NEUBOX
NEUBOX is a Mexican web hosting and ICANN-accredited domain registrar serving Spanish-speaking SMBs, professionals, and enterprises with shared hosting, VPS, dedicated servers, domains, business email, SSL, and emerging workflow automation services.
- Company typePrivate
- Founded2004
- HeadquartersZug, Switzerland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What NEUBOX does
NEUBOX (legal entity: NEUBOX Internet S.A. de C.V.) is a Mexican web hosting and internet services provider headquartered in Guadalajara, Jalisco, with corporate operations serving primarily the Mexican and Spanish-speaking Latin American market. The company was founded in 2004 and operates as an ICANN-accredited domain registrar (Registrar-1483) administering 212,526+ domains, alongside shared web hosting, VPS, dedicated servers, business email, SSL certificates, and emerging workflow automation services. Its core technology stack is built on cPanel and DirectAdmin control panels, CloudLinux OS with LVE resource isolation, Imunify360 security, and SSD storage hosted in a Tier III data center in Dallas, Texas, with a 99.9% uptime SLA across hosting plans. The product portfolio spans entry-level shared hosting tiers (Tell It, Sell It, Push It, Max It at $490-$839 MXN/yr), WordPress-optimized hosting, Windows hosting, DirectAdmin hosting, reseller hosting, conventional and high-end VPS (up to 20 vCPU/100 GB RAM/1 TB SSD), Cloud VPS, and dedicated servers under the NEUBOX PRO enterprise sub-brand, plus add-ons including Sectigo SSL, Open-Xchange business email, n8n managed automation containers, and Sitejet website builder.
The business model is overwhelmingly subscription-based, with annual and multi-year hosting plans (10-17% discounts for longer tenures), recurring domain registrations across .COM/.MX/.ORG and other TLDs, and channel-driven revenue from affiliates (15-20% commission), distributors (5-30% volume discounts), and resellers. Go-to-market is predominantly self-serve e-commerce via neubox.com with cart checkout at carrito.neubox.com, supplemented by phone support offices in CDMX, Monterrey, and Guadalajara, and a more assisted enterprise sales motion for NEUBOX PRO solutions. Pricing is denominated in Mexican pesos with payment acceptance spanning PayPal, Visa, Mastercard, Oxxo Pay cash, and STP bank transfers — localizing the purchase experience for Mexican SMBs and individuals. Customer segments span individuals/SMBs (entry-level shared hosting), growing businesses and professionals (mid-tier plans, WordPress), enterprise and high-demand projects (NEUBOX PRO VPS and dedicated servers), government and public sector (iplanay.gob.mx, ATDT/gob.mx), and a channel layer of resellers, affiliates, and distributors. Recent strategic emphasis has shifted up-market via NEUBOX PRO enterprise infrastructure and into workflow automation via managed n8n containers, while embedding AI-assisted site creation through Sitejet.
NEUBOX firmographics
Firmographics- Name
- NEUBOX
- Legal name
- NEUBOX Internet S.A. de C.V.
- Website
- https://neubox.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- NEUBOX is a Mexican web hosting and ICANN-accredited domain registrar serving Spanish-speaking SMBs, professionals, and enterprises with shared hosting, VPS, dedicated servers, domains, business email, SSL, and emerging workflow automation services.
- Ownership category
- akta.pro rank
NEUBOX industry classification
Industry- Product category
- Web Hosting Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Card-Not-Present / eCommerce Acquirers (FSAMABAD)
Keywords
Where NEUBOX is headquartered
LocationHeadquarters
- HQ city
- Zug
- HQ country
- Switzerland
- HQ region
- Europe
Offices5 records
Markets served
NEUBOX business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Web Hosting Plans: Annual and multi-year subscription plans for shared hosting (cPanel, DirectAdmin, WordPress, Windows). Recurring revenue from plan renewals. Plans include Tell It ($490 MXN/yr), Sell It ($790 MXN/yr), WordPress Master ($839 MXN/yr), and additional tiers.
- Domain Registration and Transfer: New domain registration (.COM, .MX, .ORG, and many others) and domain transfers. Promotional pricing for first-year registration (e.g., .COM at $199.90 MXN, .MX at $129.90 MXN, .ORG at $139.90 MXN). Revenue from renewals at standard rates.
- SSL Certificates: Resale of Sectigo SSL certificates (Positive SSL, Instant SSL, Wildcard, EV). Offered as standalone add-on or bundled with hosting plans. Annual subscription model.
- Business Email (Correo Empresarial): Custom-domain business email suite with calendar, contacts, and management tools powered by Open-Xchange. Sold as an add-on to hosting or domain services.
