Skillnet

What Skillnet does

SkillNet Solutions Inc is a privately held IT consulting and digital transformation firm founded in 2000 and headquartered in San Jose, California, with 501-1,000 employees across 11 offices in the United States, Canada, India, Mexico, and the United Kingdom. The company provides end-to-end omni-channel commerce solutions focused on the retail sector, organized into five service lines: Omnichannel and Stores (POS modernization and implementation, AI Store Assistant, omnichannel enablement, retail merchandising, loyalty, store inventory, and 24/7 global support), Digital Engagement and Experience (consulting, experience design, platform services, optimization), Digital Engineering (cloud engineering, technology transformation, data and analytics, CX design), Consulting Services (retail technology and digital engagement consulting), and 24/7 Global Support.

The firm delivers a platform-plus-modules model centered on its Modern Commerce Engine, which provides composable, cloud-native, headless commerce capabilities supporting B2C, B2B, B2B2C, and marketplace business models. SkillNet holds implementation partnerships with major commerce platforms including Oracle Retail, SAP Commerce Cloud, Salesforce Commerce Cloud, Spryker, Kibo, Mirakl, commercetools, VTEX, AWS, Contentstack, Cloudinary, Algolia, and PayPal, and has codified an accelerated Spryker migration blueprint enabling retailers to go live within 6-12 weeks.

SkillNet makes money primarily through professional services (consulting engagements and platform implementations) and managed services (24/7 global support), sold via direct enterprise field sales and technology-partner channels to enterprise retail and B2B customers. The company reports serving 150+ brands across 63+ countries, with named customers including Labcorp, PacSun, Lululemon, Puig, Kaiser Permanente, Nova Chemicals, Moon Valley Nurseries, Portabella, and Fleet Farm. In October 2025, Sonali Damle (formerly EVP at Bain & Company) was appointed CEO to lead AI-driven commerce innovation and the firm launched its Gen AI Store Assistant product.

Name

Skillnet

Legal name

SkillNet Solutions Inc

Website

https://skillnetinc.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Sunnyvale

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Transformation Consulting: Consulting services for retail technology consulting including application portfolio analysis, enterprise application roadmap, cloud strategy, technology selection, ROI analysis, organization change management, and program management
2. Implementation Services: Implementation and deployment of commerce platforms, POS systems, and digital solutions across Oracle Retail, SAP, Salesforce, Spryker, Kibo, and other partner platforms
3. 24/7 Global Support: Ongoing global support and maintenance solutions for retail systems
4. Digital Engagement Services: Digital commerce platform services, experience design, and optimization services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

SkillNet is an IT consulting firm that provides end-to-end digital transformation and omni-channel commerce solutions to retail and enterprise clients. Its offerings span POS modernization, modern commerce platform implementation (Oracle, SAP, Salesforce, Spryker, Kibo, VTEX), cloud engineering, AI-powered retail solutions (including the GenAI AI Store Assistant), data and analytics, and 24/7 global support across North America, Latin America, Europe, and Asia.

Product overview

SkillNet is a digital transformation consulting and technology services company that provides end-to-end solutions for retail and commerce modernization. The company operates a platform-plus-modules model centered on its Modern Commerce Engine, complemented by specialized services organized into five service lines: (1) Omnichannel and Stores covering POS modernization/implementation, AI Store Assistant, omnichannel enablement, retail merchandising, retail loyalty, store inventory management, and 24/7 global support; (2) Digital Engagement & Experience covering consulting, experience design, digital commerce platform services, and digital commerce optimization; (3) Digital Engineering covering cloud engineering, technology transformation, data & analytics, and CX & design; (4) Consulting Services covering retail technology consulting and digital engagement consulting; and (5) 24×7 Global Support. The company also offers specialized migration methodologies (e.g., Sprykur Migration Blueprint) and modernization assessment services. SkillNet's offerings leverage AI/ML capabilities including generative AI, predictive analytics, recommendation engines, and autonomous agents for demand forecasting, personalization, fraud detection, dynamic pricing, and customer experience optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• Modern Commerce Engine SkillNet's core commerce platform offering enabling modern, composable, cloud-native, and headless commerce capabilities that support B2C, B2B, B2B2C, and marketplace business models for retail and commerce clients.
• AI Store Assistant Generative AI solution that integrates with existing POS systems to provide conversational AI capabilities for retail store operations and customer support, used by retail clients for in-store assistance and store associate productivity.
• POS Modernization End-to-end assessment and upgrade offering that replaces legacy POS systems with modern cloud-native solutions, including mobile checkout, digital wallet support, and real-time dashboards, for retail enterprises running multi-store operations.
• POS Implementation Deployment offering for new POS systems across retail locations including vendor selection, integration, and deployment support, targeted at enterprise retailers replacing or rolling out point-of-sale infrastructure.
• Spryker Migration Blueprint Accelerated migration methodology enabling retailers to implement Spryker-based composable commerce platforms and go live in 6 to 12 weeks, targeted at retail and B2B enterprises migrating to headless commerce.
• 2-Day Modernization Assessment Assessment engagement that analyzes current POS and eCommerce platforms and identifies strategic and tactical approaches to enhance digital and in-store customer experiences for retail enterprises considering modernization.
• Cloud Engineering Cloud infrastructure design, migration, and deployment offering leveraging AWS, Oracle Cloud, and other platforms to enable scalable retail solutions including DevOps, microservices, and cloud-native architectures.
• 24x7 Retail Systems Global Support Round-the-clock global support and maintenance offering for retail systems ensuring continuous operations across all time zones, delivered to enterprise retail clients as a managed service.

