Grace Health Technology

What Grace Health Technology does

Grace Health Technology is a privately held, US-based healthcare software company headquartered in Delray Beach, Florida, that sells a cloud-based platform purpose-built for laboratories and clinical research organizations. Founded in 2015 by Holly Magliochetti (who serves as Founder and CEO), the company markets six core product modules — Live Sample Management, Laboratory CRM, Clinical Study Management, Laboratory Billing Management, Custom Software and Solutions, and Laboratory Inventory Management — all delivered as an integrated cloud suite designed to handle sample tracking, customer lifecycle, billing/RCM, and study administration for laboratory operators.

The company generates revenue through SaaS subscriptions sold exclusively via direct enterprise sales, requiring prospects to request demos through its website. It targets laboratory owners as the primary buyer, with secondary segments including laboratory consulting firms, RCM billing companies, and pharmaceutical/biotech organizations engaged in clinical research. Named customers on its website are small specialty operators such as Genetics Institute of America, PanGIA, Freedman Urology, AIMA, and Esther Cancer Fund. Pricing is not publicly disclosed and the company operates only in the United States.

Operationally, Grace Health Technology remains a very small organization with 1-10 employees, no disclosed funding rounds, no acquisitions or divestitures, and no formal partnership agreements on record. Marketing is content-led, anchored by a white paper co-developed with The Dark Daily and positioning around The Executive War College's Dark Intelligence Group, with LinkedIn and Twitter as the primary social channels. All customer acquisition appears to flow through a 'Schedule Demo' call-to-action on the company website, consistent with a consultative, high-touch sales motion.

Name

Grace Health Technology

Legal name

Grace Health Technology

Website

https://GraceHealthTechnology.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Grace Health Technology is a US-based cloud software provider offering an integrated suite of laboratory sample management, CRM, clinical study, and billing solutions to laboratories, clinical research organizations, RCM billing companies, and lab consultants via direct enterprise sales.

Ownership category

akta.pro rank

Product category

Healthcare Laboratory Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)

akta.pro secondary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Laboratory management software
• Clinical study software
• Healthcare data solutions
• Sample tracking software
• Laboratory billing software

Headquarters

HQ city

Delray Beach

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscriptions: Grace Health Technology generates revenue through subscription-based software-as-a-service (SaaS) offerings, providing cloud-hosted laboratory management solutions on a recurring contract basis. The platform is sold via direct enterprise sales with demo-driven onboarding.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Grace Health Technology provides a cloud-based healthcare software platform that delivers sample management, customer relationship management (CRM), billing management, clinical study management, and inventory management solutions to laboratories, clinical research organizations, and RCM billing companies. Offerings are sold as integrated SaaS modules designed specifically for laboratory workflows, with revenue generated through subscription-based contracts initiated via direct enterprise sales.

Product overview

Grace Health Technology offers a unified platform of healthcare software solutions built for laboratories and clinical research. The portfolio centers on Live Sample Management for tracking sample progress and completion status, Laboratory CRM for sales visibility and customer lifecycle management, Clinical Study Management for study and data oversight, Laboratory Billing Management for seamless billing and denial analytics, and Custom Software and Solutions for tailored needs. The products share a cloud-based architecture with configurable platform capabilities and software integration features, designed to work together as an integrated ecosystem for lab operations efficiency.

Differentiator

Problem solved

Functional benefit

Products and services

• Live Sample Management Cloud-based module that tracks sample progress, denied orders, and completion status in real time to enable informed lab decisions and faster reimbursement. Designed for clinical and diagnostic laboratories, clinical research operations, and RCM billing teams.
• Laboratory CRM Cloud platform providing compliant sales visibility, test tracking, analytics, and collaboration tools to streamline the customer lifecycle for laboratory operations. Targets laboratory owners, sales teams, and operations managers.
• Clinical Study Management Custom solution enabling healthcare and clinical research organizations to manage clinical studies, samples, and study data for improved operational efficiency. Built for pharmaceutical and biotech clinical research teams and contract research organizations.
• Laboratory Billing Management Billing management software offering seamless billing workflows, collaboration with third-party billing, denial displays, and advanced data analytics. Designed for laboratories and RCM billing companies seeking accurate billing and denial management.
• Laboratory Inventory Management Laboratory inventory management solution for tracking and managing lab resources and supplies. Targets laboratory owners and operations managers seeking to streamline resource management.
• Custom Software and Solutions Custom-built software solutions enabling healthcare organizations to manage studies, samples, and data tailored to their operational requirements. Offered as a standalone customization engagement for laboratories and clinical research organizations.

Quantifiable outcome

• Significant reduction in Claim Submission Turnaround Time (TAT)
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• LabWare: LabWare is a leading LIMS provider serving clinical, research, and analytical labs with a configurable platform. It is the most direct functional competitor to Grace Health Technology's laboratory management and sample tracking offering, though it serves larger and more complex enterprise labs.
• LabVantage Solutions: LabVantage offers a 100% web-based LIMS platform for clinical, research, and manufacturing labs. It directly competes with Grace in sample management, study management, and lab workflow automation, with a stronger enterprise footprint.
• STARLIMS (Abbott): STARLIMS, now part of Abbott, provides LIMS solutions for clinical and research laboratories worldwide. It competes with Grace across sample management, clinical study workflows, and laboratory data analytics, and represents an entrenched incumbent in the space.
• CrelioHealth: CrelioHealth (formerly LiveHealth) is a cloud-based lab management platform offering LIMS, CRM, billing, and patient engagement for diagnostic labs. It is one of the closest direct peers to Grace in product scope, delivery model (cloud SaaS), and target customer (clinical and diagnostic labs).
• CloudLIMS: CloudLIMS delivers a SaaS LIMS tailored to clinical research and diagnostic labs, including sample tracking, study management, and compliance support. It competes directly with Grace's sample management and clinical study management modules in a similar mid-market segment.
• Orchard Software: Orchard Software is a long-standing provider of laboratory information systems for clinical and specialty labs, including workflow, sample tracking, and reporting. It competes with Grace for clinical laboratory customers, particularly in physician office and specialty lab settings.

Broad incumbents

• Epic Systems (Beaker): Epic's Beaker module is a comprehensive laboratory information system tightly integrated with Epic's EHR. As a broad incumbent in healthcare IT, Beaker is the dominant LIMS choice for large health systems and competes with Grace wherever a customer is already standardized on Epic.
• Salesforce Health Cloud: Salesforce Health Cloud is a broad CRM and patient engagement platform for healthcare organizations. While not lab-native, it competes with Grace's Laboratory CRM and could be selected by large healthcare customers that prefer to standardize on a general-purpose CRM rather than a vertical tool.

Emerging players

• Quartzy: Quartzy provides cloud-based lab inventory and request management software used by research and academic labs. It overlaps with Grace's Laboratory Inventory Management offering and represents an emerging, focused competitor in lab operations workflows.
• LabArchives: LabArchives offers an electronic lab notebook and data management platform widely used in research and academic labs. It competes with Grace's Clinical Study Management and data organization capabilities within research-oriented segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/gracehealthtech
• LinkedInlinkedin.com/company/gracehealthtech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grace Health Technology