CRI

What CRI does

CRI (Communications Resource, Inc.) is a privately held federal systems integrator founded in 1994 and headquartered in McLean, Virginia, with a secondary office in Alexandria, Virginia. The company provides integrated physical security, information technology, and program management services — operating as a certified Minority and Woman-Owned Small Business (WOSB) under President & CEO Victoria Johnson.

The firm's core technology portfolio centers on Physical Security Information Management (PSIM), Enterprise Physical Access Control Systems (EPACS), biometric identity solutions, video management systems, intrusion detection, and integrated electronic security systems. CRI's proprietary PSIM solution centrally manages security data across approximately 350 Department of State facilities worldwide, while its Enterprise Biometric Identification System has deployed 227 fingerprint scanner kits across all 50 U.S. states plus Puerto Rico, Guam, and the Mariana Islands, with 500,000+ fingerprint files stored in FedRAMP-authorized cloud infrastructure achieving 99% reliability. The company is one of few Certified HSPD-12 Systems Integrators, has issued 200,000+ PIV cards during HSPD-12 migration programs, and integrates more than 200 legacy PACS into enterprise systems. Complementary offerings include cloud migration services via AWS Partner Network membership (with Zero Trust and FedRAMP alignment), IT modernization, and program management office support.

CRI generates revenue through federal government professional services contracts delivered primarily via GSA contract vehicles — OASIS+ WOSB (Facilities Domain), OASIS+ SB, GSA Schedule 84, and GSA IT 70 — supplemented by direct agency awards. Pricing is contract-based through government procurement vehicles (no public consumer pricing) and revenue streams are a mix of project-based multi-year BPAs/task orders and recurring managed services for installed security systems. The customer base is concentrated in U.S. federal agencies including the Department of State ($81M, 10-year PSIM contract), NARA ($10.7M, 5-year NSIPSS BPA), USDA, Department of Commerce, CMS (HHS), and the Department of the Treasury; one disclosed commercial customer is Curio Wellness. CRI also derives channel revenue as a LenelS2 Top 10 Federal Government Value-Added Reseller integrating access control, video surveillance, and mobile credentialing platforms.

Name

CRI

Legal name

Communications Resource, Inc.

Website

https://cri-solutions.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

CRI (Communications Resource, Inc.) is a privately held, WOSB-certified federal systems integrator providing integrated physical security (PSIM, EPACS, biometrics), IT modernization, and program management services primarily to U.S. federal agencies including the Department of State and NARA.

Ownership category

akta.pro rank

Product category

Federal Security Integration Services

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)

akta.pro secondary industries

Customer Service, Support & Contact Center CRM (HDAEAFAC), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)

Keywords

• Federal security integration
• Physical access control
• Identity credentialing management
• Program management services
• Cloud migration services

Headquarters

HQ city

Mclean

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Federal Government Professional Services: CRI generates revenue primarily through federal government contracts for security integration, IT services, and program management. Services are delivered through GSA contract vehicles (OASIS+, Schedule 84, IT 70) and direct agency awards. Revenue is project-based with multi-yearBlanket Purchase Agreements and task orders.
2. Security Systems Integration and Maintenance: One-time and recurring revenue from design, installation, and maintenance of integrated electronic security systems including access control, CCTV, intrusion detection, and PSIM solutions for federal facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

CRI (Communications Resource, Inc.) is a federal government-focused security systems integrator that designs, deploys, and manages enterprise physical security and IT solutions for U.S. government agencies. Its core offerings include integrated electronic security systems (access control, video surveillance, intrusion detection, PSIM), Enterprise Physical Access Control Systems (EPACS), biometric identity solutions, HSPD-12/PIV credentialing, FedRAMP cloud migration, and program management office services delivered through GSA contract vehicles.

