Caregility
Caregility provides enterprise telehealth infrastructure, smart room devices, AI-enabled clinical applications, and the Care Square partner ecosystem to health systems, federal agencies, and academic medical centers, serving 100+ customers across 19,000+ patient rooms and supporting 9 million+ virtual care sessions annually.
- Company typePrivate
- Founded2011
- HeadquartersEatontown, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Caregility does
Caregility Corporation is a privately held clinical collaboration and communications company headquartered in Wall Township, New Jersey, that provides enterprise telehealth infrastructure to health systems, hospitals, academic medical centers, federal agencies (VA/DoD), and international healthcare providers. The company originated as the healthcare division of Yorktel, spun out as an independent entity in 2019, and operates the Caregility Connected Care Platform, which combines purpose-built clinical applications (iCare Coordinator, iObserver, iConsult, iNotify, Control Hub), hospital-grade smart room devices (APS100, APS200, APS260W, APS262 mobile cart, NICU carts, APD-17 tablets, anti-ligature endpoints), AI capabilities (Augmented Observation computer vision, Voice Commands, radar-based Vitals Trending, Duress Monitoring acoustic AI, and ambient Clinical Notes documentation), the CUBE on-premise continuity server, LOOP Impact Analytics, and the Care Square partner ecosystem with 30+ integrations including Epic (Toolbox designation), Philips, Samsung, Baxter, Capsule, Oracle, Microsoft (Dragon Copilot), LG, and others. The platform spans inpatient, outpatient, and home care settings, with deployments covering 19,000+ patient rooms and 30,000+ connected endpoints supporting 9 million+ virtual sessions and 5 million+ clinical interventions annually across 100+ health systems in the U.S., Japan, Australia, Gulf Region, Middle East, and Canada.
Caregility monetizes through a combination of enterprise SaaS subscriptions (Connected Care Platform and Inpatient Virtual Engagement tiers), hardware sales of purpose-built telehealth endpoints, and professional services including Site Readiness Assessment, Network Readiness Assessment, Clinical Workflow Design, and certification programs. Pricing is quote-based and tied to hospital size, endpoint count, and deployment scope, with LOOP Impact Analytics offered free to existing clients as a retention and expansion lever. The company maintains an enterprise field sales motion targeting CNOs and IT leadership at large health systems, a federal healthcare vertical utilizing multiple government contract vehicles, and channel partner co-selling through the Care Square ecosystem. Caregility has raised $92 million in total outside investment, most recently a $25.1 million Series A-2 and Series C round in September 2025 led by Star Mountain Capital.
The company's primary customers include Johns Hopkins, Lee Health, UMass Memorial Health, Mary Washington Healthcare, Geisinger, Central Maine Healthcare, Baptist Health, Starr Regional Medical Center, Rome Health, the U.S. Department of Veterans Affairs, and international sites including Nagoya University Hospital and Odawara Municipal General Medical Center in Japan. Caregility holds ISO 27001, ISO 27701, SOC 1, SOC 2 Type II, HIPAA, GDPR, CCPA, FIPS 140-2, and NIST 800-171 certifications, and has been awarded Best in KLAS for Virtual Care Platform (non-EMR) three consecutive years from 2021 through 2023, plus Stevie, Inc., and AVIA Marketplace recognition.
Caregility firmographics
Firmographics- Name
- Caregility
- Legal name
- Caregility Corporation
- Website
- https://caregility.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Caregility provides enterprise telehealth infrastructure, smart room devices, AI-enabled clinical applications, and the Care Square partner ecosystem to health systems, federal agencies, and academic medical centers, serving 100+ customers across 19,000+ patient rooms and supporting 9 million+ virtual care sessions annually.
