What Sentrics does

Sentrics is a privately held US-based provider of integrated technology for senior living operators, founded in 1945 and headquartered in Ormond Beach, Florida, with 251-500 employees serving more than 7,500 senior living communities nationwide. The company sells exclusively to operators of independent living, assisted living, memory care, and skilled nursing facilities, with a secondary presence in hospitals via the Allen Technologies E3 patient experience platform. Its go-to-market is a direct enterprise field sales and inside sales motion, supported by industry participation (Argentum), content marketing, and financing partnerships such as LeafNow.

The company's core offering is the Care Intelligence platform, a unified system that integrates four modules — Ensure (RTLS-based life safety and eCall), Entertain (TV, voice, and internet), Engage (resident engagement via digital signage, tablets, and mobile apps), and Enrich (analytics and reporting) — with Eva AI, a conversational assistant providing predictive analytics, anomaly detection, narrative context, and automated executive reporting. The platform is built on HIPAA-compliant cloud infrastructure with API-based data delivery, multi-module data integration, and customizable reporting. Technology partnerships with Inovonics (exclusive eCall hardware), Samsung (healthcare TVs), and DirecTV (content) extend the platform without in-house hardware manufacturing, following Sentrics' 2025 strategic transition to a software-and-data focus.

Sentrics generates revenue through recurring multi-year subscription contracts for the integrated platform, hardware sales (wearables, set-top boxes, TVs), managed services (24/7/365 support, tech concierge, remote monitoring), professional services for implementation and training, and financing via the LeafNow-backed Sentrics Financing program. The company has grown through acquisition, integrating brands such as Silversphere, SeniorTV, Luna Lights, Connected Living, CISCOR, Allen Technologies, and CareConnect, while consolidating around the Sentrics360 and Care Intelligence brands. Ownership is described as management-led with no disclosed institutional or venture capital backing.

Name

Sentrics

Legal name

Sentrics

Website

https://sentrics.com

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

251–500 employees

Short description

Sentrics is a privately held US provider of integrated senior living technology, offering a unified Care Intelligence platform that combines life safety (Ensure), entertainment (Entertain), resident engagement (Engage), and analytics (Enrich) with Eva AI for more than 7,500 senior living communities nationwide.

Ownership category

akta.pro rank

Product category

Senior Living Technology Platform

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD), Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Dementia & Wandering-Safety 24/7 In-Home Care (HSABAHAE)

Keywords

• Senior living technology
• Life safety systems
• Resident engagement platform
• Care analytics software
• ECall solutions

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Technology Platform Subscriptions: Recurring subscription revenue from integrated senior living technology platform including Ensure, Entertain, Engage, and Enrich modules. Typically sold as multi-year contracts with bulk pricing advantages.
2. Hardware Sales: Sale of equipment including wearable devices, TVs, set-top boxes, satellite dishes, and other hardware components required for platform deployment
3. Managed Services: Managed services including 24/7/365 live support, tech concierge services, remote monitoring, equipment maintenance and repairs included in service packages
4. Professional Services: Sentrics Professional Services for implementation, training, and ongoing support

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Sentrics provides an integrated Care Intelligence technology platform for senior living operators, combining life safety and eCall (Ensure), TV/voice/internet entertainment (Entertain), resident engagement (Engage), and analytics (Enrich), with Eva AI providing conversational AI assistance. The platform serves over 7,500 senior living communities across the United States through multi-year subscription contracts, supported by managed services, professional implementation services, and financing options.

Product overview

Sentrics offers the Care Intelligence platform, a unified senior living technology ecosystem comprising four integrated modules: Ensure (life safety/eCall with RTLS), Entertain (TV/voice/internet), Engage (resident engagement via digital signage/tablets/mobile app), and Enrich (analytics/insights). Eva AI provides conversational AI capabilities. The company has acquired multiple brands including Connected Living, Silversphere, CISCOR, Allen Technologies, CareConnect, LunaLights, and Senior TV. Services include managed services, professional services, and financing. The Sentrics360 Suite and component brands (Ensure360, Entertain360, Engage360) are also used as product naming conventions.

Differentiator

Problem solved

Functional benefit

Brands

• Ensure: Life safety and eCall platform with RTLS, proactive safety, and fall detection capabilities.
• Entertain
• Engage
• Enrich
• Eva AI
• Care Intelligence
• Entertain360

Products and services

• Care Intelligence Platform The unified senior living technology platform integrating Ensure (life safety), Entertain (entertainment), Engage (resident engagement), and Enrich (analytics) with Eva AI, providing a single system for care, operations, and resident experience management for senior living communities.
• Ensure (Life Safety & eCall) Life safety and eCall solution providing proactive safety built for prevention, including RTLS-based fall detection, resident movement tracking, nurse call systems, and contact tracing capabilities for senior living communities.
• Entertain (TV, Voice, and Internet) TV, voice, and internet service for senior living communities, providing HD television entertainment (DirecTV-powered with 130+ HD channels), reliable community-wide Wi-Fi, phone services, tech concierge support, and managed IT services.
• Engage (Resident Engagement) Resident engagement platform delivering content and communications to residents via TVs, tablets, digital signage, web portal, and mobile app. Supports activity schedules, dining menus, maintenance requests, family communication, music therapy, religious services, photo sharing, and social networking.
• Enrich (Actionable Insights) Actionable insights and analytics platform that correlates data from Ensure, Entertain, and Engage modules, providing executive and operational views, centralized dashboards, API-based information delivery, multi-solution data integration, customizable reporting, predictive insights, and HIPAA-compliant cloud access.
• Eva AI AI-powered conversational assistant that provides data context and narrative capabilities, delivering answers in seconds, suggesting proactive care through predictive analytics, shaping staff decisions via real-time insights, and automating executive reporting for senior living communities.
• Allen Technologies E3 Patient Experience Platform E3 Patient Experience Platform providing hospital patients in-room access to educational content, entertainment, and medical information with integrated communications that deliver clinical efficiencies and improved HCAHPS scores.
• Managed Services 24/7/365 technical support including live phone assistance, tech concierge services, remote monitoring, equipment maintenance and repairs, and proactive health checks for senior living technology deployments.
• Sentrics Professional Services Professional services for implementation, training, and ongoing support of Sentrics technology solutions across senior living communities.
• Sentrics Financing Financing services through LeafNow (Sentrics Financing program) enabling senior living communities to fund technology deployments and equipment acquisitions.

