What CXC Global does

CXC Global is a private contingent workforce management company founded in 1992 and headquartered in North Sydney, Australia. The company delivers end-to-end management of contractor and contingent workforces for enterprise clients across more than 100 countries, operating from over 30 offices on five continents. CXC's offering spans ten core services that cover the full contractor lifecycle: talent sourcing (On-Demand Talent Sourcing, Direct Sourcing, RPO), engagement and compliance (EoR, AoR, CXC Comply), program management (MSP, Contractor Management Outsourcing), payment (Global Payroll), and advisory (Consulting). Named enterprise customers span IT and technology (GitLab, Adobe, Upwork, Capgemini, OutSystems), financial services (Macquarie, Mastercard, Medibank), media (News Corp, IMG), energy (Origin Energy, Viva Energy), telecommunications (Optus, NBN), infrastructure (Transurban), and education (UNSW, Deakin University).

The company's technology core is the proprietary MyExchange platform, which automates contractor lifecycle workflows from offer through offboarding and integrates with client enterprise systems via Mulesoft. The CXC Comply module applies AI to worker classification, vetting, and compliance risk flagging, while MyCXC provides a contractor self-service portal for timesheets and documentation. CXC positions its "Human+" model as the integration layer between this automation and human specialists who handle edge cases and compliance interpretation. The platform currently supports 15,000+ active contractors with reported operational metrics of 99% payroll accuracy and 98% client retention. No public APIs, SDKs, or developer-facing integrations are offered beyond the Mulesoft connector.

CXC generates revenue primarily through managed services contracts (MSP, EoR/AoR, Contractor Management Outsourcing) supplemented by subscription-style global payroll processing across 100+ countries and professional services engagements for RPO and consulting. Pricing is quote-based under multi-year enterprise contracts with programs sized from 30 to 3,000 workers; supply chain cost savings of 3-5% and client workforce cost reductions of 6-14% are cited in marketing. Customer concentration sits with large enterprise buyers across diverse verticals, supported by a 600-vendor recruitment agency supply chain that functions as both a sourcing channel and a referral network. The company has not publicly disclosed revenue, ownership structure, executive leadership, or fundraising history.

Name

CXC Global

Legal name

CXC

Website

https://cxcglobal.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

CXC Global is a private Australian-headquartered provider of contingent workforce management services, delivering MSP, EoR/AoR, global payroll, RPO, and compliance solutions to enterprises across 100+ countries via its proprietary MyExchange platform and 30+ office footprint.

Ownership category

akta.pro rank

Product category

Contingent Workforce Management

NAICS

Temporary Help Services (56132)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

Keywords

• Contingent workforce management
• Employer of record services
• Managed service provider
• Global payroll processing
• Contractor management outsourcing

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Service Provider (MSP) Services: Comprehensive workforce management solutions encompassing talent sourcing, supplier management, and invoice administration. CXC manages the entire contingent workforce program on behalf of clients.
2. Employer of Record (EoR) / Agent of Record (AoR): Legal employment/engagement of workers on behalf of clients in jurisdictions where they lack legal entities, handling compliance, payroll, and HR administration.
3. Global Payroll Services: International payroll processing in 100+ countries with single invoice consolidation, currency management, and compliance handling. Revenue generated through payroll processing fees and margin on currency exchange.
4. Recruitment Process Outsourcing (RPO): Full or partial recruitment process outsourcing including sourcing, screening, and onboarding support for permanent and contingent talent.
5. On-Demand Talent Sourcing: Flexible, scalable recruitment support with embedded recruiters who supplement client internal teams during peak hiring periods.
6. Contractor Management Outsourcing (CMO): End-to-end HR function for contractor workforce including onboarding, performance management, care and benefits packages, and offboarding.
7. Direct Sourcing: Sourcing top contractors using client's brand, building talent pools for flexible engagement and reducing recruitment costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels11 records

Core offering

CXC Global provides end-to-end contingent workforce management for enterprise clients across 100+ countries. Its core offering combines vendor-neutral Managed Service Provider (MSP) programs with Employer of Record (EoR), Agent of Record (AoR), Recruitment Process Outsourcing (RPO), Direct Sourcing, On-Demand Talent Sourcing, Contractor Management Outsourcing (CMO), Global Payroll, and Consulting services. All services are delivered through the proprietary MyExchange technology platform and the AI-enabled CXC Comply classification engine, underpinned by the Human+ model that pairs automation with in-country human expertise.

