RizePoint
RizePoint is a quality management system (QMS) for franchise and multi-location brands, operating within FranConnect's AI-powered franchise management platform. It serves nearly 1,500 brands across QSR, hospitality, fitness, and retail, standardizing audits, automating corrective actions, and delivering compliance insights across 1 million+ locations.
- Company typePrivate
- Founded1997
- HeadquartersSalt Lake City, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What RizePoint does
RizePoint is a quality management system (QMS) purpose-built for franchise and multi-location operators, operating as a product line within FranConnect's broader franchise management platform. It standardizes brand requirements at scale, enables real-time visibility across locations and regions, automates corrective actions and follow-ups, and connects compliance data with operational and performance insights. The product is designed to address the operational complexity of brands managing hundreds or thousands of units, where inconsistent execution and siloed data are the primary obstacles to growth.
RizePoint QMS is bundled alongside FranConnect's broader platform modules covering Development (Sales, Opener), Operations (Brand Consistency, Performance, Optik IQ), Engagement (Hub, Training and Development), Profit (Royalty Manager), and Foundation (Command Center, Info Manager, Analytics). The platform's AI layer — Frannie AI — combines generative and agentic language models with 25+ years of franchise domain expertise, deploying six specialized agents (Data Analyst, Sales Coach, Candidate Coach, Field Assist, Agreement Assist, Franchisee Support) for automated workflows. RizePoint integrates with CRM, accounting, and marketing systems via APIs.
The business model is subscription-based enterprise SaaS with annual billing, quote-based pricing, and modular expansion. Go-to-market combines a 300+ person direct enterprise field sales team across US, Canada, India, and Australia, with channel partners for global reach and a dedicated ANZ regional operation. The customer base spans nearly 1,500 multi-location brands covering QSR, restaurants, hospitality, fitness, retail, home services, and personal services, with named logos including Wendy's, Starbucks, Little Caesars, Reebok, ServiceMaster, Gold's Gym, Orangetheory, CertaPro Painters, and Campbell's. Revenue is reported to have grown 5X under CEO Gabby Wong since 2018. The company is ISO 27001 certified and actively engages with the International Franchise Association and the Franchise Council of Australia.
RizePoint firmographics
Firmographics- Name
- RizePoint
- Legal name
- RizePoint
- Website
- https://rizepoint.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- RizePoint is a quality management system (QMS) for franchise and multi-location brands, operating within FranConnect's AI-powered franchise management platform. It serves nearly 1,500 brands across QSR, hospitality, fitness, and retail, standardizing audits, automating corrective actions, and delivering compliance insights across 1 million+ locations.
- Ownership category
- akta.pro rank
RizePoint industry classification
Industry- Product category
- Franchise Quality Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Testing Laboratories (8734)
- akta.pro primary industry
- Quality Management Systems (QMS) & GxP Documentation (HLAGAKAD)
- akta.pro secondary industries
- Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH), Food Quality Management System (QMS) Design & Implementation (AFALALAA)
Keywords
Where RizePoint is headquartered
LocationHeadquarters
- HQ city
- Salt Lake City
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
RizePoint business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Software Platform Subscription: Subscription-based SaaS platform with modular design allowing brands to start small and expand as their system grows. Modules cover Development, Operations, Field Visits, Marketing, Financials.
- Professional Services: Global professional services, technology services, and training provided to support implementation and customer success.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
RizePoint product offering
Product offeringCore offering
RizePoint QMS is a quality management software product built specifically for franchise and multi-location brands. It streamlines compliance through standardized audits, automated corrective actions, mobile inspection capabilities, and real-time visibility across locations and regions. The product enables brand requirement standardization at scale and connects compliance data with operational and performance insights within the FranConnect ecosystem.
Product overview
RizePoint is a quality management product under FranConnect's AI-powered franchise and multi-location management platform. The platform follows a modular architecture consisting of six core pillars: Develop (Sales, Opener modules), Operate (Brand Consistency, Performance, RizePoint QMS, Optik IQ), Engage (Hub, Training and Development), Profit (Royalty Manager), Foundation (Command Center, Info Manager, Analytics), and AI-powered Frannie Agents. RizePoint QMS specifically handles quality management with standardized audits, corrective actions, and automated compliance workflows. The platform serves nearly 1,500 multi-location brands globally with over 1 million locations across industries including QSR, restaurants, hospitality, retail, fitness, home services, and business services.
