CloudAlly

What CloudAlly does

CloudAlly, now operating as part of OpenText Cybersecurity, provides cloud-to-cloud SaaS backup and recovery for the data organizations create in Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox. The platform addresses the shared-responsibility gap in SaaS environments — where Microsoft, Google, and Salesforce protect the infrastructure but not the customer's data — by automating 3x daily immutable backups with unlimited retention, point-in-time recovery via visual historical snapshots, granular keyword search, and non-destructive restore. All backups are stored on AWS S3 with AES-256 encryption at rest and in transit, OAuth/MFA/Okta authentication, and 9-11 global data center choices, supporting ISO 27001, HIPAA, GDPR, CSA STAR Level 1, and FedRAMP compliance posture. The product portfolio includes dedicated backup modules for each supported SaaS platform, plus a Partner Portal for MSPs, a CloudAlly Academy for free certification, and a Customer Support Hub.

CloudAlly serves two primary customer segments: enterprise and mid-market IT administrators responsible for SaaS data protection, and managed service providers (MSPs) who resell and manage backup services across their end customers. Named case-study customers include WEBITMD (SMB MSP, Dropbox backup) and The System Group (enterprise Box backup), illustrating the breadth of the customer profile. Additional named office/support lines cover the US (+1 424 304 1959), UK (+44 208 089 2351), and Australia (+61 283 171 165).

The business model is a quote-based SaaS subscription, billed monthly, priced per-seat or by tier with unlimited retention and free trials for hands-on evaluation. The go-to-market motion is hybrid: direct enterprise field sales, a tiered MSP Partner Program (Silver up to $1K/month, Gold $1K-$5K/month, Platinum over $5K/month) with deal registration and certification, and a product-led free trial with no credit card required. CloudAlly is a wholly-owned subsidiary of OpenText Corporation, legally CloudAlly Ltd, headquartered at 275 Frank Tompa Drive, Waterloo, Ontario, Canada; it was founded in 2011 and acquired by OpenText in 2019, completing its migration under the OpenText Cybersecurity brand in 2021-2024.

Name

CloudAlly

Legal name

CloudAlly Ltd

Website

https://cloudally.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

SaaS Data Protection

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK)

akta.pro secondary industries

Endpoint, SaaS & M365/Google Workspace Backup Services (BPAEALAJ), Cloud DR, Backup & Business Continuity (BPAEACAJ), Backup & Restore Platforms (Cloud Backup) (HDABAIAB), Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG)

Keywords

• SaaS data backup
• Cloud-to-cloud backup
• Microsoft 365 backup
• Google Workspace backup
• Salesforce backup

Headquarters

HQ city

Ra'anana

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Backup Subscription: Recurring subscription revenue from cloud-to-cloud backup services for SaaS platforms including Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox. Revenue generated through per-seat or tiered licensing with automated billing cycles.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

OpenText CloudAlly Backup is a unified cloud-to-cloud SaaS backup and recovery platform that protects data across Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox with automated immutable backups, point-in-time recovery, granular search, and unlimited retention. The service is delivered on AWS S3 infrastructure with AES-256 encryption and is sold via recurring subscriptions to enterprises and through an MSP partner channel.

Product overview

OpenText CloudAlly Backup is a unified SaaS data protection platform built around cloud-to-cloud backup and recovery. The core platform (OpenText CloudAlly Backup) provides automated, immutable backups across five major SaaS environments: Microsoft 365 (covering Exchange, Teams, OneDrive, SharePoint, Calendar, Contacts, Tasks, and Groups), Google Workspace (covering Gmail, Drive, Calendar, Contacts, Tasks, and Chat), Salesforce (covering all objects, metadata, and Chatter feeds), Box, and Dropbox. The platform is offered alongside a MSP Partner Portal for multi-tenant customer management and the CloudAlly Academy for free certification training. All products share the same underlying AWS S3 storage infrastructure, AES-256 encryption, and compliance certifications (ISO 27001, HIPAA, GDPR), differing primarily in which SaaS source they protect.

Differentiator

Problem solved

Functional benefit

Brands

• CloudAlly Academy: Cloud data protection training and certification platform offering free courses on SaaS backup, recovery, and security for Microsoft 365 and other cloud applications.

