Canandaigua National Bank & Trust

What Canandaigua National Bank & Trust does

Canandaigua National Bank & Trust (CNB) is a privately held, FDIC-insured community bank headquartered at 72 South Main Street in Canandaigua, New York, operating 27 community offices across the Greater Rochester, Finger Lakes, and Syracuse markets. The bank delivers a full-service consumer and commercial banking platform spanning personal checking tiers (Optimum, e-ssentials, Traditional, Fortify), savings and money market accounts, certificates of deposit, mortgages (portfolio, fixed-rate, construction, Homebuyer Dream Program, home equity), consumer loans, business banking, and a wealth management franchise covering investments, financial planning, trust services, estate services, retirement, institutional services, private banking, and family wealth. Digital channels include an online banking platform, iOS/Android mobile banking app with mobile deposit, CNBillPay, mobile wallet integration, CNBanker Voice telephone banking, and Text Banking SMS services; the proprietary myCNB360 wealth portal consolidates wealth management capabilities for HNW and institutional clients.

Revenue is generated through net interest income on the lending and deposit book, transactional fees (overdraft protection via ChexMate, ATM, wire transfers), recurring wealth management fees, mortgage origination income, and insurance/affiliate referral income through partnerships with InsuranceAisle, First Bank Card, HSA Bank, and CardCash. The go-to-market model is relationship-led community banking with a physical branch network as the primary acquisition channel, complemented by digital self-service and a direct-sales wealth management motion targeted at HNW and institutional segments. Wholly-owned subsidiaries include Canandaigua Investment Services (brokerage and insurance) and myCNB360 (wealth portal platform). Customer base spans consumer households, small-to-medium businesses, and high-net-worth families/institutions across upstate New York, with Bank On certification supporting unbanked/underbanked onboarding. Recent strategic emphasis is on contiguous geographic expansion into Syracuse (Liverpool office opening in 2025 as the 27th branch) and ecosystem consolidation through the myCNB360 wealth portal.

Name

Canandaigua National Bank & Trust

Legal name

Canandaigua National Bank

Website

https://cnbank.com

Company type

Private

Founded year

1887

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Canandaigua National Bank & Trust is a privately held New York community bank operating 27 branches across the Greater Rochester, Finger Lakes, and Syracuse markets, offering personal and business banking, mortgages, and wealth management services through branch and digital channels.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Depository Credit Intermediation (5221), Trusts, Estates, and Agency Accounts (52592)

SIC

State Commercial Banks (6022), Investment Advice (6282)

akta.pro primary industry

Onshore Private Banking (Domestic HNW/UHNW) (FSAAABAA)

Keywords

• Community banking
• Personal banking
• Commercial lending
• Wealth management
• Mortgage services

Headquarters

HQ city

Canandaigua

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Traditional bank interest income from lending activities including mortgages, personal loans, auto loans, and commercial loans. Interest earned on certificate of deposits and savings accounts.
2. Banking Fees and Service Charges: Fees from checking accounts, overdraft protection (ChexMate), ATM usage, wire transfers, and other banking services.
3. Wealth Management and Trust Services: Fee-based income from investment management, financial planning, estate planning, retirement planning, and institutional wealth services.
4. Insurance and Investment Services: Revenue from Canandaigua Investment Services including life, long-term care, disability insurance products. Partnership with InsuranceAisle for insurance quote referrals.
5. Mortgage Banking: Income from mortgage originations including portfolio mortgages, construction mortgages, and special loan programs including Homebuyer Dream Program.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Canandaigua National Bank & Trust is a privately held community bank that provides a full range of personal and business banking products—including checking, savings, certificates of deposit, mortgages, home equity, auto, personal, and construction loans—alongside wealth management, trust, estate, retirement, and investment advisory services, delivered through 27 community offices in the Finger Lakes, Greater Rochester, and Syracuse regions of New York and complemented by online, mobile, voice, and text banking channels.