Quantifiable outcome

• Migration blueprint enabling retailers to go live with Sprykur in 6 to 12 weeks
• +1 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, key and supporting.

• Oracle RetailcoreTechnology or IntegrationOracle Retail solutions and implementation partner providing retail technology solutions including Oracle Retail Customer Engagement (ORCE), Xstore POS, and Oracle Cloud Infrastructure (OCI) implementations. SkillNet has extensive experience with Oracle Retail platforms.
• SprykurcoreTechnology or IntegrationStrategic partnership for composable, cloud-native, headless commerce solutions. SkillNet has pioneered a migration blueprint enabling retailers to go live in 6 to 12 weeks. Joint go-to-market for B2C, B2B, B2B2C, and marketplace solutions.
• Salesforce Commerce CloudcoreTechnology or IntegrationSalesforce Commerce Cloud implementation partner providing eCommerce and digital commerce solutions.
• SAP Commerce CloudcoreTechnology or IntegrationSAP Commerce Cloud implementation partner for enterprise commerce solutions.
• AWS Web ServicescoreTechnology or IntegrationAWS cloud services partnership for infrastructure, cloud engineering, and digital transformation on AWS platform.
• Kibo CommercekeyTechnology or IntegrationKibo consulting and implementation partner for unified commerce platform solutions.
• MiraklkeyTechnology or IntegrationPartnership for marketplace solutions and implementations using Mirakl's marketplace platform.
• commercetoolskeyTechnology or Integrationcommercetools implementation partner for headless commerce and composable commerce solutions.
• VTEXkeyTechnology or IntegrationVTEX platform implementation partner for digital commerce solutions.
• ContentstacksupportingTechnology or IntegrationContentstack implementation partner for content management solutions.
• CloudinarysupportingTechnology or IntegrationCloudinary implementation partner for digital asset management and media optimization.
• AlgoliasupportingTechnology or IntegrationAlgolia implementation partner for search and discovery solutions.
• PayPalsupportingTechnology or IntegrationPayPal payment integration partner for modern payment solutions in retail environments.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Infosys: Global SI with consumer/retail vertical and strong Adobe, Salesforce, SAP commerce implementation capabilities. Competes on large multi-year retail transformation programs with similar offshore delivery economics.
• Accenture: Largest SI with extensive retail commerce capabilities including its acquisitions of Accenture Song and specialist retail boutiques. Competes for the same enterprise retail transformation RFPs as SkillNet.
• Capgemini: Global SI with a dedicated Consumer Goods, Retail & Distribution practice and deep Adobe/SAP/Oracle commerce partnerships. Competes with SkillNet for large retail transformation deals at a multi-tower scale.
• Publicis Sapient: Global digital transformation consultancy with a top-tier retail and commerce practice (Splash, Sapient Slingshot legacy). Directly comparable to SkillNet in retail commerce implementation across Adobe, Salesforce, and SAP, but at much larger scale.
• Cognizant: Global IT services firm with a dedicated Retail, Consumer Goods, Travel & Hospitality practice. Closely comparable delivery model - US-anchored client relationships with large India delivery footprint - and competing enterprise retail engagements.
• Deloitte Digital: Big Four consultancy's digital arm with deep retail commerce implementation across SAP, Oracle, Salesforce, Adobe. Competes head-to-head with SkillNet on enterprise retail omnichannel programs.

Direct peers

• Thoughtworks: Digital transformation consultancy specializing in modern commerce platforms, composable architectures, and software engineering excellence. Comparable in offering composable commerce implementation and consulting services to retail and enterprise clients.
• Kin + Carta: Global digital transformation consultancy (formerly Stibo, Mackevision, and Summit) with explicit retail/commerce capabilities. Closely comparable in size, retail vertical specialization, and platform implementation breadth.
• Slalom: Mid-market consultancy with strong retail/consumer practice delivering digital transformation, cloud, and data services. Comparable in size (mid-thousands globally), retail vertical focus, and project-based consulting delivery.

Emerging players

• Mirakl Services partner firms (e.g., Mercaux, Tryolabs): Niche boutiques implementing Mirakl marketplace and adjacent composable commerce platforms for retail. Comparable in the marketplace/e-commerce implementation niche but smaller and less platform-diversified than SkillNet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/skillnetinc
• Facebookfacebook.com/skillnetinc
• LinkedInlinkedin.com/company/skillnet-solutions-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Skillnet