Sleep Solutions

What Sleep Solutions does

Sleep Solutions, Inc. (d/b/a Sleep Solutions Home Medical) is a privately held, Michigan-based home medical equipment (HME) provider founded in 1997 by Respiratory Therapist Robyn Parrott. The company specializes in the diagnosis-support and treatment of sleep apnea, distributing Continuous Positive Airway Pressure (CPAP) and Bi-Level machines, a broad portfolio of full-face, nasal, and nasal-pillow masks, home oxygen therapy equipment (concentrators, portable oxygen concentrators, gaseous cylinders), non-invasive ventilators (Philips Trilogy 100 and Trilogy Evo), and durable medical equipment including hospital beds, wheelchairs, lift chairs, mobility aids, and ramps. It carries products from major manufacturers Philips Respironics, Fisher & Paykel Healthcare, and Sleepnet, and notably offers a differentiated pediatric sleep apnea line (MiniMe2, Wisp Pediatric, Nonny masks for children ages 2-12). Sleep Solutions does not develop proprietary technology; its competitive offering centers on clinical expertise, patient education, and service.

The company operates three Michigan locations (Troy headquarters, Whitmore Lake by appointment, Grand Rapids in-home setup only) and a Shopify-based e-commerce channel, distributing exclusively within the United States. Its revenue model blends one-time equipment sales (hardware sales), recurring supply replenishment via an Auto-Replenishment Program tied to insurance-eligible replacement schedules, equipment rentals on monthly/bi-weekly cadences, and insurance billing across 70+ providers including Medicare, Medicaid, BCBS, Aetna, Cigna, and Humana. Patient acquisition is driven by sales-led direct outreach, a team of community educators, annual continuing-education conferences for sleep lab and respiratory professionals (SKTEO), and patient-facing events (We Care Day, CPAP Tune Up Day). With 650,000+ patients served cumulatively, 600,000+ CPAP devices dispensed, and a 4.8/5 customer satisfaction rating, the company has built a long-tenured, family-operated DME platform with a 25-year operating history and a stated 11-50 employee base.

The business is founder- and family-controlled — Robyn Parrott serves as President, with her daughters Katie Egnatoski (Corporate/Marketing Manager) and Kirsten (Director of Sales since 2006) in operational leadership roles, and additional long-tenured staff across billing, customer care, materials, and clinical functions. The company has no external investors, parent entity, or disclosed funding rounds, and is reported to be entirely founder-owned. Its mission statement emphasizes service-quality leadership rather than market-share leadership, positioning itself as a clinically-oriented, education-driven alternative to scale-driven DME competitors.

Name

Sleep Solutions

Legal name

Sleep Solutions, Inc.

Website

https://sleepsolutionsinc.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Sleep Solutions is a Michigan-based home medical equipment provider that distributes CPAP/Bi-Level machines, masks, oxygen therapy, and non-invasive ventilators to sleep apnea patients across the state. Founded in 1997, the family-operated company offers insurance-billed equipment sales, rentals, and recurring supply replenishment with a differentiated pediatric sleep apnea focus.

Ownership category

akta.pro rank

Product category

Home Medical Equipment

NAICS

Home Health Equipment Rental (532283)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAKAD

Respiratory & Sleep Therapy Equipment (Oxygen, CPAP/BiPAP, Nebulizers)

Home & Personal Services/Elder Care & In-Home Care Services/Medical Equipment & Home Mobility Support Services

SECONDARYHSABAKAF

Hospital Bed, Lift & Transfer Equipment (Beds, Hoyer Lifts, Slings)

Home & Personal Services/Elder Care & In-Home Care Services/Medical Equipment & Home Mobility Support Services

Keywords

• Home medical equipment
• Sleep apnea therapy
• CPAP supplies
• Respiratory care equipment
• Durable medical equipment

