Cybernetics

What Cybernetics does

Cybernetics Pvt. Ltd. is a Nepal-based private technology company founded in 1999 and headquartered in Kathmandu. It operates four interlocking business lines: (1) a Tuya-compatible smart home and IoT product portfolio spanning security sensors, PTZ cameras, video doorbells, face-recognition and fingerprint smart locks, smart switches/sockets, and water-level controllers; (2) the Healthy Health Package, a subscription-style health offering combining whole-body checkups, nutrition/fitness plans, and doctor visits delivered via partner Kathmandu Pathlab; (3) IT hardware distribution, anchored by its 2007 authorized Lenovo distributorship and additional reseller status with HP, Dell, and Sony; and (4) government and institutional IT services, including call-center operations with Nepal Telecom since 2014, 4G broadband rollout support in 2018, and rural municipality digitization projects since 2023.

The company's underlying technology is a Tuya-integrated IoT stack combined with M2M communication expertise, with select products adding face recognition (Z14 lock) and motion-detection analytics. Products are sold direct-to-consumer via the Cybernetics.com.np e-commerce site with quotation-based configuration, on-site installation, and an optional Annual Maintenance Contract. Notably, the company has built an employee-driven TikTok marketing engine in which nearly half of staff produce content, attributing 45% of January 2026 customer acquisition to this channel. Pricing starts at NPR 14,000 for domestic smart home packages and USD 38 for Abroad Packages targeting Nepali expatriates, with all-inclusive VAT and full upfront payment.

Revenue is generated through hardware sales (IoT devices, IT products), subscription/recurring streams (Healthy Health Package, AMC), and professional services (government IT, telecom, smart city). Customer segments include domestic Nepali households, Nepali expatriates, government bodies (Nepal Telecom, Election Commission, CAAN, Badimalika Municipality), NGOs (UNICEF, UNDP, GIZ, Save the Children), and educational institutions. The company remains bootstrapped with no disclosed external funding, is privately held, and employs 101-250 people.

Name

Cybernetics

Legal name

Cybernetics Pvt. Ltd.

Website

https://cybernetics.com.np

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Cybernetics is a Nepal-based private technology company that sells a Tuya-compatible smart home/IoT ecosystem, IT hardware distribution (Lenovo), the Healthy Health Package health service, and government IT solutions to domestic households, Nepali expatriates, government bodies, and NGOs.

Ownership category

akta.pro rank

Product category

Smart Home Security and IoT Solutions

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822), Retail-Computer & Computer Software Stores (5734), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Home Security & Access Control (Cameras, Alarms, Smart Locks) (HSAPAQAB)

akta.pro secondary industries

Smart Lock Installation, Retrofit & Door Hardware Services (HSAHAEAB), Smart Doorbell Cameras (Wi‑Fi/App-Connected) (HSAHAIAE), Smart Security Cameras & Surveillance Systems Retail (CRAIAMAF), Waste Management & Smart Sanitation (Facilities) (HSAPAPAM), Smart Home, IoT & Home Security Distribution (CRAOACAF)

Keywords

• Smart home security
• IoT and M2M
• IT distribution services
• Smart automation solutions
• Remote health monitoring

Headquarters

HQ city

Kathmandu

HQ country

Nepal

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Smart Home Security Products: Sale of smart home security devices including cameras, door locks, sensors, and gateway panels. Products are sold with installation service and optional AMC.
2. Health Packages: Healthy Health Package offering whole body checkups, nutrition and fitness plans, doctor visits, and pathology services. Serves Nepali expatriates caring for family back home.
3. IoT and Smart City Solutions: Internet Management Solutions, ICT-based remote monitoring, Smart Bus Solutions, Networking Solutions, and telecommunication services
4. IT Products Distribution: Authorized distributor for Lenovo products; also partners with Hewlett Packard, Dell, Sony for IT products and solutions
5. Annual Maintenance Contract (AMC): Optional ongoing maintenance and support contracts for smart home installations

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Cybernetics sells and installs Tuya-compatible smart home security and automation products (cameras, smart locks, sensors, switches, water level controllers, interactive boards) for households and businesses in Nepal. It also distributes IT hardware from Lenovo, HP, Dell, and Sony, and provides IT consulting, digitization, smart city, and telecom-related solutions for government and enterprise clients. Complementary offerings include subscription-based Healthy Health Packages and Annual Maintenance Contracts (AMC) for installed systems.

