CIChecked
CIChecked is a New York State-licensed private investigative agency delivering investigator-led background screening, identity validation, continuous compliance monitoring, and AI-powered social media analysis to employers in healthcare, financial services, transportation, non-profit, and general business verticals.
- Company typePrivate
- Founded1991
- HeadquartersLatham, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CIChecked does
CIChecked (legally Commercial Investigations LLC) is a New York State-licensed private investigative agency that delivers investigative-grade background screening and continuous compliance monitoring to employers across healthcare, financial services, transportation, non-profit, staffing, and general business verticals. Founded by Michelle Pyan in 1991 and formally incorporated as an LLC in 2004, the company rebranded to CIChecked in 2025 while maintaining its founder-led, woman-owned structure (WBENC-certified, NYS Certified WBE). Core services include criminal background checks (anchored by the proprietary NY Checked™ search covering all 62 NY counties plus town, city, and village courts at $32.50 per search with 2-hour turnaround), identity validation (ID Checked™), employment and education verifications, healthcare-specific compliance (Healthcare Comply Plus, OIG/GSA/OMIG exclusion screening, DEA verification), drug testing, motor vehicle records, and the Vigilant™ continuous monitoring suite (US, NY, MEDS, NYS DMV LENS, Global Compliance Intelligence).
The technology platform is built on CIWARE 2.0, hosted in an SSAE 16 SOC II-certified data center with HIPAA and PCI compliance. Eagle View provides AI-powered social media analysis combining NLP, sentiment analysis, and multimodal image/text processing across seven major platforms with FCRA/EEOC-compliant filtering of protected-class information. The Individualized Assessment Decision Matrix™ provides compliance documentation for adverse action decisions. Distribution is hybrid: direct enterprise field sales, inside sales for inbound, the PageUp ATS integration (organizations across 190 countries), the CenterState CEO regional partnership (nearly 2,000 member businesses), and a self-serve SMB Marketplace tier.
Revenue is generated primarily through per-search transaction fees (e.g., $32.50 per NY Checked search) supplemented by recurring subscription revenue from the Vigilant continuous monitoring suite and the SMB Marketplace tier. The company has served 1,300+ customers over 30 years and executes 500,000+ searches annually, with 100% US-based customer support staffed by licensed investigators. HRO Today ranked CIChecked 7th in its 2025 Baker's Dozen Employment Screening Ratings, and the firm holds PBSA membership and SHRM recognition as third-party credibility markers.
CIChecked firmographics
Firmographics- Name
- CIChecked
- Legal name
- Commercial Investigations LLC
- Website
- https://cichecked.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CIChecked is a New York State-licensed private investigative agency delivering investigator-led background screening, identity validation, continuous compliance monitoring, and AI-powered social media analysis to employers in healthcare, financial services, transportation, non-profit, and general business verticals.
- Ownership category
- akta.pro rank
CIChecked industry classification
Industry- Product category
- Background Screening Services
- NAICS
- Investigation and Personal Background Check Services (561611), Investigation and Security Services (5616)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Pre-Employment Background Checks & Screening (BPAKAEAA)
- akta.pro secondary industries
- Continuous Monitoring & Post-Hire Screening (BPACALAJ), Healthcare Sanctions & Exclusions Screening (OIG/SAM/OFAC) (BPACALAH), Investigations & Background Screening Services (IMAIAEAK), Sanctions, PEP & Watchlist Screening (name matching, adverse media) (FSAGAFAD)
Keywords
Where CIChecked is headquartered
LocationHeadquarters
- HQ city
- Latham
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CIChecked business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Background Screening Services: Per-search fees for criminal background checks, employment verifications, education verifications, drug testing, identity validation, motor vehicle records, and other screening services. Pricing varies by search type with NY Checked™ at $32.50 per search
- Subscription/Monitoring Services: Continuous monitoring services (Vigilant products) likely operate on subscription model for ongoing employee monitoring across criminal records, MVR, and sanctions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | NY Checked™ - Comprehensive NY State Criminal Search |
| Unit Pricing | Pay-as-you-go | Standard NY State OCA Search |
| Other | Monthly | Sales and Marketing Assistant |
| Other | Monthly | Client Services Representative II |
| Other | Annual | Vice President Business Development |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels7 records
CIChecked product offering
Product offeringCore offering
CIChecked provides investigative-grade background screening services for employers and organizations, including criminal background checks (with the proprietary NY Checked™ product for comprehensive New York court coverage), identity validation, employment and education verifications, healthcare credentialing, drug testing, motor vehicle records, and continuous employee monitoring through the Vigilant product suite. All screenings are conducted by licensed private investigators using the proprietary CIWARE 2.0 platform with SSAE 16 SOC II certified, HIPAA- and PCI-compliant infrastructure. The company serves healthcare, financial services, transportation, non-profit, staffing, franchise, and general business customers across the United States and through global ATS integrations.
