ACLEDA Bank

What ACLEDA Bank does

ACLEDA Bank Plc. is Cambodia's largest commercial bank and the country's first publicly listed bank, operating a universal banking franchise that serves retail consumers, small and medium enterprises, and corporate clients. Originally founded in 1993 as a microfinance institution and transformed into a commercial bank in the 2000s, ACLEDA has built a distribution footprint of 248 branches across Cambodia supplemented by regional subsidiaries in Laos (37 branches) and Myanmar (17 branches), plus wholly-owned subsidiaries in securities (ACLEDA Securities Plc.) and business education (ACLEDA University of Business Co., Ltd.).

The bank's technology stack centers on the ACLEDA Super App (5.83 million users), Internet Banking, a 7,206 POS terminal network, and the Bakong/KHQR national QR payment infrastructure that ACLEDA operates on behalf of the National Bank of Cambodia. KHQR provides interoperability across Cambodian banks and e-wallets and connects Cambodia to India's UPI, Singapore's SGQR, Japan's JPQR, Thailand's PromptPay, Vietnam's VietQR, and Malaysia's DuitNow, in addition to Alipay+, WeChat Pay, Visa, Mastercard, JCB, and UnionPay rails. Card, remittance (Western Union, MoneyGram, Ria, Thunes), and BNPL/digital loan products round out the product suite.

Revenue is generated through traditional interest income from personal, SME, corporate, housing, and trade finance lending; transaction and service fees on domestic and international (SWIFT) transfers, ATM withdrawals, POS, and QR payments; card issuing and acceptance interchange; and digital banking services including BNPL, digital loans, and e-commerce payment gateway services. Pricing structures include promotional business loan rates starting at 0.5% per month and free incoming international SWIFT transfers, with cashback promotions on card and QR payments. Go-to-market combines the branch-led physical channel with a self-serve digital channel via the Super App, supported by an active social media presence and merchant acquisition (83,100+ TOANCHET merchant partners).

Name

ACLEDA Bank

Legal name

ACLEDA Bank Plc.

Website

http://www.acledabank.com.kh

Company type

Public

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

ACLEDA Bank is Cambodia's largest and first publicly listed commercial bank, operating 248 branches domestically and subsidiaries in Laos and Myanmar. It serves retail, SME, and corporate customers through traditional banking plus the Bakong/KHQR national QR payment system, ACLEDA Super App, and cross-border QR corridors with India, Japan, and Singapore.

Ownership category

akta.pro rank

Product category

Commercial Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022)

akta.pro primary industry

SME Cash Management & Payments (Merchant, ACH/Wires, Payroll) (FSABABAD)

akta.pro secondary industries

A2A Checkout & Merchant Acceptance Solutions (FSAMAFAF), A2A Payment Initiation Service Providers (PISPs) (FSAMAFAB), Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)

Keywords

• Commercial banking services
• Digital payment infrastructure
• Retail banking products
• SME financing
• Cross-border QR payments

Headquarters

HQ city

Phnom Penh

HQ country

Cambodia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income: Traditional banking interest income from lending activities including personal loans, business loans, SME financing, housing loans, and trade finance.
2. Transaction and Service Fees: Fees from fund transfers (domestic and international SWIFT), ATM withdrawals, POS transactions, QR payments, and account services.
3. Card Services: Revenue from card issuing and acceptance including Visa, Mastercard, JCB, and UnionPay cards, as well as merchant services and interchange fees.
4. Digital Banking Services: Income from digital payment services, BNPL (Buy Now Pay Later), digital loans, and e-commerce payment gateway services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

ACLEDA Bank provides full-service commercial banking across retail, SME, and corporate segments — deposits, personal and business loans, trade finance, securities, life insurance agency, and a multi-network card portfolio (Visa, Mastercard, JCB, UnionPay). It also operates Cambodia's national KHQR/Bakong QR payment infrastructure and cross-border QR corridors with India (UPI), Japan (JPQR), Singapore (SGQR), and other regional QR systems, delivering both conventional banking and digital payment services via its Super App, Internet Banking, ATM, and POS channels.