- n8n Automation Instance: Managed container service for n8n workflow automation software. Provides dedicated resources (2 vCPU, 2 GB RAM, 40 GB SSD) with monthly backups.
- VPS and Dedicated Servers: Virtual private servers (conventional, special/high-performance, Cloud VPS) and dedicated servers. Tiered configurations with varying vCPU, RAM, SSD, and bandwidth specs. Enterprise offerings under NEUBOX PRO brand.
- Affiliate and Reseller Commissions: Affiliates earn 15-20% commission on new customer first purchases. Distributors receive 5-30% volume discounts on hosting plans. Revenue sharing with channel partners.
- Sitejet Website Builder: Sitejet is offered as a free license with cPanel hosting plans (Tell It, Sell It, Push It, Max It). Full paid version available as a subscription add-on for website creation without technical coding knowledge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Tell It - Entry-level shared hosting for personal/small projects |
| Subscription | Annual | Sell It - Mid-tier shared hosting with more resources |
| Subscription | Annual | WordPress Master - Optimized WordPress hosting |
| Subscription | Multi-year contract | Push It and Max It - Higher-tier shared hosting plans |
| Unit Pricing | Annual | .COM Domain Registration - First year promotional price |
| Unit Pricing | Annual | .MX Domain Registration - First year promotional price |
| Unit Pricing | Annual | .ORG Domain Registration - First year promotional price |
| Freemium | Monthly | Sitejet - Website builder (limited edition) |
| Subscription | Monthly | n8n Instance - Automation workflow container |
| Subscription | Annual | VPS Plans (Conventional A-E tiers) |
| Subscription | Annual | VPS Special Plans (Advance, Business, Enterprise) |
| Subscription | Annual | Cloud VPS Plans (GP 400-1000) |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
NEUBOX product offering
Product offeringCore offering
NEUBOX sells shared web hosting (cPanel, DirectAdmin, WordPress-optimized, Windows), domain registration and transfer services, virtual private servers (VPS, Cloud VPS, VPS Special), dedicated servers, business email with custom domains, SSL certificates, workflow automation via managed n8n containers, and website builders. The company is an ICANN-accredited registrar operating Tier III data center infrastructure in Dallas, Texas, and serves the Spanish-speaking market with annual subscription plans priced in Mexican pesos.
Product overview
NEUBOX is a Mexican web hosting and internet services provider offering a comprehensive portfolio of cloud infrastructure and domain services. The core offering consists of shared web hosting plans (cPanel, DirectAdmin, WordPress-optimized, and Windows) available in multiple tiers (Tell It, Sell It, Push It, Max It, Start IT, Move IT, Boost IT), along with domain registration and transfer services. The company provides virtual server solutions including standard VPS, Cloud VPS, and high-end VPS Special plans (Advance/Business/Enterprise tiers), as well as Dedicated Servers under the NEUBOX PRO enterprise sub-brand. Additional services include business email (Open-Xchange), SSL certificates (SECTIGO reselling), workflow automation (n8n container instances), website builders (Sitejet, Sitio en Minutos), electronic signature, and affiliate/distributor partner programs. The product portfolio is built on Tier III data center infrastructure in Dallas, Texas, with ICANN accreditation for domain services and cPanel Certified Partner status.
Differentiator
Problem solved
Functional benefit
Brands
- NEUBOX PRO: Enterprise cloud solutions offering Cloud VPS and Dedicated Servers with 24/7 assistance.
- NEUBOX PRO - Infraestructura Cloud Enterprise
Products and services
- Web Hosting (cPanel) Shared web hosting service with cPanel control panel offering multiple plan tiers (Tell It, Sell It, Push It, Max It) with varying resources for personal and business websites, including free domain transfer, SSL certificate, and email accounts.
- Hosting WordPress WordPress-optimized hosting with enhanced security (Imunify360, CloudLinux+), performance tools (WordPress Toolkit Deluxe), and resources tailored specifically for WordPress sites and WooCommerce stores.
- Hosting Windows Windows-based hosting service designed for ASP.NET and .NET Core projects, offering Windows server environment with IIS and Microsoft technologies for .NET developers.
- Hosting DirectAdmin Shared hosting with DirectAdmin control panel as an alternative to cPanel, available in Start IT, Move IT, and Boost IT plan tiers for users preferring this control panel interface.
- Reseller Hosting Web hosting for resellers to start their own hosting business, available in Lite, Plus, and Premium tiers with domain hosting limits of 50, 100, and 250 domains respectively.
- Domain Registration Domain name registration service supporting multiple TLDs including .COM, .MX, .ORG, and many others, with ICANN accreditation and international registrar status for individuals and businesses.
