Emerson Hospital

What Emerson Hospital does

Emerson Hospital, operating under the legal name Emerson Health, is a non-profit community hospital system headquartered at 133 Old Road to Nine Acre Corner, Concord, Massachusetts. Founded in 1911, it serves the MetroWest region of Massachusetts through its main acute-care hospital in Concord, multiple regional health centers, urgent care sites, diagnostic imaging, laboratory services, and the Steinberg Wellness Center for Mind and Body. Clinical coverage spans 28 medical specialties — from allergy and immunology to urology — supported by approximately 1,001–5,000 employees including 100 physicians recognized as 2026 Top Doctors by Boston magazine. The organization maintains a strategic affiliation with the Mass General Brigham (MGB) network, including MGB, MGB Children's Hospital, and MGB Cancer Center, enabling access to specialty and academic medicine resources while retaining community-hospital accessibility.

The core technology footprint is a Patient Portal supporting appointment scheduling, medical records access, provider communication, and online bill payment, complemented by a public website with a Find-a-Doctor directory and price-transparency disclosures. No proprietary AI/ML, mobile application, or third-party technology integrations are documented in the source data. The system delivers care across a horizontal segmentation of community members and urgent-care patients, channeled through hospital-based services, regional health centers, urgent care walk-ins, and the digital portal.

Revenue is generated through healthcare services billed to insurance carriers and self-pay patients across emergency, primary, specialty, urgent, laboratory, and imaging service lines. Pricing is not publicly disclosed; the organization provides standard-charge transparency through its website and directs billing inquiries through the patient portal. Emerson's growth posture is anchored to quality credentialing (CMS 5-Star, Leapfrog 'A' Spring 2026) and ecosystem partnerships rather than disclosed acquisitions, funding events, or geographic expansion.

Name

Emerson Hospital

Legal name

Emerson Health

Website

https://emersonhospital.org

Company type

Private

Founded year

1911

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Emerson Hospital is a non-profit community hospital system in Concord, Massachusetts, delivering primary, specialty, urgent, emergency, imaging, and wellness care across 28 medical specialties to MetroWest residents, affiliated with Mass General Brigham.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

akta.pro secondary industries

Hospital-Based Emergency Departments (EDs) (HLAFADAA), Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Community hospital services
• Primary care medicine
• Specialty medical care
• Urgent care services
• Diagnostic imaging

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing medical services including emergency care, primary care, specialty care, urgent care, laboratory services, and imaging services to patients. Services billed through insurance and self-pay mechanisms.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Emerson Hospital is a nonprofit community hospital system providing advanced primary, specialty, and urgent care services at its main facility in Concord, Massachusetts and through regional health centers. The system delivers acute care, emergency services, diagnostic imaging, laboratory services, and wellness programs across 28 medical specialties, supported by affiliations with Mass General Brigham for academic and specialized medicine access.

Product overview

Emerson Hospital operates as a unified healthcare delivery system consisting of Emerson Hospital in Concord, MA, and multiple health centers throughout the region. The hospital provides a comprehensive portfolio of clinical services including emergency/urgent care, primary care, specialty care across 28 medical specialties, diagnostic imaging, and wellness programs through the Steinberg Wellness Center for Mind and Body. Patients access care through physical hospital locations, physician practices, and a digital Patient Portal for managing medical records and healthcare needs. The system operates in collaboration with Mass General Brigham for expanded specialty services.

Differentiator

Problem solved

Functional benefit

Products and services

• Emerson Hospital The main hospital facility located in Concord, MA, providing advanced primary, specialty, and urgent care services with high-quality healthcare close to home.
• Urgent Care Same-day care services for urgent medical needs, providing patients with timely treatment outside of emergency departments.
• Primary Care Services Primary care provider network allowing patients to find doctors that meet their healthcare needs.
• Specialty Care Services Specialist physicians across 28 specialties from allergy and immunology to urology serving patients at all stages of life.
• Patient Portal Digital platform allowing patients to access their medical records, schedule appointments, and manage their healthcare online.
• Steinberg Wellness Center for Mind and Body Wellness facility offering classes, programs, and lectures focused on mind and body health.
• Imaging and Diagnostic Services Medical imaging services including CT scans and other diagnostic capabilities for patient diagnosis and treatment.

Quantifiable outcome

• 5-Star Hospital Quality Rating from CMS - among top performing hospitals nationwide

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Mass General BrighamcoreStrategic or Co-development PartnerEmerson Health maintains strong collaborations with Mass General Brigham (MGB) network, affiliated with MGB, MGB Children's Hospital, and MGB Cancer Center. This affiliation provides patients access to specialized care and academic medicine resources while maintaining community hospital accessibility.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Newton-Wellesley Hospital: Mass General Brigham-affiliated community hospital serving the western Boston suburbs with a similar mix of primary, specialty, and emergency services; directly comparable in mission, scale, and affiliation structure to Emerson.
• Lowell General Hospital: Tufts Medicine-affiliated community hospital in greater Boston offering comparable acute, primary, specialty, and urgent care services to a regional population; same community-hospital operating model as Emerson.
• Lahey Hospital & Medical Center: Regional academic-affiliated hospital north of Boston providing broad inpatient, specialty, and emergency services; comparable regional acute-care competitor with similar service mix to Emerson.
• Mount Auburn Hospital: Cambridge-based community teaching hospital within the Beth Israel Lahey Health system offering primary, specialty, and emergency care to a similar suburban/inner-ring Boston demographic as Emerson.
• Milford Regional Medical Center: Independently operated nonprofit community hospital west of Boston offering acute, primary, and specialty services in a regional footprint analogous to Emerson's Concord-area service area.

Regional players

• South Shore Health: Nonprofit community health system serving Massachusetts' South Shore with a hospital, primary and specialty care, and urgent care; comparable operating model but geographically distinct from Emerson.
• Baystate Health: Western Massachusetts-based nonprofit health system operating a flagship community hospital plus regional sites with primary, specialty, and emergency services; similar size and mission though serving a different geography than Emerson.
• Cape Cod Healthcare: Nonprofit regional health system operating community hospitals and outpatient services on Cape Cod; comparable community-hospital operating model to Emerson but in a distinct Massachusetts market.

Broad incumbents

• Mass General Brigham (system): Parent-affiliate academic health system to which Emerson is clinically affiliated; provides specialty referrals and brand association, and competes with Emerson for higher-acuity patients across greater Boston.
• Tufts Medicine: Multi-hospital nonprofit system in Massachusetts operating community and academic facilities with overlapping service lines; broader portfolio competitor in the same regional market as Emerson.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/emersonhospital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emerson Hospital