Product overview

Canandaigua National Bank & Trust is a regional community bank offering a comprehensive, multi-channel banking platform with integrated products across personal and business banking, mortgages, and wealth management. The core banking products include multiple checking account tiers (Optimum, e-ssentials, Traditional, Fortify), savings options (Companion, Regular, CNSaver, FUNdamentals), and certificates of deposit including promotional products like the Optimum CD Special. The mortgage suite encompasses Portfolio Mortgages, Fixed Rate Mortgages, Construction Mortgages, and specialized programs like the Homebuyer Dream Program and Home Equity Solutions. Digital banking capabilities are delivered through Online Banking, CNB Mobile Banking App with Mobile Deposit, CNBillPay, and Mobile Wallets. Wealth Management services span Investments, Financial Planning, Trust Services, Estate Services, Retirement Planning, Institutional Services, Private Banking, and Family Wealth, accessible via the myCNB360 digital portal. The bank also offers complementary services including HSA, credit cards through First Bank Card partnership, insurance products, and the CNBankerREWARDS loyalty program. With 27 community offices across the Greater Rochester and Finger Lakes region, the bank positions itself as a full-service community financial institution combining traditional banking with modern digital capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Optimum Checking
• e-ssentials Checking
• Traditional Checking
• Fortify Checking
• Companion Savings
• Regular Savings
• CNSaver
• FUNdamentals Savings
• Money Market Accounts
• Certificate of Deposit
• Health Savings Account
• Portfolio Mortgage
• Fixed Rate Mortgages
• Construction Mortgages
• Special Loans Programs
• Homebuyer Dream Program
• Home Equity Solutions
• Auto and Recreation Loans
• Personal and Debt Consolidation Loans
• Home Improvement Loans
• Personal Credit Cards
• ChexMate Overdraft Protection
• Canandaigua Investment Services
• Life, Long Term Care, and Disability Insurance
• Investments
• Financial Planning
• Trust Services
• Estate Services
• Retirement Planning
• Institutional Wealth Services
• Private Banking
• Family Wealth
• myCNB360 Wealth Portal
• CNB Mobile Banking App
• Online Banking
• CNBankerREWARDS Loyalty Program

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• InsuranceAisleminorChannel Partner/ Reseller/ DistributorInsurance quote comparison platform partnership providing auto, home, and other insurance quotes through cnbank.insuranceaisle.com referral platform
• myCNB360coreTechnology or IntegrationProprietary wealth management portal providing investment management, financial planning, estate services, trust services, retirement planning, institutional services, private banking, and family wealth management capabilities

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• KeyBank: Super-regional bank with significant Rochester, Syracuse, and upstate NY branch presence. Competes across retail, commercial, and wealth management in CNB's core geography but at substantially larger scale.
• M&T Bank: Large super-regional bank with deep Rochester and upstate NY presence, offering full personal, commercial, mortgage, and wealth services. Overlaps with CNB across the same Rochester/Finger Lakes/Syracuse market but at much greater scale.

Direct peers

• Five Star Bank: New York-based community bank serving the Finger Lakes region with personal, business, mortgage, and wealth services. Closest direct peer to CNB given overlapping Finger Lakes geographic footprint and comparable community-bank positioning.
• Genesee Regional Bank (via Tompkins Financial affiliate): Greater Rochester-based community bank offering personal, business, and mortgage services. Direct head-to-head competitor in the Rochester metro and Finger Lakes core market that CNB serves.
• ESL Federal Credit Union: Rochester-headquartered member-owned financial institution competing directly for retail deposits, mortgages, and wealth in CNB's primary market. Comparable community-anchored model serving the Greater Rochester region.
• Chemung Canal Trust Company: New York state-chartered community bank serving the Southern Tier and Finger Lakes regions with personal, business, mortgage, and trust services. Direct geographic and product-line overlap with CNB's upstate NY footprint.
• Tompkins Community Bank (Tompkins Financial): Upstate New York community bank with branch network across the Finger Lakes and broader NY regions, offering full-service personal, business, and wealth management. Directly comparable product mix and community-bank positioning.
• Lyons National Bank: Independent Finger Lakes region community bank offering personal, business, and agricultural banking across Wayne, Ontario, and surrounding counties. Highly comparable rural community-bank model and Finger Lakes geography.

Regional players

• Berkshire Bank: Northeast-focused community-oriented bank with upstate New York presence offering personal, business, and wealth services. Comparable mid-sized regional community bank model serving the broader Northeast.
• Northwest Bank: Mid-Atlantic and Upstate NY regional bank with branches in Rochester and surrounding markets offering full personal and business banking. Comparable mid-sized community bank competing for similar customer segments in upstate NY.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CNBank
• Facebookfacebook.com/CanandaiguaNationalBank
• LinkedInlinkedin.com/company/cnbank
• Instagraminstagram.com/canandaiguanationalbank

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canandaigua National Bank & Trust