- VPS (Virtual Private Server) Virtual private server hosting with dedicated resources (vCPU, RAM, SSD) and SSH access, available in multiple tiers (A through E) with varying specifications for developers and businesses.
- Cloud VPS (NEUBOX PRO) High-performance cloud VPS for demanding enterprise projects with scalable resources and power, offered under the NEUBOX PRO enterprise brand with GP 400-1000 series configurations and 24/7 specialized assistance.
- Dedicated Servers (NEUBOX PRO) Managed dedicated server solutions in Low-End, Mid-End, and High-End configurations, offered as part of NEUBOX PRO enterprise services with personalized managed hosting.
- NEUBOX PRO Enterprise Solutions Enterprise-focused sub-brand encompassing Cloud VPS and Dedicated Server solutions with 24/7 specialized assistance for business customers requiring high-performance infrastructure.
- Correo Empresarial (Business Email) Business email service with custom domain email, calendar, contacts, and reminders, powered by Open-Xchange platform for professional communication.
- Certificados SSL SSL certificate services reselling Sectigo (formerly Comodo) products including Positive SSL, Instant SSL, Positive SSL Wildcard, and Positive SSL EV with guarantee funds for user protection.
- Instancia n8n (Workflow Automation) Managed n8n workflow automation container with dedicated resources (2 vCPU, 2 GB RAM, 40 GB SSD) and monthly backup snapshots, enabling users to run automated workflows without managing infrastructure.
- Domainers (Domain Reseller Program) Domain reseller program offering exclusive pricing and tools for domain resellers and domainers to grow their domain trading business.
- Firma Electrónica (Electronic Signature) Electronic signature service for digital document signing offered to NEUBOX customers.
Quantifiable outcome
- 99.9% uptime SLA guarantee across all hosting plans
- +5 more outcomes
Companies that use NEUBOX
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles5 records
NEUBOX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature8 records
NEUBOX partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Sectigo (formerly Comodo Group, Inc.)coreSectigo is the SSL certificate provider for NEUBOX's SSL certificate resale business (Positive SSL, Instant SSL, Wildcard, EV). NEUBOX resells Sectigo's SSL products as standalone or bundled offerings. The partnership includes a warranty/guarantee fund for users affected by certification failures.
- LogicBoxes / P.D.R. Solutions LLCcoreLogicBoxes provides the domain privacy protection service (WHOIS privacy) offered by NEUBOX. P.D.R. Solutions LLC serves as the service provider, acting as an intermediary to hide domain owner contact information from public WHOIS records via privacyprotect.org.
- n8n GmbHcoren8n GmbH is the developer of n8n workflow automation software (open source). NEUBOX offers managed n8n container instances (CaaS) pre-configured with dedicated resources (2 vCPU, 2 GB RAM, 40 GB SSD) and monthly backups. NEUBOX administers, maintains, and secures the container infrastructure while n8n provides the software.
- Open-XchangecoreOpen-Xchange provides the underlying email platform powering NEUBOX's business email service (Correo Empresarial), which includes email, calendar, contacts, and task management tools for custom-domain professional email.
- ICANNcoreICANN (Internet Corporation for Assigned Names and Numbers) is the global internet naming authority. NEUBOX is an ICANN-accredited domain registrar, authorized to register and manage gTLD and select ccTLD domains.
- cPanel, LLCcorecPanel provides the web hosting control panel used across NEUBOX's shared hosting plans. NEUBOX is a cPanel Certified Partner, indicating technical proficiency and authorized use of cPanel's hosting management interface.
- CloudLinuxcoreCloudLinux OS powers NEUBOX's shared hosting infrastructure with Lightweight Virtual Environment (LVE) technology, enabling per-account resource isolation (CPU, RAM, entry processes, IOPS) for fair resource distribution and stability.
- PayPalminorPayPal is accepted as a payment method on neubox.com for purchasing hosting plans, domains, and other services.
- STP (Sistema de Transferencias y Pagos)minorSTP (Banxico's interbank electronic transfer system) is accepted as a payment method for Mexican bank transfers.
- Oxxo PayminorOxxo Pay is accepted as a cash payment method for purchasing NEUBOX services.
- Registry MXcoreRegistry MX is the registry operator for the .MX country-code top-level domain. NEUBOX, as an ICANN-accredited registrar, works with Registry MX to offer .MX domain registrations.
- Zendesk Inc.minorZendesk is used by NEUBOX for customer support ticketing and operational notification purposes. Mentioned in the privacy notice as a third party with whom data may be shared for operational and notification purposes.
