OfficePartners360
- Company typePrivate
- Founded2006
- HeadquartersRidgefield, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
OfficePartners360 firmographics
Firmographics- Name
- OfficePartners360
- Website
- https://op360.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
OfficePartners360 industry classification
Industry- Product category
- Business Process Outsourcing (BPO)
- NAICS
- Business Support Services (5614), Office Administrative Services (56111)
- SIC
- Services-Help Supply Services (7363), Services-Management Services (8741)
- akta.pro primary industry
- Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)
- akta.pro secondary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where OfficePartners360 is headquartered
LocationHeadquarters
- HQ city
- Ridgefield
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
OfficePartners360 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales
OfficePartners360 product offering
Product offeringCore offering
OfficePartners360 is an outsourcing firm that delivers custom back-office and customer service solutions to business clients. Operations are executed through international delivery centers, primarily in the Philippines and Colombia, supported by people-focused programs including team building, wellness, and employee appreciation initiatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Back-Office Outsourcing Outsourced back-office processing support tailored to business clients, delivered by OP360's international operations teams in the Philippines and Colombia.
- Customer Service Outsourcing Outsourced customer service operations for client organizations, delivered through OP360's international delivery centers with associated employee engagement programs including team building, wellness, and appreciation initiatives.
Companies that use OfficePartners360
Customer profileIdeal customer profiles1 record
OfficePartners360 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
OfficePartners360 partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OP360 CarescoreOP360's corporate social responsibility initiative focused on disaster relief and education support. Mobilized international teams and raised funds for earthquake-affected communities in the Philippines and Colombia.
Scale indicators2 records
Recent moves3 records
Expansion highlights2 records
OfficePartners360 competitors and assessment
Company assessmentBroad incumbents
- TTEC (TeleTech): Public CX and digital BPO with global delivery centers and proprietary AI/analytics platforms. Competes for enterprise CX and back-office contracts with mid-sized players like OP360.
- Concentrix: Large public CX BPO with global delivery, technology platforms, and AI-enabled services across customer experience, trust & safety, and back-office. Broader portfolio than OP360 but directly overlaps in offshore customer service outsourcing.
- Teleperformance: World's largest CX BPO with hundreds of thousands of employees across multiple regions including the Philippines and Colombia. Competes with OP360 for enterprise CX contracts but operates at materially larger scale with proprietary digital and AI capabilities.
- Foundever (formerly Sitel Group): Large CX BPO with delivery in the Philippines, LATAM, and globally; offers customer experience, trust & safety, and back-office services. Direct overlap with OP360 in offshore CX delivery.
Direct peers
- TaskUs: Public digital outsourcing specialist serving trust & safety, content moderation, customer support, and back-office from nearshore and offshore locations. Similar mid-to-large scale BPO model and customer mix to OP360.
- iQor: Global CX and back-office BPO with 45,000+ employees across 10 countries; offers CX BPO, sales growth, and AI-driven technology (infinityAiQ). Direct competitor in the offshore customer service and back-office outsourcing space where OP360 operates.
Emerging players
- SupportNinja: Smaller private BPO providing customer support, back-office, and AI operations services with delivery in the Philippines and LATAM. Comparable model to OP360 at smaller scale.
- Unity Communications: Private BPO specializing in customer service and back-office support with delivery in the Philippines. Competes with OP360 for similar SMB-to-mid-market CX clients in the offshore segment.
Regional players
- GlobalTek BPO: Philippine-headquartered BPO offering customer support, data entry, and back-office services with nearshore LATAM extension. Overlaps with OP360's Philippines-centric delivery model.
Others
- Arise (Liveops): Onshore/at-home contact center network connecting U.S. customer service agents with brands; adjacent business model and customer base to OP360 but with very different delivery mechanism (work-from-home crowd rather than centralized offshore delivery).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
OfficePartners360 social profiles
Digital presenceOfficePartners360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
OfficePartners360 leadership team
Management profileNumber of profiles
Profiles1 record
OfficePartners360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OfficePartners360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OfficePartners360
What does OfficePartners360 do?
OfficePartners360 is an outsourcing firm that delivers custom back-office and customer service solutions to business clients. Operations are executed through international delivery centers, primarily in the Philippines and Colombia, supported by people-focused programs including team building, wellness, and employee appreciation initiatives.
When was OfficePartners360 founded?
OfficePartners360 was founded in 2006. It employs 5,001 to 10,000 people.
Where is OfficePartners360 based?
OfficePartners360 is headquartered in Ridgefield, United States, in the North America region.
Who are OfficePartners360's main competitors?
Broad incumbents on record are TTEC (TeleTech), Concentrix, Teleperformance and Foundever (formerly Sitel Group). Direct peers are TaskUs and iQor. Emerging players are SupportNinja and Unity Communications. GlobalTek BPO is listed as a regional player. Arise (Liveops) is listed as an others.
Does OfficePartners360 have an API?
No public API is recorded for OfficePartners360.
What industry is OfficePartners360 in?
OfficePartners360's product category is Business Process Outsourcing (BPO). Its primary akta.pro industry code is BPAAAKAL, Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 5614 and its SIC code is 7363.