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Gateway Services

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Namestring
Gateway Services
Legal namestring
Gateway Services Inc.
Websiteurl
gatewayservicesinc.com
Company typeenum
Private
Founded yearint
1996
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersGuelph, Canada
HQ citystring
Guelph
HQ countrystring
Canada
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
pet cremation services, pet aftercare, veterinary clinic partnerships, pet memorial products, grief support services
NAICS code2 codes
  • Pet Care (except Veterinary) Services812910
  • Pet Care (except Veterinary) Services81291
SIC code1 code
  • Services-Misc Health & Allied Services, Nec8090
Product category
Pet Aftercare Services
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model3 records
1Pet Cremation Services
TypeTransaction Fee
Description

Gateway provides cremation services for pets through its network of care centers, offering communal and private cremation options. Services are delivered through veterinary clinic partnerships and directly to pet families.

gatewayservicesinc.com
2Memorial Products and Keepsakes
TypeTransaction Fee
Description

Sale of memorial items, keepsakes, and related products for pet parents. Includes urns, jewelry, and other personalization options.

gatewayservicesinc.com
3Partnership Acquisitions
TypeManaged Services
Description

Gateway acquires and partners with independent pet cremation facilities, providing access to resources, technology (Paws e-Track), marketing support, HR services, and procurement benefits.

gatewayservicesinc.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Brand1 of 3 records shown
1Paws e-Track
Description

Proprietary state-of-the-art tracking software using barcode scanning technology for managing pet aftercare orders. Only available through Gateway's network of providers.

gatewayservicesinc.com
+2 more records
Core offering1 text field

Gateway Services Inc. provides pet aftercare services, primarily cremation (communal and private) along with memorial products, keepsakes, and grief support, delivered through a network of more than 150 locally managed care centers across North America and via partnerships with veterinary clinics. Operations are enabled by its proprietary Paws e-Track software, which uses barcode scanning to manage and track every step of the pet's aftercare journey, and supported by the Pet Compassion Careline (24/7 grief counseling) and Learning by Gateway (RACE-approved continuing education for partner clinics).

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • North America's largest pet aftercare provider with 150+ locations
+2 more records
Product overview1 text field

Gateway Services operates as a pet aftercare platform offering cremation, memorial, and grief support services across North America through a network of 150+ locations. The company's core product is its proprietary Paws e-Track tracking software, which is exclusively available to Gateway's network of provider clinics and uses barcode scanning technology to manage the entire pet aftercare ordering process from pickup through final delivery. Gateway supplements its core services with two supporting modules: the Pet Compassion Careline (a 24/7 grief counseling helpline staffed by Master's and Ph.D. level clinicians) and Learning by Gateway (an online RACE-approved continuing education platform for partner veterinary clinics). The company does not offer Paws e-Track as a standalone or external product; it is only available through Gateway's owned and partner facilities.

Product and service5 records
1Pet Cremation Services
CategoryPet cremation
Description

Communal and private pet cremation services provided through Gateway's network of 150+ locally managed care centers across North America, available to pet parents through veterinary clinic referrals or direct contact.

2Memorial Products and Keepsakes
CategoryPet memorial products
Description

Sale of memorial items, urns, jewelry, and personalized keepsakes for pet parents following cremation.

3Paws e-Track
CategoryOperations and tracking software
Description

Proprietary pet aftercare tracking software that uses barcode scanning to manage orders and track each pet through every step of the cremation and aftercare journey. Available exclusively to Gateway's network of partner clinics and providers.

4Pet Compassion Careline
CategoryGrief support services
Description

24/7 grief counseling helpline staffed exclusively by Master's and Ph.D. level clinicians with at least five years of counseling experience, providing immediate support to pet parents at the time of pet loss.

5Learning by Gateway
CategoryContinuing education for veterinary partners
Description

Online continuing education platform offered exclusively to Gateway's partner veterinary clinics, providing RACE-approved CE credits focused on pet aftercare and positive client experience.

