ezyVet

What ezyVet does

ezyVet is a cloud-based veterinary practice management software (PMS) company founded in 2006 in Auckland, New Zealand, and now operating as a wholly-owned subsidiary of IDEXX Laboratories (NASDAQ: IDXX). The platform serves veterinary hospitals across general practice, emergency, specialty, equine, production animal, mobile, university, and corporate group segments in New Zealand, Australia, the United States, and the United Kingdom, with "thousands of hospitals" on the platform and 2–3 new practices going live each week. Core functionality spans scheduling, clinical notes and templating, invoicing and payments, task automation, business reporting (76 unique reports), inventory management, client communication, and integrated diagnostics through IDEXX VetLab Stations.

The product is built on a cloud-native architecture accessible via browser on any internet-connected device, with an open API enabling 80+ third-party integrations across payments (PayJunction, Windcave), insurance (Trupanion), controlled drugs (Cubex, Modeus), imaging, product suppliers (Covetrus, MWI), accounting (Xero), and prescription management (VetSource). Sub-products include ezyVet Go (mobile/offline capability), ezyVet Scan (free inventory mobile app), the AI-Assisted Notes scribe (rolling out 2025), and Vello (IDEXX's exclusive client engagement platform). Distribution combines direct consultative sales ("Book a Demo"), inside sales in four regional offices, IDEXX ecosystem cross-sell, and an integration partner program.

Revenue is generated through annual SaaS subscriptions priced via quote-based, consultative sales with tiering based on practice size and complexity. Pricing is not publicly disclosed. Customer segments range from individual practitioners to multi-site corporate groups and universities, with enterprise-grade onboarding via dedicated implementation specialists and 24/7 unlimited support included in the subscription. As an IDEXX subsidiary, ezyVet is not venture-backed and does not disclose standalone revenue, ARR, or headcount beyond a 251–500 employee range.

Name

ezyVet

Legal name

ezyVet Limited

Website

https://ezyvet.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

ezyVet is a cloud-based veterinary practice management software platform, serving thousands of veterinary hospitals across general practice, emergency, specialty, equine, mobile, corporate, and university segments globally, with deep integration into the IDEXX diagnostics ecosystem.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)

akta.pro secondary industries

Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB), Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing) (HLAMAGAH), Multi-site/Corporate Group Operations Platforms (Franchise/MSO Tools, Standardization) (HLAMAGAM), Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD), Veterinary Inventory, Pharmacy & Medication Management (HLAMAMAF)

Keywords

• Veterinary practice management
• Cloud veterinary software
• Veterinary PIMS
• Vet clinic software
• Veterinary workflow automation

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Cloud-based practice management software sold as a subscription service. Practices pay recurring fees for access to the platform, automatic updates, 24/7 support, and integration capabilities. No server infrastructure required.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

ezyVet provides cloud-based veterinary practice management software that consolidates scheduling, client communication, invoicing and payments, task automation, business reporting, and patient records into a single browser-accessible platform. It targets veterinary hospitals and clinics—including general practice, emergency, specialty, equine, production animal, mobile, corporate groups, and universities—with deep integrations to IDEXX diagnostics and 80+ third-party tools. The platform is sold as a SaaS subscription with 24/7 support and dedicated implementation specialists for onboarding.

Product overview

ezyVet is a cloud-based veterinary practice management software platform offered as a unified product with integrated modules. The core ezyVet platform provides scheduling, client communication, invoicing and payments, task automation, business reporting, and cloud-based access. Key add-on products include Vello (client engagement platform for automated communications and online scheduling), ezyVet Go (mobile access feature), and ezyVet Scan (free inventory management app). The platform integrates with 80+ third-party tools including payment providers (PayJunction, Windcave), insurance (Trupanion), diagnostics (IDEXX VetLab Station), controlled drug management (Cubex, Modeus), and practice management tools. ezyVet is developed by IDEXX and operates as part of the IDEXX ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Vello: Client engagement platform built specifically for ezyVet, developed by IDEXX. Offers automated reminders, 2-way SMS, online scheduling, and pet owner app/portal.
• ezyVet Go
• ezyVet Academy
• ezyVet Scan
• AI-Assisted Notes

Products and services

• ezyVet Cloud-based veterinary practice management software that strengthens every part of a veterinary practice, from team productivity to patient care, with features including scheduling, client communication, invoicing and payments, task automation, business reporting, and access from any internet-connected device. Sold as a SaaS subscription targeting veterinary hospitals and clinics of all sizes.
• ezyVet Go Mobile-specific feature and product for mobile veterinarians, enabling seamless movement in and out of internet range with automatic record backup when connectivity is restored and remote access to practice management features from mobile devices.
• ezyVet Scan Free inventory management mobile app for veterinary hospitals, enabling digitized inventory processes to save time and maintain accurate inventory levels through barcode scanning and tracking.
• Vello Client engagement platform built exclusively for ezyVet and other IDEXX practice management platforms, providing automated email and SMS reminders, two-way texting, online scheduling, pet owner app and portal, and diagnostic screening recommendations that sync with patient records. Reported to reduce no-shows by up to 19%.
• AI-Assisted Notes Built-in AI scribe feature for ezyVet that converts spoken or typed veterinary consultations into draft SOAP notes using natural language processing, helping clinical teams spend less time documenting and more time with patients. Integrates with existing clinical templates.