Quantifiable outcome

• Extend resident stays by up to 90 days through faster alarm response
• +6 more outcomes

Named customers16 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• InovonicscoreTechnology or Integration · 10 July 2025Sentrics and Inovonics have expanded their decades-long partnership to deliver smarter, scalable life safety solutions for senior living communities. All new Sentrics eCall deployments will be built exclusively on Inovonics hardware as Sentrics transitions away from in-house hardware manufacturing to focus on software innovation and data intelligence. This builds on more than 20 years of partnership combining Inovonics' enterprise-grade wireless sensor networks with Sentrics' analytics capabilities.
• Connected LivingcoreStrategic or Co-development PartnerConnected Living is a comprehensive platform enabling communities to simplify staff workflow and enhance resident engagement through digital signage on TVs, tablets, smart devices, apps, and more. Sentrics acquired Connected Living to expand the Engage360 suite.
• SilverspherecoreStrategic or Co-development PartnerSilversphere life safety and emergency call systems help senior living developers and operators run a better business and maximize quality of life for residents through technology. Silversphere is part of the Sentrics ecosystem.
• CISCORminorStrategic or Co-development PartnerInnovative, fully integrated wireless, hardwired and hybrid OneSource emergency call systems for senior living facilities, correctional facilities, hospitals, campuses and office buildings from coast-to-coast.
• Allen TechnologiesminorStrategic or Co-development PartnerThe proven E3 Patient Experience Platform gives hospital patients in-room access to educational content, entertainment, and medical information that puts patients in control of the care experience, delivers integrated communications and drives clinical efficiencies.
• CareConnectminorStrategic or Co-development PartnerWholesale communications and entertainment solutions for the senior living industry, delivered via the award-winning CareConnect product.
• LunaLightsminorStrategic or Co-development PartnerAutomated lighting and behavioral trending analysis to keep older adults safer at night.
• SamsungcoreTechnology or IntegrationSentrics has partnered with Samsung for years to deploy smart TVs in hospitals across the US. Samsung healthcare TVs integrate with Sentrics E3 platform for personalized patient education and entertainment experiences.
• DirecTVcoreTechnology or IntegrationSentrics TV service is powered by DirecTV, providing many options for TV packages with over 130+ HD channels. Sentrics can meet or beat existing channel packages and communities can customize channel lineups.
• LeafNow (Sentrics Financing)minorOthersLeafNow provides financing options through Sentrics Financing program, enabling senior living communities to fund technology deployments.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PointClickCare: Leading cloud-based EHR and senior care platform serving skilled nursing, assisted living, and home care operators across North America. Closest direct competitor to Sentrics with broader clinical/EHR depth and significantly larger scale.
• WellSky: Healthcare and human services software platform with significant senior living and post-acute exposure, including analytics and care coordination tools. Overlaps Sentrics on analytics and care operations for senior living operators.
• MatrixCare: EHR and care coordination software for skilled nursing, assisted living, home health, and hospice. Competes with Sentrics on resident management, life safety, and engagement for senior living operators.
• Securitas Healthcare: Healthcare-focused RTLS, wander management, and life safety solutions for senior living and hospitals (formerly Stanley Healthcare). Direct competitor to Sentrics' Ensure module.
• Status Solutions: Sensor-based life safety, mass notification, and situational awareness platform serving senior living, healthcare, and education. Overlaps with Sentrics' Ensure life safety offering.

Broad incumbents

• Netsmart: Large healthcare IT platform serving post-acute, behavioral health, and senior living providers with EHR, analytics, and care coordination. Broader portfolio than Sentrics but overlaps on senior living technology.
• Tunstall Healthcare: Global telecare and telehealth provider with senior living and aging-in-place solutions across Europe, North America, and APAC. Comparable to Sentrics' Ensure and remote monitoring capabilities but at much broader geographic scale.

Emerging players

• CarePredict: AI-powered wearable and predictive health analytics for older adults living independently or in senior living. Competes with Sentrics in the AI-driven proactive care and predictive analytics layer.
• Aiva Health: Voice-first care platform for senior living, enabling hands-free resident assistance and engagement via smart speakers. Overlaps with Sentrics Engage and Eva AI conversational capabilities.
• Caregility: Telehealth and virtual care platform for hospitals and senior living including virtual nursing and observation. Overlaps with Sentrics on AI-assisted care and virtual care delivery in senior settings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat7 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sentrics