- Ownership category
- akta.pro rank
Caregility industry classification
Industry- Product category
- Enterprise Telehealth / Virtual Care Platform
- NAICS
- Home Health Care Services (621610), Home Health Care Services (62161)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industries
- Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Virtual Urgent Care & Triage Platforms (HLALABAB)
Keywords
Where Caregility is headquartered
LocationHeadquarters
- HQ city
- Eatontown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Caregility business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- Connected Care Platform Subscription: SaaS-based virtual care platform subscription supporting enterprise deployments across inpatient, outpatient, and home settings with AI capabilities, device management, and clinical applications
- Smart Room Device Sales: Sale of purpose-built telehealth endpoints including APS100, APS200, APS260W, APS262, APD tablets, and specialty devices for various acuity settings
- Telehealth Consulting Services: Clinical and technical consulting including site readiness assessment, network assessment, clinical workflow design, and certification programs for implementation support
- Inpatient Virtual Engagement Subscription: Subscription-based model for inpatient virtual engagement enabling every room, every bed, every patient with flexible pay-as-you-go approach
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Platform Subscription |
| Subscription | Monthly | Inpatient Virtual Engagement Subscription |
| Freemium | Multi-year contract | LOOP Impact Analytics |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Caregility product offering
Product offeringCore offering
Caregility provides an enterprise telehealth platform (Caregility Connected Care Platform) combining purpose-built clinical applications, hospital-grade smart room devices, AI capabilities, and an integrated partner ecosystem. The platform enables health systems to deploy virtual nursing, virtual patient observation, tele-ICU, virtual consults, and AI-assisted monitoring across inpatient, outpatient, and home settings.
Product overview
Caregility offers the Caregility Connected Care Platform, an enterprise telehealth platform combining purpose-built clinical applications, hospital-grade smart room devices, AI capabilities, and integration ecosystem. The platform architecture includes core applications (iCare Coordinator for task orchestration, iObserver for patient observation, iConsult for virtual visits, iNotify for clinical notifications), smart room devices (APS200 Duo, APS262 Mobile Cart, APS260W Mounted System, APS100 endpoints, NICU carts, Anti-Ligature devices), AI capabilities (Augmented Observation, Voice Commands, Vitals Trending, Duress Monitoring, Clinical Notes), Care Square ecosystem for partner integrations, CUBE failover server for continuity, and LOOP Impact Analytics for measuring program value. The platform spans inpatient, outpatient, and home settings with deployments across hundreds of health systems.
Differentiator
Problem solved
Functional benefit
Brands
- Caregility Connected Care Platform: An enterprise telehealth platform enabling virtual nursing, remote patient monitoring, virtual observation, clinical collaboration, and AI-assisted care workflows across healthcare settings.
- CUBE
- LOOP
- Care Square
- iCare Coordinator
- iObserver
- iConsult
- iNotify
Products and services
- Caregility Connected Care Platform Award-winning enterprise telehealth platform spanning inpatient, outpatient, and home settings. Combines purpose-built clinical applications, hospital-grade smart room devices, seamless integrations, and AI capabilities to enable 360-degree inpatient coverage for health systems and hospitals.
- iCare Coordinator Centralized orchestration application providing unified dashboard for AI alerting, virtual patient engagement, and task management across the enterprise. Features Timeline, Card, and List views with Monitor View for continuous patient monitoring.
- iObserver One-to-many continuous patient observation application allowing virtual sitters and nurses to simultaneously observe up to 16 patients on a single monitor. Supports patient safety initiatives, fall prevention, and elopement monitoring.
- iConsult Secure one-to-one virtual consultation application enabling patient-provider visits and clinical collaboration via desktop, mobile, and EHR-integrated platforms. Supports no-app-download access for patients.
- iNotify Virtual request switchboard centrally managing inpatient requests for virtual care sessions and virtual support from patients and bedside staff.
- Control Hub Centralized administration platform for virtual care user, program, and device fleet management. Includes sophisticated reporting and AI-enabled system maintenance tools to simplify operations.
- APS200 Duo Smart Room Device Edge AI smart room device with dual-camera system for telehealth sessions and AI-assisted workflows. Integrates with smart TVs and Interactive Patient Consoles.
- APS262 Mobile Cart Mobile smart room cart providing flexible telehealth capability wherever needed in healthcare facilities.
- APS260W Mounted Telehealth System Wall-mounted telehealth endpoint ensuring ultimate reliability in patient rooms with HD camera and integrated monitoring capabilities.
