Response Plus Holding

What Response Plus Holding does

Response Plus Holding PJSC (ADX: RPM) is an Abu Dhabi-headquartered pre-hospital care and emergency medical services provider serving enterprise clients across the Middle East, Europe, South Asia, and the Caribbean. Its core service line consists of on-site medical staffing and clinic operations embedded inside client facilities (420+ O&M sites), supported by occupational health services, event medical coverage, helicopter emergency medical services, air evacuation, and certified medical training. Revenue is generated primarily through multi-year contractual enterprise engagements with oil and gas, industrial, government, and defence clients, supplemented by per-event fees from large-scale sporting and entertainment engagements and professional fees for medical manpower supply.

Name

Response Plus Holding

Legal name

Response Plus Holding PJSC

Website

https://rpm.ae

Company type

Public

Founded year

2010

Operating status

Operating

Headcount range

251–500 employees

Short description

Response Plus Holding PJSC is an Abu Dhabi-listed pre-hospital care and emergency medical services provider serving oil and gas, industrial, defence, government, and event clients across nine countries with 3,000+ clinicians, 350+ ambulances, and integrated air evacuation capabilities.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Event Medical Services & Standby Coverage (HLAFANAG), Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)

Keywords

• Emergency medical services
• Pre-hospital care
• Occupational health services
• Air ambulance services
• Medical training services

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. On-Site Medical Services: Medical services provided at client facilities including clinics and emergency response units. Revenue generated through contractual agreements with industrial and energy sector clients.
2. Occupational Health Services: Comprehensive health services for workplace safety and employee well-being, including health checkups and awareness campaigns
3. Medical Manpower Supply: Deployment of skilled healthcare professionals including doctors, nurses, paramedics, EMTs, and ambulance drivers to meet client staffing requirements
4. Event Medical Services: Professional medical teams providing emergency medical coverage at events ranging from intimate gatherings to large-scale international events
5. Medical Air Evacuation Services: Aeromedical transport with world-class fleet and highly trained medical teams, including joint venture with ICATT for global bed-to-bed medical evacuation
6. Medical Training Services: Medical and non-medical training programs including certifications from American Heart Association, American Safety & Health Institute, and other globally recognized organizations
7. Defence Medical Services: Emergency medical training and consultancy services through Prometheus Medical International for defence and energy sectors

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Response Plus Holding is a pre-hospital care provider delivering on-site medical services, occupational health solutions, medical manpower supply, emergency medical coverage for events, air and ground ambulance evacuation, defence medical training, and accredited medical and non-medical training programs. Its services are deployed at 420+ industrial facilities and large-scale international events across 9+ countries, supported by a 3,000+ clinical workforce and a fleet of 350+ ambulances.

Product overview

Response Plus Holding PJSC (RPM) operates a multi-module pre-hospital care platform offering on-site healthcare, emergency medical services, occupational health solutions, and medical training. The core offering consists of On-Site Medical Services and Event Medical Services supported by Medical Air Evacuation and Helicopter Emergency Medical Services. The company extends its portfolio through subsidiaries including Prometheus Medical International (defense medical training), OccuMed Clinic (occupational health), Medical Manpower Supply, Health Tech Training Center, and regional operations in KSA, India, Norway, Switzerland, and UK. The ICATT RESPONSE PLUS joint venture provides specialized air ambulance capabilities, while Prometheus Protect offers elite medical and security concierge services for high-net-worth clients.

Differentiator

Problem solved

Functional benefit

Brands

• Prometheus Protect: Elite global security and medical concierge membership program developed in the UAE, providing medical and security evacuation capabilities, 24/7 consultant-led personal medical support, and executive protection services.
• ICATT RESPONSE PLUS

Products and services

• On-Site Medical Services Immediate emergency medical care and healthcare delivery at client facilities, including on-site clinics and ambulance coverage for enterprise clients in the oil and gas and industrial sectors.
• Occupational Health Services (OccuMed Clinic) Comprehensive occupational health services promoting workplace safety and employee well-being through the OccuMed Clinic subsidiary, tailored to enterprise client requirements.
• Medical Manpower Supply Provision of skilled healthcare professionals including doctors, nurses, paramedics, Emergency Medical Technicians, and ambulance drivers to meet enterprise client staffing requirements.
• Defence Medical Services World-class emergency medical training and consultancy built on clinical excellence, delivered through Prometheus Medical International for defence and energy sector clients.
• Event Medical Services Professional medical teams providing emergency medical coverage and on-site support at events ranging from intimate gatherings to large-scale international sporting events.
• Medical Air Evacuation Services Aeromedical transport services with a world-class fleet and highly trained medical teams, including air ambulance and helicopter emergency services.
• Helicopter Emergency Medical Services (HEMS) Helicopter emergency medical services in the UAE providing trauma and non-trauma patients with rapid air medical response capabilities.
• Medical and Non-Medical Training Services Essential medical and non-medical training services equipping individuals with lifesaving skills, delivered through the Health Tech Training Center with American Heart Association, American Safety & Health Institute, NAEMT, and ACTVET affiliations.
• Prometheus Protect Elite global security and medical concierge membership providing HNWIs, corporate executives, and family offices with 24/7 global medical concierge, medical evacuation, elite security integration, bespoke support, and crisis management services.
• ICATT RESPONSE PLUS Air Ambulance Services Joint venture offering global bed-to-bed medical evacuation capabilities from Abu Dhabi, featuring UAE's first dedicated long-range ICU-equipped Challenger 605 Air Ambulance and commercial-flight medical escorts.
• UAE Air Ambulance Service UAE's first air ambulance service built in partnership with Falcon Aviation Services, providing dedicated aeromedical transport capabilities within the United Arab Emirates.