Product overview

Cybernetics offers an integrated portfolio of smart home security, automation, and healthcare solutions for the Nepal market. The core offering centers on a TUYA-powered smart home ecosystem comprising security sensors (door/window, gas leakage, fire/smoke detectors), smart surveillance (PTZ cameras, video doorbells), and access control devices (face recognition, fingerprint, RFID, and keypad smart locks). Water management products include automatic government water supply controllers and smart overhead tank controllers. Home automation is delivered through Wi-Fi smart switches, wall sockets, and integrated appliances. The company also provides Smart Interactive Boards (65" and 75") for education and business settings. Complementary services include the Healthy Health Package for remote family health monitoring, Domestic and Abroad packages for Nepali expatriates, and Privilege Membership with insurance benefits. All smart devices are controlled via the TUYA Smart/Smart Life mobile apps, with voice control support through Amazon Alexa and Google Assistant.

Differentiator

Problem solved

Functional benefit

Brands

• Healthy Health Package: A comprehensive health package offering whole body checkups, nutrition and fitness plans, and door-to-door healthcare services.

Products and services

• Smart Home Security System Comprehensive smart home security solution including sensors (door/window, gas leakage, fire/smoke), cameras, smart locks, and gateway panels integrated with the Tuya platform for remote monitoring and control. Targeted at Nepalese households and businesses seeking modern home/office security and automation.
• Healthy Health Package Subscription-based healthcare service package providing whole body checkups, personalized nutrition and fitness plans, essential health services, and home doctor visits delivered in coordination with Kathmandu Pathlab. Targeted at Nepali expatriates who want remote visibility into family health back home.
• Automatic Government Water Supply Controller Smart water management device that automatically controls pump operation based on water levels, preventing overflow and dry running with energy-efficient operation. Designed for residential and government water supply applications.
• Smart Overhead Water Tank Controller Wi-Fi enabled water level controller with app-based monitoring, automatic refill management, and push alarm notifications for overhead tank water level control. Targeted at households and small businesses.
• Smart Door Lock with Face Recognition (Z14) Advanced smart door lock with face recognition powered by Tuya, supporting 50 faces, 100 fingerprints, 100 magnetic cards, and Wi-Fi connectivity. Targeted at residential and light commercial access control.
• TUYA Wi-Fi Smart Glass Door Lock Smart glass door lock with Wi-Fi and Bluetooth connectivity, supporting fingerprint, card, password, app, and remote control unlock methods. Designed for glass door residential and commercial applications.
• Electric Digital Fingerprint Smart Door Lock Smart door lock with fingerprint recognition supporting up to 100 fingerprints, compatible with Tuya Wi-Fi and TT Lock Bluetooth apps. Targeted at residential and small office access control.
• Smart Home Secure Door Lock (SecureM3) Smart rim door lock with Wi-Fi connectivity via Tuya Smart app, storing up to 299 passwords and 100 fingerprints, supporting dynamic password generation and timed access. Targeted at residential security.
• Electric Rim Door Lock with Remote & Card RFID electric control rim lock for residential or commercial access control with fail-secure design, supporting up to 1000 user cards. Targeted at offices, hotels, and apartments.
• Tuya Smart Intelligent Security Camera (PTZ) Outdoor PTZ security camera with 4MP resolution, Wi-Fi connectivity, motion detection and tracking, two-way audio, night vision up to 8 meters, and cloud storage support. Targeted at residential and commercial surveillance.
• TUYA Outdoor Video Doorbell DDV-205 1080P video doorbell with 160-degree wide angle lens, PIR human detection, two-way intercom, rechargeable battery, and integration with EU chimes. Targeted at residential entry security.
• 4.3" Security Gateway Panel Central hub for smart home security systems with 1500mAh lithium battery, wireless 433MHz connectivity, and USB charging for comprehensive property monitoring. Provides central control for alarm sensors.
• Stand-Alone Fire & Smoke Detector Smart smoke sensor with DC 9V battery, 80dB alarm, low battery alert, and operating temperature range of 0°C to +50°C. Targeted at residential and commercial fire safety.
• Smart Wi-Fi Universal Wall Socket with Dual USB Wi-Fi enabled wall socket with dual USB charging ports (9V-2A and 5V-1.2A), supporting Alexa and Google Assistant voice control, energy monitoring, and app scheduling. Targeted at residential and small office smart automation.
• 3 Gang Smart Wi-Fi Mini Switch 10A Wi-Fi smart switch with 3 gang control for remote monitoring and controlling electrical appliances via smartphone, compatible with Tuya and Smart Life apps. Targeted at residential and commercial lighting/appliance control.
• 2 Gang Smart Wi-Fi Mini Switch 16A Wi-Fi smart switch with 2 gang control, 16A capacity, energy monitoring, and voice control support via Alexa and Google Home. Targeted at residential smart lighting and appliance automation.
• Smart Wi-Fi Mini Switch 1-Gang 16A Single gang Wi-Fi smart switch with 16A capacity for remote electrical control without energy monitoring feature. Targeted at residential and small office smart automation.
• 75" Smart Interactive Board (IS-7618) 75-inch interactive flat panel with 4K resolution, Android 13.0, 20-point IR touch, built-in 4K camera with 8 array mic, Wi-Fi 6 support, and OPS slot. Targeted at schools, training rooms, and corporate meeting spaces.
• 65" Smart Interactive Board (QEOYO65CAW) 65-inch interactive flat panel with 4K display, built-in 4K 13MP camera with 8 array microphone, aluminum frame, and 16:9 aspect ratio. Targeted at educational institutions and enterprises.
• 65" Smart Interactive Board Without Webcam (QEOYO65AW) 65-inch interactive flat panel without webcam, featuring 4K resolution, Android 11.0, 20-point touch, NFC support, and anti-glare toughened glass. Targeted at classrooms and conference rooms.
• Annual Maintenance Contract (AMC) Optional ongoing maintenance and support service for installed smart home products, offered as an add-on to product purchases. Targeted at households and businesses needing continued technical support.
• Privilege Membership Program Membership program offering health packages with insurance benefits and priority support services. Targeted at consumers seeking bundled health and security benefits.

Quantifiable outcome

• 45% of January 2026 customers attracted through employee TikTok videos

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Nepal TelecomcoreStrategic or Co-development Partner · 1 January 2014Long-standing collaboration since 2014 for call center operations. In 2018, collaborated to provide 4G broadband services across the nation. Handles Qatar Visa Center call services since 2021.
• LenovocoreChannel Partner/ Reseller/ Distributor · 1 January 2007First authorized distributor for Lenovo products in Nepal since 2007. Provides IT products and solutions including laptops, desktops, and related hardware.
• Himalayan Bank LimitedcoreOthersTrusted banking partner providing secure payment gateway services for online transactions. Enables customers worldwide to make secure payments through the Cybernetics website with reliable security protocols.
• Kathmandu Pathlab and Diagnostic Center Pvt. Ltd.coreStrategic or Co-development PartnerHealth partner providing pathology services for the Healthy Health Package. Provides comprehensive health checkups, routine tests, and specialized diagnostics as part of Cybernetics' health and wellness offerings.
• Hewlett PackardminorChannel Partner/ Reseller/ DistributorIT products partnership providing HP hardware including computers and peripherals through innovative sales methodologies.
• DellminorChannel Partner/ Reseller/ DistributorIT products partnership providing Dell hardware through innovative sales methodologies.
• SonyminorChannel Partner/ Reseller/ DistributorIT products partnership providing Sony electronics and technology products through innovative sales methodologies.
• Tuya SmartcoreTechnology or IntegrationTechnology integration partner providing the Tuya smart home platform that powers Cybernetics' IoT devices. Enables remote monitoring and control via Tuya and Smart Life mobile applications.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Google Nest: Smart home and security ecosystem from Google encompassing cameras, doorbells, locks, and alarms. Comparable product surface to Cybernetics with much larger global brand and R&D resources.
• Ring (Amazon): Direct seller of video doorbells, security cameras, and home security ecosystems. Ring overlaps strongly with Cybernetics' PTZ camera and video doorbell product lines and represents the type of global brand that could enter Nepal.
• Honeywell Home: Established smart home and building automation player offering security panels, sensors, water leak detectors, and connected thermostats. Product overlap with Cybernetics' smart security and water management lines, but with global scale.
• Vivint Smart Home: Integrated smart home security and automation provider combining cameras, locks, sensors, and professional monitoring. Comparable end-to-end offering to Cybernetics' smart home package model with AMC-style recurring service emphasis.
• ABB (Smart Buildings): Global smart building automation company with IoT controls for residential and commercial environments. Comparable on the smart electricals and water management automation dimensions of Cybernetics' portfolio.

Others

• Tuya Smart: Global IoT platform provider whose Tuya ecosystem underpins all of Cybernetics' smart home devices. Tuya is the technology enabler/partner, not a direct competitor, but its app and cloud define the user experience for Cybernetics' products.
• Lenovo: Principal IT distribution brand that Cybernetics has represented as authorized distributor in Nepal since 2007. Comparable as a distribution partner reference point for hardware-led IT businesses in emerging markets.

Emerging players

• Xiaomi (Mi Home / Aqara): Global smart home ecosystem with comparable Tuya-style device breadth (cameras, locks, sensors, switches). Xiaomi's brand and pricing power in South Asia make it the most likely competitive entrant into Nepal's smart home segment.

Direct peers

• Arlo Technologies: Pure-play smart security camera and doorbell company. Closely comparable product category (Wi-Fi security cameras with motion detection) to Cybernetics' PTZ camera and video doorbell offerings.
• SimpliSafe: DIY smart home security provider with bundled sensor kits, cameras, and optional monitoring. Closely comparable to Cybernetics' smart security gateway panel + sensor package model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cybernetics_123
• Facebookfacebook.com/NTCybernetics
• LinkedInlinkedin.com/company/ntcybernetics

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cybernetics