Vyntelligence
Vyntelligence is a UK-based SaaS company that provides an Agentic Video Intelligence platform converting short field videos into AI-driven structured insights for utilities, telecoms, and retail enterprises. The platform is sold via enterprise subscriptions and serves 90% of top UK utilities.
- Company typePrivate
- Founded2013
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Vyntelligence does
Vyntelligence (operating as humanLearning Ltd., founded 2013, headquartered in London) provides an enterprise SaaS platform called Vyn that converts short guided videos captured via mobile or browser into structured, actionable data using multimodal AI. The platform combines Computer Vision, Natural Language Processing, Speech-to-Text, and Audio Enhancement into vertically specialised models fine-tuned to utility, telecom, and retail workflows, with a no-code Smart Agents Toolbox launched in June 2026 enabling operational teams to configure autonomous AI agents for inspections, triage, and supervision. Customers include 90% of top UK utilities (Northumbrian Water, SSE, Cadent Gas, Severn Trent, SSEN Distribution), major telecoms (Openreach, Gigaclear, Cornerstone), and retailers (Currys), served through direct enterprise field sales on quote-based annual or multi-year subscriptions. The platform integrates via REST APIs with Salesforce, ServiceNow, IBM Maximo, and Autodesk, and is offered with enterprise-grade security including ISO 27001, GDPR, and IASME compliance, SSO via OAuth 2.0/OpenID Connect, and US patents covering Smart Data Capture and AI-driven insights.
Vyntelligence monetises through enterprise SaaS subscriptions priced on a quote basis, with customers reporting measurable outcomes such as up to 78% faster quote generation at Cadent Gas, 90% reduction in flooding incidents at Northumbrian Water, 100% remote auditing at Openreach, and 326,000 kg of carbon saved across deployments. The company operates a remote-first model with 11–50 employees, distributes through direct enterprise field sales complemented by events (Utility Week Live, Connected Britain, Smarter Services Executive Symposium), and is expanding internationally, with a $30 million Series B closed in November 2025 (co-led by Blume Equity and Morgan Stanley Investment Management's 1GT climate fund) earmarked for US market entry. Revenue is not publicly disclosed; the Series B investor mix and rapid US build-out signal a company transitioning from UK-centric utility penetration to multi-geography scale.
Vyntelligence firmographics
Firmographics- Name
- Vyntelligence
- Legal name
- humanLearning Ltd.
- Website
- https://vyntelligence.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Vyntelligence is a UK-based SaaS company that provides an Agentic Video Intelligence platform converting short field videos into AI-driven structured insights for utilities, telecoms, and retail enterprises. The platform is sold via enterprise subscriptions and serves 90% of top UK utilities.
- Ownership category
- akta.pro rank
Vyntelligence industry classification
Industry- Product category
- Field Service Video Intelligence Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Model Development & Training Platforms (AutoML, Notebooks, Feature Stores) (HDAEANAB)
Keywords
Where Vyntelligence is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Vyntelligence business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Vyn operates as a SaaS platform sold via enterprise subscriptions. The platform is offered as a managed service with annual or multi-year contract billing. Customers include utilities, telecoms operators, and retailers who pay for access to the Agentic Video Intelligence platform, including video capture workflows, AI analytics, dashboards, and integrations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS subscription — pricing not publicly disclosed |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels10 records
Vyntelligence product offering
Product offeringCore offering
Vyntelligence sells the Vyn Agentic Video Intelligence platform, a mobile-first cloud SaaS that turns short, browser-captured videos from customers, contractors, and field workers into structured, AI-driven insights for utilities, telecoms, and retail enterprises. The platform covers customer self-service, capital delivery, operations and maintenance, and risk and compliance workflows, and is augmented by the Vyn Smart Agents Toolbox for configuring autonomous AI agents and Vyn SmartVideoNotes for guided video capture. It is licensed on annual enterprise subscriptions and integrates with Salesforce, ServiceNow, IBM Maximo, and Autodesk via REST APIs.
