ACLEDA Bank
ACLEDA Bank is Cambodia's largest and first publicly listed commercial bank, operating 248 branches domestically and subsidiaries in Laos and Myanmar. It serves retail, SME, and corporate customers through traditional banking plus the Bakong/KHQR national QR payment system, ACLEDA Super App, and cross-border QR corridors with India, Japan, and Singapore.
- Company typePublic
- Founded1993
- HeadquartersPhnom Penh, Cambodia
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What ACLEDA Bank does
ACLEDA Bank Plc. is Cambodia's largest commercial bank and the country's first publicly listed bank, operating a universal banking franchise that serves retail consumers, small and medium enterprises, and corporate clients. Originally founded in 1993 as a microfinance institution and transformed into a commercial bank in the 2000s, ACLEDA has built a distribution footprint of 248 branches across Cambodia supplemented by regional subsidiaries in Laos (37 branches) and Myanmar (17 branches), plus wholly-owned subsidiaries in securities (ACLEDA Securities Plc.) and business education (ACLEDA University of Business Co., Ltd.).
The bank's technology stack centers on the ACLEDA Super App (5.83 million users), Internet Banking, a 7,206 POS terminal network, and the Bakong/KHQR national QR payment infrastructure that ACLEDA operates on behalf of the National Bank of Cambodia. KHQR provides interoperability across Cambodian banks and e-wallets and connects Cambodia to India's UPI, Singapore's SGQR, Japan's JPQR, Thailand's PromptPay, Vietnam's VietQR, and Malaysia's DuitNow, in addition to Alipay+, WeChat Pay, Visa, Mastercard, JCB, and UnionPay rails. Card, remittance (Western Union, MoneyGram, Ria, Thunes), and BNPL/digital loan products round out the product suite.
Revenue is generated through traditional interest income from personal, SME, corporate, housing, and trade finance lending; transaction and service fees on domestic and international (SWIFT) transfers, ATM withdrawals, POS, and QR payments; card issuing and acceptance interchange; and digital banking services including BNPL, digital loans, and e-commerce payment gateway services. Pricing structures include promotional business loan rates starting at 0.5% per month and free incoming international SWIFT transfers, with cashback promotions on card and QR payments. Go-to-market combines the branch-led physical channel with a self-serve digital channel via the Super App, supported by an active social media presence and merchant acquisition (83,100+ TOANCHET merchant partners).
ACLEDA Bank firmographics
Firmographics- Name
- ACLEDA Bank
- Legal name
- ACLEDA Bank Plc.
- Website
- http://www.acledabank.com.kh
- Company type
- Public
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- ACLEDA Bank is Cambodia's largest and first publicly listed commercial bank, operating 248 branches domestically and subsidiaries in Laos and Myanmar. It serves retail, SME, and corporate customers through traditional banking plus the Bakong/KHQR national QR payment system, ACLEDA Super App, and cross-border QR corridors with India, Japan, and Singapore.
- Ownership category
- akta.pro rank
ACLEDA Bank industry classification
Industry- Product category
- Commercial Banking
- NAICS
- Commercial Banking (52211), Depository Credit Intermediation (5221)
- SIC
- State Commercial Banks (6022)
- akta.pro primary industry
- SME Cash Management & Payments (Merchant, ACH/Wires, Payroll) (FSABABAD)
- akta.pro secondary industries
- A2A Checkout & Merchant Acceptance Solutions (FSAMAFAF), A2A Payment Initiation Service Providers (PISPs) (FSAMAFAB), Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)
Keywords
Where ACLEDA Bank is headquartered
LocationHeadquarters
- HQ city
- Phnom Penh
- HQ country
- Cambodia
- HQ region
- Asia
Offices2 records
Markets served
ACLEDA Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Interest Income: Traditional banking interest income from lending activities including personal loans, business loans, SME financing, housing loans, and trade finance.
- Transaction and Service Fees: Fees from fund transfers (domestic and international SWIFT), ATM withdrawals, POS transactions, QR payments, and account services.
