Refundo
- Company typePrivate
- Founded2010
- HeadquartersElizabeth, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Refundo firmographics
Firmographics- Name
- Refundo
- Legal name
- Refundo, Inc.
- Website
- https://refundo.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Refundo industry classification
Industry- Product category
- Tax Settlement & Refund Advance Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (5412), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Tax Refund Anticipation Loans (RAL) & Refund Advances (FSAKAOAG)
Keywords
Where Refundo is headquartered
LocationHeadquarters
- HQ city
- Elizabeth
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Refundo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Refund Settlement Fees: Processing fee of $44.95 withheld from refund upon IRS or state funding. Additional state refund settlements incur $10-$12 fees. Revenue collected when refund is processed.
- NOW Advance Origination Fees: 3.55% origination fee deducted from refund advance. Available loan amounts $500-$9,500. Non-recourse loan repaid solely from tax refund.
- PTIN Pay Transaction Fees: 2.99% per-transaction fee for automated payroll distribution to tax preparers. Splits fees between EFIN owner and PTIN preparers.
- Sieben Cybersecurity: One-time annual payment of $600 per device for comprehensive cybersecurity protection for tax professionals.
- Audit Protection Plans: Audit Pros Standard at $44.95 per client, Audit Pros Group at $10 per client, or Refund Settlement Protect add-on at $10 bundled with settlement fee ($54.95 total).
- RPay (Early Delivery): Flat $20.00 per-transaction fee for expedited disbursement service making federal refund available up to 5 days early.
- HERO Advance Fees: Commercial purchase and sale of future receivables product. Administrative setup fees, monthly maintenance fees, ACH transaction fees, and failed payment fees per applicable fee schedule.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Refund Settlement - Core refund transfer service |
| Transaction based/ take rate | Pay-as-you-go | NOW Advance - Tax refund advance loans |
| Transaction based/ take rate | Pay-as-you-go | PTIN Pay - Tax preparer payroll |
| One time/ perpetual license | Annual | Sieben Cybersecurity - Annual device protection |
| Transaction based/ take rate | Pay-as-you-go | RPay - Early refund delivery |
| Subscription | Pay-as-you-go | Audit Pros Standard |
| Subscription | Pay-as-you-go | Audit Pros Group/Refund Settlement Protect |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels10 records
Refundo product offering
Product offeringCore offering
Refundo operates an all-in-one cloud-based fintech platform that provides tax professionals and Electronic Return Originators (EROs) with refund settlement services, short-term tax-refund advances, payment and payroll processing, and integrated cybersecurity tools. Its bundled suite includes Refund Settlement, NOW/HERO Advances, RPay, PTIN Pay, Fee Assist, Sieben Cybersecurity, Connect, Audit Pros, Refundo Academy, and a Service Bureau offering. Customers are primarily U.S. tax preparation offices that need funding, settlement, and back-office automation tied to the IRS filing cycle.
Product overview
Refundo is an all-in-one settlement services platform and growth platform for tax professionals, offering a unified product architecture centered on its cloud-based Dashboard platform. The portfolio comprises core Settlement Services including Refund Settlement, NOW Advance, HERO Advance, PTIN Pay, Payments, RPay, and Fee Assist; Operations Solutions including Sieben Cybersecurity, Connect, and Audit Pros; and Growth Products including Refundo Academy and Service Bureau. The platform enables tax professionals to manage refund transfers, advances, payroll, payments, security, and business growth from a single integrated dashboard.
Differentiator
Problem solved
Functional benefit
Brands
- Sieben: Cybersecurity product providing comprehensive protection for tax professional businesses against cybercriminals for $600 per device annually.
- Audit Pros
- Refundo Academy
- Service Bureau
- Connect
Products and services
- Refund Settlement
Quantifiable outcome
- 97% client satisfaction rate for settlement services
- +2 more outcomes
Companies that use Refundo
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
Refundo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability5 records
Feature6 records
Refundo partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- TaxSlayercoreTaxSlayer integration allows EROs to process refund settlements and advances directly through the tax preparation software. Partnership enables seamless workflow for tax professionals using TaxSlayer platform.
- Drake SoftwarecoreDrake Software integration provides EROs using Drake tax preparation products access to Refundo's settlement services and refund advance products.