Products and services

• OpenText CloudAlly Backup Unified cloud-to-cloud SaaS backup and recovery platform that protects data across Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox with automated backups, point-in-time recovery, and unlimited retention, sold as a recurring subscription to enterprises and MSPs.
• Microsoft 365 Backup Comprehensive automated backup and restore for Microsoft 365 covering Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint, stored on AWS with flexible recovery and unlimited retention for IT administrators and MSPs.
• Google Workspace Backup Cloud backup and recovery for Google Workspace covering Gmail, Shared Drives, Calendars, Contacts, Tasks, and metadata with automated daily backup and point-in-time restore for organizations and MSPs managing Google Workspace data.
• Salesforce Backup Enterprise-grade Salesforce backup protecting all CRM data including standard objects, custom objects, metadata, Chatter feeds, and attachments across all Salesforce editions with anomaly detection and sandbox seeding for IT and Salesforce administrators.
• Box Backup Automated backup and point-in-time recovery for Box covering files, folders, Team folders, and metadata across Box Starter, Business, and Enterprise plans for organizations using Box for enterprise content management.
• Dropbox Backup Automated Dropbox backup protecting files, metadata, and shared content across Dropbox Professional and Business editions with two-click recovery for IT administrators and SMBs.

Quantifiable outcome

• 99.99% uptime SLA ensuring reliable backup availability
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Google CloudcoreTechnology or IntegrationCloudAlly is a Google Cloud Partner providing backup and recovery for Google Workspace (formerly G Suite) including Gmail, Shared Drives, Calendar, Contacts, Tasks, and metadata. OAuth integration for secure authentication without storing Google credentials.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloudAlly's backup infrastructure is built on AWS S3 storage with AES-256 encryption. Provides 9-11 global data center choices across US, Canada, UK, Ireland, Germany, France, South Africa, Japan, and Australia.
• MicrosoftcoreTechnology or IntegrationComprehensive Microsoft 365 backup supporting Exchange, SharePoint, OneDrive, Teams, Groups, Calendar, Contacts, and Tasks. OAuth and MFA integration with all Microsoft 365 plans.
• SalesforcecoreTechnology or IntegrationSalesforce backup supporting all editions including Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer. Features include anomaly detection, sandbox seeding, and data/metadata compare.
• MSP Partner NetworkcoreChannel Partner/ Reseller/ DistributorAccelerated Partner Program with tiered membership (Silver, Gold, Platinum) based on monthly backup revenue. Provides unified Partner Portal, deal registration, co-branded collateral, certification, and sales enablement resources.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Keepit: Independent SaaS backup vendor focused on Microsoft 365, Google Workspace, Salesforce, and Azure AD. Directly competes on the same cloud-to-cloud architecture and target customers.
• Spanning (by Kaseya): SaaS backup for Microsoft 365, Google Workspace, and Salesforce sold primarily through the Kaseya MSP ecosystem. Direct competitor in the channel-driven SMB-to-mid-market segment.
• Veeam: Major data protection vendor with Microsoft 365 and SaaS backup offerings (Veeam Backup for Microsoft 365). Competes head-to-head in the same MSP and enterprise backup deals.
• AvePoint: Specialist in Microsoft 365 and SaaS data protection, governance, and migration. Strong overlap with CloudAlly's M365 backup and SharePoint/Teams recovery workflows.
• Druva: Cloud-native SaaS data protection platform offering backup for Microsoft 365, Google Workspace, and Salesforce. Closest direct competitor with similar multi-tenant architecture and subscription pricing model.
• Hornetsecurity (Altaro): Microsoft 365 backup and security vendor with a strong MSP channel. Overlaps with CloudAlly on M365 protection and partner-led distribution strategy.
• Commvault (Metallic): Commvault's SaaS-delivered Metallic brand provides cloud-to-cloud backup for Microsoft 365 and Salesforce. Competes in the same enterprise SaaS backup deals with the backing of a larger parent.
• OwnBackup: Salesforce-focused backup and data protection specialist. Closest competitor to CloudAlly's Salesforce Backup product, including anomaly detection and sandbox seeding.

Regional players

• N-able Cove Data Protection: MSP-first backup platform from N-able with Microsoft 365 and cloud workload coverage. Comparable in its channel-led go-to-market, though broader in scope beyond SaaS apps.

Broad incumbents

• Barracuda (Barracuda Data Protection): Established security and data protection vendor offering Microsoft 365 and OneDrive backup. Competes broadly across SMB and MSP segments as part of a wider portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CloudAlly
• YouTubeyoutube.com/user/CloudAlly/videos
• Facebookfacebook.com/CloudAllyanOpenTextCompany
• LinkedInlinkedin.com/company/2315696

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CloudAlly