What Valicom does

Valicom is a US-based, privately held telecom expense management (TEM) company headquartered in Madison, Wisconsin. Founded in 1991, the firm targets mid-market and large enterprises that struggle to manage complex, multi-carrier telecom environments spanning wireline, wireless, data, and cloud connectivity. Its core customers are organizations with thousands of endpoints, dispersed mobile device fleets, and fragmented carrier relationships where billing errors, unused services, and administrative burden erode cost and operational efficiency.

The company's product suite is anchored by Clearview TEM Software, a proprietary platform that provides real-time inventory tracking, invoice processing, cost allocation, vendor dispute management, and Order & MACD (Moves, Adds, Changes, Disconnects) capabilities. Around this core platform, Valicom layers four service modules: Fully Managed TEM (a BPO-style offering with dedicated analyst support), Invoice Management & Bill Payment, Order & MACD Management, and a Risk-Free Telecom Services Audit. The firm's central technical and commercial thesis is that combining software with experienced human analysts — what it brands as 'human-augmented' technology — uncovers savings (typically 10–30% of client telecom spend) and reduces administrative workload (30–60%) that fully automated systems miss.

Valicom monetizes through quote-based annual subscriptions to Clearview, managed services engagements, and professional services for invoice processing and historical audits. Distribution is exclusively direct enterprise field sales with a high-touch, consultation-led motion ('Schedule a consultation' CTA). Pricing is not publicly disclosed. The company holds AOTMP Efficiency First Solution certification and maintains a 4.9/5 user rating across Software Advice, GetApp, and TrustRadius. Leadership is led by CEO Jeff Poirior. No external funding, M&A, or parent-company relationships are disclosed in available sources.

Name

Valicom

Legal name

Valicom

Website

https://www.valicomtech.com/

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Valicom is a US-based, privately held telecom expense management (TEM) company offering its Clearview TEM Software platform combined with managed analyst services to mid-market and large enterprises seeking to control multi-carrier telecom spend and reduce administrative workload.

Ownership category

akta.pro rank

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. TEM Software Licensing (Clearview): Clearview TEM Software platform subscription for telecom expense management including inventory tracking, reporting, and invoice processing capabilities
2. Fully Managed TEM (BPO Services): Outsourced telecom expense management services with dedicated analyst expertise, white-glove implementation and ongoing support - operates as a business process outsourcing model
3. Invoice Management & Bill Payment Services: Telecom invoice processing, cost allocation, and vendor bill payment services
4. Telecom Expense Audit Services: Risk-free audit services to identify billing errors, unused services, and optimization opportunities across telecom spend

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels11 records

Core offering

Valicom provides a telecom expense management (TEM) solution built around its proprietary Clearview TEM Software platform, which delivers inventory tracking, invoice processing, and reporting across wireline, wireless, data, and cloud connectivity. The offering is paired with human-augmented managed services (BPO), invoice management and bill payment, order and MACD lifecycle management, and risk-free historical telecom audits to reduce telecom spend and administrative burden for enterprises.

Product overview

Valicom offers a unified telecom expense management (TEM) solution combining the Clearview TEM Software platform with human-augmented managed services. The core platform provides inventory management, invoice processing, and reporting, which is enhanced through four supplementary service modules: Fully Managed TEM (BPO) for outsourced management with dedicated analyst support, Invoice Management & Bill Payment for automated AP processing, Order & MACD Management for telecom lifecycle changes, and Risk-Free Telecom Services Audit for historical billing analysis. The company combines its software with hands-on analyst expertise to deliver visibility, cost reduction, and administrative efficiency across wireline, wireless, data, and cloud connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• Clearview TEM Software + Host & Load Proprietary telecom expense management software platform providing inventory tracking, real-time reporting, and invoice processing capabilities for enterprise telecom environments across wireline, wireless, data, and cloud connectivity.
• Fully Managed TEM (BPO) Outsourced business process outsourcing service combining Clearview TEM software with dedicated analyst expertise for end-to-end telecom management and ongoing optimization for enterprise clients.
• Invoice Management & Bill Payment Automated invoice processing, cost allocation, and vendor bill payment services covering wireline, wireless, data, and cloud connectivity for enterprise telecom environments.
• Order & MACD Management Management of Moves, Adds, Changes, and Disconnects (MACD) for telecom services and devices, including order management and contract oversight for enterprise customers.
• Risk-Free Telecom Services Audit Risk-free historical audit service that identifies billing errors, unused services, and cost optimization opportunities across telecom providers for enterprise customers.

Quantifiable outcome

• 10-30% savings identified across client portfolios (e.g., $1M annual spend yields $100K-$300K impact)
• +3 more outcomes

Named customers11 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Tangoe: Long-established TEM market leader offering software and managed services for telecom, mobile, and cloud expense management. Acquired by NTT in 2024, Tangoe directly competes with Valicom across enterprise TEM, invoice processing, and usage optimization.
• Calero: Major TEM and SaaS expense management provider serving enterprises with telecom invoice management, usage optimization, and mobile device management. Directly comparable to Valicom in product scope and target mid-market/large enterprise buyer.
• MDSL: Global TEM and technology expense management vendor serving multinational enterprises across telecom, SaaS, and cloud spend. Comparable to Valicom on core TEM functionality, with broader international footprint.
• Sakon: Telecom and IT expense management platform providing invoice processing, mobile device management, and usage analytics for enterprises. Direct TEM competitor with similar mid-market and enterprise focus.
• WidePoint: Provider of telecom lifecycle management, expense management, and identity management solutions to government and enterprise clients. Competes with Valicom in TEM, particularly in regulated and public-sector verticals.
• Cass Information Systems: Provides telecom expense management, utility bill processing, and financial logistics services as part of a broader B2B information services platform. Overlaps with Valicom on telecom invoice management and BPO-style service delivery.
• Telesoft (now Anatole): TEM vendor serving carriers and enterprises with usage analytics, fraud detection, and expense management software. Comparable niche TEM focus, though with greater carrier-side exposure than Valicom.

Broad incumbents

• NTT Data: Global IT services conglomerate that acquired Tangoe in 2024, giving it a major enterprise TEM offering alongside broader digital transformation, consulting, and managed services. Indirect competitor via Tangoe; competes for large enterprise telecom management RFPs.
• Accenture: Global consulting and managed services firm that advises enterprises on telecom sourcing, contract optimization, and digital transformation. Competes with Valicom on the consulting/advisory layer of telecom expense reduction, especially at large enterprises.
• Deloitte: Big Four professional services firm with a telecom, media, and technology consulting practice advising on cost optimization and managed services. Competes with Valicom on the strategic consulting layer of enterprise telecom management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/valicom
• YouTubeyoutube.com/channel/UCJvhAazlBAQAT2OehJtXtlA
• Facebookfacebook.com/valicomcorp
• LinkedInlinkedin.com/company/valicom
• Instagraminstagram.com/valicomtech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valicom