Bigtree Entertainment

Name

Bigtree Entertainment

Legal name

Big Tree Entertainment Private Limited

Website

https://bigtree.in

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Online Entertainment Ticketing

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Cinema & Movie Ticketing (HSACALAD), Ticketing Platforms & Primary Ticketing (MPAIAFAD), Ticketing, Box Office & Access Control (MPAGAAAD)

Keywords

• Online ticketing
• Movie booking platform
• Cinema management software
• Event ticketing system
• Box office solutions

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Ticket Booking Commissions: Transaction-based revenue from ticket sales through BookMyShow platform. The company earns a commission on each movie ticket, event ticket, and sports ticket sold through its online portal, call centers, and mobile channels.
2. Vista Software Licensing: Enterprise software licensing revenue from Vista cinema management solutions sold to cinema operators globally. Includes Box Office, Concessions, Head Office, and other module licensing to multiplex chains and independent cinemas.
3. Call Center Services: In-house call center operations handling ticket bookings, delivery, and customer service for cinema operators, generating revenue through service arrangements with partner cinemas.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Bigtree Entertainment operates BookMyShow, India's largest online ticketing portal enabling consumers in 220+ cities to book tickets for movies, sporting events, and music concerts, along with Vista, a comprehensive enterprise cinema management software solution deployed across 25+ countries. The company also runs an in-house multi-city call center operation powered by its proprietary DIAL software and IVR system, handling ticket booking, delivery, and customer service for partner cinemas.

Product overview

Bigtree Entertainment operates two core products: BookMyShow, a consumer-facing online ticketing portal for movies, events, sports, and concerts serving over 220 cities in India; and Vista Cinema, a comprehensive cinema management software solution deployed in over 25 countries worldwide. BookMyShow enables direct consumer ticket purchases through web and mobile platforms, while Vista Cinema provides backend infrastructure for cinema operators including box office, concessions, loyalty, and multi-channel sales (web, call centre, IVR, mobilePOS, kiosk). Vista Lite offers a scaled-down version for smaller single-to-three-screen cinemas. Bigtree DIAL powers the company's own call centre operations with IVR capabilities, and the company maintains an extensive call centre network across India.

Differentiator

Problem solved

Functional benefit

Brands

• Vista: Vista specializes in providing top quality software solutions to the cinema market worldwide. It is a comprehensive end-to-end solution for box office needs, allowing cinema operators to sell tickets, concessions and manage cinema accounts. Vista has been extensively customized for the Indian environment and is successfully running in all major cinema chains across India.
• Bigtree DIAL

Products and services

• BookMyShow India's largest online entertainment ticketing portal, enabling customers to book tickets for movies in cinemas (PVR, INOX, SPI, Justickets), sporting events (IPL, ISL), and music concerts (Sunburn, EVC). Present in more than 220 cities across India with web, mobile app, call center, and home delivery channels.
• Vista Cinema Comprehensive end-to-end cinema management software for box office, concessions, head office, loyalty programs, IVR, film programming, web ticketing, call centre, POS, kiosk, mobile POS, back office, cash desk, staff management, air conditioning control, signage, voucher control, and usher point validation. Used by cinema chains including Fun Republic, Cinemax, Fame Adlabs, INOX Leisure, M2K Entertainment, PVR, and Sathyam Cineplex in India and cinema operators in USA, Canada, Mexico, UK, Africa, China, Hong Kong, Taiwan, Thailand, Philippines, Australia, and New Zealand. Available in English, Chinese, Spanish, French, and Portuguese.
• Vista Lite Cinema management system created exclusively for smaller cinemas with one to three screens. Based on the full Vista BackOffice and Point of Sale products, offering combined concessions and ticket sales, showtime management, unlimited ticket types, cinema concessions with stock management and recipes, multiple payment types, and cashier, sales, and distributor reporting.
• Bigtree DIAL Delivery Information Analysis Logistics (DIAL) is proprietary call center software that tracks every detail of booking calls, managing customer interactions, ticket dispatch, and delivery confirmation. Integrated with Interactive Voice Response (IVR) solution offering dual language capability for information, ticket booking, and contest management.
• Call Centre Services In-house call centre operation managing booking and delivery of tickets for more than 50 cinemas with 16 call centres and approximately 250 employees. Handles ticket volumes up to 10,000 tickets on a single day and up to 250,000 calls per month with 200,000 tickets booked per month. Call centres located in Mumbai, Delhi, Kolkata, Gujarat, and Pune serving cinemas including Adlabs, Fame, PVR, Fun, Cinemax, WAVE, M2K, and 24 Karat Cinemas.