- APS100 Telehealth Endpoint All-purpose telehealth endpoint for inpatient virtual engagement with advanced audio, video, and sensor capabilities.
- Anti-Ligature Telehealth Device Specialized endpoint designed for behavioral health settings with anti-ligature setup for patient safety compliance.
- NICU Telehealth Carts Specialized mobile telehealth carts for neonatal intensive care units enabling tele-resuscitation, specialist consults, family engagement, and neonatal transport coordination.
- CUBE Connected Care Continuity Server On-premise failover server ensuring virtual observation and patient safety workflows continue during cloud disruptions, cyber incidents, network outages, and infrastructure failures. Industry's only on-premise C3 server for virtual observation use cases.
- LOOP Impact Analytics Analytics framework for measuring virtual care effectiveness, workforce utilization, and clinical outcomes. Provides data-driven insights, ROI dashboards, and executive-grade reporting to quantify impact of connected care programs.
- Care Square Ecosystem Connected care ecosystem integrating AI, virtual care, sensors, and communication systems through five pillars with 30+ partner integrations including Epic, Microsoft, Philips, Samsung, and others.
- Expert Telehealth Consulting Services Clinical and technical consulting services including Site Readiness Assessment, Network Readiness Assessment, Clinical Workflow Design, and Certification Programs. Clinical team includes nurses and virtual care pioneers with decades of acute and ICU bedside experience.
Quantifiable outcome
- Lee Health achieved 20% improvement in patient satisfaction and efficiency gains with virtual nursing
- +6 more outcomes
Companies that use Caregility
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles4 records
Caregility technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration31 records
AI capability14 records
Feature12 records
Caregility partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered strategic, core and flagship.
- Rutgers School of NursingstrategicFirst academic partnership in New Jersey introducing virtual care training into undergraduate nursing education. Caregility provides Connected Care Platform, smart room technology, and clinical applications to Rutgers campuses in Newark and New Brunswick, while Rutgers develops coursework covering virtual communication, AI-assisted clinical tools, and digitally enabled care competencies.
- MicrosoftcoreCollaboration integrating Microsoft Dragon Copilot AI clinical assistant into Caregility's Connected Care Platform, enabling hands-free, voice-activated documentation for nurses at the patient bedside. The integration leverages ambient listening and real-time capture to reduce administrative burden that consumes up to 25% of nursing shifts.
- MOD3RN Care PartnerstrategicCollaboration to modernize healthcare delivery in Australia through connected care solutions, extending Caregility's international presence.
- Nagoya University HospitalstrategicJoint research initiative with Media Plus Co., Ltd. to evaluate virtual care solutions in Japan. Initiative aims to explore AI-enabled virtual healthcare innovations amid Japan's healthcare system challenges including aging population and workforce constraints.
- Drexel UniversitystrategicPartnership incorporating virtual care technology and training into Drexel's College of Nursing and Health Professions programs. Collaboration includes delivering advanced virtual nursing simulation tools and equipment donation to improve students' preparedness for digital health practices.
- EpiccoreCaregility earned designation in Epic's Toolbox for Inpatient Virtual Care solutions, supporting CAL, ECAL, and Bedside TV integrations with Epic applications including MyChart Bedside TV, Epic Monitor, Haiku, and Hyperspace. Deep integration relationship dating to 2018.
- Lee HealthflagshipPartnership to expand virtual nursing programs at Lee Health, one of Caregility's largest and most publicized customer deployments demonstrating virtual nursing outcomes including 20% patient satisfaction improvement.
- Care Square Ecosystem PartnerscoreCare Square ecosystem integrates 30+ best-in-class digital health solutions including Epic, Philips, Samsung, Baxter, Capsule, Oracle, LG, Oneview, Getwell, Martti, Language Line, Rauland, Avidex, AMN, Equiti, EmOpti, Vibe, VirtuaAlly, Rothman Index, Hicuity, Sonifi, Apella, Equum, Uniguard, Cryracom, Aceso, Ambient Clinical Analytics, and JedMed.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Caregility competitors and assessment
Company assessmentDirect peers
- AvaSure: AvaSure is the most cited direct competitor to Caregility in inpatient virtual patient observation (virtual sitting) and falls/elopement monitoring across U.S. health systems, overlapping directly on the iObserver use case and on telehealth hardware endpoints.