- TaxWisecoreTaxWise integration enables EROs to access Refundo's settlement services including refund transfers and NOW advances directly through TaxWise software.
- Intuit ProSeriescoreIntuit ProSeries integration provides EROs using Intuit's professional tax software access to Refundo's settlement service products and processing capabilities.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Refundo competitors and assessment
Company assessmentDirect peers
- Refund Advantage: Refund Advantage (formerly EPS Financial) is the most direct competitor in U.S. tax refund settlement, offering refund transfers, advances, and bank products to professional tax preparers through the same ERO channel.
- Santa Barbara Tax Products Group (SBTPG): SBTPG (a Green Dot company) provides refund transfers and tax-related financial products to tax professionals, competing head-to-head with Refundo on settlement fees, advances, and ERO integrations.
- Drake Software: Drake Software is a major professional tax software vendor with direct integrations to settlement and advance products; many Drake customers are also Refundo users, making it both a channel partner and a competitor as Drake expands financial services.
- TaxSlayer: TaxSlayer offers professional and consumer tax software with integrated settlement and advance products, directly overlapping Refundo's target ERO segment and bundled services.
- TaxWise: TaxWise is a professional tax software provider serving EROs and small firms with settlement service integrations, overlapping Refundo's customer base and product breadth.
- Republic Bank (Tax Refund Solutions): Republic Bank offers tax refund-related banking products and settlement services for EROs through its Tax Refund Solutions division, competing with Refundo on refund transfers and advance loan products.
Broad incumbents
- Intuit (ProConnect Tax Online): Intuit bundles settlement and refund transfer products within ProConnect for professional preparers, leveraging TurboTax's brand and scale; competes with Refundo on integrated experience for EROs.
- H&R Block: H&R Block operates a national tax preparation franchise with in-house refund settlement and advance products, providing a scaled, vertically integrated alternative to Refundo's third-party settlement model.
- Jackson Hewitt: Jackson Hewitt is a large franchised tax preparation network offering its own refund advances and settlement services to taxpayers, competing for the same SMB tax office relationships Refundo serves.
- Liberty Tax Service: Liberty Tax is a franchised tax preparation brand providing refund advance and settlement products directly to taxpayers, comparable to Refundo as a channel for ERO and franchise-level financial services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Refundo social profiles
Digital presenceRefundo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Refundo leadership team
Management profileNumber of profiles
Profiles4 records
Refundo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Refundo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Refundo
What does Refundo do?
Refundo operates an all-in-one cloud-based fintech platform that provides tax professionals and Electronic Return Originators (EROs) with refund settlement services, short-term tax-refund advances, payment and payroll processing, and integrated cybersecurity tools. Its bundled suite includes Refund Settlement, NOW/HERO Advances, RPay, PTIN Pay, Fee Assist, Sieben Cybersecurity, Connect, Audit Pros, Refundo Academy, and a Service Bureau offering. Customers are primarily U.S. tax preparation offices that need funding, settlement, and back-office automation tied to the IRS filing cycle.
Is Refundo a public or private company?
Refundo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Refundo founded?
Refundo was founded in 2010. It employs 11 to 50 people.
Where is Refundo based?
Refundo is headquartered in Elizabeth, United States, in the North America region.
How does Refundo make money?
Seven revenue lines are on record. Refund Settlement Fees are the primary driver. The others are NOW Advance Origination Fees, PTIN Pay Transaction Fees, sieben Cybersecurity, audit Protection Plans, RPay (Early Delivery) and HERO Advance Fees.
Who are Refundo's main competitors?
Direct peers on record are Refund Advantage, Santa Barbara Tax Products Group (SBTPG), Drake Software, TaxSlayer, TaxWise and Republic Bank (Tax Refund Solutions). Broad incumbents are Intuit (ProConnect Tax Online), H&R Block, Jackson Hewitt and Liberty Tax Service.
Does Refundo have an API?
No public API is recorded for Refundo.
What industry is Refundo in?
Refundo's product category is Tax Settlement & Refund Advance Software. Its primary akta.pro industry code is FSAKAOAG, Tax Refund Anticipation Loans (RAL) & Refund Advances. Its NAICS code is 522320 and its SIC code is 7370.