Scale indicator6 records

Each record includes

Type, Value, Description, Source

Partnership10 partners
1Pet Angel Memorial Center
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Regional pet aftercare brand operating in multiple U.S. states including Alabama, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, and Tennessee. Part of Gateway's network of locally managed care centers.

2Trusted Journey
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Regional brand serving pet parents in Iowa, Illinois, Michigan, Missouri, Ohio, and Kansas. Operates as part of Gateway's North American network.

3Final Gift
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Regional pet memorial brand serving Connecticut, Maine, Massachusetts, New Hampshire, New Jersey (North), New York, Rhode Island, Vermont, and Washington D.C.

4Abbeyglen
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Pet aftercare provider operating in Delaware, Maryland (East), New Jersey (South), Pennsylvania, Virginia (North), and Washington D.C. Part of Gateway's acquisition/partner network.

5West Coast Pet Memorial
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Pacific Northwest pet aftercare brand serving California, Idaho, Nevada, Oregon, and Washington states.

6Lasting Paws Pet Memorial
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Regional brand operating in Arizona, Colorado, New Mexico, and Utah, serving pet parents in the Southwest U.S.

7Agape Pet Services
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Pet aftercare provider serving Maryland (West), North Carolina, South Carolina, Virginia (Central), and West Virginia.

8Fond Memories Pet Cremation Center
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Texas-based pet cremation service operating as part of Gateway's national network.

9Gateway Pet Memorial
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Canadian brand serving pet parents in Alberta, British Columbia, Ontario, and Nova Scotia.

10Cremanimo
Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Quebec-based pet aftercare brand serving French-speaking pet parents in Canada.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers1 record

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature1 record

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries20 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Gateway Services

Pet Aftercare Servicesgatewayservicesinc.com

Gateway Services firmographics

Firmographics
Name
Gateway Services
Legal name
Gateway Services Inc.
Website
https://gatewayservicesinc.com
Company type
Private
Founded year
1996
Operating status
Operating
Headcount range
1,001–5,000 employees
Ownership category
akta.pro rank

Where Gateway Services is headquartered

Location

Headquarters

HQ city
Guelph
HQ country
Canada
HQ region
North America

Offices1 record

Markets served

Gateway Services business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

  1. Pet Cremation Services: Gateway provides cremation services for pets through its network of care centers, offering communal and private cremation options. Services are delivered through veterinary clinic partnerships and directly to pet families.
  2. Memorial Products and Keepsakes: Sale of memorial items, keepsakes, and related products for pet parents. Includes urns, jewelry, and other personalization options.
  3. Partnership Acquisitions: Gateway acquires and partners with independent pet cremation facilities, providing access to resources, technology (Paws e-Track), marketing support, HR services, and procurement benefits.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Gateway Services product offering

Product offering

Core offering

Gateway Services Inc. provides pet aftercare services, primarily cremation (communal and private) along with memorial products, keepsakes, and grief support, delivered through a network of more than 150 locally managed care centers across North America and via partnerships with veterinary clinics. Operations are enabled by its proprietary Paws e-Track software, which uses barcode scanning to manage and track every step of the pet's aftercare journey, and supported by the Pet Compassion Careline (24/7 grief counseling) and Learning by Gateway (RACE-approved continuing education for partner clinics).

Product overview

Gateway Services operates as a pet aftercare platform offering cremation, memorial, and grief support services across North America through a network of 150+ locations. The company's core product is its proprietary Paws e-Track tracking software, which is exclusively available to Gateway's network of provider clinics and uses barcode scanning technology to manage the entire pet aftercare ordering process from pickup through final delivery. Gateway supplements its core services with two supporting modules: the Pet Compassion Careline (a 24/7 grief counseling helpline staffed by Master's and Ph.D. level clinicians) and Learning by Gateway (an online RACE-approved continuing education platform for partner veterinary clinics). The company does not offer Paws e-Track as a standalone or external product; it is only available through Gateway's owned and partner facilities.

