What Vixxo does

Vixxo Corporation (formerly First Service Networks, Inc.), founded in 1980 and headquartered in Scottsdale, Arizona, is a privately held technology-enabled facilities maintenance services provider focused on multi-site enterprise operators in retail, restaurant, grocery, and convenience store verticals. The company operates a platform-plus-services model built on a nationwide network of 150,000+ verified technicians across 40+ specialized trades, managing 2.2 million+ assets. Its core software stack includes VixxoLink (a work order and vendor accountability platform), VixxoLink Connected (integrations with CMMS platforms such as ServiceNow and ServiceChannel), the patented Vixxo Verify invoice validation module, and an AI Technician Virtual Assistant that leverages 20 years of work order and asset history. Vixxo also operates the Vixxo Café Solutions sub-brand for AI-enabled coffee equipment repair, and is a sub-brand within broader facility maintenance services.

The company's revenue model is managed services: it sells outsourced facility maintenance, preventive maintenance, and project services (store refreshes, remodels, equipment rollouts) under negotiated, quote-based enterprise contracts. Pricing is not publicly disclosed. Vixxo goes to market through direct enterprise field sales targeting c-store, grocery, restaurant, and retail chains, while simultaneously recruiting skilled trades providers into its network on the supply side. Recent strategic activity includes a growth equity investment from Braemont Capital (May 2023), the acquisition of QSI Facilities (August 2024), and product expansion through AI-powered tools (Vixxo Verify, Technician Virtual Assistant) and the 2026 launch of Vixxo Café Solutions in Dallas, Phoenix, and Denver. Customer outcomes cited include 5-10% invoice savings, 35-40% repair volume reduction over three years through preventive maintenance, and 16.7% energy cost reduction in Year 1 at preventive-maintenance sites.

Name

Vixxo

Legal name

Vixxo Corporation

Website

https://vixxo.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vixxo is a privately held, tech-enabled facilities maintenance services provider for multi-site enterprise operators in retail, restaurant, grocery, and convenience store verticals, operating a nationwide network of 150,000+ technicians across 40+ trades and managing 2.2 million+ assets.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)

Keywords

• Facilities management services
• Outsourced maintenance solutions
• Trade services network
• Asset management platform
• Preventive maintenance programs

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Facilities Maintenance Services: Vixxo provides outsourced facilities maintenance services to enterprise operators across retail, restaurant, grocery, and convenience store sectors. The company dispatches technicians from its network of 150,000+ verified service providers to handle repairs, preventive maintenance, and equipment installations across 2,200,000+ managed assets.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Vixxo provides outsourced facilities maintenance services to enterprise operators across retail, restaurant, grocery, and convenience store sectors. It dispatches technicians from a nationwide network of 150,000+ verified service providers across 40+ specialized trades to manage 2.2 million assets, supported by proprietary technology including the VixxoLink platform and Vixxo Verify patented invoice auditing system.

Product overview

Vixxo is a technology-enabled facilities maintenance services provider offering a unified platform-plus-services model. The core platform is VixxoLink Connected, which integrates with existing CMMS systems to provide real-time quote management, proactive replacement reporting, vendor accountability, and invoice transparency. This is augmented by Vixxo Verify — a patented invoice validation module that leverages 40 years of historical work order data to automatically audit every line item. Vixxo's service delivery rests on a network of 150,000+ technicians across 40+ specialized trades managing 2.2 million assets, spanning trade services (HVAC, refrigeration, plumbing, electrical, locks/hardware, beverage/coffee equipment, food service, signage, aquatics, handyman, rollouts/remodels) and end-to-end outsourced facility maintenance. A newer sub-brand, Vixxo Café Solutions, applies AI-enabled capabilities to coffee equipment repair. An AI-powered Technician Virtual Assistant processes work order history and asset data to support field technicians and store managers. Vixxo serves retail, restaurant, grocery, and convenience store industries.

Differentiator

Problem solved

Functional benefit

Brands

• VixxoLink: Technology platform for work order management, vendor accountability, and invoice validation.
• VixxoLink Connected
• Vixxo Verify
• Vixxo Café Solutions

Products and services

• Outsourced Facility Maintenance

Quantifiable outcome

• 5-10% invoice savings per work order through systematic auditing
• +6 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ABM Industries: ABM is the largest US pure-play facility-services provider, offering janitorial, parking, HVAC, and integrated facility maintenance to enterprise clients across retail, healthcare, aviation, and commercial. Closest analog to Vixxo's tech-enabled maintenance model, but broader in service scope and without Vixxo's specialty in multi-site retail/c-store verticals.
• ServiceChannel: ServiceChannel is a SaaS platform that connects multi-site operators with vetted service providers for facilities maintenance, repair, and vendor performance management — overlapping directly with VixxoLink Connected. The company is now owned by Accruent, and competes head-on with Vixxo for the same C-store and restaurant customers.
• ServiceTrade: ServiceTrade provides contractor-facing SaaS for commercial service companies — work order management, customer experience, and asset histories. Directly comparable to VixxoLink for the service-provider side of the marketplace, often serving the same commercial mechanical, plumbing, and fire-protection contractors.
• Accruent: Accruent owns the FM:Systems and ServiceChannel brands and sells integrated facility-management software (CMMS, IWMS, asset management) to multi-site operators. Its facility software stack is the closest pure-software analog to VixxoLink, and it has integrated exactly the same ServiceChannel platform that VixxoLink Connected complements.

Broad incumbents

• Cushman & Wakefield: Global commercial real estate services firm offering property and facilities management at scale, including integrated facility services for retail and corporate clients. Overlaps with Vixxo's facility-maintenance offering but operates in a much broader CRE-services portfolio including brokerage, valuation, and capital markets.
• JLL: JLL provides integrated facility management globally via its Real Estate Management Services segment, serving Fortune 1000 corporate occupiers. Overlaps with Vixxo on multi-site facility maintenance but operates across a vastly broader portfolio of real estate investment, advisory, and capital markets services.
• ISS A/S: ISS is a global integrated facility-services provider covering cleaning, catering, security, technical maintenance, and support services. Directly comparable to Vixxo's maintenance-and-trade-services delivery, but operating at much larger global scale and across additional soft-services verticals.
• Aramark: Aramark delivers food, uniform, and facility services to enterprises, healthcare, education, sports, and corrections clients. Its Uniform & Career Apparel and related facilities segments overlap with Vixxo's maintenance categories; comparable in scale but broader in non-facility services.
• Sodexo: Sodexo's Integrated Facility Management business delivers hard and soft FM services (HVAC, cleaning, maintenance, energy management) to corporate, healthcare, education, and government clients globally. Overlaps directly with Vixxo on technical FM delivery but operates across a far broader services portfolio.

Emerging players

• ServiceMaster Brands: ServiceMaster Brands operates a network of residential and light-commercial services franchises (disaster restoration, cleaning, lawn care) using a vetted-provider model analogous to Vixxo's technician network. Comparable in network-based service delivery, but focused on residential/light commercial rather than enterprise multi-site FM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vixxo
• Xx.com/wearevixxo

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vixxo