Product overview
CIChecked is a licensed private investigative agency (powered by Commercial Investigations LLC) offering a comprehensive, human-driven background screening platform. The core offering consists of investigative-grade criminal background checks enhanced by proprietary technology solutions. Key products include NY Checked™ for comprehensive New York court coverage, Eagle View AI-powered social media analysis, and the Vigilant™ continuous monitoring suite (Vigilant US™, Vigilant New York™, Vigilant MEDS™, Vigilant NYS DMV LENS™, Vigilant Global Compliance Intelligence™). The platform integrates identity validation, employment/education verification, healthcare credentialing, drug testing, motor vehicle records, and cyber investigations. The Individualized Assessment Decision Matrix™ provides compliance documentation for adverse decisions. Services are offered across verticals including healthcare, financial services, transportation, nonprofit, staffing, and general business through an SMB Marketplace tier.
Differentiator
Problem solved
Functional benefit
Products and services
- Criminal Background Checks Foundational criminal record verification service covering county, state, federal, and international jurisdictions for employer hiring decisions.
- NY Checked™ Proprietary New York state criminal record search covering all 62 counties plus town, city, and village courts where misdemeanors actually live, delivering results in 2-4 hours at $32.50 per search.
- Eagle View AI-powered social media analysis platform that analyzes 7 years of activity across 7 major platforms (LinkedIn, Instagram, Facebook, Twitter, TikTok, Reddit, Pinterest) to deliver risk scoring, sentiment analysis, and word cloud intelligence while filtering protected class information for FCRA and EEOC compliance.
- Employment & Education Verifications Verification services confirming candidate qualifications including education verification, employment verification, reference verification, professional license verification, and military service verification.
- Identity Validation Identity verification services including ID Checked™, I-9 processing, E-Verify integration, SSN validation, and consent-based SSN verification with SSA.
- Healthcare Comply Plus Comprehensive healthcare-specific screening covering OIG Exclusion, GSA/SAM exclusion, OMIG exclusion, National Practitioner Data Bank, DEA certification, NPI verification, and credentialing.
- Drug Testing Pre-employment, random, and post-accident drug and alcohol testing with test administration services for workplace safety compliance.
- Motor Vehicle Records (MVR) Motor vehicle record checks including MVR reports, infractions/violations tracking, and CDLIS verification for DOT/FAA transportation compliance.
- Financial & Business Products Business and financial verification services including credit reports, civil records, liens, judgments, bankruptcies, business credit reports, and regulatory checks for financial services industry compliance.
- Electronic Onboarding (I-9/E-Verify) Digital onboarding tools including electronic I-9 processing and E-Verify integration for employment eligibility verification.
- Cyber Investigations Digital investigation services including social media scanning, criminal enhancement, online presence analysis, and open source intelligence gathering.
- Vigilant US™ Continuous monitoring service for US-based criminal records and sanctions to ensure ongoing compliance for existing employees.
- Vigilant New York™ New York-specific continuous monitoring service covering state criminal records and DMV records for ongoing compliance.
- Vigilant MEDS™ Healthcare-specific continuous monitoring for sanctions, exclusions, and license verifications to maintain healthcare workforce compliance.
- Vigilant NYS DMV LENS™ Continuous DMV monitoring specifically for New York state driver records and license status changes.