Differentiator

Problem solved

Functional benefit

Brands

  • Paws e-Track: Proprietary state-of-the-art tracking software using barcode scanning technology for managing pet aftercare orders. Only available through Gateway's network of providers.
  • Pet Compassion Careline
  • Learning by Gateway

Products and services

  • Pet Cremation Services Communal and private pet cremation services provided through Gateway's network of 150+ locally managed care centers across North America, available to pet parents through veterinary clinic referrals or direct contact.
  • Memorial Products and Keepsakes Sale of memorial items, urns, jewelry, and personalized keepsakes for pet parents following cremation.
  • Paws e-Track Proprietary pet aftercare tracking software that uses barcode scanning to manage orders and track each pet through every step of the cremation and aftercare journey. Available exclusively to Gateway's network of partner clinics and providers.
  • Pet Compassion Careline 24/7 grief counseling helpline staffed exclusively by Master's and Ph.D. level clinicians with at least five years of counseling experience, providing immediate support to pet parents at the time of pet loss.
  • Learning by Gateway Online continuing education platform offered exclusively to Gateway's partner veterinary clinics, providing RACE-approved CE credits focused on pet aftercare and positive client experience.

Quantifiable outcome

  • North America's largest pet aftercare provider with 150+ locations
  • +2 more outcomes

Companies that use Gateway Services

Customer profile

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Gateway Services technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

Gateway Services partnerships and signals

Strategic signal

Partnerships

Ten partnerships are on record, tiered minor.

  • Pet Angel Memorial CenterminorChannel Partner/ Reseller/ DistributorRegional pet aftercare brand operating in multiple U.S. states including Alabama, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, and Tennessee. Part of Gateway's network of locally managed care centers.
  • Trusted JourneyminorChannel Partner/ Reseller/ DistributorRegional brand serving pet parents in Iowa, Illinois, Michigan, Missouri, Ohio, and Kansas. Operates as part of Gateway's North American network.
  • Final GiftminorChannel Partner/ Reseller/ DistributorRegional pet memorial brand serving Connecticut, Maine, Massachusetts, New Hampshire, New Jersey (North), New York, Rhode Island, Vermont, and Washington D.C.
  • AbbeyglenminorChannel Partner/ Reseller/ DistributorPet aftercare provider operating in Delaware, Maryland (East), New Jersey (South), Pennsylvania, Virginia (North), and Washington D.C. Part of Gateway's acquisition/partner network.
  • West Coast Pet MemorialminorChannel Partner/ Reseller/ DistributorPacific Northwest pet aftercare brand serving California, Idaho, Nevada, Oregon, and Washington states.
  • Lasting Paws Pet MemorialminorChannel Partner/ Reseller/ DistributorRegional brand operating in Arizona, Colorado, New Mexico, and Utah, serving pet parents in the Southwest U.S.
  • Agape Pet ServicesminorChannel Partner/ Reseller/ DistributorPet aftercare provider serving Maryland (West), North Carolina, South Carolina, Virginia (Central), and West Virginia.
  • Fond Memories Pet Cremation CenterminorChannel Partner/ Reseller/ DistributorTexas-based pet cremation service operating as part of Gateway's national network.
  • Gateway Pet MemorialminorChannel Partner/ Reseller/ DistributorCanadian brand serving pet parents in Alberta, British Columbia, Ontario, and Nova Scotia.
  • CremanimominorChannel Partner/ Reseller/ DistributorQuebec-based pet aftercare brand serving French-speaking pet parents in Canada.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Gateway Services competitors and assessment

Company assessment

Market position

Strengths5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Gateway Services social profiles

Digital presence

Gateway Services financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Gateway Services leadership team

Management profile

Number of profiles

Profiles1 record

Gateway Services subsidiaries and ownership

Company hierarchy

Subsidiaries20 records

Gateway Services funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Gateway Services M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateway Services

What does Gateway Services do?

