Safe Horizon

What Safe Horizon does

Safe Horizon is a 501(c)(3) nonprofit victim services organization headquartered in New York City, founded in 1978 as the evolution of the Victim Services Agency. It is the largest victim services organization in the United States, serving more than 250,000 individuals annually across 57 program locations in NYC's five boroughs. Its service portfolio spans crisis response (24/7 hotline 1-800-621-4673 with 25+ language support, SafeChat online chat), emergency shelter (confidential domestic violence shelters across the boroughs), specialized programs (Child Advocacy Centers, Streetwork Project for homeless youth, Anti-Trafficking Program — the largest on the East Coast, Community Programs, Family Court Programs, Family Justice Centers, Court Children's Centers, Crime Victim Assistance Program embedded with NYPD), and legal services (Immigration Law Project, Domestic Violence Law Project, grief counseling).

The organization has no traditional technology product; its infrastructure consists of an HTTPS-encrypted website, SSL-secured donation forms, the SafeChat text-based crisis service, and an Escape Button safety feature. Its technology differentiators are designed around survivor safety and confidentiality rather than algorithmic capability. Revenue is generated through a diversified mix of individual donations (including the Safety Society monthly giving program and legacy/bequest giving), corporate partnerships (Google, T.J. Maxx, IBM), federal/state/city government grants and contracts (HUD, U.S. Department of State, NYC agencies), and special events such as the annual Champion Awards gala (which raised over $1 million in 2016). All services to survivors are provided free of charge. The organization maintains Charity Navigator four-star and BBB Accredited Charity ratings, is governed by an independent Board of Directors, and currently operates under CEO Liz Roberts.

Name

Safe Horizon

Legal name

Safe Horizon, Inc.

Website

https://safehorizon.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Safe Horizon is the largest victim services organization in the United States, a New York City-based 501(c)(3) nonprofit serving 250,000+ survivors of crime, abuse, and exploitation annually through 57 program locations, a 24/7 hotline, shelters, legal services, and court-embedded advocacy programs.

Ownership category

akta.pro rank

Product category

Victim Services / Social Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Child and Youth Services (624110), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

akta.pro secondary industries

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Victim assistance services
• Crisis intervention support
• Domestic violence services
• Survivor counseling programs
• Human trafficking services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Individual Donations: Safe Horizon relies on individual donations including monthly giving program (Safety Society), one-time gifts, stock donations, vehicle donations, and legacy/bequest giving. EIN: 13-2946970.
2. Corporate Partnerships: Corporate partnerships including employee matching gifts, cause marketing, and workplace giving programs.
3. Government Grants: Federal, state, and city government grants and contracts to provide victim services programs including homeless youth services, domestic violence shelters, and advocacy.
4. Special Events: Annual fundraising events including Champion Awards gala which raised over $1 million in 2016, and Art for Advocacy events.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Safe Horizon is a 501(c)(3) nonprofit that provides free, comprehensive victim assistance services to survivors of domestic violence, child abuse, sexual assault, and human trafficking across New York City. Its service portfolio includes a 24/7 multilingual crisis hotline, online chat, confidential emergency shelters, Child Advocacy Centers, homeless youth drop-in centers, free legal representation, immigration assistance, counseling, and court-based support programs.

Product overview

Safe Horizon is a nonprofit victim services organization offering a comprehensive portfolio of social services rather than a unified technology product. The organization operates crisis intervention and support services including the NYC Hotline (24/7 telephone crisis support), SafeChat (online chat), and domestic violence emergency shelters. It provides specialized programs such as Child Advocacy Centers for abuse survivors, the Streetwork Project for homeless youth, Community Programs for crime victims, Family Court Programs and Family Justice Centers for legal navigation, and the Anti-Trafficking Program (the largest on the East Coast). Complementary legal services include the Immigration Law Project and Domestic Violence Law Project. Additional services encompass grief counseling, Court Children's Centers, and the NYPD Crime Victim Assistance Program. All services are focused on New York City and are provided free of charge to survivors of violence, abuse, and exploitation.