Product overview

CRI (Communications Resource, Inc.) is a security information management solutions integrator offering an integrated portfolio of enterprise security, management solutions, and information technology services. The core offerings consist of Enterprise Security Services (integrated electronic security systems, access control, video surveillance, intrusion detection), Management Solutions (PMO services, strategic planning, program management), and IT Services (custom development, cloud solutions, information assurance). Key product lines include Physical Security Information Management (PSIM) for command and control at approximately 350 global facilities, Enterprise Physical Access Control Systems (EPACS) under the NARA NSIPSS BPA, and biometric identity solutions including fingerprint and iris recognition. CRI operates as a LenelS2 Top 10 Federal Government VAR and AWS Partner Network member, providing cloud migration services with FedRAMP-authorized infrastructure. The company holds OASIS+ WOSB and Small Business contract vehicles for federal acquisition, alongside GSA Schedule 84 and IT 70 contracts. Services support compliance with FISMA, ICAM, NIST Guidelines, HSPD-12/FIPS 201, and Zero Trust architecture requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Enterprise Security Services Comprehensive integrated electronic security services ensuring compliance with the latest federal security standards, covering access control, video surveillance, intrusion detection, and PSIM for individual facilities, nationwide organizations, and global federal enterprises.
• Management Solutions Technical products and services that optimize business practices through program requirements analysis, tailored tools, and management structures providing effective program management office (PMO) services, including PMO establishment, strategic planning, business process analysis, and portfolio/program/project management.
• Information Technology Services IT solutions for federal clients including custom development and modernization, cloud solutions, software operations and maintenance, information assurance, enterprise architecture support, help desk services, COTS product implementation, and independent system testing and validation.
• Physical Security Information Management (PSIM) Proprietary PSIM solution that centrally manages, displays, processes, and archives security data from devices across approximately 350 global Department of State facilities, providing situational awareness and command and control for compound and facility protection at diplomatic missions.
• Enterprise Physical Access Control System (EPACS) Nationwide physical access control system installation and integration services for federal agencies, including access control, video management systems, intrusion detection, and vehicle barrier systems with centralized PMO support.
• Cloud Migration Services Federal agency cloud migration solutions including planning, preparation, and deployment with proven, repeatable processes for migration planning, cloud vision establishment, data-driven business case development, migration tracking, process automation, and ongoing management and maintenance. Includes Zero Trust alignment and information assurance integration.
• HSPD-12/FIPS 201 Products & Support HSPD-12 compliant Physical Access Control System migration and compliance solutions including PMO establishment, PIV card migration, Public Key Infrastructure testing and validation, role holder training, program communications, credentialing support, and helpdesk support.
• Identity Credentialing & Access Management

Quantifiable outcome

• Achieved $13.5M in cost savings for government customer through Enterprise PACS migration to HSPD-12 standards
• +6 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• LenelS2coreChannel Partner/ Reseller/ Distributor · 1 July 2025LenelS2 is the global leader in advanced physical security solutions including access control, video surveillance, and mobile credentialing. CRI is recognized as a Top 10 Federal Government Value-Added Reseller by LenelS2, a distinction reserved for partners delivering critical, high-impact security solutions. CRI integrates and supports LenelS2 systems to meet the unique and evolving challenges of federal customers.
• AWS Partner Network (APN)coreTechnology or Integration · 30 March 2023CRI is a member of the AWS Partner Network and uses innovative products to strengthen cloud migration service offerings. CRI helps federal clients establish data-driven business cases for cloud migration, track migrations, streamline and automate migration processes, improve data storage management, and provide ongoing management and maintenance.
• IAPMO SCBminorOthersIAPMO SCB (International Association of Plumbing and Mechanical Officials Standards and Certification Body) registered CRI's ISO 9001:2015 Quality Management System certification, recognizing compliance with international quality management standards.

Scale indicators18 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• M.C. Dean: Large systems integrator specializing in federal physical security, electronic security, and PSIM deployments for DoD and federal civilian agencies — closely mirrors CRI's enterprise security integration and PSIM capabilities, but at materially larger scale.
• Convergint Technologies: Global security systems integrator delivering access control, video surveillance, intrusion detection, and PSIM integrations with a federal practice; comparable in offering mix and delivery model, but with broader commercial reach.
• Kastle Systems: Provider of managed PACS, video surveillance, and visitor management with a federal/government real estate footprint; comparable in access control and managed security services delivery for high-security facilities.
• ID Technologies: Federal systems integrator focused on physical security, identity, and access management for DoD and federal civilian agencies; highly comparable to CRI's HSPD-12/ICAM and PACS mission.
• Salient CRGT: Federal IT and cybersecurity services provider with overlapping federal civilian/DOD customers and security integration capabilities; aligns with CRI's IT services and information assurance offerings.
• CNI (Communication Networks Installers): Federal-focused low-voltage and security systems integrator delivering PACS, video surveillance, and IT infrastructure to federal agencies; direct comparable in delivery model, contract vehicles, and federal customer mix.

Broad incumbents

• Securitas (Government Services): Global security conglomerate whose government services arm addresses physical security, electronic security, and PSIM for federal customers; broader portfolio and far larger scale, with overlapping capabilities in federal facilities security.
• Leidos: Large federal IT/security prime with deep federal civilian and intelligence agency footprint; broader portfolio where CRI's PACS/PSIM/biometric offerings are a sub-component of larger federal security programs.
• Amentum: Federal services and technology integrator with significant presence across civilian, defense, and intelligence agencies; competes with CRI on security integration and IT modernization task orders under similar contract vehicles.
• Pinkerton Government Services: Government-focused security services arm of Pinkerton offering physical security, consulting, and federal protective services; broader mandate where CRI's systems-integration practice overlaps on federal facility protection programs.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CRICorporation
• LinkedInlinkedin.com/company/cri-va

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRI