What Solugenix does

Solugenix Corporation is a privately held IT services and business process firm founded in 1969 and headquartered in Brea, California, with a global delivery footprint spanning the United States, India (Hyderabad, Bangalore, Indore), the Dominican Republic, Indonesia, and the Philippines. The company delivers managed help desk and technology support, cloud migration, cybersecurity engineering, application development, data and analytics, ServiceNow consulting (branded Inmorphis), professional talent solutions/staffing, and business process optimization. Solugenix targets highly regulated industries — capital markets, credit cards and payment processing, insurance, mortgage, medical device manufacturing, and multi-unit retail/QSRs — and emphasizes long-tenured client relationships, including a documented 20-year partnership with a 3,500+ location QSR chain.

The technical core consists of two proprietary AI platforms: the Aixcelrate Platform, which delivers industry-optimized AI tools including Aixcelrate Vista (NLP/sentiment for borrower insights), Aixcelrate Nova (AI chatbot), and Aixcelrate Docugenix (document classification), and the GENIX suite of AI-driven accelerators for IT engineering and operations, including Genix Probe for cloud migration automation. The company also operates the TRACE Center of Excellence, a continuous-optimization framework for mortgage operations that the company says it built by writing code for major mortgage MSP/LOS platforms. Solugenix cites documented client outcomes including 40% support cost reductions, 95% CSAT retention, 50% response-time improvements, 3x faster risk identification, and up to 50% reduction in manual tasks through automation/RPA.

Solugenix generates revenue through managed services contracts (typically fixed monthly costs with scalable team structures), professional services and consulting engagements (including IT staffing on contract, contract-to-hire, and direct placement), and increasingly through its AI/Aixcelrate platform offerings structured as subscription or recurring engagements. The company sells primarily through direct enterprise sales with a consultation-based model; pricing is quote-based and not publicly disclosed. Solugenix maintains PCI DSS, ISO 27001, SOC 2 Type II, HIPAA, and GDPR compliance certifications, which positions the firm for regulated-industry workloads. The company is led by President and CEO Shashi Jasthi and is privately held with no disclosed venture or private equity backing.

Name

Solugenix

Legal name

Solugenix Corporation

Website

https://solugenix.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Solugenix is a privately held IT services and business process firm, founded in 1969, that delivers managed help desk, cloud, cybersecurity, AI platforms (Aixcelrate, GENIX), and staffing to regulated industries including mortgage, capital markets, insurance, payments, and multi-unit retail/QSRs.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)

Keywords

• IT managed services
• Professional staffing
• AI platform solutions
• Cloud migration services
• Business process optimization

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Services: Ongoing managed help desk and technology support services delivered through single point of contact models, typically with fixed monthly costs and scalable team structures
2. Professional Services & Consulting: Technology consulting, implementation services, and professional talent solutions including contract staffing, contract-to-hire, and direct placement
3. AI Solutions & Accelerators: Pre-built and customizable AI solutions delivered through the Aixcelrate platform for industry-specific challenges
4. Mortgage Operations Support: Comprehensive mortgage origination and servicing operations support including processing, underwriting, automation, document management, and compliance services

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Solugenix is an IT services and staffing firm that delivers managed IT help desk support, cloud and cybersecurity engineering, application development, data and analytics, and business process optimization for enterprises in regulated industries. It supplements these services with the proprietary Aixcelrate and Genix AI platforms, which provide pre-built AI accelerators for rapid industry-specific deployment. The company also supplies contract, contract-to-hire, and direct placement staffing of IT, engineering, and enterprise support professionals through its Professional Talent Solutions practice.

Product overview

Solugenix is a technology and business services company that has operated since 1969, offering a portfolio of services and AI-powered solutions. The core offering includes the Aixcelrate AI Platform with sub-modules (Aixcelrate Vista for NLP-based borrower insights, Aixcelrate Nova for AI chatbot support, and Aixcelrate Docugenix for document classification), the GENIX suite of AI-driven IT engineering accelerators, Managed Help Desk Services for multi-unit retailers and QSRs, the TRACE Center of Excellence for mortgage operations optimization, ServiceNow Solutions, Professional Talent Solutions, Cloud Services, Cybersecurity Engineering, Application Engineering, Data & Analytics, and Business Process Optimization. The company serves highly-regulated industries including Capital Markets, Credit Cards & Payments, Insurance, Mortgage, Medical Device Manufacturing, and Multi-Unit Retail & QSRs.

Differentiator

Problem solved

Functional benefit

Brands

• Aixcelrate: AI-driven accelerators platform for IT Engineering and Operations, delivering faster innovation, enhanced security, seamless scalability, and improved efficiency.
• GENIX
• TRACE
• Inmorphis

Products and services

• Managed Help Desk Services
• Aixcelrate AI Platform
• Genix AI Accelerators
• Cloud Services
• Cybersecurity Engineering
• Application Engineering Services
• Data & Analytics
• Business Process Optimization
• Professional Talent Solutions
• ServiceNow Solutions (InMorphis)
• TRACE Center of Excellence for Mortgage Operations

Quantifiable outcome

• 40% lower support costs across 130 restaurant locations
• +6 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner with Silver Collaboration and Content competency. Provides cloud platform integration and collaboration technology capabilities.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Partner providing cloud infrastructure, migration services, and AWS Security certifications. AI-powered cloud automation capabilities.
• ServiceNowcoreImplementation/ SI/ Consulting PartnerServiceNow Premier Partner for Consulting & Implementation. Provides ITSM solutions and service management implementations.
• HDIcoreTechnology or IntegrationHDI Certified support center with Team Certified and Support Center Manager certifications. Industry-standard technical support best practices.
• PCI Security Standards CouncilcoreTechnology or IntegrationPCI DSS Compliant partner enabling secure payment processing support for financial services and retail clients.
• LauraMaccoreStrategic or Co-development PartnerOfficial technology partner for mortgage technology platform. Developed platform from ground up and continues to support growth with ongoing technology partnership.

Scale indicators17 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Wipro: Global IT services and consulting company with comparable managed services, AI platform (Wipro ai360), and vertical coverage in banking, insurance, and consumer industries, competing for the same enterprise RFPs.
• Infosys: Global IT services and consulting firm with comparable verticalized delivery, AI platform (Topaz) investments, and significant presence in financial services and mortgage BPO, directly competing with Solugenix for enterprise managed services and digital transformation work.
• Cognizant: Large IT services and digital transformation provider with strong financial services and healthcare industry practices, overlapping with Solugenix's regulated vertical focus and AI-driven modernization offerings.

Direct peers

• Genpact: Operating-model and business process services firm with deep domain expertise in capital markets, mortgage, and insurance — directly overlapping Solugenix's primary verticals and its blend of BPO + AI-led process automation.
• Mphasis: Mid-sized IT services firm specializing in financial services and regulated industries with an AI platform (DeepInsights) — directly comparable in scale, vertical focus, and AI-platform-plus-services go-to-market.
• Concentrix: Customer experience and digital IT services firm with similar multi-channel help desk and managed services for enterprise clients, including the same multi-unit retail and QSR verticals.
• Conduent: Business process services and solutions provider serving regulated industries including mortgage, insurance, and payments — overlapping with Solugenix's mortgage BPO and regulated vertical focus.
• Synechron: Mid-sized IT services firm focused exclusively on financial services with AI/ML accelerators, directly competing for capital markets, mortgage, and banking managed services and consulting work.
• TTEC (TeleTech): Customer experience technology and services company offering AI-enabled customer support, digital CX, and managed help desk — directly comparable to Solugenix's managed help desk and QSR support offerings.

Emerging players

• Slalom: Consulting and technology services firm with strong ServiceNow and cloud modernization practices targeting mid-market and enterprise clients — comparable as a regional/niche alternative to Solugenix's InMorphis ServiceNow practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/solugenix
• Xx.com/solugenix
• Facebookfacebook.com/solugenix

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solugenix