Quantifiable outcome

• Save 'dozens of hours' per week through templates and integrations
• +3 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability2 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• VellocoreTechnology or IntegrationVello is the only client engagement platform built exclusively for ezyVet. Also developed by IDEXX, Vello provides automated SMS/email reminders, two-way texting, online scheduling, and pet owner portal that seamlessly syncs with ezyVet. Reduces no-shows by up to 19%.
• Vet RadarcoreTechnology or IntegrationFirst true mobile-first solution to complement cloud PMS. Provides electronic whiteboard for patient care, workflow efficiency, and business performance tracking. Integrates seamlessly with ezyVet.
• IDEXX LaboratoriesflagshipOEM/ Whitelabel/ Licensing PartnerIDEXX Laboratories is the parent company of ezyVet. Deep integration with IDEXX diagnostics including VetLab Stations, Catalyst One, ProCyte, and SNAP tests. IDEXX provides global reference laboratory network and in-clinic analyzers.
• PayJunctioncoreTechnology or IntegrationLeading payment processing integration for US customers. Enables seamless charge capture, remote payments, terminal-based payments, and automatic payment status updates. Reduces manual billing tasks.
• WindcavecoreTechnology or IntegrationLeading payment provider for Australian, New Zealand, Canadian, and UK customers. Integrates with ezyVet for payment processing, remote payments, and terminal-based transactions.
• SmartFlowcoreTechnology or IntegrationPatient care solution that tracks and manages patient flow from admission through treatment and discharge. Integrates with IDEXX ecosystem for digital whiteboard and workflow management.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Digitail: Cloud-native veterinary practice management platform with strong AI features, telemed, and modern UX. Emerging player with growing market share particularly among tech-forward independent practices and startups. Comparable in cloud-native architecture and mobile-first design philosophy.
• PetDesk: Client communication and engagement platform for veterinary practices with PMS integrations. Competes partially with ezyVet's Vello add-on for client engagement functionality including reminders, two-way messaging, and online scheduling. Emerging player with overlap in client-facing features.

Direct peers

• AVImark (Covetrus): Long-established on-premise veterinary practice management software from Covetrus. Direct competitor with significant installed base in North America, rated 82 on Capterra. Reaches many of the same veterinary practice customers as ezyVet and is being progressively cloud-modernized.
• IDEXX Cornerstone: IDEXX's flagship on-premise veterinary practice management software. Direct competitor serving many of the same veterinary practice customers as ezyVet within the same IDEXX ecosystem. The two products share parent ownership and overlap significantly in target market, though ezyVet leads in cloud-native architecture while Cornerstone leads in installed base.
• Hippo Manager: Cloud-based veterinary practice management software targeting small to mid-sized veterinary practices. Direct competitor rated 80 on Capterra. Competes primarily in the SMB segment of the same customer base ezyVet serves with its lower-priced tiers.
• Covetrus Pulse: Cloud-based veterinary practice management software from Covetrus, a major veterinary distribution company. Direct competitor rated 86 on Capterra (vs. ezyVet's 94). Competes head-to-head in general practice, emergency, and corporate group segments with similar feature breadth including scheduling, invoicing, and integrations.
• ImproMed Triple Crown: Veterinary practice management software historically associated with equine and large animal practices but expanding into companion animal. Direct competitor with comparable feature breadth including scheduling, invoicing, and inventory management.
• Provet Cloud: Cloud-native veterinary practice management software with strong presence in Europe and global markets. Direct competitor rated 73 on Capterra. Particularly relevant as ezyVet has limited presence in continental Europe, where Provet Cloud is a leading alternative.

Others

• Vetcove: Veterinary supply marketplace and ordering platform integrated with ezyVet and other PMSs. Not a direct PMS competitor but adjacent ecosystem player whose integrations with ezyVet (alongside Covetrus and MWI) are part of ezyVet's product supplier integration value proposition.

Broad incumbents

• ezyVet vs. IDEXX VetConnect PLUS: IDEXX VetConnect PLUS is a broader veterinary software and analytics platform within the same parent ecosystem. While not a direct PMS competitor, it represents IDEXX's broader practice management and data analytics strategy that contextualizes ezyVet's positioning within the corporate portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/groups/320081285253203
• Xx.com/ezyvet

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ezyVet