Gateway Services Inc. provides pet aftercare services, primarily cremation (communal and private) along with memorial products, keepsakes, and grief support, delivered through a network of more than 150 locally managed care centers across North America and via partnerships with veterinary clinics. Operations are enabled by its proprietary Paws e-Track software, which uses barcode scanning to manage and track every step of the pet's aftercare journey, and supported by the Pet Compassion Careline (24/7 grief counseling) and Learning by Gateway (RACE-approved continuing education for partner clinics).

Is Gateway Services a public or private company?

Gateway Services is a private company. It is classified as unknown and is currently operating.

When was Gateway Services founded?

Gateway Services was founded in 1996. It employs 1,001 to 5,000 people.

Where is Gateway Services based?

Gateway Services is headquartered in Guelph, Canada, in the North America region.

How does Gateway Services make money?

Three revenue lines are on record. Pet Cremation Services are the primary driver. The others are memorial Products and Keepsakes and partnership Acquisitions.

Does Gateway Services have an API?

No public API is recorded for Gateway Services.

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Live signals
JD SupraFTC Finalizes Consent Order Requiring Employer to End Blanket Noncompete AgreementsThe FTC finalized a 10-year consent order with Gateway Services, Inc. and its subsidiary Gateway US Holdings, Inc., requiring the employer to stop enforcing blanket noncompete agreements against nearly 1,800 employees nationwide. This marks the first enforcement action by the FTC since the Trump administration dismissed appeals of court decisions that struck down the Biden-era rule banning nearly all noncompetes, signaling a shift to a case-by-case approach targeting overbroad noncompete agreements. The consent order mandates that Gateway notify current and former employees that the noncompetes are no longer effective, cease enforcement of those agreements, and submit ongoing compliance reports to the FTC for a decade.The National Law ReviewFTC Targets Broad Noncompetes in First Post‑Rule EnforcementThe FTC finalized a 10-year consent order with Gateway Services, Inc. and its subsidiary Gateway US Holdings, Inc., requiring the employer to end enforcement of blanket noncompete agreements affecting nearly 1,780 employees across the United States. The action, announced November 25, 2025, marks the first post-rule enforcement under the Trump administration using a case-by-case approach to attack overly broad noncompetes, shifting away from the failed Biden-era blanket ban attempt. The consent order mandates employee notifications, ongoing compliance reporting, and specifically excludes agreements with equity-holding executives and noncompetes tied to business sales.The National Law ReviewGlobal Antitrust Developments for December 2025Regulatory bodies in the US, Netherlands, Poland, and Italy enforced antitrust and consumer protection laws against companies including Gateway Services, RealPage, Biedronka, and Wizz Air. Key actions included the FTC banning noncompetes at Gateway Services, the DOJ settling with RealPage over algorithmic pricing, and authorities fining or investigating firms for misleading promotions and price-fixing suspicions. These developments reflect a global trend of heightened scrutiny on corporate competition practices and consumer transparency.White & Case LLPUpdate: FTC abandons Non-Compete Rule and simultaneously initiates targeted FTC noncompete enforcement actionOn September 4, 2025, the FTC filed an enforcement action and proposed consent order against Gateway Services, Inc. and Gateway US Holdings, Inc., charging that the pet cremation company's policy of requiring post-employment non-compete agreements from nearly 1,800 employees since 2019 constitutes an unfair method of competition under Section 5 of the FTC Act. Simultaneously, the FTC voluntarily dismissed its appeal of court rulings that had blocked the FTC's broader Non-Compete Rule, signaling that while the agency has abandoned its attempt to ban all non-competes, it will continue targeting individual employers using widespread non-compete agreements under existing antitrust law. The proposed consent order requires Gateway to immediately cease enforcing post-employment non-competes for covered employees and submit to ongoing FTC compliance monitoring for ten years.ReutersTrump FTC takes action against worker noncompete agreementsThe FTC barred Gateway Services, a pet cremation company, from enforcing noncompete agreements with 1,800 workers, citing unfair leverage reduction. Chair Andrew Ferguson said enforcement actions can target unfair noncompetes without a nationwide rule. The agency is expected to soon decide whether to defend the noncompete ban.