TIM

Name

TIM

Legal name

Telecom Italia S.p.A.

Website

https://tim.it

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Telecommunications (517), All Other Telecommunications (5178)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA)

Keywords

• Telecommunications services
• Mobile network operator
• Fiber broadband internet
• Enterprise cloud services
• Streaming entertainment aggregation

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Telecommunication Services (Italy): TIM generates the majority of net sales from telecommunication services in Italy, including fixed-line voice and data, mobile services, broadband, and TV/streaming subscriptions via TIMVision.
2. Telecommunication Services (Brazil): TIM S.A. generates revenue from mobile and fixed-line services in Brazil, including postpaid plans, mobile data, and enterprise solutions. Q1 2026 revenue reported at $1.38 billion, mobile service revenues grew 5.6% YoY, fixed-line revenues surged 22.9% YoY.
3. TIM Enterprise (ICT/Cloud Services): TIM Enterprise provides cloud services, cybersecurity, and digital solutions to businesses and public administration. Cloud services grew 22% YoY in nine-month period, with total revenues of €2.3 billion. Leads Italian market with 16 data centres and 45% share in National Strategic Hub government cloud project.
4. TIMVision Streaming Aggregator: TIMVision acts as an aggregator and distributor of streaming platforms (Netflix, DAZN, HBO Max, Disney+, Amazon Prime, Infinity+), bundling multiple subscriptions through a single TIM account and billing relationship, with TIM retaining a share of subscriber revenue.
5. Digital Advertising (TIM Ads): TIM invests in proprietary digital advertising solutions competing with global platforms, leveraging its subscriber base and data for targeted advertising to Brazilian commerce ecosystems.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

TIM is Italy's incumbent telecommunications operator providing fixed-line fiber internet, mobile (4G/5G) voice and data services, pay TV and streaming aggregation (TIMVISION), and enterprise ICT/cloud/cybersecurity solutions. It serves consumers, small businesses, large enterprises, and Italian public administration across Italy and Brazil, with growing focus on sovereign cloud, AI, and digital infrastructure.

Product overview

TIM (Telecom Italia) operates as a telecommunications provider offering a comprehensive portfolio of consumer and business services across Italy and Brazil. The core offerings include fixed-line internet (TIM Full Fibra, TIM WiFi Casa, TIM FWA), mobile services (TIM Mobile with 5G/5G ULTRA), and the TIMVISION streaming platform bundling Netflix, HBO Max, Disney+, DAZN, Amazon Prime, and Infinity+. The company provides a digital ecosystem including MyTIM App and TIM Modem App for customer self-service, with AI-powered virtual assistant Angie handling customer support. For business customers (TIM BUSINESS), offerings include cloud services (TIM Cloud Open, Data Space Easy), cybersecurity (TIM Protezione Digitale, TIM Cybersecurity Training, TIM Risposta Attacchi Cyber), digital marketing (Jooice, TIM SMS Professional), productivity tools (Google Workspace, TIM Ufficio Ovunque Sei virtual PBX), and converged plans (TIM UNICA Business). Additional services include energy (TIM Energia powered by Poste Italiane), mobility integration (Telepass), and sustainable products (TIM Green). The portfolio represents a platform-plus-services model where connectivity serves as the foundation, supplemented by digital services, entertainment bundles, and business solutions.

Differentiator

Problem solved

Functional benefit

Brands

• TIMVISION: Streaming TV and entertainment service offering Netflix, HBO Max, Disney+, DAZN, and Amazon Prime content bundles.
• TIM Enterprise
• TIM Cloud Open
• TIM UNICA
• TIM Green