- Card Services: Revenue from card issuing and acceptance including Visa, Mastercard, JCB, and UnionPay cards, as well as merchant services and interchange fees.
- Digital Banking Services: Income from digital payment services, BNPL (Buy Now Pay Later), digital loans, and e-commerce payment gateway services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Special interest rate for business loans from 0.5% per month |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
ACLEDA Bank product offering
Product offeringCore offering
ACLEDA Bank provides full-service commercial banking across retail, SME, and corporate segments — deposits, personal and business loans, trade finance, securities, life insurance agency, and a multi-network card portfolio (Visa, Mastercard, JCB, UnionPay). It also operates Cambodia's national KHQR/Bakong QR payment infrastructure and cross-border QR corridors with India (UPI), Japan (JPQR), Singapore (SGQR), and other regional QR systems, delivering both conventional banking and digital payment services via its Super App, Internet Banking, ATM, and POS channels.
Differentiator
Problem solved
Functional benefit
Brands
- ACLEDA Super App: Mobile banking application providing digital financial services including payments, transfers, and loans
- Bakong KHQR
- ACLEDA TOANCHET Pay
Products and services
- Retail Personal Banking Services
Companies that use ACLEDA Bank
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
ACLEDA Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
Feature4 records
ACLEDA Bank partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- NPCI International Payments Limited (NIPL)corePartnership to launch UPI acceptance in Cambodia through the KHQR national QR code system, enabling Indian travelers to make digital payments at over 4.5 million merchant outlets across Cambodia. This cross-border QR payment linkage allows Indian tourists to scan KHQR codes with UPI-enabled apps, with a reciprocal phase planned for Cambodian travelers in India.
- Payments Japan Association / NETSTARS Co., Ltd.coreCross-border QR payment cooperation between Cambodia (KHQR) and Japan (JPQR), launched at Osaka-Kansai Expo 2025. Phase 1 enables Cambodian users to make payments in Japan by scanning JPQR codes through ACLEDA Bank's Super App. ACLEDA Bank serves as the sponsoring bank while Netstars provides the international payment technology infrastructure.
- MastercardcoreCollaboration to enhance cross-border payments via Mastercard Move, enabling international money transfers and payments.
- Alipay+coreACLEDA KHQR now accepts Alipay+ and Alipay China, enabling Chinese tourists and users to pay at Cambodian merchants.
- National Bank of CambodiacoreRegulatory oversight and coordination for Cambodia's national payment systems including Bakong/KHQR. NBC coordinates cross-border payment linkages with other countries.
- Reserve Bank of IndiacoreRegulatory oversight for India-Cambodia cross-border UPI-KHQR payment linkage. RBI announced the launch of payment systems connectivity on June 2, 2026.
- VisacoreIssuing and acceptance of Visa cards including Visa Platinum with airport lounge benefits and international travel protections.
- UnionPay InternationalcoreIssuing and acceptance of UnionPay cards with cashback promotions at gasoline stations and special offers.
- JCBcoreIssuing and acceptance of JCB cards with cashback promotions at gasoline stations nationwide.
- Prudential CambodiacorePartnership for life insurance products and services, offering bundled insurance coverage with bank accounts and credit products.
- Telecom CambodiaminorMoU signed for utilization of ACLEDA Bank's services for Telecom Cambodia's service fee payments.
- Global Loyalty Network (GLN)coreInternational e-wallet interoperability enabling cross-border payments between member e-wallets in Asia.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
ACLEDA Bank competitors and assessment
Company assessmentDirect peers
- Prasac Microfinance Institution: Cambodia's largest microfinance institution; comparable to ACLEDA's MFI heritage and current micro/SME lending footprint, and increasingly competitive in deposits and digital banking.
- Wing Bank (Cambo VCN): Cambodia's mobile-first bank and e-wallet operator; competes directly with ACLEDA's Super App and KHQR in retail payments, money transfer, and micro-lending, with a strong digital-acquisition DNA.