Differentiator
Problem solved
Functional benefit
Products and services
- RizePoint QMS (Quality Management System)
Quantifiable outcome
- Customers grow at 5.5% annually vs 2.6% industry average (IFA) — 2.1x performance edge
- +5 more outcomes
Companies that use RizePoint
Customer profileNamed customers15 records
Segments9 records
Ideal customer profiles1 record
RizePoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability10 records
Feature10 records
RizePoint partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CRM and Accounting SystemscoreFranConnect Platform integrates with popular CRM, accounting, and marketing systems, along with APIs for custom integrations, keeping customer data connected across platforms.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
RizePoint competitors and assessment
Company assessmentEmerging players
- Brandmuscle: Brand standards and localized marketing platform for franchise and multi-location networks. Adjacent to the Brand Consistency module and Optik IQ offering in FranConnect's platform, with overlapping customer types in franchise marketing operations.
Direct peers
- Cority: Quality, EHS, and compliance platform with audit management, incident tracking, and operational analytics. Comparable to RizePoint in standardizing inspections and corrective actions across locations and franchises.
- FranchiseBlast: Mobile operations and audit platform purpose-built for franchise and multi-location brands. Closely comparable to RizePoint in franchise-specific inspections, corrective actions, and standardized brand compliance.
- Qualio: Cloud-native quality management software for regulated, multi-site enterprises. Competes with RizePoint QMS on quality document management, training tracking, and CAPA workflows.
- SafetyCulture: Mobile-first inspection, audit, and quality management platform serving multi-location and franchise operations. Direct competitor to RizePoint QMS for standardized audits, corrective action tracking, and compliance visibility across distributed sites.
- ETQ (now part of Propel Software): Enterprise quality management system software covering document control, CAPA, audits, and compliance workflows. Comparable to RizePoint QMS in addressing standardized quality processes and regulatory alignment for multi-site operators.
- MasterControl: Quality and compliance management platform with strong mobile QMS, audit, and training capabilities. Overlaps with RizePoint on automated corrective actions, document control, and inspection workflows across distributed networks.
- Crunchtime: Restaurant operations platform handling food cost, inventory, scheduling, and franchise performance. Direct adjacency to FranConnect in serving multi-location restaurant brands including QSR operators that overlap with customer segments like Bojangles and Little Caesars.
Broad incumbents
- ServiceNow: Enterprise workflow and process automation platform used for compliance, audit, and operational excellence. Broad incumbent alternative for the compliance, audit, and corrective action capabilities layered into RizePoint QMS and the FranConnect platform.
- Salesforce Industries: Major CRM and vertical cloud platform with franchise and consumer goods clouds. Broad incumbent alternative that competes with FranConnect's CRM-enabled sales, lead tracking, and franchise development workflows at enterprise scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
RizePoint social profiles
Digital presenceRizePoint compliance and trust
Trust signalCompliance1 record
RizePoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
RizePoint leadership team
Management profileNumber of profiles
Profiles1 record
RizePoint funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RizePoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RizePoint
What does RizePoint do?
RizePoint QMS is a quality management software product built specifically for franchise and multi-location brands. It streamlines compliance through standardized audits, automated corrective actions, mobile inspection capabilities, and real-time visibility across locations and regions. The product enables brand requirement standardization at scale and connects compliance data with operational and performance insights within the FranConnect ecosystem.
When was RizePoint founded?
RizePoint was founded in 1997. It employs 51 to 100 people.
Where is RizePoint based?
RizePoint is headquartered in Salt Lake City, United States, in the North America region.
How does RizePoint make money?
Two revenue lines are on record. Software Platform Subscription is the primary driver. The others are professional Services.
Who are RizePoint's main competitors?
Brandmuscle is listed as an emerging player. Direct peers are Cority, FranchiseBlast, Qualio, SafetyCulture, ETQ (now part of Propel Software), MasterControl and Crunchtime. Broad incumbents are ServiceNow and Salesforce Industries.
Does RizePoint have an API?
Yes. FranConnect Platform integrates with popular CRM, accounting, and marketing systems, along with APIs for custom integrations. FranConnect includes modules for Development, Operations, Field Visits, Marketing, Financials, and AI-driven insights through Frannie AI, with APIs enabling custom integrations so data stays connected across platforms.
What industry is RizePoint in?
RizePoint's product category is Franchise Quality Management Software. Its primary akta.pro industry code is HLAGAKAD, Quality Management Systems (QMS) & GxP Documentation, with a secondary code of HDAEAFAH, Industry-Specific CRM (Vertical CRM Suites). Its NAICS code is 54151 and its SIC code is 7370.