Product overview
Vyntelligence offers Vyn, an Agentic Video Intelligence platform designed for customers, contractors, and colleagues. The product portfolio centers on Vyn SmartVideoNotes, a short video capture and analysis solution that transforms unstructured field work into structured, actionable data. The platform comprises Customer Experience (CX) solutions for customer self-service and support, and Field Experience (FX) solutions for capital delivery, operations & maintenance, and risk & compliance. A recent addition is the Vyn Smart Agents Toolbox, which enables operational teams to configure AI agents without coding. The platform integrates advanced Generative AI models across video, vision, and speech to deliver computer vision, speech-to-text, anomaly detection, and autonomous agent capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Vyn® Smart Agents Toolbox: AI agent configuration tool allowing operational experts to create AI agents for inspections, customer triage, supervision, and operational workflows without coding.
- Vyn® SmartVideoNotes®
Products and services
- Vyn Agentic Video Intelligence Platform Core enterprise SaaS platform that captures short guided videos from customers, contractors, and field workers via mobile browser and transforms them into structured, AI-driven insights for utilities, telecoms, and retail enterprises. Includes multimodal AI (Computer Vision, NLP, Speech-to-Text), verticalised domain models, and integration with Salesforce, ServiceNow, IBM Maximo, and Autodesk.
- Vyn SmartVideoNotes Short, browser-based guided video capture workflow that lets customers, contractors, and field workers document work using smartphones without downloading an app, generating structured data from unstructured video for downstream automation.
- Vyn Smart Agents Toolbox AI agent configuration tool that enables operational teams to create custom AI agents for site supervision, triage, surveying, and inspections without code or AI expertise, acting as virtual on-site experts watching, listening, and interpreting video content.
- Vyn Customer Experience (CX) Customer-facing solution suite covering Connections (new service setup) and Customer Support (issue resolution), empowering end customers to capture guided videos to initiate service, generate more accurate quotes, and achieve shorter order-to-delivery times.
- Vyn Field Experience (FX) Field operations solution suite covering Capital Delivery (construction and installation), Operations & Maintenance (asset management), and Risk & Compliance (safety documentation), enabling real-time collaboration between desk and field teams, video evidence of job completion, and AI-powered guided workflows.
Quantifiable outcome
- Up to 78% reduction in time to quote for new gas connections (Cadent Gas)
- +11 more outcomes
Companies that use Vyntelligence
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
Vyntelligence technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability15 records
Feature6 records
Vyntelligence partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- SSEN DistributioncoreSSEN Distribution is the first Distribution Network Operator to use Vyn® smart video surveys to help customers apply for heat pumps and EV charger connections. The partnership embeds AI-powered video analysis into the customer connection process, reducing the need for site visits and supporting the UK's decarbonisation goals. A two-year pilot proved effectiveness before wider rollout.
- NLconnectminorVyntelligence joined NLconnect, the Dutch industry association for telecom, broadband, and fibre optic industries. Membership strengthens Vyntelligence's presence in the Dutch market and enables collaboration with approximately 90 NLconnect member companies active in network construction and management.
- Northumbrian Water GroupcoreExpanded partnership for total asset optimisation using video intelligence across the water sector. Collaboration aims to enhance predictive maintenance, safety, and resource management through AI-driven video analysis, driving significant operational savings. The partnership was shortlisted for two Water Industry Awards 2026.
- GigaclearcoreGigaclear became the first retail fibre provider to adopt Vyntelligence's Agentic AI-powered platform, setting a new benchmark for innovation in UK fibre. The partnership enables customers to capture guided videos of their homes for installation planning, preventing nearly 200 avoidable site visits from over 1,100 customer submissions to date. Technology is being rolled out to all Gigaclear customers.
Scale indicators7 records
Recent moves8 records
Expansion highlights7 records
Vyntelligence competitors and assessment
Company assessmentDirect peers
- DroneDeploy: AI-powered drone inspection and visual documentation platform for construction, energy, and agriculture. Comparable AI-driven visual capture-to-insights workflow for infrastructure-heavy industries.
- Fyld: UK-based AI video intelligence platform for field operations across utilities and telecoms. Closest direct peer given matching geography, vertical focus, and video-first AI approach for frontline workers.
- Buildots: AI-powered construction progress monitoring using computer vision on site-captured imagery. Comparable in using computer vision to convert unstructured visual field data into structured operational insights.
- OpenSpace: AI visual documentation platform for construction sites that turns 360-degree imagery into structured progress and issue tracking. Comparable computer vision + vertical AI architecture applied to field work.
- Disperse: AI visual data platform for construction that extracts actionable insights from site imagery. Similar concept of converting unstructured field visuals into structured operational data for enterprise customers.
- Rezatec: UK-based AI and geospatial analytics provider for utility infrastructure monitoring. Overlaps with Vyntelligence's utility vertical focus and AI-driven asset management use cases.
Emerging players
- Tractable: Computer vision AI applied to property and casualty insurance claims. Comparable verticalized visual AI architecture but applied to insurance rather than field operations.
- Pix4D: Photogrammetry and AI-driven mapping software for drone and mobile imagery. Comparable in using AI to convert visual field captures into structured spatial and asset data for industries.
Broad incumbents
- Salesforce Field Service: Major enterprise FSM platform with growing AI capabilities and is one of Vyntelligence's integration partners. Represents both a partner and a potential competitive threat if it adds native video AI features.
- ServiceNow Field Service Management: Major enterprise FSM and workflow platform with embedded AI capabilities. Comparable in serving large enterprise field operations, and is also a Vyntelligence integration partner.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Vyntelligence social profiles
Digital presenceVyntelligence compliance and trust
Trust signalCompliance3 records
Vyntelligence financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vyntelligence leadership team
Management profileNumber of profiles
Profiles7 records
Vyntelligence funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vyntelligence M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vyntelligence
What does Vyntelligence do?
Vyntelligence sells the Vyn Agentic Video Intelligence platform, a mobile-first cloud SaaS that turns short, browser-captured videos from customers, contractors, and field workers into structured, AI-driven insights for utilities, telecoms, and retail enterprises. The platform covers customer self-service, capital delivery, operations and maintenance, and risk and compliance workflows, and is augmented by the Vyn Smart Agents Toolbox for configuring autonomous AI agents and Vyn SmartVideoNotes for guided video capture. It is licensed on annual enterprise subscriptions and integrates with Salesforce, ServiceNow, IBM Maximo, and Autodesk via REST APIs.
Is Vyntelligence a public or private company?
Vyntelligence is a private company. It is classified as venture growth investor backed and is currently operating.
When was Vyntelligence founded?
Vyntelligence was founded in 2013. It employs 101 to 250 people.
Where is Vyntelligence based?
Vyntelligence is headquartered in London, United Kingdom, in the Europe region.
How does Vyntelligence make money?
One revenue line is on record: saaS Platform Subscription.
Who are Vyntelligence's main competitors?
Direct peers on record are DroneDeploy, Fyld, Buildots, OpenSpace, Disperse and Rezatec. Emerging players are Tractable and Pix4D. Broad incumbents are Salesforce Field Service and ServiceNow Field Service Management.
Does Vyntelligence have an API?
Yes. The Vyn platform uses Push & Pull REST API Architecture for integration with existing CRM and FSM platforms. The API enables integration capabilities with enterprise systems.
What industry is Vyntelligence in?
Vyntelligence's product category is Field Service Video Intelligence Software. Its primary akta.pro industry code is HDAEANAB, Model Development & Training Platforms (AutoML, Notebooks, Feature Stores). Its NAICS code is 5132 and its SIC code is 7372.