Taskaji
Taskaji is a Tokyo-based two-sided online marketplace connecting Japanese households with independent housekeepers for cleaning, cooking, organizing, and related services. The platform serves approximately 120,000+ registered clients via 4,000+ screened housekeepers across 10 Japanese prefectures.
- Company typePrivate
- Founded2013
- HeadquartersTokyo, Japan
- Headcount1–10
- GTM typeB2C
- OfferingDigital Commerce or Content
What Taskaji does
Taskaji Inc. (株式会社タスカジ) operates a two-sided online marketplace that connects Japanese households with independent housekeepers (referred to as TASKAJI-san) for cleaning, cooking, organizing, laundry, and shopping services. Founded in November 2013 by Sachiko Wada and commercially launched in 2014, the Tokyo-headquartered company serves dual-income families, working parents, and individual consumers across 10 Japanese prefectures spanning the Kanto (Tokyo, Kanagawa, Saitama, Chiba), Kansai (Osaka, Kyoto, Hyogo, Nara, Shiga), and Fukuoka metropolitan regions. The platform had reached approximately 4,000+ registered housekeepers operating as independent contractors and 120,000+ registered client accounts by the time of the most recent disclosures, with services accessible via the taskaji.jp website and native iOS/Android mobile applications.
The core product is a matching platform that allows clients to search housekeepers by location, specialty, language, availability, and reviews; book and pay for services; and manage appointments, while housekeepers register, set hourly rates within platform guidelines, and accept bookings directly. Platform technology includes a two-way review and rating system, real-time messaging, scheduling, and a tiered pricing structure (Plan A through K) calibrated to housekeeper experience and review volume. Taskaji differentiates through a 3-step housekeeper screening process (ID verification, face-to-face interview, skills test), liability insurance coverage up to ¥100 million for personal injury and ¥10 million for property damage, and the Sharing Economy Trust Mark certification issued under Japan's Cabinet Secretariat model guidelines. The company has also built a complementary sub-brand ecosystem including TASKAJI Bootcamp (housekeeper training), Kaji Creator (家事クリエイター, described as Japan's first professional housekeeping certification), TASKAJI plus (lifestyle content magazine), and a Corporate Welfare Plan distribution channel for enterprise clients.
Taskaji's primary revenue model is marketplace commission on each completed transaction between clients and housekeepers. Client-facing hourly rates range from ¥1,500 (Plan A regular bookings) to ¥4,510 (Plan K one-time bookings), with housekeepers receiving ¥1,230-¥3,000/hour after platform fees and Taskaji retaining ¥135-¥435/hour. The minimum service block is 3 hours and the company accepts credit card payments (Visa, MasterCard, JCB, AMEX, Diners Club). In October 2025, Taskaji raised funding from Haseko Corporation, House Foods Group, and SBI Investment to expand the platform, develop data-driven corporate solutions, and pursue future AI, IoT, and robotics integrations; the company additionally serves enterprise clients through its Corporate Welfare Plan channel as a B2B extension beyond the core consumer marketplace.
Taskaji firmographics
Firmographics- Name
- Taskaji
- Legal name
- 株式会社タスカジ (TASKAJI Inc.)
- Website
- https://taskaji.jp
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Taskaji is a Tokyo-based two-sided online marketplace connecting Japanese households with independent housekeepers for cleaning, cooking, organizing, and related services. The platform serves approximately 120,000+ registered clients via 4,000+ screened housekeepers across 10 Japanese prefectures.
- Ownership category
- akta.pro rank
Taskaji industry classification
Industry- Product category
- Online Housekeeping Marketplace
- NAICS
- Temporary Help Services (561320), Private Households (81411), Office Administrative Services (5611)
- SIC
- Services-Personal Services (7200), Services-Help Supply Services (7363)
- akta.pro primary industry
- Home Services Coordination & Vendor Management (HSACAIAI)
- akta.pro secondary industries
- Household Management & Lifestyle Administration (HSACAIAC), General Personal Concierge Services (HSACAIAA)
Keywords
Where Taskaji is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Taskaji business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Platform Commission / Transaction Fee: TASKAJI charges a service fee (commission) on each transaction between clients and housekeepers. Housekeepers set their own hourly rates (Plan A through K based on experience and reviews), and the platform takes a percentage as commission. The commission structure differs for regular (weekly/bi-weekly) vs. spot (one-time) bookings. This marketplace commission model is the primary revenue stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Plan A - Entry level housekeepers |
| Unit Pricing | Pay-as-you-go | Plan B through K - Experienced housekeepers with higher ratings and more reviews |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Taskaji product offering
Product offeringCore offering
Taskaji operates a sharing-economy online marketplace that connects individual clients with independently contracted housekeepers (TASKAJI-san) for in-home services such as cleaning, cooking, organizing, laundry, and shopping. Clients register, browse housekeeper profiles and reviews, and book services directly; housekeepers set their own hourly rates within plan tiers (A–K), and Taskaji earns a commission on each transaction.
Product overview
Taskaji operates a single unified housekeeping matching platform called TASKAJI (タスカジ), available as both a web platform and native mobile apps (iOS/Android). The platform connects clients with screened housekeepers (TASKAJI-san) through direct contracts, offering services in cleaning, cooking, organizing, laundry, and shopping across Tokyo, Kansai, and Fukuoka regions. The ecosystem includes complementary sub-brands: TASKAJI Bootcamp (タスカジブートキャンプ) for housekeeper training, Kaji Creator (家事クリエイター) for professional certification, and TASKAJI plus (タスカジプラス) as a lifestyle content magazine. Corporate clients are served through dedicated welfare plans.