Differentiator

Problem solved

Functional benefit

Brands

• ACLEDA Super App: Mobile banking application providing digital financial services including payments, transfers, and loans
• Bakong KHQR
• ACLEDA TOANCHET Pay

Products and services

• Retail Personal Banking Services

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• NPCI International Payments Limited (NIPL)coreTechnology or Integration · 2 June 2026Partnership to launch UPI acceptance in Cambodia through the KHQR national QR code system, enabling Indian travelers to make digital payments at over 4.5 million merchant outlets across Cambodia. This cross-border QR payment linkage allows Indian tourists to scan KHQR codes with UPI-enabled apps, with a reciprocal phase planned for Cambodian travelers in India.
• Payments Japan Association / NETSTARS Co., Ltd.coreTechnology or Integration · 4 July 2025Cross-border QR payment cooperation between Cambodia (KHQR) and Japan (JPQR), launched at Osaka-Kansai Expo 2025. Phase 1 enables Cambodian users to make payments in Japan by scanning JPQR codes through ACLEDA Bank's Super App. ACLEDA Bank serves as the sponsoring bank while Netstars provides the international payment technology infrastructure.
• MastercardcoreTechnology or IntegrationCollaboration to enhance cross-border payments via Mastercard Move, enabling international money transfers and payments.
• Alipay+coreTechnology or IntegrationACLEDA KHQR now accepts Alipay+ and Alipay China, enabling Chinese tourists and users to pay at Cambodian merchants.
• National Bank of CambodiacoreStrategic or Co-development PartnerRegulatory oversight and coordination for Cambodia's national payment systems including Bakong/KHQR. NBC coordinates cross-border payment linkages with other countries.
• Reserve Bank of IndiacoreStrategic or Co-development PartnerRegulatory oversight for India-Cambodia cross-border UPI-KHQR payment linkage. RBI announced the launch of payment systems connectivity on June 2, 2026.
• VisacoreTechnology or IntegrationIssuing and acceptance of Visa cards including Visa Platinum with airport lounge benefits and international travel protections.
• UnionPay InternationalcoreTechnology or IntegrationIssuing and acceptance of UnionPay cards with cashback promotions at gasoline stations and special offers.
• JCBcoreTechnology or IntegrationIssuing and acceptance of JCB cards with cashback promotions at gasoline stations nationwide.
• Prudential CambodiacoreChannel Partner/ Reseller/ DistributorPartnership for life insurance products and services, offering bundled insurance coverage with bank accounts and credit products.
• Telecom CambodiaminorStrategic or Co-development PartnerMoU signed for utilization of ACLEDA Bank's services for Telecom Cambodia's service fee payments.
• Global Loyalty Network (GLN)coreTechnology or IntegrationInternational e-wallet interoperability enabling cross-border payments between member e-wallets in Asia.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Prasac Microfinance Institution: Cambodia's largest microfinance institution; comparable to ACLEDA's MFI heritage and current micro/SME lending footprint, and increasingly competitive in deposits and digital banking.
• Wing Bank (Cambo VCN): Cambodia's mobile-first bank and e-wallet operator; competes directly with ACLEDA's Super App and KHQR in retail payments, money transfer, and micro-lending, with a strong digital-acquisition DNA.
• ABA Bank: Cambodia's leading digital-focused commercial bank and ACLEDA's closest direct competitor across retail, SME, and corporate banking; also operates a large branch and digital network competing for Super App and KHQR merchant relationships.
• Sathapana Bank: Cambodian commercial bank focused on retail and SME customers; provides a directly comparable mix of deposits, loans, and digital services, and is a meaningful challenger in ACLEDA's home market.
• Hattha Bank: Mid-sized Cambodian commercial bank with origins in microfinance (similar heritage to ACLEDA); competes in SME lending, deposits, and an expanding digital/channel offering.
• Canadia Bank: One of Cambodia's largest privately held commercial banks offering very similar retail, SME, and corporate products; competes head-to-head with ACLEDA for deposits, lending, and merchant payment volumes.
• Phillip Bank Cambodia: Cambodian commercial bank affiliated with Philippines-based Philip Capital; provides a comparable mix of retail, SME, and trade-finance services and operates within ACLEDA's same domestic branch ecosystem.

Broad incumbents

• Kasikornbank (KBank): Major Thai commercial bank with strong digital-banking and cross-border payment franchises (PromptPay operator ecosystem); offers a regional benchmark for a commercial bank monetizing QR payments and digital lending at scale.
• Bank Mandiri: Indonesia's largest bank by assets, with a strong digital banking platform and national payment network (LinkAja, QRIS ecosystem); provides a regional reference point for a state-influenced commercial bank that also operates core national payment rails.
• Public Bank Berhad: Large Southeast Asian commercial bank with conservative, retail-and-SME-led franchise and consistent profitability; useful benchmark for the kind of large-branch-and-deposit-driven model ACLEDA operates at scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/acledabankplc
• YouTubeyoutube.com/user/acleda
• Facebookfacebook.com/acledabankplc
• LinkedInlinkedin.com/company/acledabankplc
• Instagraminstagram.com/acledabankplc
• TikToktiktok.com/@acledabankplc?lang=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACLEDA Bank