with Capito in making digital content accessible to users with diverse reading needs, particularly in regulated industries.
• Claro Software: Claro Software develops reading and writing support software (ClaroRead, ClaroScan) for education, workplace, and accessibility use cases. Directly comparable to Capito in combining accessibility-focused software tools with content-formatting services for regulated and education customers.

Broad incumbents

• ReadSpeaker: ReadSpeaker provides text-to-speech and voice solutions across education, publishing, and enterprise. Overlaps with Capito in the accessibility and content-readability space but operates as a broader voice/AI platform rather than specializing in Easy Language.
• Siteimprove: Siteimprove offers a digital governance platform spanning web accessibility, SEO, and content quality. Comparable to Capito on the web accessibility and content-compliance side, particularly for enterprise and public-sector buyers, though it covers a much wider set of content optimization categories.

Emerging players

• LanguageTool: LanguageTool is a German-origin AI writing assistant for grammar, style, and tone with a freemium SaaS model. Comparable to Capito's Writing Assistant on the German-language writing assistance side, and overlaps in serving DACH SMB and individual users with self-serve tools.
• accessiBe: accessiBe provides AI-powered web accessibility automation overlays for enterprise websites. Comparable to Capito's website simplification tools (switch) and overlapping in the regulatory-compliance accessibility market, though focused exclusively on web rather than broader content formats.
• UserWay: UserWay offers an AI-driven web accessibility widget plus audit and remediation services. Overlaps with Capito's accessibility consulting and website tools in the B2B/B2G market, particularly in serving organizations seeking quick compliance-driven solutions.

Regional players

• Lengoo: Lengoo is a Berlin-based AI translation platform combining neural machine translation with human post-editing for enterprise buyers. Compares to Capito on the AI-plus-human language services model in the German market, though focused on cross-language translation rather than in-language simplification.

Others

• SensusAccess: SensusAccess is a self-service document conversion and accessibility tool deployed by universities and libraries worldwide. Adjacent to Capito's accessible PDF and document services, serving a related but primarily educational customer base.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ai_capito
• LinkedInlinkedin.com/company/capitoai
• Facebookfacebook.com/capitoai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capito