University Medical Center New Orleans

What University Medical Center New Orleans does

University Medical Center New Orleans (UMCNO) is a nonprofit academic medical center and the flagship hospital of the LCMC Health system, located at 2000 Canal Street in New Orleans, Louisiana. It operates 1,001–5,000 employees and delivers comprehensive healthcare services across more than 20 specialties, including a 24/7 Emergency Department, the Norman E. McSwain Jr. MD Spirit of Charity Trauma Center (Level I Trauma designation), a Burn Center, Stroke Care, Heart & Vascular Care, Cancer Center, Behavioral Health & Psychiatry, Women's Health, Surgery, Rehabilitation, and a Virtual Care telehealth service. Patient-facing digital tools include the MyChart patient portal for records access, scheduling, and provider communication.

UMCNO is the only hospital in the Gulf South region holding the highest national designations simultaneously for Trauma, Burn, and Stroke care, which serves as its core differentiator and primary regional referral draw. As an academic medical center, it is affiliated with LSU Health Sciences Center for medical education and operates residency programs in Pharmacy, Clinical Pastoral Education, and Blood Bank Technology, alongside a Medical Research program.

The hospital's revenue model is professional-services based, generated from direct patient care billed through insurance, Medicare/Medicaid, and self-pay arrangements. Services are accessed via the emergency department, scheduled appointments, provider referrals, affiliated clinics, and virtual care. Marketing and patient engagement rely on organic channels including Facebook, a blog/newsroom, an events calendar, and email newsletters. UMCNO also offers an on-campus Walgreens Outpatient Pharmacy and maintains a community-facing Foundation and Community Impact program.

Name

University Medical Center New Orleans

Legal name

University Medical Center New Orleans

Website

https://umcno.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

University Medical Center New Orleans is a nonprofit academic medical center and LCMC Health flagship, serving the Gulf South region as the only hospital with the highest national designations for Trauma, Burn, and Stroke care across 20+ specialties.

Ownership category

akta.pro rank

Product category

Academic Medical Center / Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Colleges, Universities, and Professional Schools (6113)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

akta.pro secondary industry

Health & Biomedical Research Universities (Academic Medical Center–Affiliated) (EDAHABAC)

Keywords

• Academic medical center
• Emergency care services
• Trauma and burn care
• Specialty hospital services
• Telehealth and virtual care

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from direct patient care services across emergency, inpatient, outpatient, and specialty care settings. Billed through insurance, Medicare/Medicaid, and self-pay arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

University Medical Center New Orleans is a nonprofit academic medical center providing comprehensive inpatient, outpatient, emergency, and specialty healthcare services across 20+ clinical areas. It operates as the only hospital in the Gulf South region holding the highest national designations for Trauma, Burn, and Stroke care, and functions as the primary teaching hospital affiliated with LSU Health Sciences Center within the LCMC Health system.