Quantifiable outcome

• 28% of organized ticket sales in India managed through BigTree Entertainment software technology
• +2 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core.

• Assam Tourism Development Corporation LimitedcoreStrategic or Co-development Partner · 1 January 2025MoU signed for facilitating international concerts in Assam state. The partnership positions Assam as a preferred destination for concert tourism, leveraging Guwahati's emergence as a gateway to South-East Asia. Successfully facilitated Post Malone concert and pursuing Shakira performance.
• PVR CinemascoreChannel Partner/ Reseller/ DistributorPrimary cinema exhibition partner for BookMyShow ticketing platform. Major multiplex chain providing movie inventory and exclusive ticketing agreements.
• INOX LeisurecoreChannel Partner/ Reseller/ DistributorMajor multiplex chain partner for BookMyShow ticketing platform. BookMyShow operates exclusive ticketing agreements with INOX cinema operators across India.
• SPI CinemascoreChannel Partner/ Reseller/ DistributorCinema exhibition partner for BookMyShow ticketing platform.
• JusticketscoreChannel Partner/ Reseller/ DistributorCinema ticketing partner integrated with BookMyShow platform for expanded cinema inventory access.
• IPL (Indian Premier League)coreChannel Partner/ Reseller/ DistributorOfficial sports event partner for cricket league ticketing through BookMyShow platform.
• ISL (Indian Super League)coreChannel Partner/ Reseller/ DistributorOfficial sports event partner for football league ticketing through BookMyShow platform.
• Sunburn FestivalcoreChannel Partner/ Reseller/ DistributorOfficial music concert ticketing partner for Sunburn electronic dance music festival.
• EVC (Entertainment Viva Carnival)coreChannel Partner/ Reseller/ DistributorOfficial music concert ticketing partner for EVC entertainment event.
• Vista Cinema Customers (Global)coreTechnology or IntegrationVista cinema management software used by cinema chains globally including Fun Republic, Cinemax, Fame Adlabs, INOX Leisure, M2K Entertainment, Priya Village Roadshow (PVR), Sathyam Cineplex in India, and cinema operators in USA, Canada, UK, Africa, China, Hong Kong, Taiwan, Thailand, Philippines, Australia, New Zealand.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Eventbrite: Self-serve ticketing and event management platform dominant in North America and Europe. Competes with BookMyShow only in live events (not cinema), but its marketplace and consumer brand make it the closest global analog outside India.
• CTS Eventim: European primary ticketing and live entertainment platform with proprietary software and venue operations. Compares to BookMyShow-Vista's dual B2C/B2B model with similar exclusivity-driven take-rate economics.
• Zomato (Blinkit + District): Now the parent of Insider.in, Zomato is the closest Indian super-app analog to Paytm and competes with BookMyShow for live-event mindshare through District by Zomato while also being a category-defining consumer brand.

Others

• PVR INOX (combined): Customer (and now PVR-Inox merged entity) plus a partner that has explored proprietary direct ticketing. Not a like-for-like competitor but represents a structural counter-party risk: a single multiplex chain controlling ~50%+ of Indian screens.

Direct peers

• Insider (formerly Paytm Insider, now part of Zomato): Discovery-and-ticketing platform for concerts, comedy, workshops and sports in India. Competes with BookMyShow in the out-of-cinema live events vertical and was originally built inside Paytm's ecosystem before moving to Zomato.
• Justickets (JustDial): Cinema ticketing partner integrated with BookMyShow but owned by JustDial. Strong vertical player in movie ticketing with comparable consumer proposition and inventory aggregation model.
• Ticketmaster (Live Nation Entertainment): Global primary ticketing platform for concerts, sports and live events. Comparable to BookMyShow's primary-ticketing engine across movies, sport and concerts, with similar commission economics and venue/rights-holder exclusivity arrangements.
• Real Image (Comscore India): Provider of cinema software (QubeWire, Qube Cinemas) and content distribution in India. Direct competitor to Vista on the cinema management side and to BookMyShow on exhibitor-managed ticketing workflows.
• Paytm Movies (One97 Communications): Indian movie and event ticketing competitor built into Paytm's super-app wallet. Directly competes with BookMyShow for cinema bookings, leveraging Paytm's payments user base to drive low-funnel conversion.

Regional players

• Ticketek (TEG): Australia/New Zealand-focused primary ticketing operator run by TEG. Comparably positioned to BookMyShow with theatre/sport/event verticals; does not compete in India but serves as a regional template for emerging-market ticketing expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/BookMyShow
• Facebookfacebook.com/pages/BookMyShow/82235273865

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bigtree Entertainment