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales

Revenue model

1. Equipment Sales: Sale of CPAP machines, Bi-Level machines, masks, oxygen therapy equipment, wheelchairs, hospital beds, lift chairs, and other home medical equipment. Revenue is generated through direct purchases by patients, typically covered by insurance.
2. Equipment Rentals: Rental of durable medical equipment including hospital beds, wheelchairs, portable oxygen concentrators, and mobility devices. Monthly and bi-weekly rental options available with refundable security deposits.
3. Supply Replenishment: Recurring supply sales including CPAP/Bi-Level accessories, filters, cushions, tubing, headgear, and chin straps. Auto-Replenishment Program contacts patients when eligible for new supplies.
4. Insurance Billing: The company accepts Medicare, Medicaid, and over 70 private insurance providers including BCBS, Aetna, Cigna, Humana, and many regional health plans. Revenue is collected through insurance billing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Sleep Solutions is a Michigan-based home medical equipment provider that sells, rents, and services CPAP/Bi-Level machines, masks, home oxygen therapy equipment, hospital beds, wheelchairs, lift chairs, and mobility aids. The company delivers, sets up, and fits equipment in patients' homes, and provides ongoing patient education, supply replenishment, and insurance billing across Michigan.

Product overview

Sleep Solutions is a Michigan-based home medical equipment provider specializing in sleep apnea therapy and respiratory care equipment. The core product portfolio centers on CPAP/Bi-Level therapy devices and masks from Philips Respironics and Fisher & Paykel, complemented by home oxygen therapy equipment (concentrators, portable units, cylinder oxygen), home medical equipment (wheelchairs, hospital beds, lift chairs, mobility aids), and invasive/non-invasive ventilators including the Philips Trilogy series. The company offers a comprehensive range of CPAP masks including full face, nasal, and nasal pillow styles for both adult and pediatric patients, along with essential accessories like mask sanitizers, hose lifts, and replacement supplies. Products are available for purchase, rental, or through insurance coverage, with an auto-replenishment program for ongoing supply needs.

Differentiator

Problem solved

Functional benefit

Products and services

• CPAP Machines Continuous Positive Airway Pressure machines that deliver steady air pressure to keep airways open during sleep for treatment of obstructive sleep apnea. Sold, rented, and dispensed to individual patients typically covered by insurance.
• Bi-Level Machines (BiPAP) Bilevel positive airway pressure devices that deliver higher pressure on inhalation and lower pressure on exhalation, used primarily for central sleep apnea and complex respiratory conditions. Provided to patients with a prescription.
• Noninvasive Ventilation (NIV) Ventilators Ventilatory support administered without invasive artificial airways, including Philips Respironics Trilogy 100 and Trilogy Evo ventilators for adult and pediatric patients with COPD, pneumonia, and chronic respiratory failure in home and critical care settings.
• CPAP Masks Full line of CPAP masks including full face, nasal, and nasal pillow styles for adult and pediatric patients, sourced from Philips Respironics, Fisher & Paykel, and Sleepnet. Includes specialized pediatric masks for children ages 2-12.
• Oxygen Concentrators Stationary devices that pull oxygen from room air and convert it to concentrated oxygen (approximately 95%) for oxygen therapy patients, designed for continuous 24/7 home operation.
• Portable Oxygen Concentrators (POC) Compact, lightweight oxygen concentrators offering both continuous and pulse-flow modes for portability, FAA-approved for airline travel, allowing patients to maintain oxygen therapy outside the home.
• Gaseous Cylinder Oxygen and Oxygen Conservation Devices Oxygen filled into portable tanks with regulators allowing dispensing at prescribed liters per minute, plus OCD devices that deliver oxygen only on patient inhalation to conserve supply for ambulatory patients.
• Hospital Beds Full electric and semi-electric hospital beds for home use, with full electric beds available for purchase and semi-electric beds available for purchase or monthly/bi-weekly rental including mattress and rail options.
• Wheelchairs Full line of wheelchairs including standard and lightweight models with elevating leg rests and cushions, available for monthly rental ($60-$100) or purchase ($699-$1,350).
• Lift Chairs Assembled-in-USA power lift chairs with options including infrared heat, back massage, multiple recline angles for health conditions, and stain-resistant fabrics to assist patients with mobility and independence at home.
• Portable Ramps Portable aluminum ramps including Suitcase Singlefold AS and Trifold AS models in sizes from 2-10 feet, featuring slip-resistant surfaces and ergonomic handles for mobility assistance.
• Mobility and ADL Devices Mobility devices including walkers, rollators, canes, commodes, bath benches, shower chairs, and accessories like grab bars and wheelchair accessories to support activities of daily living.
• CPAP Accessories and Supplies CPAP/Bi-Level accessories including filters, cushions, tubing, headgear, chin straps, water chambers, mask wipes, hose lifts, custom CPAP pillows, and mask liners, available through the Auto-Replenishment Program on insurance-defined replacement schedules.
• Liviliti Paptizer UVC Sanitizer Mercury-free CPAP mask sanitizer using 40 high-power medical-grade UV-C LEDs to clean CPAP masks, water chambers, and tubing in as little as 3 minutes without ozone, sold via the Shopify online store.
• Auto-Replenishment Program Subscription-style recurring supply program that contacts patients when they are eligible for new CPAP/Bi-Level supplies (filters, cushions, tubing, headgear, water chambers) under their insurance-defined replacement schedule.
• Patient Education and Mask Fitting Services In-person mask fitting, equipment setup, and patient education services delivered in-store, in-home, and at We Care Day and CPAP Tune Up Day events; re-education appointments available for a $75 fee.