Product overview

University Medical Center New Orleans is a comprehensive academic medical center offering a unified platform of healthcare services across multiple specialty areas. The hospital serves as the only facility in the Gulf South with the highest national designations for Trauma, Burn, and Stroke care (3 life-saving designations in 1 destination). Its core medical services include Cancer Center, Emergency Care, Heart & Vascular Care, and the Norman E. McSwain Jr. MD Spirit of Charity Trauma Center, complemented by additional specialty services such as Behavioral Health, Digestive Care, Rehabilitation, Surgery, Urology, Women's Health, Weight Loss, Wound Care, Primary Care, Allergy & Skin Care, Plastic & Reconstructive Surgery, Respiratory Care, Imaging, Infectious Disease Care, and Hospice & Palliative Care. The Academic Medical Center division provides medical research and residency programs. Patient-facing digital services include a Virtual Care telehealth platform and MyChart patient portal for medical records access and appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Cancer Center
• Emergency Care
• Heart & Vascular Care
• Burn Center
• Norman E. McSwain, Jr. MD, Spirit of Charity Trauma Center
• Stroke Care
• Virtual Care Telehealth services allowing patients to receive medical consultations remotely.
• Behavioral Health & Psychiatry Mental health and psychiatric services including inpatient and outpatient care.
• Digestive Care Gastrointestinal care including diagnostic and treatment services for digestive disorders.
• Rehabilitation Physical and occupational therapy services for patient recovery and functional improvement.
• Surgery Surgical services across multiple specialties including general, orthopedic, and specialized surgeries.
• Urology Medical and surgical treatment for urinary tract and male reproductive system conditions.
• Women's Health Comprehensive gynecological and obstetrical services including maternal-fetal medicine.
• Weight Loss Medical weight management programs including surgical and non-surgical options.
• Wound Care Specialized wound treatment including hyperbaric medicine services.
• Primary Care General medical care for patients of all ages including preventive care and chronic disease management.
• Allergy & Skin Care Diagnosis and treatment of allergic conditions and dermatological disorders.
• Plastic & Reconstructive Surgery Cosmetic and reconstructive surgical procedures.
• Respiratory Care Treatment for breathing disorders and pulmonary conditions.
• Imaging Diagnostic imaging services including X-ray, MRI, CT, and ultrasound.
• Infectious Disease Care Diagnosis and treatment of complex infectious diseases.
• Hospice & Palliative Care End-of-life care and symptom management for patients with serious illnesses.
• Academic Medical Center Programs Teaching hospital services including medical research, residency and fellowship programs, and clinical education partnerships with academic institutions.
• Medical Research Clinical research programs advancing medical knowledge and treatment options.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• LSU Health Sciences CentercoreStrategic or Co-development PartnerAcademic partnership for medical education and research. University Medical Center serves as the primary teaching hospital affiliated with LSU Health Sciences Center medical school programs.
• LCMC HealthcoreStrategic or Co-development PartnerUniversity Medical Center is the flagship hospital of LCMC Health system, a network of healthcare facilities serving the New Orleans area and Gulf South region.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Ochsner Health: Ochsner Health is the largest integrated delivery network in Louisiana and the Gulf South, operating academic and community hospitals that directly compete with UMCNO for tertiary referrals, specialty volume, and payer contracts across the same geography.
• Our Lady of the Lake Regional Medical Center: Our Lady of the Lake is a large Louisiana academic and tertiary hospital within the Franciscan Missionaries of Our Lady Health System. It is a benchmark Louisiana academic medical center comparable in scale, mission, and trauma designation to UMCNO.
• Baylor University Medical Center: Baylor University Medical Center is a large academic tertiary hospital in Dallas, comparable to UMCNO as a nonprofit academic medical center with Level I trauma designation and broad specialty service lines across the Gulf/central U.S. region.
• Memorial Hermann–Texas Medical Center: Memorial Hermann–Texas Medical Center is a major nonprofit academic medical center in Houston with Level I trauma and a comprehensive specialty footprint, serving as a regional Gulf Coast benchmark comparable in scope to UMCNO.

Direct peers

• Tulane Medical Center: Tulane Medical Center is another LCMC Health academic hospital in New Orleans offering tertiary and specialty services. As a system sibling, it is the closest peer in terms of academic mission and urban New Orleans footprint and competes for complex case mix and faculty.
• Touro Infirmary: Touro Infirmary is an LCMC Health community hospital in New Orleans providing women's health, surgical, and emergency services. It overlaps with UMCNO in women's health and general acute care, sharing patient populations in the same metro.
• East Jefferson General Hospital: East Jefferson General Hospital is an LCMC Health community hospital in Metairie that competes with UMCNO for suburban New Orleans patients across emergency, surgical, and specialty service lines within the same integrated system.
• West Jefferson Medical Center: West Jefferson Medical Center is an LCMC Health community hospital serving the West Bank of New Orleans. It competes with UMCNO on emergency and inpatient care and is part of the same integrated delivery network.
• University Health Shreveport (LSU Health Sciences Center): University Health Shreveport is the LSU Health Sciences Center teaching hospital in north Louisiana. It mirrors UMCNO's LSU-affiliated academic medical center model and competes for graduate medical education funding, faculty, and complex referrals within the same state.

Emerging players

• Children's Hospital New Orleans: Children's Hospital New Orleans is an LCMC Health pediatric academic hospital. While not a direct competitor in adult care, it shares the academic medical center mission, research infrastructure, and teaching hospital ecosystem with UMCNO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/umcno
• Xx.com/UMCNO

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about University Medical Center New Orleans