- Vigilant Global Compliance Intelligence™ Continuous anti-terrorist database monitoring covering OFAC SDN, FBI Most Wanted Terrorists, INTERPOL Most Wanted List, UN Consolidated Sanctions List, and EU Terrorism List for ongoing compliance.
- Individualized Assessment Decision Matrix™ Compliance documentation tool that creates bulletproof paper trails for hiring decisions when adverse information surfaces, featuring 30 fields to document decisions, reasoning, and outcomes for legal protection.
- VolChecked™ Specialized background screening solution for volunteer organizations, enabling high-volume volunteer screening with streamlined processes.
- SMB Marketplace Small and medium business focused product tier offering cost-effective, scalable background screening packages.
Quantifiable outcome
- Reduced pre-boarding time by 44% for healthcare client in 2024
- +3 more outcomes
Companies that use CIChecked
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles6 records
CIChecked technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature6 records
CIChecked partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights6 records
CIChecked competitors and assessment
Company assessmentBroad incumbents
- Accurate Background (Mitratech):
- HireRight: HireRight is a global background screening provider serving enterprise and mid-market employers across transportation, healthcare, financial services, and staffing. Comparable to CIChecked because it competes across the same verticals (especially DOT transportation and healthcare) with overlapping product categories such as criminal, MVR, drug testing, and verifications.
- First Advantage: First Advantage is a global screening and identity verification provider offering criminal background, employment/education verification, healthcare credentialing, and continuous monitoring. Comparable to CIChecked because it serves the same enterprise HR buyer across healthcare, financial, and transportation verticals with a similar product taxonomy.
- Sterling (First Advantage): Sterling (now part of First Advantage) is one of the largest US employment background screening providers, offering criminal checks, verifications, drug testing, and continuous monitoring. Highly comparable because it sells the same core service suite to enterprise HR and operates nationally at far greater scale; several CIChecked executives previously held senior roles at Sterling.
- Checkr: Checkr is a venture-backed, AI-native background screening leader focused on US employers and the gig economy, with deep ATS/HRIS integrations and modern developer APIs. Comparable to CIChecked because it competes directly for the same pre-employment and continuous monitoring spend, though at much larger scale and with a more automated (less investigator-led) model.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key highlights6 records
Customer concentration
CIChecked social profiles
Digital presenceCIChecked compliance and trust
Trust signalCompliance8 records
CIChecked financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIChecked leadership team
Management profileNumber of profiles
Profiles3 records
CIChecked funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIChecked M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIChecked
What does CIChecked do?
CIChecked provides investigative-grade background screening services for employers and organizations, including criminal background checks (with the proprietary NY Checked™ product for comprehensive New York court coverage), identity validation, employment and education verifications, healthcare credentialing, drug testing, motor vehicle records, and continuous employee monitoring through the Vigilant product suite. All screenings are conducted by licensed private investigators using the proprietary CIWARE 2.0 platform with SSAE 16 SOC II certified, HIPAA- and PCI-compliant infrastructure. The company serves healthcare, financial services, transportation, non-profit, staffing, franchise, and general business customers across the United States and through global ATS integrations.
Is CIChecked a public or private company?
CIChecked is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CIChecked founded?
CIChecked was founded in 1991. It employs 11 to 50 people.
Where is CIChecked based?
CIChecked is headquartered in Latham, United States, in the North America region.
How does CIChecked make money?
Two revenue lines are on record. Background Screening Services are the primary driver. The others are subscription/Monitoring Services.
Who are CIChecked's main competitors?
Broad incumbents on record are Accurate Background (Mitratech), HireRight, First Advantage, Sterling (First Advantage) and Checkr.
Does CIChecked have an API?
No public API is recorded for CIChecked.
What industry is CIChecked in?
CIChecked's product category is Background Screening Services. Its primary akta.pro industry code is BPAKAEAA, Pre-Employment Background Checks & Screening, with a secondary code of BPACALAJ, Continuous Monitoring & Post-Hire Screening. Its NAICS code is 561611 and its SIC code is 7381.