Independent Living Services

What Independent Living Services does

Independent Living Services, Inc. (ILS) is a 501(c)(3) nonprofit organization headquartered in Conway, Arkansas, that delivers a comprehensive continuum of care for adults with intellectual and developmental disabilities (I/DD) across Central Arkansas. Founded in 1970 by Peggy Schneider following the introduction of Title XIX legislation, ILS began with a single group home (Ross House) and has since assembled a portfolio of eight or more residential and day-program facilities including Reynolds House, Conway Apartments, Schneider House (ICF/IID), Florentz Estates, Greenbrier Apartments (a 17-unit outdoor apartment complex opened 2001), Patterson House, and the Profiles Enrichment Center (an Adult Development Day Treatment day program, opened 1996).

The organization's core services span Residential and Community-Based Support (group homes and supported apartments at multiple Conway and Greenbrier addresses), an Intermediate Care Facility for Individuals with Intellectual Disabilities (Schneider House), Adult Day Services through the Profiles Enrichment Center, Profiles Productions (a pre-vocational workshop recycling 10,000 lbs of paper per month), Supported Employment (job coaching and placement at local businesses), and a Transportation fleet of 40+ vehicles serving work, medical, therapy, and shopping destinations. Technology is largely operational rather than productized: a Squarespace-hosted website (indliving.org) with community and employee portals, an email newsletter subscription, social sharing on Facebook/Twitter/Pinterest, and an online shop for consumer-made artwork and holiday cards.

ILS serves approximately 275 individuals with I/DD (per the most recent figure, with a noted upward trend) and employs 51-100 staff, supported by an Executive Director (Elissa Douglas), program directors across Finance, Compliance, Day Services, Community Programs, Residential Programs, and Nursing, and a board of directors drawn from community leaders, business leaders, entrepreneurs, and family members. Funding is structured as Medicaid Waiver reimbursement (the primary recurring revenue stream), tax-deductible donations (with $50/$100/$200 tiers and program designation), and a small product-sales line from the consumer artwork shop. There is no parent company, no private equity or venture capital ownership, and no subsidiaries.

Name

Independent Living Services

Legal name

Independent Living Services, Inc.

Website

https://indliving.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Short description

501(c)(3) nonprofit in Conway, Arkansas providing residential, day, transportation, and supported employment services for approximately 275 adults with intellectual and developmental disabilities across Central Arkansas, funded primarily through Medicaid waivers and donations.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Disability support services
• Residential group homes
• Supported employment programs
• Developmental disabilities care
• Medicaid waiver services

Headquarters

HQ city

Conway

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medicaid Waivers: Funded through Medicaid Waiver programs for eligible individuals with intellectual and developmental disabilities
2. Donations: Tax-deductible donations from individuals and organizations supporting the organization's mission
3. Product Sales: Sale of artwork and products created by consumers, with proceeds going to the artists

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

Independent Living Services is a nonprofit agency that operates residential living arrangements (group homes and supported apartments), an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID), adult day services through the Profiles Enrichment Center, supported employment coaching and placement, and a transportation fleet. The organization is funded primarily through Medicaid Waiver programs and serves approximately 275 adults with intellectual and developmental disabilities in Central Arkansas.

Product overview

Independent Living Services (ILS) is a non-profit social services organization providing a comprehensive continuum of care for adults with intellectual and developmental disabilities in Central Arkansas. The organization operates as a single integrated service platform rather than a modular product architecture, offering residential living arrangements (group homes and supported apartments), an Intermediate Care Facility (ICF/IID), adult day services through the Profiles Enrichment Center, supported employment, transportation, and an online shop selling consumer-created artwork. Services are coordinated through multiple facilities including the main 32,000 sq. ft. administrative building in Conway, eight residential locations, and the Profiles Enrichment Center. The organization serves approximately 275 individuals and is funded primarily through Medicaid waivers and Title XIX programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Medicaid Waivers Medicaid waiver programs providing funding for home and community-based services for eligible adults with intellectual or developmental disabilities.
• Residential Living - Group Homes and Supported Apartments Group homes and supported apartment arrangements across multiple Conway and Greenbrier locations allowing consumers to live in the most independent setting, with trained staff assisting with goal-setting, nutrition, transportation, socialization, and personal care.
• Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) Schneider House operates as a licensed ICF/IID providing intermediate-level care for people with disabilities who require a higher level of medical and daily living support.
• Transportation Services

Quantifiable outcome

• Recycling 10,000 lbs of paper per month through Profiles Productions

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Centennial BankminorGTM or Marketing Partner · 14 September 2020Centennial Bank has provided ongoing support to ILS over the years. During Direct Support Professionals Week (September 14-18, 2020), Centennial Bank provided lunch for staff at a drive-through event on September 18th. Community support like this makes ILS possible.

Scale indicators5 records

Recent moves14 records

Expansion highlights4 records

Broad incumbents

• Easterseals: Long-standing national nonprofit serving people with disabilities through diverse programs including residential, day, and employment services — overlapping mission and many service categories with ILS at national scale.
• The Arc: National advocacy and service organization for people with intellectual and developmental disabilities, operating through local chapters that deliver residential, day, and employment supports similar to ILS.
• United Cerebral Palsy (UCP): National nonprofit providing residential, day, and employment services to people with cerebral palsy and other disabilities — overlapping service portfolio and target population with ILS.

Direct peers

• Merakey: Large nonprofit provider of behavioral health and IDD services across multiple states, offering residential, day, employment, and ICF/IID programs similar to ILS's continuum of care model.
• LifeStream Services: Indiana-based nonprofit providing residential, day, and supported employment services for individuals with developmental disabilities — comparable regional nonprofit IDD provider model to ILS.
• RHA Health Services: Nonprofit providing residential, ICF/IID, day, and supported employment services to individuals with IDD and behavioral health needs across multiple U.S. states, mirroring ILS's service stack.
• Sevita Health (formerly The MENTOR Network): National provider of home- and community-based services for individuals with intellectual and developmental disabilities, including group homes, day services, and supported employment — directly comparable service categories to ILS.
• BrightSpring Health Services: Large public company providing home- and community-based services including IDD supports, residential, and behavioral health — comparable service categories and target population to ILS.
• Dungarvin: National provider of residential, day, and employment supports for people with intellectual and developmental disabilities, with a similar multi-state, multi-service delivery model to ILS.
• Community Options: National nonprofit operating residential homes, day programs, and employment supports for people with intellectual and developmental disabilities — closely aligned service mix and target population to ILS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/indlivingserv
• LinkedInlinkedin.com/company/independent-living-services-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Living Services