Differentiator
Problem solved
Functional benefit
Brands
- タスカジさん (TASKAJI-san): The term used for housekeepers registered on the TASKAJI platform
- タスカジplus
- 助家事さん
- タスカジブートキャンプ
- 家事クリエイター
Products and services
- TASKAJI (タスカジ) Housekeeping Matching Platform Sharing economy marketplace platform that connects individual clients with screened independent housekeepers for cleaning, cooking, organizing, laundry, and shopping services starting at ¥1,500/hour, available across Kanto, Kansai, and Fukuoka regions.
- TASKAJI Mobile App (iOS/Android) Native iOS and Android mobile applications for clients and housekeepers to manage service requests, messaging, reviews, and scheduling.
- TASKAJI Bootcamp (タスカジブートキャンプ) Training and seminar program for prospective housekeepers to learn skills and prepare for joining the TASKAJI platform.
- Kaji Creator (家事クリエイター) Certification Official TASKAJI housekeeper certification program, described as Japan's first qualification that professionalizes housekeeping as a career.
- Corporate Welfare Plan Corporate offering that enables companies to provide housekeeping services as an employee welfare benefit, with data-driven corporate solutions.
Quantifiable outcome
- No. 1 ranking in housekeeping service companies by Nikkei DUAL/Nikkei BP (2017)
- +1 more outcomes
Companies that use Taskaji
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Taskaji technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
Taskaji partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Taskaji competitors and assessment
Company assessmentBroad incumbents
- Poplins / ポピンズ (Pops Inc.): Pops Inc. is a large, established Japanese provider of childcare and home-support services. While focused on childcare (nannies, daycare), its broader home-support offerings overlap with TASKAJI's concierge/errands segment. It represents the broader incumbent competitive alternative for working parents in Japan.
- Duskin Co., Ltd. (ダスキン): Duskin is a major Japanese home services company offering home cleaning (Merry Maids franchise) and other household services. It competes for the same Japanese households on cleaning but with a traditional staffed-agency model rather than a marketplace — useful benchmark for both TAM and incumbency.
Emerging players
- Helpling: Helpling is a global housekeeping/cleaning marketplace (German-origin) that has expanded across multiple countries. It is a benchmark for the platform-matching model TASKAJI uses, even if Helpling has limited presence in Japan — useful for international investor comparability.
- Handy (Handy Technologies): Handy is a US-based marketplace connecting customers with home cleaning and home services professionals. The platform's commission-based model and self-serve matching are directly analogous to TASKAJI's model, making it a strong cross-border comparable.
Direct peers
- CaSy (CaSy Inc.): CaSy is the most direct competitor to TASKAJI in Japan, operating a marketplace that matches clients with housekeepers for cleaning, cooking, and household errands. Both platforms target dual-income households in Japanese metros, use similar commission-based revenue models, and compete head-to-head on pricing, housekeeper supply, and trust/safety features.
- Kurasapo (Mitsui & Co.'s housekeeping service) / クラサポ: Kurasapo (formerly part of the Mitsui group ecosystem) operates a housekeeping matching platform in Japan with similar direct-contract, commission-based model. It overlaps directly on client segments, geographic coverage, and service categories (cleaning, cooking, organization), making it a key direct competitor.
Others
- Bene Corporation / Bene (post-merger housekeeping operations): Bene/Benefit One is a large Japanese corporate welfare benefit provider that offers housekeeping services as part of employee benefit packages. It is the closest enterprise/B2B comparable for Taskaji's corporate welfare channel and represents potential partnership or competitive threat in the benefits market.
Regional players
- Your My Star (Crowne) / クラシエール: Crowne Group's housekeeping division is a mid-sized Japanese housekeeping service company. While not a marketplace, it competes for the same household clients and provides a benchmark for traditional agency pricing and service offerings in Taskaji's geos.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Taskaji social profiles
Digital presenceTaskaji compliance and trust
Trust signalCompliance2 records
Taskaji financial estimates
Financial estimateRevenue estimate
Valuation estimate
Taskaji leadership team
Management profileNumber of profiles
Profiles1 record
Taskaji funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Taskaji M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Taskaji
What does Taskaji do?
Taskaji operates a sharing-economy online marketplace that connects individual clients with independently contracted housekeepers (TASKAJI-san) for in-home services such as cleaning, cooking, organizing, laundry, and shopping. Clients register, browse housekeeper profiles and reviews, and book services directly; housekeepers set their own hourly rates within plan tiers (A–K), and Taskaji earns a commission on each transaction.
Is Taskaji a public or private company?
Taskaji is a private company. It is classified as venture growth investor backed and is currently operating.
When was Taskaji founded?
Taskaji was founded in 2013. It employs 1 to 10 people.
Where is Taskaji based?
Taskaji is headquartered in Tokyo, Japan, in the Asia region.
How does Taskaji make money?
One revenue line is on record: platform Commission / Transaction Fee.
Who are Taskaji's main competitors?
Broad incumbents on record are Poplins / ポピンズ (Pops Inc.) and Duskin Co., Ltd. (ダスキン). Emerging players are Helpling and Handy (Handy Technologies). Direct peers are CaSy (CaSy Inc.) and Kurasapo (Mitsui & Co.'s housekeeping service) / クラサポ. Bene Corporation / Bene (post-merger housekeeping operations) is listed as an others. Your My Star (Crowne) / クラシエール is listed as a regional player.
Does Taskaji have an API?
No public API is recorded for Taskaji.
What industry is Taskaji in?
Taskaji's product category is Online Housekeeping Marketplace. Its primary akta.pro industry code is HSACAIAI, Home Services Coordination & Vendor Management, with a secondary code of HSACAIAC, Household Management & Lifestyle Administration. Its NAICS code is 561320 and its SIC code is 7200.