Quantifiable outcome

• 650,000+ satisfied patients served
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Philips RespironicscoreTechnology or IntegrationMajor equipment supplier providing CPAP machines, Bi-Level devices, masks, and ventilators including Trilogy 100 and Trilogy Evo Non-Invasive Ventilators. Sleep Solutions distributes Philips Respironics products as part of their core product offering.
• Fisher & Paykel HealthcarecoreTechnology or IntegrationEquipment supplier providing CPAP masks including Simplus, Vitera, Evora, Brevida, and Eson 2 masks. Sleep Solutions carries multiple Fisher & Paykel mask products for patient treatment.
• Insurance ProviderscoreChannel Partner/ Reseller/ DistributorAccepts over 70 insurance providers including Medicare, Medicaid, BCBS, Aetna, Cigna, Humana, Priority Health, McLaren Health Plan, and many regional and specialized plans. Insurance billing is a primary revenue channel.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lincare: Lincare is a major national provider of respiratory therapy services, oxygen therapy, CPAP, and home medical equipment, including non-invasive ventilation comparable to Sleep Solutions' Trilogy offerings.
• Apria Healthcare: Apria (now part of Owens & Minor) is one of the largest U.S. home medical equipment and respiratory providers, distributing CPAP, BiPAP, oxygen, and hospital beds. Overlap with Sleep Solutions is direct across nearly every category.
• AdaptHealth: AdaptHealth is a large national distributor of sleep, oxygen, and home medical equipment including CPAP devices and supplies. It directly competes with Sleep Solutions' core offering but at national scale and with broader product lines including urology, ostomy, and orthotics.

Direct peers

• Respshop: Respshop is a large online retailer of CPAP machines, BiPAP, masks, and oxygen equipment, comparable to Sleep Solutions' e-commerce Shopify storefront in product mix and DTC focus.
• Rotech Healthcare: Rotech operates as a regional and national home respiratory and DME provider with strong sleep apnea product offerings, including CPAP/BiPAP and oxygen therapy, with overlapping service areas in the Midwest.
• Quipt Home Medical: Quipt Home Medical is a multi-state regional home medical equipment provider concentrating on sleep, oxygen, and respiratory equipment. Its regional rollup strategy offers useful comparison to Sleep Solutions' Michigan-only footprint.
• Aeroflow Healthcare: Aeroflow Healthcare is a leading DME supplier focused on sleep apnea (CPAP, BiPAP, masks), home oxygen, mobility, and pediatric respiratory. Its sleep-first model and pediatric emphasis make it a particularly close comparable.
• The CPAP Shop: The CPAP Shop is a national online DME retailer focused on CPAP machines, masks, and accessories, overlapping head-to-head with Sleep Solutions' online channel for non-prescription supplies.

Regional players

• M&M Medical Supply: M&M Medical Supply is a regional DME provider operating in Michigan and nearby states, distributing CPAP, oxygen therapy, hospital beds, and mobility equipment similar to Sleep Solutions' portfolio.

Others

• Brookshire Brothers Medical Equipment: Regional HME providers operating in the Mid-Atlantic/South deliver comparable home oxygen and CPAP resupply models under similar reimbursement dynamics. Included as ecosystem reference rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sleepsolutions1
• Facebookfacebook.com/SleepSolutionsHomeMedical

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sleep Solutions