Quantifiable outcome

• 13% revenue growth from AED 455 million to AED 516 million in 2025
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor, strategic and core.

• Abu Dhabi UniversityminorStrategic or Co-development Partner · 4 May 2026Participating in Make it in the Emirates 2026 event to demonstrate innovation and workforce development supporting UAE's industrial resilience and sustainability goals.
• CBRN AcademystrategicStrategic or Co-development Partner · 11 March 2026Prometheus Medical International signed strategic partnership with CBRN Academy to advance global CBRNe (Chemical, Biological, Radiological, Nuclear, and explosive) training capabilities.
• ICATT Air AmbulancecoreStrategic or Co-development Partner · 5 November 2025Response Plus Medical signed MoU with ICATT Air Ambulance Service LLC during ADIPEC 2025 to explore collaboration in air ambulance services, emergency response, and occupational health solutions across Middle East, Africa, and India. Partnership enables joint participation in regional tenders and establishment of integrated emergency medical support frameworks.
• University of StavangerstrategicStrategic or Co-development Partner · 4 November 2025University received $1 million Human Energy Health and Wellbeing Award for developing real-time remote diagnostic imaging solution for offshore workers' healthcare, in partnership with Equinor.
• AustabilityminorStrategic or Co-development Partner · 18 August 2025Strategic partner non-financial MoU signed for collaboration in areas of mutual interest.
• Burjeel HoldingsstrategicGTM or Marketing Partner · 5 November 2024Joint initiative with Burjeel Holdings to launch $1 million Human Energy Health and Wellbeing Award at ADIPEC to promote workplace wellness in global energy sector.
• Prometheus Medical InternationalcoreStrategic or Co-development Partner · 21 May 2024Completed acquisition of UK-based Prometheus Medical International as part of international expansion strategy. Prometheus Medical provides emergency medical training and consultancy services with operations in UK, UAE, Norway, and Switzerland.
• Falcon Aviation ServicescoreStrategic or Co-development PartnerMoU signed to build UAE's first air ambulance service capabilities. Falcon Aviation partnership enables operation of UAE's first air ambulance service enhancing regional emergency infrastructure.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• International SOS: Global leader in medical assistance, evacuation, and on-site medical services for energy, mining, and government clients. Most directly comparable to RPM's Prometheus Medical International, Prometheus Protect, and energy-sector on-site offerings, with overlapping HNWI concierge and air ambulance capabilities.
• Falck Group: Danish-headquartered global EMS and ambulance operator serving industrial, oil & gas, and government clients across Europe, the Americas, and the Middle East. Comparable to RPM's enterprise on-site medical, ambulance, and emergency response operations across multiple geographies.
• Global Medical Response: US-based largest ambulance and air medical transport provider, serving patients, health systems, and industrial customers with ground and aeromedical services. Comparable to RPM in ambulance fleet scale, air evacuation, and contract-based enterprise medical delivery.
• Acadian Ambulance Service: US-based employee-owned ambulance, air ambulance, and occupational health provider serving industrial, oil & gas, and government clients. Highly comparable in business mix: ground EMS, air medical, on-site industrial medical, and training services.

Emerging players

• MEDIVIC Aviation: India-based air ambulance and medical evacuation operator with emerging international reach. Comparable to RPM's Medical Air Evacuation Services and ICATT Response Plus JV in the air ambulance and cross-border patient transport niche.
• MedAir (Medical Air Evacuation): International humanitarian air medical and emergency response operator. Comparable to RPM's air evacuation, HEMS, and disaster/tactical EMS capabilities delivered via the Prometheus Medical International subsidiary.

Broad incumbents

• Burjeel Holdings: UAE-listed large healthcare group operating hospitals, clinics, and occupational health services across the GCC with overlapping board representation (Omran Al Khoori, Dr. Shamsheer Vayalil). Comparable as a GCC healthcare incumbent with adjacent on-site and occupational health offerings.
• VPS Healthcare: UAE-based multi-vertical healthcare conglomerate (hospitals, pharma, education) founded by Dr. Shamsheer Vayalil, who is also RPM's founder and board member. Comparable as a regional healthcare incumbent with overlapping leadership and operational footprint in the GCC.
• Aster DM Healthcare: GCC-India listed hospital, clinic, and pharmacy operator with on-site occupational health exposure. Comparable as a broader GCC-India healthcare platform whose enterprise medical and occupational health services overlap with RPM's enterprise offerings.
• Saudi German Health: Large GCC-based hospital group with operations across KSA, UAE, Egypt, and Pakistan. Comparable to RPM's regional expansion into Saudi Arabia and overlap on occupational and emergency services in industrial geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rpm_holding

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Response Plus Holding