What Emerald Heights does

Emerald Heights is a 501(c)(3) nonprofit senior living community operating on a 38-acre campus in Redmond, Washington. Founded in 1992 as the first Life Care Community in Western Washington State, the community is an affiliate of the Emerald Communities nonprofit organization and serves active adults aged 55 and older across the full continuum of care — independent living, assisted living, memory support, and skilled nursing — under a Type A Life Care (CCRC) contract. Residents choose from more than 40 floor plans spanning apartments, trailside residences, main building units, and duplex cottages, supported by amenities including a fitness center, indoor pool, jacuzzi, yoga studio, the flexible Your Choice Dining program across three venues, and over 60 resident-led committees and activity groups.

The community monetizes through two primary streams: one-time entrance fees available under Traditional (non-refundable), 50% Refundable, and 90% Refundable plans, and recurring monthly service fees subject to annual cost-of-living adjustments. A defining commercial feature is that assisted living, memory support, and skilled nursing care are included in the monthly fee with no increase based on care level, and a portion of entrance and monthly fees may qualify as prepaid medical expenses for tax purposes. The underlying technology footprint is limited to conventional digital marketing and resident engagement tools — Act-On marketing automation, Google Analytics for visitor tracking and behavioral targeting, a resident portal at residents.emeraldheights.com, and a financial assessment tool — with no proprietary AI/ML, mobile application, or third-party integrations disclosed.

Emerald Heights goes to market through an enterprise field sales motion centered on consultative community tours, financial consultations, and scheduled in-person visits. Demand generation combines content marketing (blog, virtual tours, financial calculators), email nurture campaigns, social media presence on Facebook, LinkedIn, and YouTube, community events such as holiday open houses, webinars on retirement planning topics, and targeted display advertising informed by site analytics. The organization maintains memberships in ICAA and LeadingAge and operates exclusively in the Western Washington State market with no disclosed geographic expansion plans, M&A activity, funding history, or leadership transitions.

Name

Emerald Heights

Legal name

Emerald Communities

Website

https://emeraldheights.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Emerald Heights is a nonprofit 501(c)(3) Type A Life Care retirement community on a 38-acre Redmond, Washington campus, serving active adults 55+ with independent living, assisted living, memory support, and skilled nursing under a one-time entrance fee plus monthly service fee model.

Ownership category

akta.pro rank

Product category

Continuing Care Retirement Community (CCRC)

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Independent Living Real Estate Owners/Operators (REITs & Management Companies) (HLADAAAG)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), General Assisted Living Facilities (HLADABAA), Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

Keywords

• Senior living community
• Continuum of care
• Retirement living
• Assisted living services
• Memory care support

Headquarters

HQ city

Redmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Entrance Fees: One-time entrance fees with three options: Traditional (non-refundable), 50% Refundable, and 90% Refundable plans. These fees grant lifetime access to the community and included care services.
2. Monthly Service Fees: Recurring monthly fees covering residence, daily living expenses, and a wide range of services and amenities. Subject to annual cost of living adjustments. Critical benefit: assisted living, memory support, and skilled nursing care are included with no increase to monthly fee based on care level.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Emerald Heights is a nonprofit Type A Life Care Community providing independent living residences for active adults aged 55+ on a 38-acre Redmond, Washington campus, paired with a guaranteed continuum of care (assisted living, skilled nursing, memory support). Residents contract through an entrance fee plus monthly service fees, with lifetime care escalation covered at no increase to the monthly fee.

Product overview

Emerald Heights is a nonprofit 501(c)(3) senior living retirement community offering a unified Life Care (Type A CCRC) model centered on independent living with guaranteed access to escalating care. The product portfolio centers on Independent Living accommodations (40+ floor plans including apartments, cottages, and duplexes) paired with the Continuum of Care/Life Care Community guarantee that provides lifetime access to assisted living, skilled nursing, and memory support at no monthly fee increase. Supporting services include Your Choice Dining (pay-per-meal flexible dining), Fitness & Wellness facilities, and a Financial Assessment Tool. The community operates on a 38-acre campus in Redmond, Washington, serving active adults aged 55 and better since 1992 as the first Life Care Community in Western Washington State.