- ABA Bank: Cambodia's leading digital-focused commercial bank and ACLEDA's closest direct competitor across retail, SME, and corporate banking; also operates a large branch and digital network competing for Super App and KHQR merchant relationships.
- Sathapana Bank: Cambodian commercial bank focused on retail and SME customers; provides a directly comparable mix of deposits, loans, and digital services, and is a meaningful challenger in ACLEDA's home market.
- Hattha Bank: Mid-sized Cambodian commercial bank with origins in microfinance (similar heritage to ACLEDA); competes in SME lending, deposits, and an expanding digital/channel offering.
- Canadia Bank: One of Cambodia's largest privately held commercial banks offering very similar retail, SME, and corporate products; competes head-to-head with ACLEDA for deposits, lending, and merchant payment volumes.
- Phillip Bank Cambodia: Cambodian commercial bank affiliated with Philippines-based Philip Capital; provides a comparable mix of retail, SME, and trade-finance services and operates within ACLEDA's same domestic branch ecosystem.
Broad incumbents
- Kasikornbank (KBank): Major Thai commercial bank with strong digital-banking and cross-border payment franchises (PromptPay operator ecosystem); offers a regional benchmark for a commercial bank monetizing QR payments and digital lending at scale.
- Bank Mandiri: Indonesia's largest bank by assets, with a strong digital banking platform and national payment network (LinkAja, QRIS ecosystem); provides a regional reference point for a state-influenced commercial bank that also operates core national payment rails.
- Public Bank Berhad: Large Southeast Asian commercial bank with conservative, retail-and-SME-led franchise and consistent profitability; useful benchmark for the kind of large-branch-and-deposit-driven model ACLEDA operates at scale.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ACLEDA Bank social profiles
Digital presenceACLEDA Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACLEDA Bank leadership team
Management profileNumber of profiles
Profiles1 record
ACLEDA Bank subsidiaries and ownership
Company hierarchySubsidiaries4 records
ACLEDA Bank funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACLEDA Bank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACLEDA Bank
What does ACLEDA Bank do?
ACLEDA Bank provides full-service commercial banking across retail, SME, and corporate segments — deposits, personal and business loans, trade finance, securities, life insurance agency, and a multi-network card portfolio (Visa, Mastercard, JCB, UnionPay). It also operates Cambodia's national KHQR/Bakong QR payment infrastructure and cross-border QR corridors with India (UPI), Japan (JPQR), Singapore (SGQR), and other regional QR systems, delivering both conventional banking and digital payment services via its Super App, Internet Banking, ATM, and POS channels.
Is ACLEDA Bank a public or private company?
ACLEDA Bank is a public company. It is classified as public and is currently operating.
When was ACLEDA Bank founded?
ACLEDA Bank was founded in 1993. It employs 5,001 to 10,000 people.
Where is ACLEDA Bank based?
ACLEDA Bank is headquartered in Phnom Penh, Cambodia, in the Asia region.
How does ACLEDA Bank make money?
Four revenue lines are on record. Interest Income is the primary driver. The others are transaction and Service Fees, card Services and digital Banking Services.
Who are ACLEDA Bank's main competitors?
Direct peers on record are Prasac Microfinance Institution, Wing Bank (Cambo VCN), ABA Bank, Sathapana Bank, Hattha Bank, Canadia Bank and Phillip Bank Cambodia. Broad incumbents are Kasikornbank (KBank), Bank Mandiri and Public Bank Berhad.
Does ACLEDA Bank have an API?
No public API is recorded for ACLEDA Bank.
What industry is ACLEDA Bank in?
ACLEDA Bank's product category is Commercial Banking. Its primary akta.pro industry code is FSABABAD, SME Cash Management & Payments (Merchant, ACH/Wires, Payroll), with a secondary code of FSAMAFAF, A2A Checkout & Merchant Acceptance Solutions. Its NAICS code is 52211 and its SIC code is 6022.