What Good Shepherd Services does

Good Shepherd Services is a nonprofit human services organization headquartered in New York City that delivers 100+ programs serving nearly 30,000 children, youth, and families annually across the Bronx, Brooklyn, and Manhattan. Founded in 1857, the organization operates across three program families: youth services (after-school, education programs, college and career services, residential facilities, youth justice); family services (family support, foster care and adoption, the Safe Homes Project domestic violence program); and community services (community centers, B.R.A.G. Program, Community Partnership Program). Distribution is anchored by a partnership with the New York City Department of Education dating to 1973, seven residential facilities, multiple community-based program sites, and a 24-hour domestic violence hotline; programs are delivered free to participants.

The underlying technology is minimal: GSS is a human services delivery organization rather than a technology platform, and its proprietary assets are largely methodological rather than software-based. These include Sanctuary Model of Trauma-Informed Care certification (since 2012), the Center for Trauma-Informed Practice, The Workshops at Good Shepherd Services (a NYSED-approved continuing education provider, #SW-0151), and the Mentoring Program. Supporting infrastructure is standard SaaS: a learning management system for workshop registration, a Binti-based foster parent application, and an online donation portal.

The revenue model is a hybrid nonprofit structure with three streams: donations and philanthropy (individual, corporate, planned giving, in-kind, and workplace giving), government contracts (anchored by NYC DOE), and a small professional services stream from continuing education workshop fees ($55–$125 per seat). Services to beneficiaries are free of charge. The organization employs 1,001–5,000 staff (pre-pandemic ~1,555, reduced by ~20% during COVID-19), is led by CEO Michelle Yanche (since 2019, 30-year internal tenure), and partners with eight named corporate sponsors including Barclays, Goldman Sachs, Morgan Stanley, Deloitte, and UBS.

Name

Good Shepherd Services

Legal name

Good Shepherd Services

Website

https://goodshepherds.org

Company type

Private

Founded year

1857

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Good Shepherd Services is a New York City nonprofit founded in 1857 that delivers 100+ programs serving nearly 30,000 children, youth, and families annually across the Bronx, Brooklyn, and Manhattan, funded primarily through donations, government contracts, and professional development workshop fees.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Philanthropy: Individual and corporate donations constitute the primary funding source. Includes online donations, in-kind donations of goods and services, and corporate sponsorships. GSS maintains active workplace giving programs including United Way designation and company matching gift programs.
2. Workshop Fees: Fee-for-service professional development workshops offered to the Greater NYC community. Fees range from $55 (half-day, early registration) to $125 (full-day, late registration). Workshops provide continuing education credits for licensed social workers. GSS staff access via internal ADP portal.
3. Government Contracts: Partnership with NYC Department of Education since 1973 to provide school-based programs including preventive services, attendance improvement, college access, and after-school programs. These government contracts provide contracted program revenue.
4. Planned Giving: Accepts planned giving contributions including lifetime gifts of cash or securities, gifts of real estate, bequests in wills or living trusts, designated beneficiary of retirement plans, gifts of life insurance, charitable remainder trusts, and charitable lead trusts.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Good Shepherd Services is a nonprofit human services organization that operates 100+ programs for children, youth, and families across New York City. Its core offerings include after-school and summer camps, school-based education support, college and career readiness, residential services, youth justice programs, foster care and adoption, domestic violence services through the Safe Homes Project, community centers, and professional development workshops for social workers.

Product overview

Good Shepherd Services is a nonprofit human services organization providing 100+ social services programs for youth and families throughout New York City, including after-school and summer camps, education programs, college and career services, residential services, youth justice programs, family support, foster care and adoption, domestic violence programs, and community centers. The organization operates as a portfolio of distinct programs rather than a unified technology product or platform.

Differentiator

Problem solved

Functional benefit

Brands

• Safe Homes Project: Domestic violence program providing hotline, counseling, safety-planning, legal advocacy, and support services for survivors of domestic violence in New York City.
• Center for Trauma-Informed Practice
• The Workshops at Good Shepherd Services
• SpringBoard: Young Professionals

Products and services

• Safe Homes Project Domestic violence program providing a 24-hour hotline, crisis counseling, safety planning, legal advocacy, support groups, and youth services for survivors of domestic violence in NYC. Free and offered in English and Spanish.
• Foster Care and Adoption Services

Quantifiable outcome

• 85% of students in YABC and Partnership Schools successfully completed their internship
• +6 more outcomes

Named customers1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• New York City Department of Education (DOE)coreStrategic or Co-development Partner · 1 January 1973
• BarclayscoreGTM or Marketing Partner
• BSE GlobalcoreGTM or Marketing Partner
• Credit SuissecoreGTM or Marketing Partner
• DeloittecoreGTM or Marketing Partner
• Goldman SachscoreGTM or Marketing Partner
• Morgan StanleycoreGTM or Marketing Partner
• New York Life InsurancecoreGTM or Marketing Partner
• UBScoreGTM or Marketing Partner
• Community-Based InstitutionscoreStrategic or Co-development Partner
• Culture for One, Inc.minorStrategic or Co-development Partner
• The Center for an Urban FutureminorStrategic or Co-development Partner

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CAMBA: Brooklyn-based nonprofit providing housing, education, workforce, and family services across NYC. Comparable scale, Brooklyn-centric footprint, and diversified human-services portfolio.
• Covenant House New York: NYC nonprofit providing shelter, residential, and supportive services for youth experiencing homelessness and trafficking. Overlaps with GSS's residential, foster care, and youth-justice programs serving vulnerable youth.
• Children's Aid Society: Large NYC-based nonprofit providing foster care, after-school, college access, and family services across Manhattan, Brooklyn, the Bronx, and Staten Island. Directly comparable mission, geography, and program mix to Good Shepherd Services.
• JCCA (Jewish Child Care Association): NYC-area nonprofit providing residential, foster care, mental health, and special-education services for children and families. Comparable in residential and special-education programming for at-risk youth.
• Henry Street Settlement: Lower East Side-based NYC nonprofit offering education, arts, health, and senior services. Comparable integrated social-services model and community-center delivery footprint in Manhattan and Brooklyn.
• Sheltering Arms Children and Family Services: NYC-based nonprofit delivering foster care, early childhood, family preservation, and youth services. Direct competitor in NYC child welfare, prevention, and family support contracts.
• The New York Foundling: One of NYC's oldest child welfare nonprofits, providing foster care, adoption, developmental services, and family support. Closely comparable scale, service mix, and NYC DOE/DSS contracting profile.
• Graham Windham: NYC nonprofit offering foster care, adoption, residential, prevention, and family support services for children and families. Direct peer in foster care, child welfare, and youth justice programming.
• Sanctuary for Families: NYC's largest nonprofit provider of domestic violence services, including shelter, counseling, and legal advocacy. Closely comparable to GSS's Safe Homes Project (40+ year domestic violence program).
• Edwin Gould Services for Children and Families: NYC nonprofit providing foster care, adoption, and youth justice services. Comparable size and service profile in NYC child welfare and family preservation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gssmalaysia
• YouTubeyoutube.com/c/GoodshepherdsOrg
• Facebookfacebook.com/GoodShepherdServicesNYC
• LinkedInlinkedin.com/company/good-shepherd-services
• Instagraminstagram.com/GoodShepherdNYC

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Good Shepherd Services