Differentiator

Problem solved

Functional benefit

Products and services

• Independent Living Maintenance-free residential living for active adults aged 55+, offering 40+ floor plan options across modern apartments (Courtyard, Trailside, Main Building) and spacious duplex cottages on a 38-acre Redmond campus with access to amenities, dining, wellness facilities, and 60+ resident committees.
• Continuum of Care (Type A Life Care) Type A Life Care contract guaranteeing lifetime access to escalating care levels — assisted living, skilled nursing, and memory support — on the same campus, with no increase to the monthly service fee based on care level. Residents do not need to relocate when care needs change.
• Your Choice Dining Program Flexible dining program where residents pay only for the meals they choose, with full-service lunch and dinner at Copper & Hook, Madrona, and Cascades grab-and-go venues on campus.
• Fitness & Wellness Program Whole-person wellness program offering a full-size fitness center, indoor pool, jacuzzi, and yoga studio for residents' health, fitness, and social engagement.

Quantifiable outcome

• Care services included with no monthly fee increase when health needs change
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Emerald CommunitiescoreStrategic or Co-development PartnerEmerald Heights is an affiliate of Emerald Communities, a Washington non-profit corporation. As a member of the Emerald Communities family, the community benefits from shared resources, brand recognition, and organizational infrastructure. Emerald Communities is the parent organization governing multiple senior living communities.
• Heron's KeyminorStrategic or Co-development PartnerHeron's Key is another senior living community member of the Emerald Communities family. Both communities operate under the same organizational umbrella with shared governance and brand alignment.
• Independent Adult画像 & Aging Association (ICAA)minorOthersProfessional association for organizations serving older adults. Emerald Heights membership demonstrates commitment to industry best practices and professional standards in senior living.
• LeadingAgeminorOthersLeadingAge is a leading advocacy and education organization for senior living providers. Emerald Heights maintains membership demonstrating alignment with industry standards and access to thought leadership resources.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Heron's Key: Sister community under the Emerald Communities umbrella offering a similar Life Care model in Gig Harbor, WA. Directly comparable as another Pacific Northwest Type A CCRC affiliated with the same parent organization.
• Bayview at Gig Harbor (Merrill Gardens): Another Puget Sound-area senior living community operated by Merrill Gardens, a major West Coast senior housing operator. Comparable offering of independent living with care continuum in the same regional market.
• Aegis Living: West Coast senior living operator headquartered in Redmond, WA, with multiple communities offering assisted living, memory care, and independent living. Comparable as a regional competitor with overlapping care services and target demographics.
• Frontier Management: Senior living management company operating independent, assisted living, and memory care communities, including in the Pacific Northwest. Comparable as a multi-site senior housing operator serving similar demographics and offering continuum of care.

Regional players

• Timber Ridge at Talus: Life Plan Community located in Issaquah, WA, also in the Puget Sound region. Comparable as a Type A CCRC targeting active adults 55+ with a full continuum of care on a single campus.

Broad incumbents

• Brookdale Senior Living: Largest U.S. senior living operator with a national footprint of independent living, assisted living, and memory care communities. Comparable in offering the full continuum of senior care services across a broad portfolio, though primarily rental model.
• Atria Senior Living: National senior living operator offering independent living, assisted living, and memory care across more than 200 communities. Comparable in target demographic and continuum-of-care offering, though more geographically diversified.
• Sunrise Senior Living: Established senior living provider with communities across the U.S. and internationally, focused on assisted living and memory care with some independent living. Comparable as a continuum-of-care senior living operator serving similar resident profiles.
• Erickson Senior Living: Major CCRC operator managing multiple large continuing care retirement communities on the East Coast and in Texas. Comparable as a Type A Life Care operator, though geographically separate from Emerald Heights.
• Life Care Services (LCS): Third-party management company for senior living communities, including a significant portfolio of CCRCs. Comparable as a CCRC management operator providing similar services to those Emerald Heights offers internally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@EmeraldHeightsRedmond
• Facebookfacebook.com/EmeraldHeightsRedmond
• LinkedInlinkedin.com/company/emerald-heights

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emerald Heights