Products and services

• TIM Full Fibra Premium fiber-to-the-home (FTTH) internet service for residential and business customers with speeds up to 2.5 Gbps, WiFi modem, and unlimited calls.
• TIM WiFi Casa Home internet service with fiber (FTTH/FTTC) or ADSL connectivity, WiFi modem, and unlimited calls, from €24.90/month.
• TIM FWA (Fixed Wireless Access) Fixed Wireless Access broadband up to 300 Mbps using a 5G antenna, with WiFi router and installation included, for areas without fiber coverage.
• TIM Mobile Mobile telecommunications services including 5G connectivity, prepaid and postpaid plans, eSIM support, and international roaming packages for consumers.
• TIM UNICA Converged fixed-mobile plan allowing customers to associate up to 6 mobile lines for unlimited 5G ULTRA data at a reduced monthly price.
• TIMVISION Streaming entertainment platform bundling TIMVISION Play, Netflix, HBO Max, Disney+, DAZN, Amazon Prime, and Infinity+ in a single subscription, with options to bundle Serie A football and UEFA Champions League.
• TIM Green Line of sustainable products including refurbished devices and eco-friendly offerings focused on decarbonization and carbon offset programs.
• TIM Energia Residential energy service (electricity and gas) powered by Poste Italiane, with fixed-rate electricity, variable gas pricing, and promotional bonuses for new customers.
• TIM BUSINESS Business services platform for professionals, SMEs, and enterprises offering fiber internet, mobile plans, digital solutions, cloud, cybersecurity, marketing tools, and dedicated support.
• TIM Enterprise Enterprise division offering managed ICT services including cloud infrastructure, cybersecurity, AI solutions, data centre colocation, and the National Strategic Pole sovereign cloud for large enterprises and Italian public administration.
• TIM Cloud Open Sovereign Italian cloud service hosted entirely in TIM's national data centres, providing flexible cloud infrastructure with data residency in Italy for businesses and public administration.
• TIM Protezione Digitale Cybersecurity solution protecting devices, email, and cloud applications from malware and cyber attacks, targeted at small and medium business customers.
• Data Space Easy Cloud file storage and sharing service hosted in Italian TIM data centres, accessible via a mobile app, for businesses requiring secure data residency.
• TIM Ufficio Ovunque Sei Cloud-based virtual PBX for managing business calls and a company number remotely, starting at €10/month with free activation.
• Angie (AI virtual assistant) AI-powered virtual assistant providing 24/7 customer support via conversational chat on the website, MyTIM app, and TIM Modem app, handling billing, service, and technical queries using natural language AI.
• TIM UNICA Business Converged fixed and mobile bundle for businesses combining TIM fiber and 5G mobile services with exclusive discounts, from €34.89/month.
• Google Workspace via TIM Resold Google Workspace productivity suite offered through TIM BUSINESS, with AI-enhanced applications for smart working, from €6.80/month.
• TIM Risposta Attacchi Cyber Incident response service providing expert support for reacting to cybersecurity incidents, with a priority response mode available for business customers.
• MyTIM App Customer mobile application for managing TIM fixed and mobile lines, checking credit and consumption, paying bills, accessing offers, and receiving support on iOS and Android with biometric login.

Quantifiable outcome

• TIM S.A. Q1 2026 revenue of $1.38 billion beat analyst expectations by 6.15%; EBITDA margin 48.3%; Q4 2025 EPS $0.4457 vs $0.4439 forecast
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability5 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• GSMA (20 international MNOs)coreStrategic or Co-development Partner · 5 June 2026TIM joined the GSMA Open Gateway project and will launch a new API-based platform in Italy and Brazil, supported by an alliance of 20 international mobile network operators. The platform targets B2B and B2B2C markets, aiming to reduce fragmentation in the application market and enable developers to create and sell applications globally with standardized contracts and secure payments. TIM's CEO highlighted this as a high-potential market expected to grow by more than 25% over three years.
• CDP Venture CapitalcoreStrategic or Co-development Partner · 30 March 2026TIM and CDP Venture Capital signed a memorandum of understanding to identify and support Italian startups and small businesses with high growth potential in areas crucial to the country's digital sovereignty, including AI, cloud, smart cities, and other strategic digital areas. The initiative explores industrial, commercial, and technological partnerships involving companies from CDP Venture Capital's portfolio and TIM's innovation ecosystem.
• Swisscom (with Fastweb + Vodafone)coreStrategic or Co-development Partner · 20 March 2026Swisscom announced a non-binding agreement with TIM and Fastweb+Vodafone to develop up to 6,000 new mobile towers in Italy, aimed at supporting 5G deployment and operational efficiency. The project will be implemented through a joint venture with phased deployment and financing from equity and debt.
• MicrosoftcoreTechnology or Integration · 23 February 2026TIM and Microsoft announced a strategic partnership to deliver cloud, cybersecurity, and AI solutions across Italy, supporting digital transformation for businesses and public services. The collaboration involves deploying Microsoft's AI and cloud platforms (including Microsoft 365 Copilot) in TIM's operations and targeting high-impact areas such as automation and data governance. TIM is also pursuing a separate digital sovereignty partnership with Microsoft.
• Deutsche Telekom, Orange, Telefónica, VodafoneflagshipStrategic or Co-development Partner · 23 February 2026TIM participates in the European Edge Continuum — the first pan-European federated edge-cloud platform demonstrated live at MWC 2026 Barcelona. The five operators covering ~55% of Europe's population created a federated infrastructure enabling seamless application deployment across networks with data sovereignty under EU jurisdiction. The federation supports sovereign AI and IoT workloads for logistics, industrial automation, and emergency services. Next phase opens ecosystem to additional technology partners.
• FS Security (EXA joint venture)minorStrategic or Co-development Partner · 22 February 2026EXA is a joint venture between FS Security and TIM, operating AI-driven fraud prevention services. EXA inaugurated EXA Labs R&D centre in Parnaíba, Piauí, Brazil, with planned investment of R$25 million over four years. The company employs 200 professionals locally, serves ~20 million users, and aims to position the region as a technology hub. EXA projects R$500 million in revenue for 2026 and plans international R&D expansion to Israel.
• American Tower of BrazilcoreImplementation/ SI/ Consulting Partner · 1 January 2026TIM signed a strategic agreement with American Tower of Brazil in January 2026 to install approximately 9,000 mobile phone towers (~30% of TIM's infrastructure in Brazil), running until 2034. The deal also includes modernization of over 6,500 4G and 5G network sites across 15 Brazilian capitals and metropolitan regions, with Nokia and Huawei providing technological solutions. The project is expected to positively impact more than 12 million customers over two years.
• NokiacoreTechnology or Integration · 17 November 2025Nokia signed a three-year contract with TIM to expand and modernize Italy's 5G network. The deal includes Nokia's AI-powered MantaRay SON solution to automate network operations, deploying AirScale equipment with Massive MIMO radios and remote radio heads. The project aims to expand high-speed connectivity, reduce coverage gaps, and support AI-driven network optimization across Italy, aligning with TIM's Net Zero plan.
• Netflix, DAZN, HBO Max, Disney+, Amazon PrimecoreChannel Partner/ Reseller/ DistributorTIM bundles Netflix, DAZN (Serie A Enilive and Serie BKT football), HBO Max, Disney+, Amazon Prime, and Infinity+ via its TIMVision platform, positioning itself as an aggregator for subscription-fatigued Italian consumers. TIM continues to allow customers to bring their existing streaming accounts into TIM bundles.

