Community Training Connection

What Community Training Connection does

Community Training Connection, LLC is a California-based, privately held training and compliance services company founded in 1993 that serves administrators and staff of state-licensed residential care facilities. Its core product is state-approved continuing education and initial certification training for four California facility types: Residential Care Facility for the Elderly (RCFE), Adult Residential Facility (ARF), Group Home (GH), and Short-Term Residential Therapeutic Program (STRTP). Course delivery is operated through LearnUpon LMS with parallel portals for administrators and staff, supporting self-paced, livestream (Zoom), and in-person formats, while training manuals and compliance products are sold through a separate e-commerce storefront.

The company's revenue model is primarily transactional: it sells bundled training packages (Formula 40 covering 40 CEUs, Solution 20 covering 20 self-paced CEUs, Formula 40 Plus adding managed renewal assistance), individual courses, initial certification programs (35-hour ARF and 80-hour RCFE tracks), and a catalog of compliance products including manuals, posting bundles, waiver forms, and Title 22 printed regulations priced from $20 to $799. A second revenue layer comes from professional services: licensing application packages starting at $2,500, compliance site visits at $395, and hourly consulting at $150/hour or $400 for four hours. Distribution combines self-serve e-commerce, phone-based direct sales, and on-site enterprise training across California.

Go-to-market targets three primary customer segments: (1) long-term care facility administrators requiring initial certification and biennial renewal CEUs, (2) facility staff needing orientation and compliance training served through the Caregiving College sub-brand launched in February 2024, and (3) prospective facility owners/operators seeking licensing application support. Regulatory positioning is the core competitive asset: CTC holds multiple California CCLD approval numbers and BRN Continuing Education Provider #13187, creating high barriers to entry in this niche vertical. Headcount is reported at 1-10 employees and the business is independently operated with no disclosed institutional investment.

Name

Community Training Connection

Legal name

Community Training Connection, LLC

Website

https://communitytrainingonline.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Training Connection provides state-approved administrator certification, continuing education, and compliance products for California's residential care facilities (RCFE, ARF, GH, STRTP), delivered via LearnUpon LMS, Zoom, and on-site across the state.

Ownership category

akta.pro rank

Product category

Long-Term Care Training Services

NAICS

Educational Services (61), Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)

Keywords

• Continuing education training
• Administrator certification
• Compliance training
• Long-term care training
• Residential care consulting

Headquarters

HQ city

Simi Valley

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Training Course Sales: Revenue from selling individual continuing education courses, bundled training packages (Formula 40, Solution 20, Formula 40 Plus), and initial certification training programs for ARF and RCFE administrators. Courses available as livestream, in-person, or self-paced online formats.
2. Training Packages: Formula 40 (40 CEUs, flexible format), Solution 20 (20 self-paced CEUs), and Formula 40 Plus (Formula 40 + renewal application assistance service). One-year access from purchase date or until credits completed.
3. Consulting Services: Hourly consulting at $150/hour or $400 for 4-hour block. Includes licensing application packages starting at $2,500, compliance site visits, and general consulting on regulatory compliance, admissions, facility policy, waiver requests, hiring, and business strategies.
4. Compliance Products: Sales of training manuals, compliance documents, policy templates, waiver request forms, and regulatory guides for ARF and RCFE facilities. Products include self-inspection manuals, emergency plans, infection control plans, medications training manuals, and Title 22 regulation printed materials. Prices range from $20 to $799.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Community Training Connection provides state-approved initial administrator certification training and continuing education programs for administrators and staff of California licensed assisted living and residential care facilities (ARF, RCFE, Group Home, STRTP). Offerings include bundled continuing education packages (Formula 40, Solution 20, Formula 40 Plus), licensing application consulting, compliance site visits, private on-site training, and a catalog of compliance manuals, digital templates, and regulatory postings. Training is delivered via LearnUpon LMS in livestream, classroom, and self-paced formats.

