Box Now

What Box Now does

Box Now Α.Ε. is a Greek automated parcel locker (APL) operator founded in 2021 and headquartered in Acharnes, Attica. The company deploys and operates a network of solar-powered outdoor parcel lockers across Greece, with regional subsidiaries in Cyprus (BOX NOW CYPRUS LTD), Croatia (BOX NOW d.o.o.), and Bulgaria (BoxNow OOD). Its core product is the BOX NOW Locker — available in three compartment sizes (Small 8x45x60cm, Medium 17x45x60cm, Large 36x45x60cm, max 20kg) — connected to a cloud-based management system that integrates with e-commerce platforms via APIs and ready-made plugins (Shopify, WooCommerce, etc.) and supports real-time tracking, mobile app access (iOS and Android), 24/7 self-service pickup and returns, cash-on-delivery (BOX NOW COD / Αντικαταβολή), and peer-to-peer locker-to-locker shipping (Στείλε το δέμα σου). Solar-powered operation differentiates the infrastructure on energy efficiency and outdoor placement economics.

The business operates a two-sided model: on the demand side, Box Now serves 8,000+ e-shop partners who integrate locker delivery into checkout; on the supply side, it partners with physical retail stores that host lockers on their premises in exchange for foot traffic and monthly compensation, supplemented by 7+ sorting centers and a fleet of 100+ delivery trucks and 100+ delivery personnel in Greece. The company also offers courier-partner services (pre-routing, re-routing of failed deliveries, remote-area delivery) and consumer-facing P2P shipping. Revenue is generated primarily through per-parcel transaction fees (€3.00 domestic Greece/Bulgaria, €7.00 Cyprus, €5.00 to six Western European countries) and locker network access charges for e-commerce businesses and courier carriers.

Box Now holds Greek EETT general postal services license 21-119/2021 and is backed by Olympia Group's investment arm PCP (January 2023 round, alongside Public Group and EMMA Capital), with an additional $5.14M raised in January 2025. Leadership is anchored by CEO Lefteris Papadimitriou. The company competes in the broader European out-of-home delivery and parcel locker segment against established players (e.g., InPost, Pack24) but operates as a focused regional incumbent in Southeast Europe.

Name

Box Now

Legal name

BOX NOW Α.Ε.

Website

https://boxnow.gr

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Box Now operates a network of solar-powered automated parcel lockers across Greece, Cyprus, Croatia, and Bulgaria, serving 8,000+ e-commerce merchants and end consumers with 24/7 parcel collection, returns, cash-on-delivery, and cross-border shipping services.

Ownership category

akta.pro rank

Product category

Automated Parcel Locker Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Carrier-Owned Parcel Locker Networks (TLAAAMAA)

akta.pro secondary industries

PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG), Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

Keywords

• Parcel locker delivery
• Last-mile logistics
• Automated parcel lockers
• E-commerce fulfillment
• Parcel delivery network

Headquarters

HQ city

Metamórfosi

HQ country

Greece

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Parcel Delivery Transaction Fees: Box Now charges e-commerce merchants a transaction fee for each parcel delivered through its locker network. Pricing varies by destination country.
2. Locker Network Access (B2B): E-commerce businesses pay for access to Box Now's locker network, integrating locker delivery as a shipping option for their customers.
3. Courier Company Partnerships: Last-mile delivery carriers pay to utilize Box Now's locker infrastructure for secure, convenient parcel drop-off and collection.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Box Now operates a network of solar-powered automated parcel lockers across Southeast Europe, enabling 24/7 self-service parcel collection, delivery, and returns for e-commerce merchants, courier companies, and individual consumers. The company sells per-parcel delivery services and B2B integration access to its locker infrastructure, complemented by a mobile app, real-time tracking, peer-to-peer shipping, and a locker-hosting program for physical retail locations.

Product overview

BOX NOW is a technology-enabled parcel delivery company operating a network of solar-powered automated parcel lockers across Southeast Europe, primarily in Greece. The core offering is the BOX NOW Locker network, which enables 24/7 parcel collection and delivery. The product portfolio comprises the core locker infrastructure supplemented by consumer-facing services including a mobile app for iOS and Android, peer-to-peer locker-to-locker shipping (P2P), BOX NOW Returns for e-shop returns, BOX NOW Αντικαταβολή (cash-on-delivery payment service), and real-time parcel tracking. The platform also includes B2B integration solutions for e-shops (plugins and API) and courier partners (pre-routing and re-routing services), as well as a locker hosting program for retail stores. The company partners with over 8,000 e-shops and operates over 2,400 lockers with 230,000+ compartments.

Differentiator

Problem solved

Functional benefit

Brands

• BOX NOW Returns: Returns service allowing customers to return parcels from e-shops
• BOX NOW COD (Αντικαταβολή)

Products and services

• BOX NOW Lockers Solar-powered automated parcel lockers deployed in outdoor and partner-retailer locations, offering 24/7 self-service parcel collection and delivery with three compartment sizes and a 20kg maximum weight. Available to e-commerce merchants, courier partners, and end consumers in Greece, Cyprus, Bulgaria, Croatia and select EU countries.
• Collect from E-shop (Locker Delivery) Core delivery service that lets online shoppers select a BOX NOW locker as the delivery destination at e-shop checkout, with next-working-day delivery available across Greece. Priced from €3.00 per parcel domestically.
• BOX NOW Mobile App iOS and Android mobile application that lets consumers send, collect, return and track parcels, change delivery locker, modify recipient details, and receive real-time delivery notifications.
• BOX NOW Returns Returns service enabling customers to return parcels from partner e-shops via the BOX NOW mobile app with a single button press, using the locker network for drop-off.
• BOX NOW Cash on Delivery (Αντικαταβολή) Alternative payment method that allows customers to complete payment online only after their parcel is delivered to the selected BOX NOW locker.
• Locker-to-Locker Shipping (P2P) Peer-to-peer parcel shipping service allowing users to send parcels from any BOX NOW locker to another locker, with coverage across Greece, Cyprus, Bulgaria, France, Germany, Italy, Belgium, Netherlands, and Spain starting from €3.00.
• Parcel Tracking (Εντοπισμός Δέματος) Real-time parcel tracking service accessible via the BOX NOW website and mobile app, providing status updates on shipment location and estimated delivery dates.
• E-shop Integration (Plugins & API) Technical integration solutions for e-commerce platforms, including ready-made plugins and API/plug-in installation, with IT team support for both platform-based (Shopify, WooCommerce, etc.) and custom-built e-shop implementations.
• Courier Partner Services Solutions offered to courier and logistics companies, including pre-routing of parcels to lockers, re-routing of failed deliveries, and delivery to remote areas using the BOX NOW locker network.
• Locker Hosting Program Program allowing physical stores to host BOX NOW lockers on their premises, with BOX NOW handling installation, maintenance, and operation, while host partners receive incremental foot traffic and monthly compensation.

Quantifiable outcome

• 200,000+ lockers deployed across operating regions
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Sameday (eMAG Group): Sameday is a Romanian parcel delivery and locker operator serving Eastern European e-commerce, part of the eMAG/Dante International group. Comparable as a regional carrier with growing parcel locker density in a less mature e-commerce geography.
• ELTA Courier: ELTA Courier is the courier arm of the Hellenic Post (ELTA), providing domestic and international parcel services across Greece. A relevant regional incumbent peer in the Greek parcel delivery market.
• ACS Courier: ACS Courier is one of Greece's largest courier and parcel delivery companies, operating both home delivery and pickup point services. A relevant regional peer given Box Now's Greek market concentration.

Direct peers

• InPost: InPost is the largest automated parcel locker network in Europe, operating over 20,000 lockers across multiple countries. It is the most direct comparable to Box Now in terms of carrier-owned parcel locker infrastructure serving e-commerce merchants and consumers.
• Parcel Pending by Quadient: Parcel Pending (owned by Quadient) provides smart parcel locker solutions for residential, retail, and commercial properties. Comparable as a parcel locker hardware and software provider serving property managers, retailers, and couriers.
• DPD Pickup: DPD Pickup is DPD's network of parcel lockers and pickup points across Europe, offering e-commerce merchants a similar out-of-home delivery option. Comparable in carrier-owned PUDO model and target customer base to Box Now.
• Hive Box: Hive Box is another Greek parcel locker operator serving e-commerce deliveries in Greece. Closest direct domestic competitor to Box Now, sharing the same carrier-owned PUDO model and target e-commerce segment.

Broad incumbents

• DHL Packstation: DHL Packstation is Deutsche Post DHL's automated parcel locker network in Germany, one of the largest globally. Serves as a broad incumbent example of a global logistics operator's owned parcel locker infrastructure.
• Amazon Hub: Amazon Hub (Locker and Counter) provides parcel pickup points including branded lockers at Amazon pickup locations. While Amazon operates its own network rather than offering it as a B2B service, the locker model and e-commerce delivery use case closely mirror Box Now.

Emerging players

• Packcity: Packcity operates automated parcel lockers in partnership with retailers and carriers across parts of Europe. Comparable as an emerging smart locker network player in the same OOH delivery category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Box Now