- Hicuity Health: Hicuity Health is a tele-ICU and acute care tele-monitoring services company that partners with health systems for continuous remote critical care coverage, directly overlapping with Caregility's tele-ICU and continuous patient monitoring offerings.
- Amwell (American Well): Amwell is an enterprise telehealth platform sold to health systems and payers for virtual visits, urgent care, and behavioral health; it competes head-to-head with Caregility's Connected Care Platform in health system virtual care deployments.
- Equum Healthcare: Equum Healthcare delivers acute-care telehealth services including virtual nursing, tele-ICU, and remote specialty coverage, closely overlapping with Caregility's enterprise acute-care virtual nursing and tele-ICU programs.
Broad incumbents
- Teladoc Health: Teladoc Health is the largest publicly traded virtual care platform, offering direct-to-consumer, chronic care, and hospital/virtual care programs; it overlaps with Caregility on inpatient virtual nursing and virtual observation, though at much broader scope and scale.
- GE Healthcare: GE Healthcare is a broad incumbent in patient monitoring, command centers, and ICU/care delivery infrastructure, with virtual care and ambient AI capabilities that compete at the platform layer with Caregility's smart room and command center offerings.
- Philips Healthcare: Philips Healthcare is a major incumbent in patient monitoring and ICU telehealth (eICU), and also a Care Square ecosystem partner, making it both a partial competitor in inpatient virtual care and a coexisting supplier of telemetry and monitoring hardware.
- Microsoft Cloud for Healthcare: Microsoft is both a Caregility strategic partner (Dragon Copilot integration) and a broad incumbent in healthcare collaboration, Teams-based telehealth, and ambient clinical AI that could compete or expand to subsume parts of Caregility's platform.
- Epic Systems: Epic Systems is the dominant EHR and increasingly bundles native telehealth/virtual care modules; Caregility's Toolbox designation reflects partnership, but Epic's roadmap represents the most significant long-term competitive risk for any best-of-breed virtual care layer.
Emerging players
- Vocera (Stryker): Vocera (now part of Stryker) provides clinical communication and wearable badge-based workflows that intersect with Caregility's virtual nursing, duress monitoring, and care team coordination capabilities inside the hospital.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Caregility social profiles
Digital presenceCaregility compliance and trust
Trust signalCompliance9 records
Caregility financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caregility leadership team
Management profileNumber of profiles
Profiles11 records
Caregility funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caregility M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caregility
What does Caregility do?
Caregility provides an enterprise telehealth platform (Caregility Connected Care Platform) combining purpose-built clinical applications, hospital-grade smart room devices, AI capabilities, and an integrated partner ecosystem. The platform enables health systems to deploy virtual nursing, virtual patient observation, tele-ICU, virtual consults, and AI-assisted monitoring across inpatient, outpatient, and home settings.
Is Caregility a public or private company?
Caregility is a private company. It is classified as venture growth investor backed and is currently operating.
When was Caregility founded?
Caregility was founded in 2011. It employs 101 to 250 people.
Where is Caregility based?
Caregility is headquartered in Eatontown, United States, in the North America region.
How does Caregility make money?
Four revenue lines are on record. Connected Care Platform Subscription is the primary driver. The others are smart Room Device Sales, telehealth Consulting Services and inpatient Virtual Engagement Subscription.
Who are Caregility's main competitors?
Direct peers on record are AvaSure, Hicuity Health, Amwell (American Well) and Equum Healthcare. Broad incumbents are Teladoc Health, GE Healthcare, Philips Healthcare, Microsoft Cloud for Healthcare and Epic Systems. Vocera (Stryker) is listed as an emerging player.
Does Caregility have an API?
No public API is recorded for Caregility.
What industry is Caregility in?
Caregility's product category is Enterprise Telehealth / Virtual Care Platform. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of HLACAFAG, Medical-Grade Device Connectivity & Device Management (MDM). Its NAICS code is 621610 and its SIC code is 8000.