Scale indicators14 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Vodafone: Major European incumbent telco with mobile, fixed broadband, and TV offerings; a direct peer in consumer connectivity, an RAN-sharing partner in Italy (with Fastweb), and a co-founder of the European Edge Continuum alongside TIM.
• Orange: French incumbent telco with similar mobile, fiber, and enterprise services profile to TIM; co-founding member of the European Edge Continuum and a direct Europe-wide sovereign-cloud competitor.
• Telefónica: Spanish incumbent telco with major operations across Europe and Latin America, making it the most direct peer to TIM's Italy + Brazil footprint. Co-founder of the European Edge Continuum and partner in the Vivo/TIM Brazil competitive landscape.
• Deutsche Telekom: Europe's largest telecom group with T-Mobile and DT national operations; a co-founding member of the European Edge Continuum with TIM, and the most direct European incumbent peer in mobile, fiber, and enterprise ICT.

Broad incumbents

• KPN: Dutch incumbent telco with a comparable mix of fiber, 5G, and business ICT services; a relevant European fixed/mobile peer of similar scale to TIM's domestic market.
• Verizon: Large US incumbent telco with consumer wireless, fiber, and enterprise services including quantum-safe networking and AI; a comparable scope player against which TIM benchmarks its "trusted digital infrastructure" strategy.
• BT Group: UK incumbent telco with consumer broadband, mobile (EE), and enterprise IT services; comparable to TIM in scale, market position, and the broader pivot from connectivity to digital infrastructure, with overlapping panel presence (e.g. TM Forum DTW IGNITE 2026).
• Swisscom: Swiss incumbent telco partnering with TIM, Fastweb and Vodafone on a JV to build up to 6,000 new mobile towers in Italy; an established European telco with a similar mix of consumer, enterprise, and cloud services.

Others

• Poste Italiane: State-backed Italian postal/financial services group and the bidder in TIM's €10.8B voluntary takeover (27.32% stake); strategically an ecosystem partner (TIM Energia, financial cross-sell) and prospective controller of TIM, not a like-for-like telecom peer.

Emerging players

• Iliad: French-founded low-cost disruptor explicitly named in TIM's promotional switcher campaigns (€4.99/mo mobile offer for Iliad switchers); a direct MVNO/MNO threat in Italy's price-sensitive consumer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/tim_official
• YouTubeyoutube.com/user/TimChannel
• Facebookfacebook.com/TimOfficialPage
• LinkedInlinkedin.com/company/tim/?originalSubdomain=it
• Instagraminstagram.com/timofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIM