VNS Westchester

What VNS Westchester does

VNS Westchester (legal name: Visiting Nurse Services in Westchester, Inc.) is a 120-year-old not-for-profit, Medicare-certified home healthcare agency and the largest independent agency of its kind in Westchester County. Founded in 1901 by a local physician and charity-minded women to care for hospital-discharged patients in Yonkers, the organization now operates across five New York counties — Westchester, the Bronx, Dutchess, Putnam, and Rockland — through a headquarters in White Plains and branch offices in Hopewell Junction and Brewster. Its core service offering bundles skilled nursing, rehabilitation therapies (physical, occupational, speech), medical social work, and home health aide services to roughly 10,000 patients annually, supplemented by specialty clinical programs in cardiac care, advanced wound and ostomy care, mental health, dysphagia, pain management and palliative care, and chronic disease management.

The technology stack is centered on clinical workflow automation rather than AI: a TeleHealth remote monitoring system (in operation since 2007) that captures daily vital signs via landline-connected devices, the CipherHealth "Voice" IVR-based patient engagement platform powering the VNSW Care Call post-discharge outreach program, digital wound imaging for specialist review, a POM GPS/alert system for field staff safety, the ElliQ companion robot deployed in a 2022 robotics pilot, and an interactive Sepsis Screening tool. The agency is Medicare-certified, CHAP-accredited, and has earned multiple HomeCare Elite Top Agency designations (2012, 2015, 2019) plus a consecutive two-year CMS #1 ranking in Westchester.

Revenue is generated predominantly through Medicare, Medicaid, and private insurance reimbursement on a per-service basis (the agency bills insurers directly and patients are responsible only for co-pays and deductibles), with a charitable-care model that does not turn patients away for inability to pay. The parent entity, Westchester Visiting Nurse Services Group, Inc., also operates two wholly-owned affiliates — VNSW at Home (private-duty certified home health aides) and VNSW Community Care Navigation (life planning and care navigation services for adults) — alongside the VNSW Foundation, Inc., which supports fundraising via donations, corporate sponsorships, and an annual benefit gala. The agency describes its operating scope as a $38 million home healthcare organization (per CFO appointment context). Go-to-market is referral-led via physicians, hospital discharge planners, and direct patient/family contact, with no outside equity, venture, or private-ownership disclosed.

Name

VNS Westchester

Legal name

Visiting Nurse Services in Westchester, Inc.

Website

https://vns.org

Company type

Private

Founded year

1901

Operating status

Operating

Headcount range

501–1,000 employees

Short description

VNS Westchester is a 120-year-old not-for-profit, Medicare-certified home healthcare agency — the largest independent one in Westchester — delivering skilled nursing, rehabilitation, social work, and home health aide services across five New York counties to roughly 10,000 patients annually.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)

akta.pro secondary industries

Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF), Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Memory Care Units within Skilled Nursing Facilities (SNF/Nursing Homes) (HLADACAC)

Keywords

• Home healthcare services
• Skilled nursing care
• Rehabilitation therapies
• Medical social work
• Chronic disease management

Headquarters

HQ city

White Plains

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicare/Medicaid Reimbursement: Government healthcare program reimbursement for home health services provided to eligible beneficiaries. The agency is Medicare-certified.
2. Private Insurance: Accepts reimbursement from a wide range of private insurance plans on assignment basis. Bills insurers directly and accepts payment per service contracts.
3. Donations/Foundation: VNSW Foundation raises funds through donations, corporate sponsorships, and annual benefit galas to support programs and charitable care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

VNS Westchester is a Medicare-certified, not-for-profit home healthcare agency that delivers in-home clinical and supportive services to patients in Westchester County. Its core offering encompasses skilled nursing, rehabilitation therapies (physical, occupational, and speech-language pathology), medical social work, and home health aide services, supplemented by chronic disease management, wound and ostomy care, mental health home care, dysphagia care, and palliative pain management programs.

Product overview

VNS Westchester is a not-for-profit Medicare-certified home healthcare agency offering a comprehensive portfolio of home healthcare services centered around its core offering: skilled nursing, rehabilitation therapies, medical social workers, and home health aides. The organization operates through affiliated entities including VNSW at Home (certified home health aides, formerly Westchester Care at Home) and VNSW @ CCN (Community Care Navigation for life planning and wellness services). Specialty clinical programs include Cardiac Disease Management with TeleHealth Remote Monitoring, Advanced Wound and Ostomy Care, Rehabilitation Services (physical, occupational, and speech therapy), Chronic Disease Management, Mental Health Home Care, Dysphagia Care, and Pain Management and Palliative Care. Technology-enabled programs include TeleHealth Remote Monitoring (since 2007) for daily vital sign monitoring, VNSW Care Call patient outreach using CipherHealth's Voice platform, an interactive Sepsis Screening tool, and ElliQ robot technology for elder care support.