Differentiator

Problem solved

Functional benefit

Brands

• Streetwork Project: Provides youth experiencing homelessness with short-term shelter and supportive resources including Drop-In Centers, overnight shelter, and outreach services.
• SafeChat
• #PutTheNailinIt

Products and services

• NYC Hotline

Quantifiable outcome

• 914 domestic violence victims and 1,285 children provided shelter in 2015
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• NYPDcoreStrategic or Co-development PartnerPartnership with NYPD to place 157 crime victim advocates in police precincts throughout NYC through the Crime Victim Assistance Program (CVAP). Advocates provide immediate support to victims of crime and domestic violence at the point of police contact.
• NYC Family Justice CenterscoreStrategic or Co-development PartnerSafe Horizon staff located at Family Justice Centers in the Bronx and other boroughs, providing co-located services with prosecutors, police, and social services under one roof.
• GoogleminorGTM or Marketing PartnerCorporate partnership providing career mentorship program where Google staff offered job guidance to residents of domestic violence shelter Rose House after touring NYC offices.
• ASPCAcoreStrategic or Co-development PartnerPartnership to rescue and shelter pets belonging to domestic violence survivors. When survivors must flee without their animals, the ASPCA arranges temporary placement and subsidizes emergency veterinary care.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sanctuary for Families: NYC-based nonprofit providing the same core portfolio as Safe Horizon: emergency shelter for domestic-violence survivors, counseling, and free legal services (including immigration). Operates in the same geography with an overlapping integrated service model — the closest direct competitor in NYC.
• NYC Anti-Violence Project: NYC nonprofit serving LGBTQ and HIV-affected survivors of violence, with crisis intervention, counseling, and advocacy — a segment-specialized peer within Safe Horizon's broader victim-services portfolio and a co-located NYC referral partner.
• RAINN (Rape, Abuse & Incest National Network): National operator of the largest sexual-assault hotline and online chat in the U.S. Operates a digital crisis-response model comparable to Safe Horizon's SafeChat, but at national scale and narrower scope (sexual assault only).
• National Domestic Violence Hotline: Operates the national 24/7 domestic-violence hotline with text and chat channels — directly comparable to Safe Horizon's multilingual hotline and SafeChat, but at federal scale without on-the-ground shelter and legal programs.
• Polaris Project: National anti-trafficking organization operating the National Human Trafficking Hotline and victim-services programs — comparable to Safe Horizon's Anti-Trafficking Program (the largest on the East Coast), but oriented nationally and focused narrowly on trafficking.
• Covenant House: National nonprofit operating shelters, drop-in centers, and outreach for homeless youth — directly comparable to Safe Horizon's Streetwork Project in Harlem and the Lower East Side, with overlapping youth-homelessness funding streams (HUD).
• CAMBA: Brooklyn-based nonprofit providing a broad portfolio of social services including housing, family services, and victim support — comparable in NYC service breadth and reliance on government contracts, with overlapping funding sources.
• Good Shepherd Services: NYC-based nonprofit delivering youth development, family services, and community-based programs across the five boroughs. Overlaps with Safe Horizon on youth homelessness, child advocacy, and community-based case management.

Broad incumbents

• National Coalition Against Domestic Violence (NCADV): National advocacy and resource organization for domestic-violence survivors and service providers — broader in scope, primarily federal policy and public-awareness work, not a direct shelter/legal-service competitor but operates in the same policy space Safe Horizon actively advocates in.
• Jewish Board of Family and Children's Services: Large NYC social-services nonprofit offering mental health, family, and victim-support services — comparable in scale, NYC footprint, and government-funding reliance, but broader in service mix and not specialized in crime victim services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/SafeHorizonNY
• Xx.com/safehorizon
• Facebookfacebook.com/safehorizonny
• LinkedInlinkedin.com/company/safe-horizon

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safe Horizon