Product overview

Community Training Connection operates a multi-product training and consulting platform serving California long-term care facilities. The core offerings center on administrator certification training programs (ARF Initial and RCFE Initial) and continuing education packages (Formula 40, Solution 20, Formula 40 Plus!) delivered through LearnUpon LMS via livestream, classroom, and self-paced formats. A parallel sub-brand, Caregiving College, addresses residential facility staff training needs. The company extends its ecosystem through consulting services including licensing application packages, compliance site visits, private/custom training development, and general advisory services. Completing the portfolio is a catalog of 24 compliance products including manuals, digital templates, regulatory posters, and waiver request forms tailored for ARF and RCFE facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Formula 40 Training Package A bundled training package offering 40 hours of continuing education for residential care facility administrators, completed through any combination of livestream, classroom, or self-paced online formats for one fixed price. Covers regulations, dementia, infection control, medications, health, employee management, and time management.
• Formula 40 Plus! Enhanced Formula 40 package including all training options plus application renewal assistance, with a dedicated team tracking hours, reviewing applications, and submitting renewal paperwork on behalf of the administrator through certified mail.
• Solution 20 Self-paced training package providing full access to the online catalog of up to 20 CEUs, satisfying half of the administrator renewal requirement for those preferring entirely self-paced completion.
• ARF Initial Administrator Training State-mandated 35-hour initial certification training program for Adult Residential Facility administrators in California, covering CDSS-required curriculum, with printed training manual, Title 22 Regulations, and post-certification HIV training.
• RCFE Initial Administrator Training State-mandated 80-hour initial certification training program for Residential Care Facility for the Elderly administrators in California, including expert instruction covering all required curriculum for certification exam preparation.
• NHA-RCFE Initial Training Streamlined 12-hour RCFE-specific training for current Nursing Home Administrators holding a valid NHA license, allowing bypass of the full 80-hour course and state exam with discounted pricing.
• RCFE Application Package Comprehensive licensing consultation package for RCFE facilities including completion of Part B and review of Part A applications, sample documents, operational plans, waiver requests, staff training discounts (first 3 staff free), and optional virtual site visits. Packages start at $2,500.
• ARF Application Package Licensing consultation package for ARF facilities covering application completion, required documentation, compliance guidance, and staff training support.
• Compliance Site Visit Onsite or virtual compliance survey by expert consultants evaluating facility adherence to California Health and Safety Code and Title 22 regulations, including record keeping review, health/safety inspection, medication documentation verification, resident interviews, and detailed reporting. Priced at $395 for facilities of 6 beds or fewer.
• Private and Custom Training Tailored training programs for specific organizations, allowing selection from existing course catalog or development of custom topics, including state approval handling for administrator courses, citation compliance training, and coordinated CEU programs for groups.
• General Consulting Hourly or packaged consulting services providing expert guidance on regulatory compliance, admissions processes, facility policy development, waiver requests, hiring, business strategies, property sales, and issue resolution at $150/hour or $400 for a 4-hour block.
• Caregiving College Dedicated online training platform (caregivingcollege.com) for residential facility staff training, offering online homecare training, compliance training, orientation manuals, and staff training modules complementing administrator-focused services.
• RCFE New Staff Orientation Manual Comprehensive printed training manual for RCFE new staff orientation, priced at $799, covering essential procedures, policies, and regulatory requirements for newly hired facility staff.
• Medications Training Manual Staff training manual covering medication management procedures for residential care facilities, priced at $199.
• Infection Control Staff Training Manual Training manual for infection control procedures and protocols for residential care staff, priced at $99.
• Emergency and Disaster Preparedness Manual Manual providing guidance on emergency and disaster preparedness planning for residential care facilities, priced at $79.
• RCFE Self-Inspection Manual Self-assessment tool for RCFE facilities to evaluate compliance with Title 22 regulations.
• ARF Self-Inspection Manual Self-assessment tool for ARF facilities to evaluate compliance with regulatory requirements, priced at $69.
• RCFE Postings Bundle Bundle of required regulatory postings for RCFE facilities, priced at $95.
• ARF Postings Bundle Bundle of required regulatory postings for ARF facilities, priced at $75.
• Title 22 Regulations - RCFE (Printed) Printed copy of California Title 22 regulations specific to Residential Care Facilities for the Elderly.
• Title 22 Regulations - ARF (Printed) Printed copy of California Title 22 regulations specific to Adult Residential Facilities.
• 2026 Federal and California Employment Poster Combined federal and California state employment law poster for facilities, pre-order priced at $35.