Differentiator

Problem solved

Functional benefit

Products and services

• VNS Westchester Home Healthcare Services Comprehensive home healthcare program providing skilled nursing, rehabilitation therapies, medical social work, and home health aide services to patients in their homes across Westchester County, New York.
• VNSW at Home (formerly Westchester Care at Home) Private duty home care service providing non-medical in-home support and assistance, complementing the Medicare-certified skilled home healthcare offering.
• Cardiac Disease Management Program Specialized cardiac home care program delivering in-home monitoring, education, and skilled clinical follow-up for patients with congestive heart failure and other cardiac conditions.
• TeleHealth Remote Monitoring Remote patient monitoring service enabling home-based transmission of vital signs and clinical data to VNS Westchester clinicians for ongoing oversight of chronic conditions.
• Advanced Wound and Ostomy Care Specialty home care service delivered by trained wound and ostomy care nurses to manage complex wounds, post-surgical sites, and ostomy needs in the home.
• Rehabilitation Services In-home physical, occupational, and speech-language pathology therapy services aimed at restoring function, mobility, and communication for recovering or chronically ill patients.
• Chronic Disease Management Coordinated home-based care programs for chronic conditions such as CHF, COPD, diabetes, and Alzheimer's/dementia, providing clinical oversight, education, and self-management support.
• Mental Health Home Care Behavioral health home care program providing clinical assessment, counseling, and psychosocial support delivered by mental health-trained nurses and social workers in the home.
• Dysphagia Care Specialty clinical program addressing swallowing disorders, delivered by speech-language pathologists and clinical staff trained in dysphagia assessment and management at home.
• Pain Management and Palliative Care In-home pain management and palliative care services focused on symptom relief, comfort, and quality of life for patients with serious or advanced illness.
• ElliQ Robot Technology Program Program deploying ElliQ, an AI-powered companion robot, to support older adults aging at home by promoting engagement, reminders, and social connection in partnership with VNS Westchester's clinical services.

Quantifiable outcome

• Over 176,000 home visits to more than 9,300 people
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Health Care Advocates InternationalminorStrategic or Co-development Partner · 1 August 2024$15,199 grant to expand services and launch LGBTQ+ Care Navigation Program.
• NextFifty InitiativeminorStrategic or Co-development Partner · 1 August 2022$75,000 grant for innovative pilot home care robotics program. Featured on News 12 discussing the launch of the program.
• Waterstone of WestchestercoreStrategic or Co-development Partner · 1 April 2022Partnership to provide high-quality home care services to residents of Waterstone of Westchester senior living community in White Plains. VNSW opened offices at the facility as part of this care coordination arrangement.
• Aging in America, Inc.minorStrategic or Co-development Partner · 1 December 2017$25,000 grant from Aging in America, Inc. to support integration of Sepsis Screening, Education and Intervention Tool into clinical practice. VNSW Foundation matched with additional $25,000 for staff training.
• Vital Care ServicesminorImplementation/ SI/ Consulting Partner · 1 April 2017Partnership funded by NYSDOH Workforce Retraining Grant to train home health aides, RNs, and administrators on digital health technology tools for chronic disease management.
• Home Care Association of New York State (HCA)coreStrategic or Co-development Partner · 1 January 2017HCA is a founding member organization. VNSW hosted HCA's 'Stop Sepsis at Home NY' Hudson Valley Regional Training Session. CEO Timothy Leddy appointed to HCA Board of Directors.
• CipherHealthcoreTechnology or Integration · 1 October 2016Partnership with NYC-based health technology company to implement the 'VNSW Care Call' patient outreach program using CipherHealth's interactive patient engagement platform 'Voice'. The 90-day pilot launched in September 2016 and achieved 73% patient engagement rate.
• Community Home Health CareminorStrategic or Co-development Partner · 1 March 2014Partnership with Community Home Health Care in Spring Valley (Rockland County) to coordinate care for patients transitioning from hospitals and facilities to home setting.

Scale indicators7 records

Recent moves12 records

Expansion highlights8 records

Broad incumbents

• Encompass Health: Large national operator of inpatient rehabilitation hospitals and home health services. Comparable rehabilitation therapy and post-acute care offerings but operates across an institutional-residential continuum at much greater scale.
• BrightSpring Health Services: Diversified home and community-based health services provider offering home health, hospice, pharmacy, and home infusion. Comparable in delivering community-based skilled services, though operates at much larger scale across multiple service lines.
• CenterWell Home Health (formerly Kindred at Home): Humana-owned national home health platform offering skilled nursing, therapy, and hospice. Comparable core offerings with substantially broader geographic footprint and integrated payer-provider economics.
• Amedisys: Large publicly traded home health and hospice operator with national scale. Comparable in core Medicare-certified skilled nursing and therapy offerings, but operates as a for-profit, multi-state platform with significantly greater scale and capital access.

Direct peers

• Visiting Nurse Service of New York (VNSNY): Large nonprofit visiting nurse association serving the New York metropolitan area. Closest direct peer in terms of nonprofit Medicare-certified home health model, skilled nursing focus, and integration with hospital systems in the same metro region.
• Bayada Home Health Care: Major nonprofit home health provider operating across multiple states with similar Medicare/Medicaid-certified skilled nursing, therapy, and aide services. Closely comparable in mission, service mix, and reliance on referral-driven patient acquisition.
• Trinity Health At Home: Nonprofit Catholic health system home care division operating across multiple states with skilled nursing, therapy, hospice, and palliative care. Closely aligned mission and service portfolio with VNSW's hospital-system-affiliated nonprofit model.

Emerging players

• Health Recovery Solutions (HRS): Technology vendor providing remote patient monitoring and telehealth platforms specifically to home health and hospital-at-home programs. Comparable technology differentiator relevant to VNSW's TeleHealth RPM program and signals the competitive vendor landscape.
• Modivcare (formerly American Medical Response / LogistiCare): Diversified non-emergency medical transportation, personal care, and home monitoring provider. Partially overlapping with VNSW's community-based personal care and remote patient monitoring capabilities but positioned as a tech-enabled, multi-state platform.

Regional players

• Catholic Health Home Care: Long Island-based nonprofit home health agency providing skilled nursing, rehab, and aide services. Comparable in nonprofit Medicare-certified model and referral-driven GTM, though concentrated in a different New York sub-region.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/VNS-Westchester/115445321960751
• LinkedInlinkedin.com/company/2907944
• Xx.com/VNSWestchester

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VNS Westchester