Product overview

CXC Global offers a comprehensive contingent workforce management platform built around its proprietary MyExchange technology, combined with an integrated suite of 10 core services covering the entire contractor lifecycle: talent sourcing (On-Demand Talent Sourcing, Direct Sourcing, RPO), engagement and compliance (EoR, AoR, CXC Comply), management (MSP, Contractor Management Outsourcing), payment (Global Payroll), and advisory (Consulting). The Human+ Model underpins all services, blending AI-powered automation with human expertise. CXC operates across 30+ offices globally and supports workforce programs ranging from 30 to 3,000 workers across 100+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Service Provider (MSP) Vendor-neutral managed service providing total workforce visibility and control without supplier lock-in; CXC sources talent and manages suppliers and invoices on behalf of enterprise clients across multiple countries.
• Employer of Record (EoR) Compliant hiring solution that enables engagement of talent worldwide without setting up local entities; CXC handles payroll, taxes, and compliance obligations as the legal employer.
• Agent of Record (AoR) Simple, fast, and compliant independent contractor hiring solution that handles administrative burden while leaving clients in control of day-to-day operations of the contractor.
• Recruitment Process Outsourcing (RPO) Full or partial outsourcing of the recruitment process that improves quality-of-hire, decreases time-to-fill, and enables business scaling by taking the entire recruitment workflow off the client's plate.
• On-Demand Talent Sourcing Flexible, scalable recruitment support providing expert embedded recruiters to supplement internal teams, with AI-assisted tools for identifying, tagging, and shortlisting talent during peak hiring periods.
• Direct Sourcing Sourcing solution that leverages the client's brand to attract top contractors, builds a talent pool for flexible engagement, and reduces recruitment costs through direct candidate relationships.
• Contractor Management Outsourcing (CMO) Full workforce management solution in which CXC acts as the HR function for the contractor workforce, covering care, benefits, performance management, health and safety, and offboarding.
• Global Payroll Compliant payroll management covering 100+ countries with consolidated single-invoice billing, support for weekly, fortnightly, or monthly cycles, and multiple rate options including currency exchange.
• CXC Comply AI-powered online compliance platform for worker classification, assessment, and vetting that uses artificial intelligence to classify workers correctly, keep clients audit-ready, and reduce compliance risk at scale.
• Consulting Tailored advisory services helping businesses expand globally, navigate compliance hurdles, and scale their workforce operations with confidence.
• MyExchange Platform Proprietary technology platform that automates and streamlines the contractor lifecycle from offer through offboarding and extensions, featuring intelligent journeys, Mulesoft-based integrations, and detailed reporting with benchmarking capabilities.
• MyCXC Portal Online self-service portal where contractors access their accounts, submit timesheets, manage payroll, and handle documentation directly.

Quantifiable outcome

• 98% client retention rate
• +6 more outcomes

Named customers18 records

Segments14 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• MulesoftcoreTechnology or IntegrationIntegration partnership enabling seamless connectivity between CXC's MyExchange platform and third-party enterprise applications. Mulesoft integration tool allows CXC to integrate with client systems and platforms already in use, enhancing interoperability of the workforce management solution.

Scale indicators12 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Deel: Deel is a leading global EoR, contractor management, and global payroll platform serving SMB and enterprise clients across 150+ countries. It directly competes with CXC's EoR, AoR, MSP, and global payroll offerings with a more PLG-style go-to-market and significant venture capital backing.
• Papaya Global: Papaya Global provides global payroll, EoR, and contractor management powered by an integrated SaaS platform. It competes directly with CXC's global payroll, EoR, and MSP offerings, particularly for enterprise clients with distributed workforces.
• Globalization Partners: Globalization Partners is an established EoR provider enabling companies to hire international employees and contractors without local entities. It is a direct competitor to CXC's EoR/AoR services and targets a similar enterprise buyer profile.
• Remote: Remote is a global EoR and international payroll provider enabling companies to hire contractors and full-time employees abroad without entity setup. It is a direct competitor to CXC's EoR/AoR services with comparable multi-country coverage and a product-led onboarding experience.
• Velocity Global: Velocity Global offers global EoR, contractor engagement, and managed international expansion services across 100+ countries. It directly overlaps with CXC's EoR, AoR, and MSP programs and targets mid-market and enterprise buyers seeking global workforce solutions.

Broad incumbents

• SAP Fieldglass: SAP Fieldglass is an established VMS platform for managing contingent labor and services procurement, often used by large enterprises to run MSP programs. It competes with CXC at the VMS technology layer that underpins many MSP engagements, though CXC operates as the MSP itself rather than just providing the software.
• Beeline: Beeline is a leading VMS provider used to manage contingent workforce programs, supplier networks, and contractor spend for large enterprises. It serves as both a competitor to CXC's MSP program and an underlying technology that some CXC-like MSPs operate on top of.
• Randstad Sourceright: Randstad Sourceright is the MSP and RPO arm of global staffing giant Randstad, offering vendor-neutral managed workforce programs for enterprise clients. It competes with CXC's MSP and RPO services with the backing of one of the world's largest staffing organizations.
• Hays: Hays is a global recruitment and workforce solutions provider with MSP, RPO, and contractor engagement capabilities across multiple geographies. It overlaps with CXC's staffing, RPO, and contingent workforce management services, particularly in EMEA and APAC markets.
• Workday VNDLY: Workday (via its VNDLY acquisition) provides a vendor management system for contingent labor and statement-of-work workers, integrated with the broader Workday HCM platform. It competes with CXC at the VMS layer and is increasingly bundled with enterprise HCM suites, posing both direct and adjacent competition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cxcglobal

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CXC Global