Quantifiable outcome

• Avoid $150/day fines through proactive compliance site visits
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• California Community Care Licensing Division (CCLD)coreStrategic or Co-development PartnerState regulatory agency overseeing administrator certification. Community Training Connection is an approved training provider with multiple approval numbers (2000066-735-1, 740-1, 735-2, 740-2, 730-2, 733-2) allowing them to provide certified training satisfying licensing requirements.
• California Board of Registered NursescoreStrategic or Co-development PartnerState nursing regulatory body. Community Training Connection is an approved Continuing Education Provider (CEP #13187) authorized to offer CE courses accepted for nursing license maintenance.
• California Regional CenterssecondaryStrategic or Co-development PartnerState-funded agencies serving individuals with developmental disabilities. Most of Community Training Connection's courses are accepted by most Regional Centers for continuing education purposes.
• LearnUponcoreTechnology or IntegrationLearning Management System (LMS) platform provider powering the company's online training delivery, course management, certificate processing, and e-commerce functionality. Separate portals for administrator training and staff training.
• ZoomcoreTechnology or IntegrationVideo conferencing platform used for livestream/instructor-led training sessions. Enables real-time virtual classroom instruction satisfying 'live' course requirements for continuing education.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Relias: Relias is a leading workforce training and compliance platform for healthcare and human services providers. It directly competes with Community Training Connection in providing online continuing education and certification training for residential care and long-term care professionals, though at a much larger national scale.
• Institute for Professional Care Education: IPCE provides online caregiver training and certification programs for assisted living, RCFE-equivalent, and residential care settings. It overlaps with CTC in serving the same regulated training market and is pursuing state-approved CEU programs in California.
• CareAcademy: CareAcademy provides online caregiver training and certification for home care, assisted living, and residential care staff. It competes directly with CTC's Caregiving College sub-brand by offering state-approved caregiver training that is increasingly pursuing multi-state CEU approvals.
• Caregiver Training Institute: Caregiver Training Institute offers caregiver certification and continuing education for assisted living and residential care professionals. It serves a similar niche audience with comparable state-approved curriculum in multiple states.

Broad incumbents

• HealthStream: HealthStream is a large healthcare workforce development platform serving hospitals and post-acute care organizations. While broader than CTC's California-licensed residential care focus, it overlaps in providing compliance training and continuing education to healthcare professionals.

Others

• California Association of Health Facilities: CAHF is a California trade association representing skilled nursing and residential care facilities. While not a training provider, it serves the same customer base (RCFE, ARF, SNF operators) and offers member training resources that compete for the same education dollars.

Emerging players

• MedBridge Education: MedBridge provides online continuing education and training for healthcare professionals across multiple settings. While focused more on clinical rehabilitation, it overlaps in nursing CEUs and assisted living workforce training and is expanding into the residential care vertical.
• Assured Training Solutions: Assured Senior Living offers compliance and operational training products for residential care and assisted living operators. It overlaps with CTC's compliance manuals and consulting services for facility owners and operators in multiple states.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@CommunityTrainingConnection
• Facebookfacebook.com/CommunityTrainingConnection
• LinkedInlinkedin.com/company/community-training-connection-inc.
• Instagraminstagram.com/communitytrainingconnection
• Xx.com/communitytrain1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Training Connection