- WhatsApp LLCminorWhatsApp is used as a customer communication channel via a WhatsApp bot. NEUBOX's privacy notice mentions WhatsApp LLC as a third party with whom data may be shared for operational and notification purposes.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
NEUBOX competitors and assessment
Company assessmentDirect peers
- Hostinger: Global web hosting and domain registrar with strong localization in Spanish and aggressive presence in Mexico and Latin America. Directly comparable to NEUBOX on shared hosting, WordPress hosting, VPS, and domain registration — and a key head-to-head competitor for the same SMB and individual customer base.
- Akky: Mexican hosting and domain provider (formerly Hosting México) targeting the same SMB and individual customer base as NEUBOX, with similar product breadth across shared hosting, domains, and email. One of the closest head-to-head competitors in the Mexican market.
- Hospedando.com.mx: Mexican-focused hosting provider offering shared hosting, domains, VPS, and dedicated servers — directly comparable product portfolio and target customer to NEUBOX, competing in the same Spanish-language, MXN-priced market.
Broad incumbents
- GoDaddy: The world's largest domain registrar and a major hosting provider with deep Mexican/LatAm operations. Overlaps directly with NEUBOX on shared hosting, domains, email, and SSL, but operates at vastly greater scale and with broader portfolio (Website Builder, Commerce, etc.).
- Bluehost: Major US-based shared hosting and WordPress-optimized hosting brand owned by Newfold Digital. Overlaps with NEUBOX on cPanel-based shared hosting, WordPress hosting, and domains, but at much larger scale and global reach.
- SiteGround: Premium shared and managed WordPress hosting provider with global presence and Spanish-language support. Comparable to NEUBOX on shared and WordPress hosting, but positioned upmarket with higher pricing and stronger brand in Europe and the US.
- DigitalOcean: Cloud infrastructure provider focused on developers and SMBs with Droplets (VPS), managed databases, and Kubernetes. Directly comparable to NEUBOX PRO's Cloud VPS / dedicated server tier, though DigitalOcean does not compete in shared hosting or domain registration.
- DreamHost: Long-standing US-based hosting and domain registrar offering shared hosting, WordPress, VPS, and dedicated servers. Overlaps with NEUBOX across the full hosting spectrum and serves a similar SMB and WordPress-oriented customer, though primarily in English-speaking markets.
Emerging players
- Vultr: Global cloud provider specializing in high-performance and cost-effective VPS (cloud compute), bare metal, and storage. Comparable to NEUBOX PRO on the VPS and dedicated server side, particularly for developer and SMB customers seeking price-competitive cloud infrastructure.
- Linode (Akamai): Developer-focused VPS and cloud computing provider (now part of Akamai). Overlaps with NEUBOX PRO on VPS and dedicated infrastructure, especially for higher-end VPS Special (Advance/Business/Enterprise) tiers, though Linode does not offer shared hosting or domain registration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NEUBOX social profiles
Digital presenceNEUBOX compliance and trust
Trust signalCompliance4 records
NEUBOX financial estimates
Financial estimateRevenue estimate
Valuation estimate
NEUBOX leadership team
Management profileNumber of profiles
Profiles1 record
NEUBOX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NEUBOX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NEUBOX
What does NEUBOX do?
NEUBOX sells shared web hosting (cPanel, DirectAdmin, WordPress-optimized, Windows), domain registration and transfer services, virtual private servers (VPS, Cloud VPS, VPS Special), dedicated servers, business email with custom domains, SSL certificates, workflow automation via managed n8n containers, and website builders. The company is an ICANN-accredited registrar operating Tier III data center infrastructure in Dallas, Texas, and serves the Spanish-speaking market with annual subscription plans priced in Mexican pesos.
Is NEUBOX a public or private company?
NEUBOX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NEUBOX founded?
NEUBOX was founded in 2004. It employs 51 to 100 people.
Where is NEUBOX based?
NEUBOX is headquartered in Zug, Switzerland, in the Europe region.
How does NEUBOX make money?
Eight revenue lines are on record. Web Hosting Plans are the primary driver. The others are domain Registration and Transfer, SSL Certificates, business Email (Correo Empresarial), n8n Automation Instance, VPS and Dedicated Servers, affiliate and Reseller Commissions and sitejet Website Builder.
Who are NEUBOX's main competitors?
Direct peers on record are Hostinger, Akky and Hospedando.com.mx. Broad incumbents are GoDaddy, Bluehost, SiteGround, DigitalOcean and DreamHost. Emerging players are Vultr and Linode (Akamai).
Does NEUBOX have an API?
No public API is recorded for NEUBOX.
What industry is NEUBOX in?
NEUBOX's product category is Web Hosting Services. Its primary akta.pro industry code is FSAMABAD, Card-Not-Present / eCommerce Acquirers. Its NAICS code is 518 and its SIC code is 5045.