What Allocate Software does

RLDatix (formerly Allocate Software) provides workforce management, patient safety, and clinical data management software to healthcare and social care organisations. Its platform serves NHS trusts, the Health Service Executive (HSE), major independent health providers, and social care enterprises across the UK, Ireland, and five additional global regions (North America, Asia-Pacific, Sweden, Germany, and the Middle East & Africa). The company reports 10,000+ customer organisations globally, 6,500+ in UK & Ireland, 1.75M+ staff rostered on its platform, 1.2M+ incidents recorded, and 1.3M+ users of the Loop staff app.

The core technology stack is an Agentic Intelligence-driven rostering platform that combines structured scheduling data with text-based incident reports and user interactions to drive optimisation, recommendation, predictive analytics, process automation, and anomaly detection. The product suite is organised around four pillars: Workforce (Allocate Optima, Rostering, BankStaff, AI-powered Smart Match, eCommunity, SafeCare, Activity Management, Clinical Job Planning, Rota Building, Appraisal, HR Case Management, Expenses, Loop staff app); Safety & Quality (DCIQ / Datix Cloud IQ with Event Reporting, Investigations, Safety Learnings, Claims, Patient Experience, Audits and Standards, Enterprise Risk Management, Policy Management, Mortality Insights, Safety Alerts, Safeguarding); Clinical Data Management (Best-in-KLAS Data Migration, Data Archiving, Data Resilience); and Intelligence & Benchmarking (DataHub, RLD Intelligence, RLD Pulse assessment). The Connected Health & Care Summit, RLDatix Awards, RLD Academy, and Health & Care User Group provide community infrastructure.

The business model is enterprise SaaS subscription licensing on annual or multi-year contracts, sold via a consultative direct field-sales motion with 'Book a Demo' CTAs and the RLD Pulse assessment as the lead engagement. Pricing is quote-based and tailored to organisation size and requirements; no public price list is disclosed. GTM targets enterprise buyers — NHS trusts, HSE, independent health providers, and social care enterprises — through dedicated regional websites and direct sales in six geographies, supported by content marketing (podcasts, blogs, case studies, webinars) and customer community programmes.

Name

Allocate Software

Legal name

RLDatix

Website

https://allocatesoftware.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

RLDatix (formerly Allocate Software) provides workforce management, patient safety, and clinical data management SaaS to 10,000+ healthcare and social care organisations globally, including 6,500+ NHS trusts, HSE, and independent providers across UK & Ireland.

Ownership category

akta.pro rank

Product category

Healthcare Workforce Management and Patient Safety Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Healthcare workforce management
• Patient safety software
• Rostering solutions
• Staff scheduling
• Incident management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: SaaS-based software subscriptions for workforce management, rostering, safety & quality, and clinical data management solutions. Annual or multi-year contract-based licensing model typical for enterprise healthcare software.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Allocate Software (operating as RLDatix) provides enterprise SaaS for healthcare workforce management and patient safety, anchored on the Allocate Optima platform and an Agentic Intelligence-driven roster platform. The offering spans temporary staffing (BankStaff, AI Smart Match), safety and quality (DCIQ with event reporting, investigations, claims, risk management), clinical data management (migration, archiving, resilience for EPR transformation), and the Loop staff mobile app used by 1.3M+ users.

Product overview

RLDatix (Allocate Software) offers a comprehensive healthcare workforce management and patient safety software platform. The core platform is Allocate Optima, supplemented by the AI-driven Agentic Intelligence roster platform and BankStaff for temporary staffing management. Safety and quality capabilities are delivered through DCIQ (Datix Cloud IQ), which includes event reporting, investigations, claims, enterprise risk management, policy management, safeguarding, and mortality insights modules. Clinical data management is handled through data migration, archiving, and resilience solutions. Intelligence and benchmarking are provided via DataHub and RLD Intelligence. Additional workforce modules include Loop (staff mobile app), eCommunity (community scheduling), SafeCare (safe staffing), Appraisal, HR Case Management, Expenses, and RLD Pulse (assessment tool). The platform serves 6,500+ organisations across UK and Ireland including the NHS, HSE, and social care providers, with 1.75M+ staff rostered, 1.2M+ incidents recorded, and 1.3M+ users of the Loop staff app.

Differentiator

Problem solved

Functional benefit

Brands

• Allocate Optima: Workforce management and rostering platform
• Loop
• DCIQ
• RLD Pulse
• BankStaff
• eCommunity

Products and services

• Allocate Optima

Quantifiable outcome

• £13.2 million agency compliance savings achieved
• +3 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature5 records

Partnerships

One partnership is on record.

• Viridian AssociatescoreStrategic or Co-development Partner · 1 January 2026Strategic partnership announced with Viridian Associates to enhance RLDatix's capabilities in serving healthcare organizations. The partnership focuses on delivering enhanced workforce and safety solutions to the healthcare market.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• symplr: symplr is a healthcare workforce, credentialing, and governance/risk/compliance platform serving US health systems with provider data, scheduling, and patient safety modules — the closest direct competitor to RLDatix's workforce + safety/quality stack.
• QGenda: QGenda is a healthcare-focused provider scheduling, workforce, and credentialing platform used by hospitals and medical groups to automate physician and advanced practice provider scheduling — directly comparable to Allocate Optima's clinical rostering role.
• Imprivata: Imprivata provides healthcare IT security, identity, and clinical workflow platforms used by NHS trusts and US health systems, comparable to RLDatix as an adjacent healthcare-IT vendor with deep NHS roots and patient-safety oriented offerings.

Broad incumbents

• UKG (Kronos): UKG (formerly Kronos) provides enterprise workforce management, time & attendance, and scheduling used across healthcare systems, overlapping directly with RLDatix's rostering and temporary staffing modules but serving a broader cross-industry WFM market.
• Workday: Workday HCM offers enterprise workforce planning, scheduling, and people analytics with growing penetration into healthcare systems, competing with Allocate Optima on broader HR/payroll capabilities even where it lacks NHS-specialized rostering.
• ServiceNow: ServiceNow's HR Service Delivery, ITSM, and risk/compliance modules compete with RLDatix's DCIQ event/incident management, investigations, and enterprise risk offerings, especially as ServiceNow pushes deeper into healthcare workflows.
• Oracle Health (Cerner): Oracle Health bundles workforce, scheduling, and risk modules into its Cerner EHR platform, presenting a major bundling threat to RLDatix where NHS trusts standardize on Oracle/Cerner as their core EPR.
• Epic Systems: Epic is the dominant US EHR and is increasingly used by UK specialist trusts; its embedded workforce and safety workflows compete with RLDatix modules within Epic-led deployments.
• ADP Workforce Now / Healthros: ADP provides workforce management, payroll, and scheduling capabilities across healthcare employers, broadly comparable to RLDatix on HR/payroll/rostering adjacencies even if not as deep on NHS clinical workflows.

Regional players

• RLDatix North America (cross-region view): RLDatix's own North America business unit operates the legacy Datix safety and workforce suites under US healthcare procurement rules; it is the same corporate entity but regional practice patterns and competitor sets differ from UK & Ireland, making it useful as an internal comparable for cross-region growth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AllocateS
• LinkedInlinkedin.com/company/allocate-software-plc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A9 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allocate Software